Edit preference is shutting the program

I have just bought one year subscription to Adobe CC Photography module.
I was trying to set up some preferences. But every time I am clicking Preferences under the Edit menu, the program stops. This has happened some 5 times now. And I have never been able to open the Preferences.
Will be grateful for some assistance.

I suggest that you delete the preferences file so that Lightroom can create a new one.
Preference and other file locations in Lightroom 5

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PSE 9 Organize, edit/preferences locks up the program

I just loaded PSE9 on a core i7 with 12GB RAM and 800 GB HD. In Organize, the memu bar doesn't display, and I guess that has to do with the size of the font which can be sort of fixed by selecting "use system fonts" under "Edit/preferences, general". But when I select anything under preferences, I get a popup that says "loading" ......forever. I have to use the task manager to close the program to get out of that. I'd sure appreciate any thoughts as to the fix on this one. Thanks.

You seem to be right that the missing menu bar in Organize can be repaired by going to "smaller" (100%) in Contol Panel > Display. That isn't required in Edit. This is a pain (requires restart) and makes it difficult for people with eyes my age to read emails etc.
It would be nice if there were a simpler solution or if Adobe would create a fix in PSE 9. As a brand new PSE user, this hung me up for a while trying to learn the program.
Have you found a better way around this.

HT1751 i bought a new, larger external hard drive. copied my itunes library from the old drive to the new one, changed the libarary location in Edit/Preferences/Advanced to the new drive. iTunes will not start or run unless old hard drive plugged in.??

I bought a new, larger external hard drive. I have my iTunes library on the external drive instead of C: drive, Using Windows 7.
I copied my itunes library from the old drive to the new one, changed the libarary location in Edit/Preferences/Advanced to the new drive.
iTunes will not start or run unless the old hard drive is plugged in.
If I disconnect the old drive iTunes shuts down.
Any ideas. ??

Hello kskip,
Thank you for providing so much information about what is going on. It sounds like you have setup iTunes to save new content to your new external hard drive in iTunes>Preferences, but it sounds like iTunes is not opening iTunes Library.itl file on the new external drive. You have one last step to take to have iTunes point to your new external hard drive rather than your old one:
Steps to create or choose a different iTunes Library file
If iTunes is running, quit iTunes.
If you are using Windows, hold down the Shift key and from the Start menu and choose All Programs > iTunes > iTunes.
You should see the following screen:
Additional information
If you do not see the screen above, then you did not hold the correct key at the correct time. You may want to try again. Note that if you pinned iTunes to the Start menu programs, and open it that way, it may not work.
Once you select "Choose Library," you will need to navigate to the iTunes Library.itl file on your new external drive.
You can find the full article here:
iTunes: How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/ht1589
Thank you for using Apple Support Communities.
Best,
Sheila M.

So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?

So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?

I've got the same issue and it affects all my adobe software. You are not alone as I have seen several postings looking for the answer to this help request.

I installed a free 30 day subscription of adobe reader X1 and I want to try to edit a pdf. The program keeps taking me back to a link to buy it?? how do I use it?

how do i use my free 30 day trial of adobe reader x1?? when i try to edit a pdf it just asks me to buy the program?

I think your problems may come down to mixing up two completely different programs.
1. Adobe Reader. This is FREE. There is no subscription or trial. However, there are add-on subscriptions called ExportPDF and PDF Pack. There is no trial for these either.
2. Adobe Acrobat. This is NOT FREE and has a 30 day free trial.
My guess is that you have downloaded the free trial for Adobe Acrobat, but are continuing to actually run Adobe Reader. Look closely at which app you are using, and start it with the START button (Windows) or Launch Pad (Mac). DON'T JUST DOUBLE CLICK ON A PDF.

After editing for a while the program slows to a crawl how do I fix this?

After editing in iMovie for a while the programs slows down - especially when I have heavy graphics and audio in the time line. Can anyone help me with this problem?

How much free space do you have on your disk drive?

Elements Organizer (photoshop elements 11) stops working and shuts the program down.

I have had Photoshop Elements for several years - first used version 3   then 8 (lost in the 2010 Nashville Flood) bought 9 last year) - then 11 purchased in Dec 2012.
I had trouble installing 11 (Premier and photoshop kept locking up in the install process)   finally installed after 8 hours of problems when I did a clean boot uninstalled Virus protection etc.
Very Frustrating. Installing on HP Pavilion purchased after the flood - 3gigs ram - windows 7 operating system. I have over 2000 pics and HD video clips on the hard drive and during the final installation the files were (converted) according to the install
I tried the "Online Chat" and was cut off
I've been unable to use the new Organizer since it shuts down.   Tried several times over several days with the same results.
Today I transfered a number of photos (jpeg) from Zip drive to the hard drive - followed the instructions on page 9 of the all too brief booklet and
- the pics came up on the screen --HOORAY
UNFORTUNATELY THE CELEBRATION WAS PREMATURE - Organizer stopped AGAIN   HELP!!!

1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Organizer.
3. Continue to hold the keys until you see a message box asking if you want to delete settings file; click Yes. It will open with default preferences.
Solution 3:
Start PSE to get to the Welcome screen.
Hold down the Shift key and click Organizer . Keep holding down the keys until you see the Catalog window.
Select your catalog and click Repair. Select “repair anyway” even if PSE doesn’t find problems.
Then for good measure, click Optimize.
If repairing resolves your issue then fine else repeat the above steps, but click New to create a new catalog. If you’re able to import photos into the new catalog and the Organizer works fine, then problem can be old catalog.
In that case you can try regenerating the thumbnails. Do Show All, Edit > Select All, and then Edit > Update Thumbnail.
Please delete the following files from the location : C:\Users\[username]\AppData\Roaming\Adobe\Elements Organizer\9.0\Organizer
psa.prf
status.dat
Now go to C:\Program Files (x86)\Adobe\Elements 9 Organizer\ and run the exe PhotoshopElementsOrganizer.exe with Admin rights.
If you are on MAC, you will get the files psa.prf and status.dat at ~/library/app support/adobe/elements organizer/9.0/organizer. Post deleting them try launching Organizer.
try and let me know your comments.
More info on one of the post here http://forums.adobe.com/message/4991405#4991405
Thanks,
Garry

CS4-Trying to import .mxf from P2 card. Video import works; audio shuts the program down!

Hi guys!
I hope you can help us. My IT guy and I have been working on this for about a week now. Whenever I imported the .mxf video and audio files in CS3 for Windows, I had no issues. We upgraded to CS4 about a week or so ago, and since then, I can't get Premiere Pro to work properly. When I import the .mxf files now, the video files will show up in the media browser and will import. But with no audio. If I attempt to bring the two in separately, the video will import fine, but when I import the audio files, the system shuts down. I don't have the error message in front me at the moment. I'll try to add that to the thread tomorrow.
We've looked at the files in the P2 viewer, and they have audio there. They also have audio under my IT guy's server profile, and they import fine. We've checked sound cards, playback settings, tried converters, etc. Even the .avi files I bring in don't have audio anymore. They do when viewed in a different player but not in PPro.
Could it have something to do with the fact that my software is being pulled from the server and his is installed directly to his hard drive?
I've got to get this solved pretty quickly. My work is starting to pile up, and the busy season is here! (Happy Holidays, everyone!)

Here is the error message I keep getting: [..\..\Src\FileCache\FileCache.cpp-910]
I tried the .wav file; still no audio. And I do have version 4.2.1. I'll see if I can convince them of the network issue. Not sure they'll go for that, but it's about the only thing we have yet to try.
Thanks for your responses!

I am using Lightroom 4 on a MacBook laptop computer. When backing up the catalogue the process froze. I can't shut the program down nor can I restart my computer. What do I need to do?

I am frozen in the Lightroom 4 'Backing up Catalogue' process. What do I do? I am using a MacBook laptop. Because I cannot get out of Lightroom I cannot shut down my computer.

How long has the backup been running? Have you "optimised" your catalog lately?? Did you have "optimise" and "check Integrity" checked in the back up menu? Which OSX version?
The simplest solution is to turn off your Macbook with the on/off button...

Edit documentation of the program

hi Experts,
could u please tell me? How can i edit in documentation of the program?

Click on "Preview", in the Documentation Editor, can you see the Documentation here...?
If you can't, it's because of a GUI Error and not because of what you're doing. See if you can display Documentation from another program successfully?
If no Documentation is displayed even for an SAP Standard Program, try the same thing out on another PC or update your GUI Install.
Regards,
Dushyant Shetty

The preset time (Edit Preferences General) doesn't work

The preset time (Edit>Preferences>General) of the Still Images Default Duration doesn't work.
I have several times tried. No result.
What to do?

Changing the value does not apply to already imported stills.
You need to delete them and re-import.
Or just change the duration in the Project Window.

I am getting an error when reading the preview cache and the program shuts down.

I had to reload Lightroom on a new computer and after I did that it gives me an error when reading from its preview cache and then it shuts the program down. How can I fix this problem?

Delete the preview cache ... it is a folder whose name ends with Previews.LRDATA in the same folder as your catalog file.

I have down loaded itunes (windows) on my desk top and when i click on the icon it takes 4 to 5 minutes for the program to open. also the program does not open when i connect my iphone. Help!

Why does it take 4 to 5 minutes for my itunes program to open? it also frequently freezes while i am trying to work with it. it won't open when i connect my iphone? this is on my desk top with Windows 7.

Okay, launch iTunes... does it work?
If so, in Edit > Preferences > Advanced is the option to "prevent syncing of iDevices" selected?
Another possibility, in Control Panel > Default Programs > Change Auto Play Settings > what is the system set to do when an iPhone is connected?

Whenever I want to run the iTunes, my computer shows " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

whenever I want to run the iTunes, my computer shows " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

I had the same problem. The fix I found was to open itunes in safe mode (hold down CTRL+SHIFT), click Edit, Preferences, and then the "Store" tab. Uncheck the box that says "Show iTunes in the Cloud Purchases". This got me running, but unfortunately I have a movie on the cloud that I now can't see.

Crashes when Accessing Edit/Preferences/Advanced/Burning

Whenever I attempt to access the path in my subject in iTunes my system crashes. I have tried uninstalling iTunes and then reinstalling it.Any thoughts?
Message was edited by: jock01

Try resetting the Bridge preferences from outside the program.
Make sure it is not running (and double-check the Task Manager to ensure a hidden copy isn't running under Processes).
Then hold down Ctrl as you start Bridge and keep it down until you get a confirmation dialog. Accept all three options.

Edit preference is shutting the program

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