Editing contacts in Backup Assistant

I have 2 phones on my account. Backup Assistant defaults to the primary line. There must be a way to change to the secondary line to edit contacts on that line but i haven't found it. Any suggestions?
Thanks - Ron

You will need to set up a seperate MyVerizon account for the second line to manage Backup Assistant for that phone. Go to the MyVerizon login page and click the link to create a new account and use that phone's number. The account will have limited access to account information (the total bill and that line's usage), and be able to manage BA and any media purchases for that line.

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How can I restore contacts from Backup Assistant

My contact list has been corrupted. I have been using Backup Assistant for some time and want to restore my contacts from a previous backup.
Verizon seems to have changed BA since the last time I used it and the only function seems to be to take my corrupted contact list from my phone and store it. Any suggestions on recovering my non-corrupted contact list?

Here is a reply from a VW CS regarding the same question a few months back:
Click this link Backup Assistant (sign in) to check if contacts are available. You may sync directly from the site, by simply clicking sync on the right hand side (above contacts).
You may also try to sync by adding your G-mail account to the your device then go to Settings > Accounts & Sync > Ensure Sync is on for G-mail account. You may also select Auto-sync.
For additional information on how to restore contacts, click the link below:
Backup Assistant

How do I get my contacts from backup assistant onto my curve

I have a Blackberry Curve 3G 9330. I need to get my contacts off of Backup Assistant onto my Curve. How do I do that?

KevinNeal, Let's get your contacts restored. The app world has the backup assitant application if you do not already see it on your app page on the device. Let us know if you have any other questions.
sheritah_vzw
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@VZWSupport

Transferring contacts on backup assistant doesn't work. What can I do?

i Downloaded the backup assistant on my old phone, tried to,download contacts on new phone and it doesn't happen. What can I do? LG Cosmos3

We want to make sure you get your contacts back, JahnA. Have you logged into your online account at http://www.vzw.com/myverizon to check if the contacts are saved in the "My Device" section? What phone model did you previously have?
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How do you import contacts from Backup Assistant

Just got my son a Droid Turbo, found out it does not have Backup Assistant. His old phone is bricked, how do we import contacts?

Called Vz (I am an employee, btw) and Joseph walked me through how to do it. Go to Settings, Accounts, Cloud, check 'contacts', and backup now.
Thank you Joseph!!!!
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Why do I get "communication error" when selecting Contacts in Backup Assist Plus?

Have reset Backup Assistant Plus due to sync Errorcode 5 using Verizon response to others in this forum. After running Backup Assist Plus again, I find that I cannot select Contacts for backup. I get a message that says "Error - There was a communication error". I was able to select pictures and these were successfully backed up. Any suggestions?

Hello BobS3!
We absolutely want to make sure your contacts are backing up as well! I'm sorry you're running in to this concern. Let's figure this out together. Just to clarify, you mentioned you reset Backup Assistant Plus. Was this by following these steps: http://vz.to/14Iv5eS and clearing the data for the Sync Service and Backup Assistant apps?
Additionally, here is the easiest way to backup your contacts: http://vz.to/17zlkh3
Let me know the results!
Thanks!
MelissaM_VZW
Please follow us on Twitter @VZWSupport

How do I restore phone contacts from Backup Assistant backups?

Something caused my contacts to revert to an older version. I not able to find how to restore them from an earlier Backup Assistant backup.

I'm super sorry to hear about your contacts, dave658! I'm commited to doing all I can to ensure that you're able to restore your contacts. The best option would be to view your contacts online at vzw.com and follow the instructions below:
1. Sign in to My Verizon.
2. Locate the I Want To... section.
3. Click More Actions.
4. In the MESSAGING column, select Manage My Contacts. The Backup Assistant Plus: Contacts page displays.
5. Click Sync to Phone. A confirmation message displays.
6. Click OK.
Let me know if this helps. Have a great day! ^CM

Sorting Contacts from Backup Assistant

I exported my Outlook contacts to a cvs file in Excel. I deleted all of the unnecessary fields so that I basically had the following fields: First Name / Last Name / Phone / Mobile / etc.
I imported the file to Backup Assistant and then synced it with my phone. The contacts are now on my phone, but they are listed (sorted) by First Name. How can I get my contacts listed on my phone by Last Name?

Some phones do sort by first name, and some give you the option of sorting by first or last. If you have a phone that sorts by first name, then you would have to switch and put the last name in the first name field to "trick" your phone into sorting the way you want.
I wish I had a better answer, but if the phone sorts by first name only, then you have to "force" a sort by playing by the phone's rules...

Kin ONEm: uploading contacts from backup assistant?

back when the Kin was a full social networking phone with access to a "cloud", you could add all your contacts by exporting them into a spreadsheet from the backup assistant, and then use your microsoft live account to get them into the phone (or somethign to that effect). but now that the kin is just a feature phone, it appears you can't any more.
does anyone know how to upload contacts? I think now we have to do them all manually, which stinks. but I'd like to know if there is a way before I do all that work!

Pammy wrote:
I've been using Bitpim with my Voyager since I bought the phone 21 months ago. It works well. I like it because I can backup my calendar, memos, and photos as well as my contacts. I never tried backup assistant so not sure it can backup up everything with it, or just the contacts. I've been searching to see if there's any talk of an update with BitPim for the Kin yet but haven't found anything. I have to wait till Jan 7th to buy the Kin TwoM when my renewal is due, so haven't been able to try Bitpim with the Kin yet, but I doubt it will work until they update Bitpim. I don't think it's a big deal if I have to manually update my contacts on the Kin, but It's a bummer if I can't transfer all of my calendar info to the Kin since I use the Calendar CONSTANTLY. It's not a deterrant for me not to get the Kin though, because I really want the WIFI with no dataplan. I find I use my Itouch with WiFi (no 3G) often to get onto the internet.
I will try the Bitpim after going back home...hopefully it works...

Importing contacts into Backup Assistant

VZW told me the only way to import contacts from an old phone is via the Backup Assistant. (I was with another carrier). I have my contacts on my PC in vcf or csv form. I can adapt the csv file to suit any specific format that VSW would have. Not too difficult with a spreadsheet.
I havent found any way to import multiple contacts in a single file, except manually one by one in .vcf format.
When I try to import just two contacts in vcf, they come out mixed up in BA.
I also tried to use the specific VZW BA csv format by exporting as a csv file one of the contacts I imported individually: I opened the exported csv file, which had one contact, duplicated that contact with a small difference in the last name, and tried to import it again. I got the usual warning:
We need complete information to save each imported contact as a new Backup Assistant contact. Please complete all the required fields First Name, Last Name or Company Name, Phone Number or Email Address for the following rows: 2 & 3. All your other contacts will be imported.
Please anybody, let me know if there is a way to import a number of contacts, even if there is a limitation on the number I can do in one import operation. That will always be better than importing hundreds of contacts one by one.

windysun wrote:
VZW told me the only way to import contacts from an old phone is via the Backup Assistant. (I was with another carrier). I have my contacts on my PC in vcf or csv form. I can adapt the csv file to suit any specific format that VSW would have. Not too difficult with a spreadsheet.
I havent found any way to import multiple contacts in a single file, except manually one by one in .vcf format.
When I try to import just two contacts in vcf, they come out mixed up in BA.
I also tried to use the specific VZW BA csv format by exporting as a csv file one of the contacts I imported individually: I opened the exported csv file, which had one contact, duplicated that contact with a small difference in the last name, and tried to import it again. I got the usual warning:
We need complete information to save each imported contact as a new Backup Assistant contact. Please complete all the required fields First Name, Last Name or Company Name, Phone Number or Email Address for the following rows: 2 & 3. All your other contacts will be imported.
Please anybody, let me know if there is a way to import a number of contacts, even if there is a limitation on the number I can do in one import operation. That will always be better than importing hundreds of contacts one by one.
I think that was the error - exporting only ONE - try to export your current contact list. Look at the structure of the csv that gets exported, especially the field delimiters (probably commas) and record separators - this could be line breaks, carriage returns, periods - and this is critical to BA beign able to distinguish one contact record from another.
Once you know the structure and how it separates each record (contact), then you can add the data from your other import list, making sure it follows the same rules; if it uses something else to separate the records, then you'll need to do a search an dreplace for those characters so the structure matches.
Also, the number of fields needs to be the same for each record; if the field is blank then something needs to be put in, like a space, so the right information gets put in the right fields.
Hope this all makes sense....post back with any further questions.

How do I permanently delete a contact? Backup Assistant keeps putting it back!

I'm trying to clean up my contact lists. I have some contacts with lastname, firstname, and some the other way around. I used backup assistant to get them all the way I wanted. Problem is when it synched with my phone, now it has both sets of contacts. I've tried eveyrthing I can think of, even simultaneously deleting contacts from my phone and from backup assistant, but those bad contacts keep coming back! Help!

Remove it from the BA and then remove it from the phone and then sync.... If that dont work you can unpair BA from phone and then make changes from both locations and then log back in...
Under Settings / Applications / Manage Applications / All / Sync Services / Clear Data.... This wont delete anything from phone or BA just stop the sync process until you log back into BA.

Phone broken, need to get contacts from backup assistant online but don't know how.

Just broke my phone and i need to get the contacts off it, and last i checked i had backup assistant that should have been saving them. where online do i find them once i log into my verizon account?

I'm terribly sorry to hear about your device, zealot1312. I want to ensure that you're able to review your contact list. I have provided the "How To Use Backup Assistant Guide" here; http://vz.to/1lQod67 . Step 5 will provide steps to print contact information.
YosefT_VZW
Follow us on Twitter @VZWSupport

How can I print the contacts in Backup Assistant?

To have a hard copy of all my contacts, how can I print the contacts in my Backup Assistant?

The Backup Assistant only allows you to print each contact card separately. The simplest way to get all the contacts printed out is to Export them all to a csv file (Excel) and delete or hide the fields you don't need before printing (there are a lot of extra fields.
Click the checkmark to expand the box, then click the three vertical dots to get the choice to Export all.

How do I sync my contacts from Backup Assistant to Cloud?

I have over 400 contacts stored in Backup Assistant. I bought a Galaxy S5 and you tell me that I can't sync my contacts, right? What? Is there a solution or am I just out of luck?

Do you still have your old phone? What kind of phone was/is the old one? If your old phone is an Android and you still have it turn it on. Hook up to WiFi, Go to your contacts and change them to google Contacts. Then go into your new phone and change it to Google Contacts as well.
Then when Google syncs all of your contacts back to your phone, kill the Verizon Cloud / Backup Assistant on your phone and back them up to the very simple and fast Google. Backup Assistant is not worth the time and effort to get things half right and is probably one of the worst apps I have ever seen.

Where are all my contacts using Backup Assistant?

I am trying to back up all contacts on my IPhone 5. I updated using the backup assistant and do not have the entire list.
On ICloud they all appear to be there. I am just trying to have a backup if my phone broke.

Thanks for the additional info, Mpag! If I understand correctly, the contacts you have in Backup Assistant right now are not a match for what's on your phone. If that's accurate, then I recommend against attempting to synchronize with Backup Assistant out of concerns that the data that's online may override what you have on your device. Instead, use iCloud to backup what's on your device now, and THEN synchronize with Backup Assistant They should blend, bringing both your work and personal contacts into one place on your iPhone. Then, going forward, each backup with your choice (Backup Assistant or iCloud) should have an up-to-date version of your contacts list.
You can get details on iCloud at this link: https://www.icloud.com/
Dion_VZW
Please follow us on twitter @VZWSupport

Editing contacts in Backup Assistant

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