Editing Protected office Documents stored on Sharepoint or network drive

When opening a .docx file that has been protected with a policy users that have edit priveldges are unbale to edit unless the document is stored locally on their machine. When trying to edit from a network drive or sharepoint you get the following error.
"The Version of Adobe Livecycle Rights Management Extnesion for Microsoft Office is designed to operate on local files. The protected document has been opened with only limited permissions because it was opened from a remote location. Please reopen the file after copying it to a local disk."
Is it possible to edit a protected document stored on remote location (network drive)
Any help is much appreciated.

Based on the message to are seeing, I would say no. The file woild need to be local.
Regards
Steve

Similar Messages

Why do I have to logon each time when opening a office Document from a SharePoint 2010 Library

Hello guys,
I'm facing some design issue with sharepoint 2010 and Microsoft office, hope you can help me to fix this.
Why do I have to logon each time when opening a office Document from a SharePoint Library when I'm already authenticated via the browser?
Please help me to skip this authentication when i try to open office documents from sharepoint library.
Thanks
Jeyaraman S

Hi Jeyaraman, in addition to Alex's solution, check the following browser settings:
Make sure “Enable protected mode” in security tab & “Require server verification” in “sites” area are unchecked. In “Custom level,” choose “Automatic logon” way at the bottom.
cameron rautmann

Can I read and edit microsoft office documents on my iPhone?

Can I read and edit microsoft office documents on my iPhone?
such us: word (.doc), excel (.xls), powerpoint (.ppt), etcetc...
Thanks!
Jp

Jay,
As taken from the [iPhone user manual|http://manuals.info.apple.com/en/iPhoneUserGuide.pdf]:
You can view attachments in both portrait and landscape orientation. If the format of an attached file isn’t supported by iPhone, you can see the name of the file but you can’t open it. iPhone supports the following email attachment file formats: .doc, .docx, .htm, .html, .pdf, .txt, .xls, .xlsx
At this time, there is no way to edit documents on the iPhone.
Hope this helps,
Jennifer B.

Office Web Apps don't open documents stored on Sharepoint server

We have Sharepoint Server 2013 installed on a AD domain controller and Office Web Apps installed on a machine in the same domain and configured for internal-http WOPI zone. Discovery XML works fine. When opening a MS Office document, Office Web Apps show
its label for a minute or two, and then display the message "Sorry, Web App can't open this document because the service is busy. Please try again later" or the message "Web App cannot open this document due to an unknown error."
Network logs show repeated requests to Docdatahandler.ashx to which Web Apps server each time responds with some XML saying it's busy, and to Reshandler.ashx to which the server each time responds with 404 status.
The ULC logs for Sharepoint server look like this:
Mapping URI from 'http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991' to 'http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991'
Entering monitored scope (Application Authentication Pipeline). Parent Request (GET:http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991)
Entering monitored scope (Getting Site Subscription Id). Parent [Loopback] Getting token from STS and setting Thread Identity
Leaving Monitored Scope (Getting Site Subscription Id). Execution time=0,0601117711447749
Entering monitored scope (Reading token from Cache using cacheKey claim value). Parent [Loopback] Getting token from STS and setting Thread Identity
Leaving Monitored Scope (Reading token from Cache using cacheKey claim value). Execution time=2,55094406980315
SPApplicationAuthenticationModule Authentication finished successfully for user:0#.w|vserver\0347 and actor:
Leaving Monitored Scope (Application Authentication Pipeline). Execution time=4,30284782797009
OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|vserver\0347, ClaimsCount=21
WOPI new request (GetFile), url: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
Site=/
WOPI Proof: Missing header [X-WOPI-ProofOld] for url: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
WOPI (GetFile) Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/files/…/CONTENTS?ACCESS_TOKEN=…' [1167 bytes], TimeStamp '635394648765830712' [8 bytes] CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000,
CorrelationId:]
WOPI Signature verification attempt succeeded with public key … [0 ms]
WOPI - InitAndValidateForFile Success [web: http://sharepoint, file: test/ы.docx]
UserAgent not available, file operations may not be optimized. at Microsoft.SharePoint.SPFileStreamManager.CreateCobaltStreamContainer(SPFileStreamStore spfs, ILockBytes ilb, Boolean copyOnFirstWrite, Boolean disposeIlb)
Spent 0 ms to bind 20365 byte file stream
WOPI GetFile - Completed http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[byes:20365, machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
WOPI PerfTrace: <o n="PreWopi" d="6" /><o n="ParseGetFile" d="0" /><o n="InitAndValidateForFile" d="8" /><o n="OpenBinaryStream" d="2" /><o n="WriteResponseStream"
d="17" />
WOPI new request End [Elapsed Time WOPI (ms): 35] [Elapsed Time HttpContext (ms): 42]
Leaving Monitored Scope (Request (GET:http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=… Execution time=42,173001152361
Leaving Monitored Scope (Request (GET:http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… Execution time=44,9670172749155
And the ULC logs for Office Web Apps server look like this:
WAC Server HttpModule: Beginning request at target [/wv/wordviewerframe.aspx?ui=ru%2DRU&rs=ru%2DRU&WOPISrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…&sc=http%3A%2F%2Fsharepoint%2Ftest%2FForms%2FAllItems%2Easpx] in session [044adcdc-0567-4727-8d82-2adb93efb266]
ReadStructuredDataFromXml: [C:\Programs\OfficeWebApps\AgentManager\LanguageMapping.xml]
Registering OnPreProcessTrace handler
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
WOPI Proof: Using Current private key (to sign) that matches Current public key …
Updated WOPI Proof Keys [Discovery] - Old Key (Public):
Updated WOPI Proof Keys [Discovery]- Current Key (Public): …
WOPI CheckFileInfo: Start [url:http://sharepoint/_vti_bin/wopi.ashx/files/…]
URL generated for WOPI CheckFile Request: http://sharepoint/_vti_bin/wopi.ashx/files/…?access_token=REDACTED_1040&access_token_ttl=1403904071991
WOPI Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/files/…?ACCESS_TOKEN=REDACTED_1040&ACCESS_TOKEN_TTL=1403904071991' [1158 bytes], TimeStamp '635394648734348738' [8 bytes]
WOPI Proof: Using Current private key (to sign) that matches Current public key …
WOPI Proof - Successfully signed the data with the Current private key [17 ms]
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
Cannot create WOPI Proof Token - could not find valid Old proof key data
HttpRequestAsync (WOPICheckFile,WACSERVER) Starting [mode: GET, url: http://sharepoint/_vti_bin/wopi.ashx/files/…?access_token=REDACTED_1040&access_token_ttl=1403904071991]
HttpRequestAsync (WOPICheckFile,WACSERVER) End Called
HttpRequestAsync::GetResponseCallback - ContentLength:2130
HttpRequestAsync::FProcessReadReturn - cbRead:2130
HttpRequestAsync::FProcessReadReturn - cbRead:0
HttpRequestAsync (WOPICheckFile,WACSERVER) Setting Completion [Time in ms: 116, Bytes Read: 2130]
HttpRequestAsync (WOPICheckFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | _req.ContentLength 0 | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling
StartResponseProcessing | StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | End.AsyncWaitHandle.WaitOne() | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse()
returned | RecordResponse OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | BeginRead() -> sync:False | DoReadLoopFinished RETURNS False | GetResponseCallback DoReadLoopFinished ->
FALSE | GetResponseCallback RETURNS | ReadCallback.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 2130 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> TRUE | ReadCallback.DoReadLoopFinished()
| DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() |
FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | DoReadLoopFinished() -> TRUE | SetCompletion False | WaitOne() returned |
WOPI Http Request Completed [host machine name:sharepoint, version:15.0.4420.1017, host correlation:044adcdc-0567-4727-8d82-2adb93efb266]
Returned from WOPI CheckFileInfo, [host:WACSERVER, user:2b80a4cac8ac4ba9aaeda4b2d11c1c2e]
CacheKey based on host-provided hash: 2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de
RoamingAppsAllowList config is empty. Roaming is disabled.
Librarian.BeginGetItem(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml)
ViewStore.ReadMainCache(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml)
FEMemoryCache.FReadFromCacheLine: key 2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de_00000000-0000-0000-0000-000000000602, length 10240, offset 0
GlobalListLoadBalancer: Refreshing list for service DiskCache. Reason: null hasher
GlobalListLoadBalancer: Creating consistent hasher for service DiskCache with 50 nodes.
GlobalListLoadBalancer: Next refresh time: 06/27/2014 11:22:14
GlobalListLoadBalancer: Finished refreshing list. [Agent: DiskCache; Time WriteLock held (ms): 15]
Creating channel to DiskCache: http://OfficeWebAppsServer:809/diskcache/DiskCache.svc
MachineTransfer [SourceMachine:OfficeWebAppsServer, SourceMachineVersion:15.0.4481.1000, TargetMachine:OfficeWebAppsServer, TargetMachineVersion:15.0.4481.1508, Method:DiskCacheService.ReadCacheData]
ReadCacheData: [2F8B6F928FF724D93C1151FB2430B9D837F1068C30654CC5B72131DF0796A8DE00000000000000000000000000000602, 00000000-0000-0000-0000-000000000602, 1048576, 0, OfficeWebAppsServer]
WACServer HttpModule: Completed request with status code [200]
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…]
DiskCacheReader: TimeoutException [Machine: http://OfficeWebAppsServer:809/diskcache/DiskCache.svc, Exception:System.TimeoutException: The HTTP request to "http://OfficeWebAppsServer:809/diskcache/DiskCache.svc" has exceeded the allotted timeout of
00:00:01.9990000. The time allotted to this operation may have been a portion of a longer timeout. ---> System.Net.WebException: The request was aborted: The request was canceled. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result) --- End of inner exception stack trace --- Server stack trace: at
System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.SendAsyncResult.End(SendAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[]
outs, IAsyncResult result) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeEndService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at Microsoft.Office.Web.DiskCache.IDiskCacheAsync.EndReadCacheData(IAsyncResult result) at Microsoft.Office.Web.Apps.Common.DiskCacheReaderAsync.ReadCallBack(IAsyncResult asyncResult)]
ViewStore.SetCompleted(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - status = DocumentOutputNotFound
GlobalListLoadBalancer: Refreshing list for service WordConversionService. Reason: null hasher
GlobalListLoadBalancer: Creating consistent hasher for service WordConversionService with 50 nodes.
GlobalListLoadBalancer: Next refresh time: 06/27/2014 11:22:16
GlobalListLoadBalancer: Finished refreshing list. [Agent: WordConversionService; Time WriteLock held (ms): 3]
RequestDispatcher: dispatching request for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… to http://OfficeWebAppsServer:809/wvc/Conversion.svc [attempts remaining: 12].
MachineTransfer [SourceMachine:OfficeWebAppsServer, SourceMachineVersion:15.0.4481.1508, TargetMachine:OfficeWebAppsServer, TargetMachineVersion:15.0.4481.1508, Method:ConvertingService.ProcessRequest]
Request received for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, format: _v00000000-0000-0000-0000-000000000602, request id …, queued requests: 0, working requests: 0
Launching async job to add workers.
AppManager.BeginProcessRequest adding request to queue
DownloadManager: Download requested for document: http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…
MemoryDownloadCache::TryGetItem - Key:…
DownloadManager::BeginDownloadFile - Not cached. Adding to download queue
DownloadEntry::TryAddRequest - Adding request to DownloadEntry for BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… PendingRequestCount:0
DownloadManager::BeginDownloadFile - added DownloadRequest to DownloadEntry
DownloadManager: Starting download for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F….
RequestDispatcher: response received for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… from http://OfficeWebAppsServer:809/wvc/Conversion.svc.
URL generated for WOPI GetFile Request: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=REDACTED_1040&access_token_ttl=1403904071991
Conversion response received: InProgress
WOPI Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/FILES/…/CONTENTS?ACCESS_TOKEN=REDACTED_1040&ACCESS_TOKEN_TTL=1403904071991' [1167 bytes], TimeStamp '635394648765830712' [8 bytes]
Librarian.OnConversionResponseReceived(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - Response=InProgress, Data=NO
Librarian.SetCompleted(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - status = InProgress
Libriarian.OnItemRetrieved: InProgress
ReadStructuredDataFromXml: [C:\Programs\OfficeWebApps\AgentManager\LanguageMapping.xml]
WOPI Proof: Using Current private key (to sign) that matches Current public key…
WOPI Proof - Successfully signed the data with the Current private key [71 ms]
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
Cannot create WOPI Proof Token - could not find valid Old proof key data
HttpRequestAsync (WOPIGetFile,WACSERVER) Starting [mode: GET, url: http://sharepoint/_vti_bin/wopi.ashx/files/…]
HttpRequestAsync::GetResponseCallback - ContentLength:20365
HttpRequestAsync::FProcessReadReturn - cbRead:20365
HttpRequestAsync::FProcessReadReturn - cbRead:0
HttpRequestAsync (WOPIGetFile,WACSERVER) Setting Completion [Time in ms: 207, Bytes Read: 20365]
HttpRequestAsync (WOPIGetFile,WACSERVER) End Called
WOPI Http Request Completed [host machine name:sharepoint, version:15.0.4420.1017, host correlation:044adcdc-0567-4727-8d82-2adb93efb266]
WopiDocument::EndRead - using Content-Length for expectedSize
WopiDocument::EndRead - Content-Length:20365 BytesRead:20365
SHA256Hash: …, Extension: .docx, FileRep: http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…
DownloadManager: Download SUCCESS for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…; Time spent: 397ms; Bytes Read: 20365, FileSource: WACSERVER ExpectedBytes: 20365
DownloadEntry::CompletePendingRequestsFromSingleStream - BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… TotalRequests:1
DownloadEntry::CompletePendingRequestsFromSingleStream - completing 1 DownloadRequests
MemoryDownloadCache::TryAddItem - Key:2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de
MemoryDownloadCache::TryAddItem - TryAdd Key:2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de Success:True
DownloadManager::OnFileDownloaded - Added BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… to downloadcache fAdded:True
DownloadManager::OnFileDownloaded - Tried to remove http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… fRemoved:True
DownloadEntry::CompletePendingRequestsFromSingleStream - BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… TotalRequests:0
DownloadEntry::CompletePendingRequestsFromSingleStream - completing 0 DownloadRequests
HttpRequestAsync (WOPIGetFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | _req.ContentLength 0 | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling
StartResponseProcessing | StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse() returned | RecordResponse
OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | BeginRead() -> sync:False | DoReadLoopFinished RETURNS False | GetResponseCallback DoReadLoopFinished -> FALSE | GetResponseCallback
RETURNS | ReadCallback.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 20365 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> TRUE | ReadCallback.DoReadLoopFinished()
| DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() |
FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | DoReadLoopFinished() -> TRUE | SetCompletion False |
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
ReadCacheData Response: NoDataFound
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…]
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
What went wrong, any suggestions?

HI,
Have you checked that by using normal user account or system account? Check by using normal user account,if error is still there then Office Web App server may not be configured properly,plz check the link for one of the causes of the issue
https://sharepointdojo.wordpress.com/tag/word-web-app-cant-open-this-document-because-the-service-is-busy-please-try-again-later/
Please Mark it as answer if this reply helps you in resolving the issue,It will help other users facing similar problem

Word Crashing When Discarding Checkout for Document Stored in SharePoint

We have recently noticed an issue when we have a Word file checked out from SharePoint, if we then discard the checkout from Word, Word crashes. The error details point to an issue in wwlib.dll.
Having done some further investigation into this it appears this only happens if the document has an attached template which contains a custom ribbon. We use SharePoint 2013 and Word 2010, although I have tested using Word 2013 with the same results.
This was noticed on our company templates which contain a custom ribbon tab and a number of custom buttons. I have since tested it by creating a template with a single button on a custom tab with the same results.
Has anyone else come across this issue and and is there any way to resolve it?
Thanks,
Richard

Hi Daniel,
Thanks for the response.
The issue only happens when discarding checkout. Editing and saving a document back to SharePoint does not cause an issue. I am using a dotm template. I am not storing the template
as a content type. When I say I created a custom tab, this was created by adding the XML to create the ribbon tab and button. I used the 'Custom UI Editor for Microsoft Office' to add this. The file created for this is called customUI14.xml and the
XML is as follows (in the basic test template that I created):
<customUI xmlns="http://schemas.microsoft.com/office/2009/07/customui">
<ribbon startFromScratch="false">
<tabs>
<tab id="customTab" label="Custom Tab">
<group id="customGroup" label="Custom Group">
<button id="customButton" label="Test Ribbon Button" imageMso="HappyFace" size="large" onAction="TestRibbonCrash" />
</group>
</tab>
</tabs>
</ribbon>
</customUI>
The code this points to is as follows:
Sub TestRibbonCrash(ByRef Ctrl As IRibbonControl)
MsgBox "Ribbon button working"
End Sub
Following your reply I have tested it by adding a custom tab and button through the GUI and the problem doesn't occur when using that method of creating the tab and button.
I will see if I can find anything useful in the ULS logs although no correlation ID is displayed when the error happens and in my experience even with a correlation ID, 99% of the time the ULS logs don't provide any useful information.
I've also observed that Word doesn't crash if I discard checkout when I have another document open at the same time which is based on the same template.
I have already posted on a MS Word forum. Is there more chance of getting some help on one of the other Word forums you have suggested?
http://answers.microsoft.com/en-us/office/forum/office_2010-word/word-crashing-when-discarding-checkout-for/95565f9e-411b-4f11-b14d-d3771e2e2ba4
Thanks,
Richard

Documents stored in SharePoint Online are slow to open if moved out of SP Online

My organization has had several instances where an employee will receive a document from a co-worker and then store it in one of their SharePoint online sites. The employee then moves the document to another location not on SharePoint online.
From that point on the document is incredibly slow to open, often taking 30 seconds or more. In addition if a user who doesn't have access to our SharePoint online environment receives the document via email and opens it a Office 365 logon prompt is
thrown up during the time the document is attempting to load. It seems that once a document is stored in SharePoint online it will attempt to check in to the site it was stored in in some fashion when it is launched. Any ideas as to if this behavior
can be changed so documents which are removed from SharePoint online continue to open quickly?
Thanks,
Matt

clear the office cache and try reinstalling office.

User document scanning recommendation? Sharepoint? Network Drive?

Anyone have some feedback, or suggestions?
We have a HP Digital Sender 8500. It supports bot scanning to network folders as well as sharepoint. I need to setup a solution here to allow an employee to easily scan & file their documents. Ease of use is most important here. They want to be able to drop some stuff in and have it scanned and accessible when needed, with as little input as possible.
I was going to create a quick task for the user on the sender, convert the docs to searchable PDFs.
I'm debating if i should store them on share point in a document library for the user, or a network drive that the user has permissions to?
Thoughts?
This topic first appeared in the Spiceworks Community

Hi,
According to your description, my understanding is that the documents cannot be deleted in the original folder when using the software with SharePoint library.
I recommend to verify the things below:
Which credential did you use to map the document library as network drive?
If the credential was windows logon, then I recommend to check if the documents can be deleted in the network drive which was connected to SharePoint library directly.
If the documents can be deleted in the network drive which was connected to SharePoint library, then the issue may be due to the compatibility problem between the software and WebDAV. Then you need to check the issue using third-party software provider.
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Office Docs won't open from network drive

I can’t open any office documents from a mapped network drive. I can however go to file explorer and go straight the server directory (\\servername\share) and open any document. As a workaround, I created a shortcut on the desktop that points to
the share to allow the user to continue working.
I have checked permission and added the path in Trust Center. I know it’s not the computer because I have logged in with other users and everything works fine. I have also logged into other computer with the user that is having the problem and again everything
works. I'm convinced it some setting I'm missing within the user profile on the computer.
The computer is running Windows 8 with Office 365 and is current on updates for both.
Any help is appreciated.
Sal

Hi,
Did you get any error message when you try to open an Office document from a mapped network drive?
Meanwhile, here are some troubleshooting steps you can try:
1. Temporarily turn off your firewall/antivirus program to check the result.
2. Try to disconnect the network drive and then reconnect it with the "Reconnect at logon" check box unticked.
3. You can have a look at the following KB article and check if it applies:
http://support.microsoft.com/kb/313937/en-us
Regards,
Steve Fan
TechNet Community Support

MSI installer closes with error 1327, Invalid drive on Win 7 Ultimate when My Documents is moved to a network drive

I have several computers with Windows 7 Ultimate installed here at the Pioneer Library System. We have ~20 workstations running XP Pro on a Active Directory domain and are planning on rolling out Windows 7 this fall. I am running Windows 7 to test our programs
(have since RC1) but I am running into an issue when installing software.
The problem I am running into is that when I try to install any program that uses the MSI installer on Windows 7 , it fails with a 1327 error at the point where it is preparing to install and says "Invalid Drive H:\".
All the users in our domain have the "Home Folder" on their active directory profile set to
H:\ (which is mapped to \\PrimaryDC\user$ in the same place). We have also moved the
C:\Users\user\Documents folder to H:\ so as to keep all documents on the server where they get backed up regularly.
If I move "Documents" back to C:\Users\user\Documents the MSI installer works fine. When I look into the registry as suggested in
this thread I found that in "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders " and in "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell
Folders " the key "Personal" points to "H:\".
But, H:\ is a valid connected network drive. Installing from the same account on an XP computer with
C:\Documents and Settings\user\My Documents moved to the H:\ drive works fine.
I have tried setting up another 7 machine and get exactly the same results on it.
Is there a workaround for this besides creating a admin account that does not have Documents mapped to the network drive
H:\ to use for installing programs?
Thanks
Aaron Z
PLS

I do not have the option with some of these files to pass parameters to the MSI installer. For example, if I download the Acrobat Reader installer from http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr930_en_US.exe and run AdbeRdr930_en_US.exe
it extracts the MSI file to C:\Users\USER\AppData\Local\Adobe\Reader 9.3\Setup Files and then runs it.
To reproduce this an a Windows 7 computer (does not have to be on a domain):
Prep Work:
Create a user (test1)
Create a folder on the root of C (C:\Test)
Set permissions on C:\Test to allow the test1 user to have full access to it
Share the C:\Test folder as test1 (again, set the permissions to allow the test1 user full access)
Set the "Home Folder" for the test1 user connect to Z: and point that to \\127.0.0.1\test1
Login as test1
Check that you have Z:\ mapped and that it works
Check that it works:
Install Acrobat Reader 9.3 from the link above
Note that it works
Uninstall Acrobat Reader 9.3 using "Programs and Features"
Break it:
Login as test1
Check that you have Z:\ mapped and that it works
Go to C:\Users\test1
Right click on the Documents folder and click on properties
Click on the Location tab
Click on "Browse" and select the Z drive
Allow Windows to move the files to the new location
Check that it is broken:
Check that you have access to the new Documents folder at Z:\
Install Acrobat Reader 9.3 from the link above
Note that it extracts itself to C:\Users\test1\AppData\Local\Adobe\Reader 9.3\Setup Files
and runs the MSI installer from there
Note that after the MSI installer is started it pops up an error saying Error: 1327, Invalid drive Z:\.
I also see this with various other install programs (VMWare vSphere Client, VMWare Player and Kaspersky Antivirus for example)
Is there any reason why this should not work? Is there something that I should be doing differently?
Thanks
Aaron Z

Is PowerPivot client required to connect Excel to a PowerPivot document stored in SharePoint 2010

We are running SharePoint 2010 Enterprise and SQL Server 2008 R2 Enterprise. If we publish a PowerPivot document to SharePoint (in essence creating an SSAS cube on the server), does a client user with Excel need to have the PowerPivot add-in
installed in order to browse the cube through a PivotTable through an ODC connection?

Hi,
Please refer to the following sections which describe the ways you can co-author by using Office 2010 and Office Web Apps, and best practices when using libraries to maintain the files.
https://support.office.com/en-us/article/Document-collaboration-and-co-authoring-71c24e30-1313-420f-b36c-9fcc1bf8f8fe?ui=en-US&rs=en-US&ad=US#__toc248301773
Excel 2010 is not included in the table while you need to install Office Web App to use Excel online to achieve co-authoring.
Regards,
Rebecca Tu
TechNet Community Support

Force all Office apps to save to a network drive??

I have added the Office 2010 .ADM file to our GPOs. Under Microsoft Excel 2010 is about the only place I see a setting for the "save location" How to a make all Office apps (Word, Excel, Access, OneNote, Project & Visio) save
to the network? We want the default location to be U:\ and if U:\ is unavaible then save to C:\
mqh7

Hi,
After install Office 2010 ADMX file, then:
For the default save location for Excel: Navigate to Microsoft Excel 2010\Excel Options\Save\Default file location
For the default save location for Word: Navigate to Microsoft Word 2010\Word Options\Advanced\File Locations\Default File Location
For the default database folder for Access：Navigate to Microsoft Access 2010\Application Settings\General\Default database folder
For the default location for OneNote: Navigate to Microsoft OneNote 2010\OneNote Options\Save\Location of Backup Folde, Location of unfiled notes section, Notebook Root
For the default save location for Project: Navigate to Microsoft Project 2010\Project Options\Save\File Locations\Projects, User Templates
For the default location for Visio: Navigate to Microsoft Visio 2010\Visio Options\Advanced\File Location
Hope this helps.
Thanks,
Ethan Hua CHN
TechNet Community Support

Need Office documents in SharePoint to open in WebApps

I have a client who has a tall order at least as far as I'm concerned. I am not a SharePoint person, just a server admin.
My client has SharePoint 2013 running which is accessible from the Internet by providing domain credentials for the domain on his network where the SharePoint server is located. That is working great. You can navigate throughout the SharePoint site and do
whatever needs to be done.
He also has a Remote Apps server which I set up and has Microsoft Office published on it. That works fine too.
Here's where the tall order comes in. He has staff who run around out in the field with iPads who access the SharePoint site and need to view Office documents in it but they can't as the only option they get is to download the file which doesn't help them
because even if they do, they can't open the document on the iPad.
So he wants to tie SharePoint and the Remote Apps servers together so that when these iPad users access an Office document on the SharePoint site, they can view/edit the documents on their iPads via the Remote Apps.
Is this even possible? If so, just how would it be done? Can the two be tied together or will Remote Apps and Office need to also be installed somewhere else for it to work? I see there is something called Microsoft Office Web Apps Server but also
see that a license is required to edit documents. It wouldn't surprise me if he did not want to buy the license since he already has licenses for Office and Server OS and has Office published on a Remote Apps server.
Jonathan

Can you provide the output of the follow cmdlets from the OWA server?
Get-OfficeWebAppsFarm
Get-OfficeWebAppsHost
Get-OfficeWebAppsMachine
On the SharePoint server, check to see if the SharePoint Tracing service is running in services.msc.
Trevor Seward
Follow or contact me at...
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.
Yes the service is running on the SP server.
Here are the results of running the cmdlets. I've changed the name of the domain.
First cmdlet result:
FarmOU                            :
InternalURL                       :
https://madwebapps.domain.local/
ExternalURL                       :
https://webapps.domain.com/
AllowHTTP                         : False
SSLOffloaded                      : False
CertificateName                   : *.domain.com
EditingEnabled                    : True
LogLocation                       : C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS
LogRetentionInDays                : 7
LogVerbosity                      :
Proxy                             :
CacheLocation                     : C:\ProgramData\Microsoft\OfficeWebApps\Working\d
MaxMemoryCacheSizeInMB            : 75
DocumentInfoCacheSize             : 5000
CacheSizeInGB                     : 15
ClipartEnabled                    : False
TranslationEnabled                : False
MaxTranslationCharacterCount      : 125000
TranslationServiceAppId           :
TranslationServiceAddress         :
RenderingLocalCacheLocation       : C:\ProgramData\Microsoft\OfficeWebApps\Working\waccache
RecycleActiveProcessCount         : 5
AllowCEIP                         : False
ExcelRequestDurationMax           : 300
ExcelSessionTimeout               : 450
ExcelWorkbookSizeMax              : 10
ExcelPrivateBytesMax              : -1
ExcelConnectionLifetime           : 1800
ExcelExternalDataCacheLifetime    : 300
ExcelAllowExternalData            : True
ExcelWarnOnDataRefresh            : True
OpenFromUrlEnabled                : False
OpenFromUncEnabled                : True
OpenFromUrlThrottlingEnabled      : True
PicturePasteDisabled              : True
RemovePersonalInformationFromLogs : False
AllowHttpSecureStoreConnections   : False
IgnoreDeserializationFilter       : False
Machines                          : {MADWEBAPPS}
Second cmdlet result:
allowList
{domain.local, domain.com}
Third cmdlet result:
MasterMachineName     MachineName     Roles     HealthStatus
MADWEBAPPS               MADWEBAPPS    {All}     Unhealthy
I have no idea what unhealthy specifically means nor how to deal with it.
And thank you again so very much for helping with this!
Jonathan

Microsoft office documents opens as read only in sharepoint 2010

Hi all,
We are facing strange issue with editing microsoft office documents in sharepoint. When we open the documents for editing it opens as read only and when we try to save the file it displays message as could not save the file the document is read
only..
Can anyone help to resolve this issue..

Hi Manjunath,
Did the
dialog of "How would you like to open this file:Read only/Edit" popup when click the Word document?
Please also check if it is related to Site collection Quota exceeding the allocated limit per this similar post,
http://sharepoint.stackexchange.com/questions/29689/sharepoint-2010-opens-document-in-read-only-mode
Thanks
Daniel Yang
TechNet Community Support

Ms Office Document On SharePoint 2010 library does not Open and stays on downloading

Ms office documents on a sharePoint 2010 library does not open in client and stays on
downloading... and never opens. This hapeens to Documents more than 2 or 3 Mb. That would be great if u cuold help me, Thanks

Hi,
This is a quick note to let you know that I am trying to involve someone familiar with this topic to further look at this issue.
Max Meng
TechNet Community Support

Office documents not opening from sharepoint in MS Office 2013

I am not able to open MS office documents from my sharepoint site.
Error: "Sorry, We couldn't open "URL"
I am using MS office 2013 and IE8
Thanks in advance.

Are you trying to open in browser or in client?
Check this article
https://support.microsoft.com/kb/3004898/en-us
Check if you have also another older office version installed on the client.
Change the document library settings -> Advanced settings ->Open in client application or open in browser - are there any differences?
MCITP|MCTS SharePoint| SharePoint Performance blog

Editing Protected office Documents stored on Sharepoint or network drive

Similar Messages

Maybe you are looking for