EdgeAnimateCC2014 crash on win7 (faulting module libcef.dll)

Hi,
i'm just wondering if the win8(Edge animate cc crashes at startup on win 8.1) problem and remedy applies to win7?
Edge started crashing minutes after opening and working on a project, notably after i updated my nvidia driver because PhotoshopCC2014 wouldn't run unless i did.
My event log reads:
Faulting application name: AdobeEdgeAnimateCC2014Helper.exe, version: 0.0.0.0, time stamp: 0x5295bbb9
Faulting module name: libcef.dll, version: 3.1364.1130.0, time stamp: 0x5295b9b5
Exception code: 0xc0000005
Fault offset: 0x0003d7db
Faulting process id: 0xcd8
Faulting application start time: 0x01cfa0b37a2ae41d
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Edge Animate CC 2014\cef\AdobeEdgeAnimateCC2014Helper.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe Edge Animate CC 2014\cef\libcef.dll
Report Id: cd6674e6-0ca6-11e4-9e8c-00268339bfef
System info:
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 08/03/12 14:55:01 Ver: 21.04
Processor: Intel(R) Core(TM) i7-3970X CPU @ 3.50GHz (12 CPUs), ~3.5GHz
Memory: 65536MB RAM
Available OS Memory: 65486MB RAM
Page File: 4816MB used, 126153MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Display info:
Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_00000000&REV_A1
Display Memory: 4047 MB
Dedicated Memory: 1487 MB
Shared Memory: 2559 MB
Any suggestions?
thx!
ian

Hi ,
To generate the crash dump on windows follow the steps :
01)Type regedit in command run to open the registry entries.
02)Add a new entry to computer\HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Windows Error Reporting\Local Dumps\EdgeAnimate.exe
If any of the sun category doesn't exist , please create it.
03)Now add "DumpFolder" , "DumpCount" , DumpType" as mentioned in the link shared by Sujai - http://msdn.microsoft.com/en-us/library/windows/desktop/bb787181%28v=vs.85%29.aspx
i.e create DumpFolder entry of type REG_EXPAND_SZ and default value say c:\crashDumps where you have this folder crashDumps in the c directory
Take a look at the snapshot below :
After making these settings , relaunch Edge Animate and try to crash. This should generate the crash dump in the c:\crashDumps folder. Send that log file to us via dropbox.
Do let me know if you need any other help!
Thanks and Regards,
Sudeshna Sarkar

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