Editing tools and search option stopped working after IOS Update

Hi All,
Since the last IOS & Adobe Reader Update I have been unable to edit or search within existing PDF using the Adobe Reader iPad App.   I have noticed the document now shows as protected on the Iphone Adobe Reader App but does not give me any option to unprotect it.  Please bear in mind I have been editing this document for over 6 months now and the document shows my previous annotations.
Any ideas on how to resolve this issue? 
Many thanks
S

Hi Sue,
Yes, we received your PDF document via email.  Thank you!
I can confirm the following:
Your PDF document is not encrypted or locked by password.
This is a defect in Adobe Reader for iOS version 11.6.4 (or possibly all 11.6.x versions) for the particular type of PDF documents like yours. (The problem does not happen with all PDF documents.) The tools/areas that are affected by the defect: Search, text selection, text markup annotations (highlight, strikeout, and underline).  However, you can still add other types of annotations, namely sticky notes, free text, and freehand drawing, to the PDF document.
The defect has already been fixed in our internal build for a future release.  (I was able to add highlight/strikeout/underline and search text in your PDF document.) Unfortunately, I am not able to speculate on the next release date.
Sorry for the inconvenience. We hope that you switch back to Adobe Reader for iOS once the defect is fixed. 
Thank you for reporting the problem!

Similar Messages

  • Front and back cameras stopped working after IOS 8 update

    My front and back cameras both stopped working after i updated my phone to the IOS 8 software. Does anyone know why this would happen or any way of fixing it?

    Hi VictoriaViking,
    Not sure why your cameras stopped working with the update, or what the exact symptom is (black screen, no response...), but please check out the Camera troubleshooting section of this article.  (I know some don't apply to your issue.)
    iPhone: Hardware troubleshooting
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:
    Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
    Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
    Take care,
    Nubz

  • My wifi stopped working after a update last year and I have updated since, can this be fixe

    MMy wi fi stopped working after a update early last year and I have just made do since then by using i pad at home. I was going to upgrade my phone but need to clarify if it was the upgrade that broke my wifi and can it be fixed? I have heaed of Apple replacing phones affected by this problem. Please help

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If those solutions don't work your iPhone 4s has developed a hardware problem. The permanent solution is to get it replaced. I have not heard of Apple replacing long out of warranty iPhones.
    You can search the internet for heating and freezing solutions that might work (at least for a while).
    For example, see here: https://www.youtube.com/watch?v=nj10bz5bI6A

  • BoardMaker plus 6 stopped working after OS update

    My Boardmaker Plus stopped working after I update my system to OSi Yosemite.  The disk just spins and spins and the program does not come up?  Is anyone else having this problem?  How can I fix it.  I need to use the program for work.

    I was worried about this, I still haven't upgraded. But while doing research I saw that there is now an online version, I wonder if it's the same ...

  • I have a brand new iphone 5 it just stopped working after i updated to the 7.6 help?

    i have a brand new iphone 5 it just stopped working after i updated to the 7.6 help?

    Connect it to iTunes on your computer and Restore it. See: http://support.apple.com/kb/HT1808

  • IPhone 5S home button stopped working after iOS 8.3 update

    My home button stopped working after I updated it to the iOS 8.3. My finger print can still unlock the phone but the home button won't work.

    What you are describing sounds more like a hardware issue than a software issue.  Make an appointment at the genius bar of your local apple retail store and have the device evaluated.
    Make a Genius Bar Reservation (or cancel an existing reservation)
    http://www.apple.com/retail/geniusbar/
    Sign in using your Apple ID

  • FaceTime and iMessages have stopped working since i updated to 7.0.3, saying there is a network error and to try again later. Have tried reinstalling Find my iPhone to see if it works. It doesn't for me. Can u please help???

    FaceTime and iMessages have stopped working since i updated to 7.0.3, saying there is a network error and to try again later. Have tried reinstalling Find my iPhone to see if it works. It doesn't for me. The message says "FaceTime (iMessage) Activation: Could not sign in. Please check your network connection and try again". My network is perfectly alright as I keep buying on the App Store. can u please help out???

    (A) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Reset all settings
    Settings>General>Reset>Reset all settings
    Note: Data will not be affected but settings will be reset.

  • USB hub and internet sharing stop working after sleep

    Hi,
    I have a relatively new Bluestork USB hub I purchased to connect multiple USB devices I have at the same time. It used to work correctly under Leopard, but now it stops working each time the computer wakes up from sleep. I have to restart the computer for it to start working again. Both link and power LEDs stay on, even when the hub is not recognized.
    My second problem is related to internet sharing. It stops working after each sleep/wakeup cycle and the only way to make it work again is to restart the computer. It used to work correctly before Snow Leopard as well.
    I have all the Mac updates installed.

    Thanks Barry.
    The hub is on its way to the manufacturer for after sales service...
    But the issue with AirPort remains the same, even after resetting SMC.
    Some clarification:
    * It happens just after computer wakes up from sleep. Restarting solves the problem and the issue doesn't arise until computer goes standby again.
    * The whole WiFi card becomes unresponsive. It is not only the Turn Off button, but the whole functionality is stopped. The card can not be activated/deactivated and it doesn't connect to any network. If it is used for internet sharing, clients are unable to connect.

  • Volume and Lock buttons stopped working after new iOS 4.3.3 update (ipod 4th gen)

    After I updated my ipod with the iOS 4.3, the volume and lock buttons stopped working.
    This has happened before and it'sprobably one of the most annoying problems ever.
    The lock button tends to stop working but then works again only when it wants to, but the volume buttons dont work at all.
    When the locked button worked again I turned it off and turned it on again, but it didnt fix the problem.
    I've pretty much tried everything that I've read and nothing seems to work.
    So now, I don't know what to do.
    Should I take it to a random apple store or to where I bought it from?
    It seems that it's happening to almost everyone, so at least I'm not the only one and maybe someone can help me out

    If you have restored in iTunes on a computer and the problem remains then it's a hardware fault and it needs to be repaired. When you update the iOS version on an iOS device it checks the hardware components, this is when it'll detect un-diagnosed hardware faults and the components will stop working... even if they were working previously

  • Earbuds with Mic and Skip Functions not working after IOS 6.0.1 update?

    I have earbuds with a mic and skip buttons functions and noticed  that mic and the skip music functions stop working after updating to  IOS 6.0.1. Now when I talk on the phone the mic on iPhone itself is working and not the mic on my earbuds. Also when playing music he skip functions has stop working. Has anyone noticed these problems?

    Phone restart > if that doesn't work then do a reset of the settings. Full restore would be the last option.

  • The App Store search has stopped working since I updated to 8.2 on iPad

    Hi
    since I updated my software to 8.2 on my iPad the App Store search has stopped working but other features work on the App Store only the search option is not responding and says " the App Store is temporary unavailable please try again later "
    I have turned my iPad off and on couple of times but with the same result each time.
    the 8.2 update is for the new Apple watch and health app.
    can any one help?

    Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
    Do not change your settings.
    Edit

  • Camera and led light not working after IOS 7 update on iphone 5 help please!!

    After I installed the update my led light won't work for the flashlight and my camera doesn't work either. Only the front facing camera works. Any suggestions?

    thanks for the suggestions, i tried the ideas you suggested but i dont even get a camera showing for the rear camera, i also noticed the torchlight no longer works.  i did all the steps but no luck.
    So I took my camera to the genius bar this weekend as well as walking through various steps with the apple guys in ohio support over the net. 
    With the guys at the genius bar, after i insisted that it must be software as the rear camera stopped working only after the softwre update, they continued to assure me it was hardware and talked me into letting them replace the camera,  they then took it to the back and tried fixing a camera and 30 minutes later came out and said the rear camera is no longer being detected and wanted me to replace the motherboard for yet more money.  im glad they didnt charge me for the new camera though as it still didnt work.
    anyway the motherboard idea i rejected as it was just 2 months out of warranty and had only stopped working the day after the release of 7.0.2, so im going to wait until the next few releases to see what happens, as i dont believe for a second its hardware.  i expected a stock answer from apple and its exactly what i got even after my explanation of how it was working the day before the release.  not overly impressed with the whole process.
    i wanted to back down to 7.0.1 to confirm the camera still works but they said no chance so i cant even see if it still works ouside 7.0.2.  anyway will update if i get any further progress.

  • Iphone sound stopped working after ios 6.0 update

    My 4s was working fine until I updated to 6.0.  After that, my sound stopped working.  If I plug in headphones it works, but as soon as I unplug it stops.  When I plug into my USB sync cable it works, but when I unplug it stops working. I updated through user settings over wifi and not through itunes sync if that makes any difference.  I know other people are experiencing similar problems.  Any help would be appreciated.

    Yes rev, I tried the dock cleaning as well, I didn't help me either. I read and tried everything others did-no luck. I'm guessing these are the facts, either it will quietly get fixed on an update or the % of phones with the problem compared to those that don't doesn't warrant attention and is better addressed through Apple by just replacing it..if it's still under warranty.

  • N95 Map stop working after firmware update

    I have the N95, just update the firmware with the latest (04/25/09), the map App stop working today… it work after the update… it will not load and when I try to reload the map to the phone via Map loader it sees the phone the says it can’t read the license information…
    Need help please.

    have u tried reinstalling the maps application?
    u can get the latest maps application update from http://www.nokia.com/maps
    download the application associated with ur n95 and install it using the pc suite application
    if my post helped u out, please click the Star next to it to add some KUDOS to my name

  • My Ipod touch email stopped working after installing Update

    my Ipod touch email stopped working after installing the latest firmware update from Apple what should I do?

    Hi, jewlssch. 
    Thank you for visiting Apple Support Communities.
    If the Mail application will not launch, I would recommend processing any available updates on your Mac Pro and test launching Mail.  If the issue persists, process a reinstall of Mavericks.
    Reinstall OS X
    http://support.apple.com/kb/PH10763
    Make sure to backup all of your data prior to reinstalling OS X 10.9.
    Back up your Mac
    http://support.apple.com/kb/PH11371
    Cheers,
    Jason

Maybe you are looking for