Editable Text Fields Showing Up As Blank

Hey guys wondering if you can help me out as I've searched for a solution and can't find one. I created a PDF using LiveCycle where it has editable text fields that one can fill out. The PDF does work but the issue is that sometimes when recieving the document back the PDF looks like it's blank and hasn't been filled out even though it has been. In the attached example if you click on the line next to Occupation, etc. you'll see that there is actually info there you just have to click on the line to see it. This is being filled out by people using Macs and Windows. Does anybody have an idea as to why this would happen. What's even more odd is that it only happens sometimes while other times the PDF works just fine. Any help or info would be appreciated, thanks.

Was the form created with LiveCycle Designer or Adobe Acrobat?

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Editable Text Fields Showing Up As Blank

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