Editor will not open after Elements 11 is transferred from Mac Snow Leopard to OS 10.10.2 Yosemite

I have been running Photoshop Elements 11 on a Mac with OS 10.6.8 (Snow Leopard). I've just got a new Mac with the latest OS X (OS 10.10.2, Yosemite). I transferred all my files to the new computer with Migration Assistant.
The PSE 11 seemed to install fine and the Organiser opens OK, except that I get a message saying 'Some online services are unavailable' and asking if I want to go on without them. However when I try to open the Editor it won't open, instead I get two error messages, first 'Some of the application components are missing from the Application directory, please reinstall the application', and then 'A required application library failed to open and the product cannot continue. Please reinstall the application'.
My questions are – should I just do a reinstall from the original disk? If so, should I do a complete uninstall of Elements 11 first? If I do a reinstall, will I lose any edits, version sets or anything else?
I had been told that I should be able to simply transfer over the PSE 11, with the original product key no. Are there any incompatibilities between PSE 11 and the latest version of Yosemite?
Thanks for any orientation,
Nick

You can never, never, never transfer any installed version of PSE on any platform. You must always install from scratch on a new machine. By trying to do so you have made more work for yourself. You will need to download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
which will not seem to do anything, but is a necessary step to break the links within the program. Then you can go around and manually remove everything related to PSE that you can find, not only from Applications, but also from your username>library>preferences and the library at the top level of your hard drive>application support>adobe. You must go to these locations manually; spotlight will not help you with this type of search.
Then you can reinstall from your original media or from the download here:
Download Photoshop Elements products | 13, 12, 11, 10

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