Edit Locally: The download of the document failed

Hello All-
We've run into an issue on our portal (EP7, SPS17) where users can not Edit Locally. The command returns the warning "The download of the document failed".
I've checked the logs and the configuration of Local Editing in System Administration and nothing seems out of place. Furthermore, the same configuration seems to function fine in our test environment.
Any ideas?
thanks

Hi Tim,
There are a couple of Notes regarding local editing problems.
You might want to check those:
[1051477|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_ep_pdk/~form/handler%7B5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d31303531343737%7D]
[755581|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_ep_km/~form/handler%7B5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d373535353831%7D]
[1158348|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_ep_km/~form/handler%7B5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d31313538333438%7D]
[747031|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_ep_km/~form/handler%7B5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d373437303331%7D]
Hope this helps,
Robert

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