Editor won't open on newly installed PE8

I just got PE 8 for Christmas and installed it on my computer today. I am running XP, and my computer meets or exceeds all the requirements for the program to work. When I open the software, the Organizer works fine, but the Editor won't open. Every time I click on it it "thinks" for a minute, and then the Windows error window pops up telling me to send an error report. I've restarted my computer numerous times to no avail. I haven't uninstalled it and tried it again yet because I got a message saying I needed to deactivate the serial number to uninstall, and that made me nervous so I didn't do it. Any help at all would be greatly appreciated, I was so excited to get to use the software and am now completely frustrated that it won't work. Thank you!
Message was edited by: LAS1598 for a typo

Try the following. I put it in an older post in this forum Jan 4 I believe.
Called PSE tech support and had it working in 5 minutes.
goto C:/Program Files(X86)/Adobe/Photoshop Elements 8.0/Locales/en_us/Plug-ins/import-export    and file
   Twain_32    has to be renamed to   ~Twain_32      .
next goto   C:/Windows/twain_32          in this directory I had to remove a folder called Dell which was associated with an A940 printer that doesn't work on windows 7.   The only file left was    wiatwain.ds    .
with the 2 above change PSE came right up in editor mode.
My system is a Quad core from Dell 630i, 8 GB ram and running Windows 7.
maybe same problem in XP, don't know.
jerry

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