Editing Process-Inserting Silence not working

I have Captivate 3.0.1 Build 589.  I have noticed recently during the editing process when attempting to insert silence at the beginning of the audio, upon save (ok) the silence is removed completely eliminating the extra time needed to view the screen before the audio begins.  Has anyone experienced this as well?

Hi there
If you can't make the insert silence work, please note that you are also able to move the audio waveform on the slide in the Timeline so it starts a short while later than it does at the moment. Pretty simple to do. Just click and drag it to the right.
Other than that, I've seen Captivate balk at inserting pure silence at the beginning of a clip. Normally it helps to try inserting a teensy bit beyond the "White noise" of the clip. Actually, what I do is to select some of the white noise and copy it. Then paste it as needed. Makes for a smoother sounding audio clip.
Cheers... Rick
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    Entered hgopcda at 2009/07/13-10:42:44
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    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:12(bak_dt_dern_modif_rec): dtype:93 (TIMESTAMP), prc/scl:19/0, nullbl:1, octet:7, sign:1, radix:10
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:13(uti_id_uvb): dtype:1 (CHAR), prc/scl:7/0, nullbl:0, octet:7, sign:1, radix:10
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    The hoada for table AGRT997.admin_locale follows...
    hgodtab, line 577: Printing hoada @ 0224711C
    MAX:13, ACTUAL:13, BRC:1, WHT=6
    DTY NULL-OK LEN MAXBUFLEN PR/SC CST IND MOD NAME
    -6 TINYINT N 1 1 0/ 0 0 0 20 dir_no_direc
    -6 TINYINT N 1 1 0/ 0 0 0 20 adr_no_adm_reg
    -6 TINYINT N 1 1 0/ 0 0 0 20 adl_no_adm_loc
    1 CHAR N 30 30 0/ 0 0 0 0 adl_desc_adm_loc
    1 CHAR N 35 35 0/ 0 0 0 0 adl_adr1_adm_loc
    1 CHAR N 35 35 0/ 0 0 0 0 adl_adr2_adm_loc
    1 CHAR N 35 35 0/ 0 0 0 0 adl_adr3_adm_loc
    1 CHAR N 6 6 0/ 0 0 0 0 adl_cd_post_adm_lc
    1 CHAR N 10 10 0/ 0 0 0 0 adl_no_tel_adm_loc
    1 CHAR N 10 10 0/ 0 0 0 0 adl_no_fax_adm_loc
    1 CHAR N 7 7 0/ 0 0 0 0 uti_id
    91 DATE Y 16 16 0/ 0 0 0 0 bak_dt_dern_modif_rec
    1 CHAR N 7 7 0/ 0 0 0 0 uti_id_uvb
    Exiting hgodtab, rc=0 at 2009/07/13-10:42:44
    hostmstr: 2954018816:      HOA After hoadtab
    hostmstr: 2954018816:      HOA Before hoadafr
    Entered hgodafr, cursor id 0 at 2009/07/13-10:42:44
    Exiting hgodafr, rc=0 at 2009/07/13-10:42:44
    hostmstr: 2954018816:      HOA After hoadafr
    hostmstr: 2954018816: RPC After Describe Table
    hostmstr: 2954018816: RPC Before SQL Bundling
    hostmstr: 2954018816:      HOA Before hoxpars
    Entered hgopars, cursor id 1 at 2009/07/13-10:42:44
    type:0
    SQL text from hgopars, id=1, len=312 ...
    000: 454C4553 41205443 64222E31 6E5F7269 [SELECT A1."dir_n]
    010: 69645F6F 22636572 2E31412C 72646122 [o_direc",A1."adr]
    020: 5F6F6E5F 5F6D6461 22676572 2E31412C [_no_adm_reg",A1.]
    030: 6C646122 5F6F6E5F 5F6D6461 22636F6C ["adl_no_adm_loc"]
    040: 2E31412C 6C646122 7365645F 64615F63 [,A1."adl_desc_ad]
    050: 6F6C5F6D 412C2263 61222E31 615F6C64 [m_loc",A1."adl_a]
    060: 5F317264 5F6D6461 22636F6C 2E31412C [dr1_adm_loc",A1.]
    070: 6C646122 7264615F 64615F32 6F6C5F6D ["adl_adr2_adm_lo]
    080: 412C2263 61222E31 615F6C64 5F337264 [c",A1."adl_adr3_]
    090: 5F6D6461 22636F6C 2E31412C 6C646122 [adm_loc",A1."adl]
    0A0: 5F64635F 74736F70 6D64615F 22636C5F [_cd_post_adm_lc"]
    0B0: 2E31412C 6C646122 5F6F6E5F 5F6C6574 [,A1."adl_no_tel_]
    0C0: 5F6D6461 22636F6C 2E31412C 6C646122 [adm_loc",A1."adl]
    0D0: 5F6F6E5F 5F786166 5F6D6461 22636F6C [_no_fax_adm_loc"]
    0E0: 2E31412C 69747522 2264695F 2E31412C [,A1."uti_id",A1.]
    0F0: 6B616222 5F74645F 6E726564 646F6D5F ["bak_dt_dern_mod]
    100: 725F6669 2C226365 222E3141 5F697475 [if_rec",A1."uti_]
    110: 755F6469 20226276 4D4F5246 47412220 [id_uvb" FROM "AG]
    120: 39395452 222E2237 696D6461 6F6C5F6E [RT997"."admin_lo]
    130: 656C6163 31412022 [cale" A1]
    Exiting hgopars, rc=0 at 2009/07/13-10:42:44
    hostmstr: 2954018816:      HOA After hoxpars
    hostmstr: 2954018816:      HOA Before hoxopen
    Entered hgoopen, cursor id 1 at 2009/07/13-10:42:44
    hgoopen, line 83: NO hoada to print
    Exiting hgoopen, rc=0 at 2009/07/13-10:42:44
    hostmstr: 2954018816:      HOA After hoxopen
    hostmstr: 2954018816:      HOA Before hoxdscr
    Entered hgodscr, cursor id 1 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:1(dir_no_direc): dtype:-6 (TINYINT), prc/scl:3/0, nullbl:0, octet:0, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:2(adr_no_adm_reg): dtype:-6 (TINYINT), prc/scl:3/0, nullbl:0, octet:0, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:3(adl_no_adm_loc): dtype:-6 (TINYINT), prc/scl:3/0, nullbl:0, octet:0, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:4(adl_desc_adm_loc): dtype:1 (CHAR), prc/scl:30/0, nullbl:0, octet:30, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:5(adl_adr1_adm_loc): dtype:1 (CHAR), prc/scl:35/0, nullbl:0, octet:35, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:6(adl_adr2_adm_loc): dtype:1 (CHAR), prc/scl:35/0, nullbl:0, octet:35, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:7(adl_adr3_adm_loc): dtype:1 (CHAR), prc/scl:35/0, nullbl:0, octet:35, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:8(adl_cd_post_adm_lc): dtype:1 (CHAR), prc/scl:6/0, nullbl:0, octet:6, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:9(adl_no_tel_adm_loc): dtype:1 (CHAR), prc/scl:10/0, nullbl:0, octet:10, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:10(adl_no_fax_adm_loc): dtype:1 (CHAR), prc/scl:10/0, nullbl:0, octet:10, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:11(uti_id): dtype:1 (CHAR), prc/scl:7/0, nullbl:0, octet:7, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:12(bak_dt_dern_modif_rec): dtype:93 (TIMESTAMP), prc/scl:19/0, nullbl:1, octet:7, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    Entered hgopcda at 2009/07/13-10:42:44
    Column:13(uti_id_uvb): dtype:1 (CHAR), prc/scl:7/0, nullbl:0, octet:7, sign:1, radix:0
    Exiting hgopcda, rc=0 at 2009/07/13-10:42:44
    hgodscr, line 521: Printing hoada @ 022470D0
    MAX:13, ACTUAL:13, BRC:100, WHT=5
    DTY NULL-OK LEN MAXBUFLEN PR/SC CST IND MOD NAME
    -6 TINYINT N 1 1 0/ 0 0 0 20 dir_no_direc
    -6 TINYINT N 1 1 0/ 0 0 0 20 adr_no_adm_reg
    -6 TINYINT N 1 1 0/ 0 0 0 20 adl_no_adm_loc
    1 CHAR N 30 30 0/ 0 0 0 0 adl_desc_adm_loc
    1 CHAR N 35 35 0/ 0 0 0 0 adl_adr1_adm_loc
    1 CHAR N 35 35 0/ 0 0 0 0 adl_adr2_adm_loc
    1 CHAR N 35 35 0/ 0 0 0 0 adl_adr3_adm_loc
    1 CHAR N 6 6 0/ 0 0 0 0 adl_cd_post_adm_lc
    1 CHAR N 10 10 0/ 0 0 0 0 adl_no_tel_adm_loc
    1 CHAR N 10 10 0/ 0 0 0 0 adl_no_fax_adm_loc
    1 CHAR N 7 7 0/ 0 0 0 0 uti_id
    91 DATE Y 16 16 0/ 0 0 0 0 bak_dt_dern_modif_rec
    1 CHAR N 7 7 0/ 0 0 0 0 uti_id_uvb
    Exiting hgodscr, rc=0 at 2009/07/13-10:42:44
    hostmstr: 2954018816:      HOA After hoxdscr
    hostmstr: 2954018816: RPC After SQL Bundling
    hostmstr: 2954018816: RPC Before Describe Table
    hostmstr: 2954018816:      HOA Before hoadtab
    Entered hgodtab at 2009/07/13-10:42:44
    count:1
    table: admin_locale
    The hoada for table admin_locale follows...
    hgodtab, line 577: NO hoada to print
    Exiting hgodtab, rc=0 at 2009/07/13-10:42:44
    hostmstr: 2954018816:      HOA After hoadtab
    hostmstr: 2954018816: RPC After Describe Table
    hostmstr: 2954018816: RPC Before SQL Bundling
    hostmstr: 2954018816:      HOA Before hoxclse
    Entered hgoclse, cursor id 1 at 2009/07/13-10:42:44
    Exiting hgoclse, rc=0 at 2009/07/13-10:42:44
    hostmstr: 2954018816:      HOA After hoxclse
    hostmstr: 2954018816:      HOA Before hoadafr
    Entered hgodafr, cursor id 1 at 2009/07/13-10:42:44
    Exiting hgodafr, rc=0 at 2009/07/13-10:42:44
    hostmstr: 2954018816:      HOA After hoadafr
    hostmstr: 2954018816:      HOA Before hoxpars
    Entered hgopars, cursor id 1 at 2009/07/13-10:42:44
    type:0
    SQL text from hgopars, id=1, len=28 ...
    00: 454C4553 2A205443 4F524620 6122204D [SELECT * FROM "a]
    10: 6E696D64 636F6C5F 22656C61 [dmin_locale"]
    Entered hgopoer at 2009/07/13-10:42:44
    hgopoer, line 159: got native error 7 and sqlstate HY000; message follows...
    [Ingres][Ingres 3.0 ODBC Driver]Ingres API invalid handle error
    Exiting hgopoer, rc=0 at 2009/07/13-10:42:44
    hgopars, line 278: calling SQLPrepare got sqlstate HY000
    Exiting hgopars, rc=28500 at 2009/07/13-10:42:44 with error ptr FILE:hgopars.c LINE:308 ID:Prepare stmt
    hostmstr: 2954018816:      HOA After hoxpars
    hostmstr: 2954018816: RPC After SQL Bundling
    hostmstr: 2954018816: RPC Before Rollback Trans
    hostmstr: 2954018816:      HOA Before hoaroll
    Entered hgoroll at 2009/07/13-10:42:44
    tflag:1 , cmt(0):
    hoi:0x12f074, ttid (len 28) is ...
    00: 50434341 3238352E 65363738 34322E62 [ACCP.582876eb.24]
    10: 2E31312E 36323031 34373639 [.11.10269674]
    tbid (len 10) is ...
    0: 000B0018 009CB3EA 0104 [..........]
    Entered hgocpctx at 2009/07/13-10:42:44
    Exiting hgocpctx, rc=0 at 2009/07/13-10:42:44
    Entered hgopoer at 2009/07/13-10:42:44
    hgopoer, line 159: got native error 7 and sqlstate HY000; message follows...
    [Ingres][Ingres 3.0 ODBC Driver]Ingres API invalid handle error
    Exiting hgopoer, rc=0 at 2009/07/13-10:42:44
    hgoroll, line 124: calling SQLEndTran got sqlstate HY000
    Exiting hgoroll, rc=28500 at 2009/07/13-10:42:44 with error ptr FILE:hgoroll.c LINE:124 ID:End transaction
    hostmstr: 2954018816:      HOA After hoaroll
    hostmstr: 2954018816: RPC After Rollback Trans
    hostmstr: 2954018816: RPC Before Rollback Trans
    hostmstr: 2954018816:      HOA Before hoaroll
    Entered hgoroll at 2009/07/13-10:42:44
    tflag:1 , cmt(0):
    hoi:0x12f074, ttid (len 28) is ...
    00: 50434341 3238352E 65363738 34322E62 [ACCP.582876eb.24]
    10: 2E31312E 36323031 34373639 [.11.10269674]
    tbid (len 10) is ...
    0: 000B0018 009CB3EA 0104 [..........]
    Entered hgocpctx at 2009/07/13-10:42:44
    Exiting hgocpctx, rc=0 at 2009/07/13-10:42:44
    Exiting hgoroll, rc=0 at 2009/07/13-10:42:44
    hostmstr: 2954018816:      HOA After hoaroll
    hostmstr: 2954018816: RPC After Rollback Trans
    hostmstr: 2954018816: RPC Before Logoff
    hostmstr: 2954018816:      HOA Before hoalgof
    Entered hgolgof at 2009/07/13-10:42:46
    tflag:1
    Exiting hgolgof, rc=0 at 2009/07/13-10:42:46
    hostmstr: 2956316672:      HOA After hoalgof
    hostmstr: 2956316672: RPC After Logoff
    hostmstr: 2956316672: RPC Before Exit Agent
    hostmstr: 2956316672:      HOA Before hoaexit
    Entered hgoexit at 2009/07/13-10:42:46
    Exiting hgoexit, rc=0 at 2009/07/13-10:42:46
    hostmstr: 2960150528:      HOA After hoaexit
    hostmstr: 2960150528: RPC After Exit Agent
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