Edit Audio dialog box won't open

I cannot get the Edit Audio dialog box open -- I've double-clicked and right-clicked the audio in the timeline, tried the menu Audio > Edit > Slide..., poked around in Settings and Preferences but cannot find anything amiss in there.
I don't get any error message. Nothing happens at all.
I'm using Captivate 4 on a Windows XP machine, I've done a few projects before and never encountered this problem.
Any ideas??
Urgent help would be much appreciated -- have to get two project done in the next 24 hours.
Thanks in advance

Hi there
Try clobbering your preferences file.
Close Captivate
Open Windows Explorer
Navigate to the location below:
C:\Documents and Settings\*YOUR USER NAME HERE*\Application Data\Adobe\Adobe Captivate
Delete the file named captivate_v40.dat
Restart Captivate and see if the problem is solved.
Cheers... Rick
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