Editing full HD with Premiere Elements 10

Hi,
I am a complete beginner in the business of editing, and would like some advice on editing full HD footage if anyone is kind enough to spare some time.  I am trying to edit footage taken with DSLR camera but the image of the footage on Premiere elements 10 is seriously slow or at times stops moving, while the sound carries on normally, although fuzzy and breaking. The footage has been recorded with 1920 x 1080 25 fps. The files I have tried to edit are MOV files. I read that transcoding will help making the footage more editable - any ideas how this is done?
The PC I am using is Asus Notebook U46E Series,Windows 7, 64 bit.  Processor: Intel(R) Core tm i5-2410M CPU @ 2.30 Ghz, RAM: 8 GB
Somebody suggested that Adobe may not support 64 bit, is this true?
Thank you
-the beginner

1st, read Jerky or slow playback http://forums.adobe.com/thread/1071217
2nd, based on a LOT of similar messages, your computer is simply not powerful enough to EFFECTIVELY edit DSLR video
You need an i7 CPU to decode that video at a reasonable editing speed, as well as 2 hard drives (or SSD boot device and one hard drive) so Win7 and software are separate from the video files
Laptop Video Editing PC
-http://forums.adobe.com/message/4717373
-http://forums.adobe.com/message/4578948
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
Partition = Crash http://forums.adobe.com/thread/957286
External eSata or USB3 are both fast enough for video editing... eSata is better

Similar Messages

  • Can i edit MTS files with premiere elements 13

    I have a new camcorder and I have a problem editing with premiere elements 7, does elements 13  offer a solution? I believe it is the type of file that is not compatible.

    bordstiff
    In this thread I have no interests but to supply reliable information to you. What I have written stands as is. And, my answer to your questions will continue to be honest and for your consideration. Any questions or need clarification, please do not hesitate to ask me.
    As for AVCHD.mts and AVCHD.mp4 in camera whose specifications offer the choice of AVCHD or .MP4.....both have been reported to use a form of AVCHD video compression with different wrapper formats (.mts and .mp4). Again, I did not post to go further into that. Please refer to the following link's post dated February 12, 2014 as one discussion of the matter.
    FCP.co Forum :: Topic: AVCHD vs. MP4 ? (1/2)
    I did not discover that AVCHD.mts does not play back the audio portion of an AVCHD.mts file when played back in the Elements Organizer 13 player. That has been the reality of Premiere Elements 13/Elements Organizer 13 users who found this out by themselves later than sooner. And, I confirm their results in those cases. There is no fix for this at the present time, and that is a user to user honest non marketing report. If this Elements Organizer issue is not an important concern for you, then this is a non issue for you.
    Best wishes with your projects.
    ATR

  • Proxy Editing with Premiere Elements 10

    I just read the great post on how to proxy edit with version 7 at http://forums.adobe.com/thread/390600?tstart=0, but I cannot find a way to save a preset with Premiere Elements 10 so I could then modify it to display previews in low-res and output in full HD. The online help from the program mentions "creating" presets, but then only describes how to slelect existing presets. Can anyone tell me how to make a new project preset, or better yet, if there is a built-in way to proxy edit with 10? Thanks!

    jjenkinsnm
    For reasons that I have not figured out, your last message arrived as an email notification of an Adobe post, but it is not posted in your thread yet. In that post you wrote:
    The properties for the clips shows:
    Type: MPEG Movie
    Image Size: 1920x1080
    Frame Rate: 23.976
    The Interpret Footage settings show under Frame Rate the radio button for Use frame rate from file: 23.9750 is selected, and under Pixel Aspect Ratio the radio button for use pixel aspect ration from file is selected.
    I never received a message to change the project preset.
    As a test, I imported a clip that was shot at 1920x1080 30fps and added it to the timeline. I did not receive an error message, but this clip also has a red line above it on the timeline (as do the 24 fps clips).
    Thanks for the help AT and SG.
    Based on the information supplied, I cannot see a reason why your video should be displaying with a red line over its content
    IF
    a. Your project preset = NTSC DLSR 1080p DLSR 1080p30 @ 23.97
    b. You are dragging the import (1080p @ 23.7 progressive frames per second) from Media to Timeline as the first video to be placed on that Timeline
    Please review these criteria and let us know if you spot anything that you have as not consistent with a and b.
    Keep in mind, when you bring in a file that is 1080p30 into this project set for 1080p24, you would expect to get a red line over the 1080p30 content since there is a mismatch between file and the project settings.
    Another important matter that I am not clear on...is your problem only in previewing? Or does the problem go to previewing as well as exported product?
    Thanks.
    ATR
    Add On: After I submitted this post, I saw that your post which I found missing previously is now displaying in your thread.

  • IF I RUN A EDITING WITH PREMIERE ELEMENTS TEST VERSION, WILL BE POSSIBLE TO SAVE THE WORK WITHOUT THE MARK  AFTER THAT I BUY THE LICENCE? THANKS

    IF I RUN A EDITING WITH PREMIERE ELEMENTS TEST VERSION, WILL BE POSSIBLE TO SAVE THE WORK WITHOUT THE MARK  AFTER THAT I BUY THE LICENCE? THANKS

    NUNU
    Media cache files are not involved in the removal of the Adobe watermark from the project.prel file from a tryout.
    Just a re-enforcement mention...you cannot remove the Adobe watermark from a tryout "saved" exported product; whereas, you can from a saved/closed project file (project.prel).
    By exported product, I mean a burn to disc in the tryout or the Timeline of the tryout exported to a file saved to the computer hard drive.
    In the case of removing the Adobe watermark from the tryout project.prel, classically you delete the rendered files (Timeline Menu/Delete Rendered Files) in the purchased program. In no way is media cache involved in this. Some of us have found that there was an automatic removal of the Adobe watermark resulting from just opening the tryout project.prel file in the purchased program.
    Please review and consider.
    Thank you.
    ATR

  • Editing Premiere cs4 project with premiere elements 9?

    Can I open a premiere cs4 project with premiere elements 9 to edit it.
    Thanks in advance

    You are most welcome, though it's probably not the answer that you wanted.
    There are just so very many differences between the two programs. As a test recently, I took a PREL from PrE 8, IIRC, and it would not even open in my PrPro 2.0, like my simple PrE 4 Projects would. That PrE 8 test Project was also simple, with no Themes, or Instant Movies - just Cuts and some common Transitions, no Effects. Just too different to Open.
    Good luck,
    Hunt

  • Video editing & playback issues: Adobe Premiere Elements 8

    Hello all,
    I have made several attempts at transfering HD video  files from my camcorder to my PC and then editing.
    When I try to play the transferred file, it is a little choppy and then gets worse as I edit it.
    Here are my specs/config:
    System:
    HP Pavilion a6720y
    Windows Vista 64 bit
    NVIDIA GeForce GT 440
    AMD Phenon 9550 Quad Core 2.2Ghz
    6GB RAM
    640GB SATA drive, 7200 rpm
    Camera:
    Sony HDR-XR150
    Editing Software:
    Adobe Premiere Elements 8
    I copy the video files from the camcorder to the computer via USB 2.0.
    When I connect the camera directly to the TV the video plays without any issues.  So I know the AVCHD files are "good" and I suspect they are also possibly "good" on my hard drive, but just cannot be played or edited appropriately for some reason.
    One input I received was that due to the nature of AVCHD files, I should convert the video to "I-frame codec" and then edit.  Can Adobe Premiere Elements do this?
    Any other thoughts/ideas?
    Thanks for any help.
    D

    6GB RAM
    PE version 8 is 32bit, so is not using all of your ram
    640GB SATA drive, 7200 rpm
    I edit AVCHD (with PPro) with THREE hard drives
    My 3 hard drives are configured as...
    1 - 320Gig Boot for Win7 64bit Pro and all program installs
    2 - 320Gig data for Win7 swap file and video project files
    When I create a project on #2 drive, the various work files follow,
    so my boot drive is not used for the media cache folder and files
    3 - 1Terabyte data for all video files... input & output files (*)
    (*) for 4 drives, drive 3 all source files & drive 4 all output files
    Search Microsoft to find out how to redirect your Windows swap file
    http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
    Trying to use only ONE Hard Drive for Video Editing
    You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
    Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
    You as a person cannot do both at the same time with the same hand
    A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
    You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
    I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
    Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
    Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433 use USB externals for editing
    A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers
    http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

  • Is it possible to make a cartoon animation video with Premiere Elements ?

    Is it possible to insert 16 different images every seconds in a video ? I will like to make an cartoon animation. Is it possible with Premiere Elements ? It look like it is only possible to change a picture/image every 1 seconds.
    What software is good to make a small cartoon in size 140 * 140 pixels ?
    Best regards,
    Bo

    Bo,
    Welcome to the forum.
    Doing stop-motion animation in PrE is easy, but as PrE is designed for common Video Frame Sizes, that 140 x 140 pixels will be tough. However, if you create your images at a larger size, that matches a common Video Frame Size, say 720 x 480, you can output to smaller size. In general terms, Video is horizontal rectangular.
    To do the stop-motion animation in PrE, irrespective of that Frame Size, you would go to Edit>Preferences>General>Still Frame Duration, and there, you can set that Duration from 1 Frame, to almost infinity. Note: unlike some other settings on that General screne, the Still Frame Duration is in Frames.
    You might be better off using a program like Photoshop Elements, and outputting to an Animated GIF. There are also many Animated GIF programs available, and many are free.
    Adobe Flash would be a great choice, but it's not inexpensive. Same for Adobe After Effects. Both of those are designed to do all sorts of non-standard Video animations. However, for the price of either of those, one could buy dozens of Animated GIF creation programs.
    PrE can do similar with Animated GIF (I could not find this in PrE 11, but others found it in previous versions), but due to its design around common Video specs., there will be limitations to overcome.
    Good luck,
    Hunt

  • How can I edit FRAPS video in Premiere Elements?

    Although FRAPS isn't the best source format for video in Premiere Elements, some folks at Elements Village have come up with a workflow that seems to work pretty well.
    http://www.elementsvillage.com/forums/showthread.php?t=67036
    Key elements are:
    1) The FRAPS software must be installed on the same machine you're editing your video on
    2) ffdshow should also be installed
    3) It is best to down-sample your video in FRAPS to 1280x720 at 30 fps before you bring it into Premiere Elements
    4) Output the video from FRAPS using the Huffyuv codec
    5) Edit it in a Premiere Elements project set up for Flip Mino HD 30 (although, in a pinch, it may also work in a project set up for AVCHD Lite 1280x720p)

    6xam
    What computer operating system is your Premiere Elements 10 running on? For now I will assume Windows 7, 8, or 8.1 64 bit.
    After you apply the Crop Effect (Edit Header/Effects/Video Effects/Transform/Crop), you click on "Edit Effects" toward the bottom of the Effects area to bring up the Properties Palette for that particular clip to which you have applied the Crop Effect. You should see
    Adjust the Crop sliders accordingly.
    Please let us know if I have targeted your question. If not, please supply more details on what you seek.
    Thank you.
    ATR

  • Low Memory/Crash problem with Premiere Elements 8

    I am having a problem when editing a project in Premiere Elements 8. I can only edit for about 5 minutes and I get an error from the program saying the program is low on system memory and I need to save and proceed with caution. Within a minute or two of this error appearing, the program shuts down. This has happened when working with projects that use .MTS and .AVI files in the same project.
    Help!
    Thanks!
    Ted
    Editing program:
    Adobe Premiere Elements 8 with the 8.0.1 patch.
    Computer:
    Dell Precision M4400
    Intel Core 2 Extreme CPU Q9300 @
    2.53 GHz   2.54 GHz
    4.00 GB of RAM (3.49 GB usable)
    Windows 7 Ultimate, 32 bit
    HDD:
    (1) Momentus 7200.4 SATA 3Gb/s 500-GB Hard Drive
    About 50 GB used
    Graphics Card:
    NVIDIA Quadro FX 770M
    Driver Version 8.16.11.8840

    Bill,
    I also went thru the article you suggested about providing all relevant info to help diagnose the problem and I believe everything is shown below.
    If not - please let me know what else I need to provide.
    Thanks!
    Ted
    Editing program:
    Adobe Premiere Elements 8 with the 8.0.1 patch.
    Computer:
    Dell Precision M4400
    Intel Core 2 Extreme CPU Q9300 @
    2.53 GHz   2.54 GHz
    4.00 GB of RAM (3.49 GB usable)
    Windows 7 Ultimate, 32 bit
    HDD:
    (1) Momentus 7200.4 SATA 3Gb/s 500-GB Hard Drive
    About 50 GB used
    Virtual Memory:
    5356 MB on C:\
    Graphics Card:
    NVIDIA Quadro FX 770M
    Driver Version 8.16.11.8840
    12/14/09
    Audio:
    IDT High Definition Audio CODEC
    Driver Version 6.10.0.6274
    3/9/10
    Other programs running when problems happen:
    Microsoft Outlook
    Internet Explorer
    Project Settings
    Video:
    1080i
    1920x1080
    Audio:
    48000 Hz
    Camera used:
    Canon Vixia HF200
    File Type:
    AVCHD
    Timeline duration is about 20 minutes
    I am using VT1 and AT1 with video and titles created in Premiere.
    Problems occur when moving clips in project or trimming video.

  • Burning dvd with premiere elements 11

    I burn video files on to dvds.  I always key NTSC widescreen.  Sometimes, the image fills the tv screen.  Most of the time however, there is a 2" wide black border around the image, between the image and the edge of the tv screen.  How do I get the image to fill the tv screen?

    Thank you for responding to my problem.  I'm afraid the reading didn't help.  All of my 20 files were created with the same camera, the same project settings, the same equipment, etc.  But when I burned each of them to their own dvd disc, a few of the programs filled the frame on the tv down the hall.  Most however, have a 2" black border around the image.  It makes no sense to me. 
    Date: Sun, 10 Mar 2013 10:32:25 -0700
    From: [email protected]
    To: [email protected]
    Subject: Burning dvd with premiere elements 11
    Re: Burning dvd with premiere elements 11 created by John T Smith in Premiere Elements - View the full discussion
    Some reading that may help... what you describe SEEMS like a mismatch between your video and your project
    Online User Guide http://help.adobe.com/en_US/premiereelements/using/index.html
    -Page to download current PDF http://helpx.adobe.com/premiere-elements.html
    Importing Video http://forums.adobe.com/thread/1065281
    -and project settings http://forums.adobe.com/thread/1112086
    Saving & Sharing http://forums.adobe.com/thread/1137128
    -Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
    -Sharing for Movies http://forums.adobe.com/thread/1051093
    -Sharing for Computer http://forums.adobe.com/thread/1058237
    Steve's Basic Training Tutorials... steps are the same for several versions
    -http://forums.adobe.com/thread/537685
    -v11 http://www.amazon.com/Muvipix-Guide-Premiere-Elements-version/dp/14793 11200/
    -All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/14 51529724/
    -and http://forums.adobe.com/thread/498626
    -and http://prodesigntools.com/four-hours-free-video-tutorials-new-photosho p-elements-9-pse9.html
    -and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-prem iere-elements-7-and-8.html
    FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_ faq
    TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_ tips
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5136593#5136593
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5136593#5136593
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5136593#5136593. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Premiere Elements by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Open a premiere cs4 project with premiere elements 9

    Can I open a premiere cs4 project with premiere elements 9 to edit it.
    Thanks in advance

    I'm going to throw out a somewhat educated guess and say no.  Despite the similar monikers, Premiere Elements and Premiere Pro are two different programs.

  • What additional Adobe+ 3th party  applications are compatible with Premiere Elements 10?

    Dearest,
    I purchased Premiere Elements 10 and I am wondering what additional Adobe+ 3th party  applications are compatible with Premiere Elements 10?
    I tried to do some research on my own but do not get secure answers and or clear answers.
    F.e. ; I would like to order Adobe After Effects to work with aside my Premiere Elements 10 but ....what AE version? I still use
    a Xp Pro platform, 4GigMemory DDR2, NVDIA GEFORCE 210 1024MB videocard.
    Does anyone know what AE to buy and is easy to use with my machine's capacity and Premiere Elements 10?
    IF my question isn't specific enough then please escept my apology, I do not know how to ask it different.
    Thanks in advance
    Cheers
    Peter

    Woops,
    sorry, my bad.Kind a stupid....:)
    Thank you for your quick reply and info! Excellent.
    I'll search for an Ae that suits my machines performance.
    Met vriendelijke groet
    Peter Nauts
    Date: Sun, 25 Mar 2012 21:31:02 -0600
    From: [email protected]
    To: [email protected]
    Subject: What additional Adobe+ 3th party  applications are compatible with Premiere Elements 10?
        Re: What additional Adobe+ 3th party  applications are compatible with Premiere Elements 10?
        created by Bill Hunt in Premiere Elements Tips & Tricks - View the full discussion
    Peter, Welcome to the forum. Unfortunately, you have posted to the Tip & Tricks sub-forum, which is really a repository for, well "tips & tricks." Maybe our MOD, Steve Grisetti, will move this out ot the main, Adobe Premiere Elements forum. That said, Adobe AfterEffects is a stand-alone program, for compositing video. It is not a plug-in, nor does it directly interface with PrE, as it can with Premiere Pro, if purchased in a suite. Still, the work in PrE can go to AE, and the work in AE can come back into PrE, though not in the direct line, that it can with one of the suites with PrPro and AE, via Adobe Dynamic Link (ADL). There are also several 3rd party providers, but one does need to do a bit of looking, on the 3rd party provider's Web site, to see if PrE is supported. Good luck, Hunt
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4291096#4291096
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4291096#4291096. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Premiere Elements Tips & Tricks by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Error message while burning DVD with Premiere Elements 13 with Mac Book Pro i7/7200t/mn with 60GO free space available on gard drive. message: "erreur logicielle interne: DVA/premiere/elements/pre12/pre-mediacoreCS7". can someone help burn my DVD (the fil

    Error message while burning DVD with Premiere Elements 13 with Mac Book Pro i7/7200t/mn with 60GO free space available on gard drive. message: "erreur logicielle interne: DVA/premiere/elements/pre12/pre-mediacoreCS7". can someone help burn my DVD (the file goes very well with chapters and scenes before burning). thanks very much, response appreciated, Alain

  • Problems with Premiere Elements 8 after updating to Nvidia driver 195.81 or later?

    Hello PRE8 users,
    If you have an Nvidia-based graphics chipset, and you've updated to Nvidia driver version 195.81 or later and you're still experiencing frequent crashes and freezes in Premiere Elements 8, then we'd like to hear from you in this thread. As mentioned in the announcement at the top of this forum, we believe most of these issues are caused by a problem with an Nvidia driver that was released after PRE8 was developed, and that the issues should be resolved by updating to Nvidia driver version 195.81 or later. Notes from the announcement I mentioned above are copied below for your reference.
    Best regards,
    Chad
    For Nvidia users, there is a driver update that will fix both of the following issues:
    Premiere Elements 8 does not restart after closing on Windows
    Frequent and inexplicable crashes with Premiere Elements 8
    To resolve these issues, you should update your GPU (graphics card) driver to version 195.81 or higher, by following the steps below.
    1.      Identify which GPU driver you have by right clicking on the Desktop > Properties > Settings and in the Display field it will be displayed.
    2.      Go to http://www.nvidia.com/Download/index.aspx?lang=en-us and download driver for your GPU card. Its size varies from 80 to 120MB depending upon the GPU card model.
    3.      After the download is complete, run the driver install Installation. This should take less than 2 minutes.
    There are no known issues that the latest driver update will cause.
    This is an announcement. There is a separate discussion topic located here.
    ***If the update steps shown above do not upgrade your system to version 195.81 or higher, then you may need to download the driver directly. Use the link below only if the steps above do not update your driver to 195.81 or higher. The download page for Vista and Windows 7 is located here:
    http://www.nvidia.com/object/win7_winvista_32bit_195.81_beta.html
    http://www.nvidia.com/object/win7_winvista_64bit_195.81_beta.html

    Processor
    AMD Athlon(tm) II X4 620 Processor
    7.1
    4.9
      Determined by lowest subscore
    Memory (RAM)
    4.00 GB
    7.1
    Graphics
    NVIDIA GeForce 9500 GT
    4.9
    Gaming graphics
    2431 MB Total available graphics memory
    6.3
    Primary hard disk
    231GB Free (466GB Total)
    5.9
    Up here I copied and posted my PC's spec's.  Since upgrading to the new driver, my problems increased.  I seem to experience more crashes than before.  Happens randomly and I can not see a pattern.   (I have noticed dragging clips from one area to another on the time line is no-no)
    JPR

  • Problem with premiere elements 4.0

    i am having
    problem
    with premiere elements 4.0. it keeps on crashing and when i put pictures on the timeline it comes up black. when i try to preview it either it shows black or sometimes the picture but i cant see it to delete if i wanted to. also it gave me a message something like that adbe is running low on memory and i should be caution

    This is aimed at Premiere Pro, but may help
    Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
    If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1

Maybe you are looking for