Education cs6 master serial number suddenly doesn't work

My partner has bought an educational CS6 Master collection for Mac and installed it on my computer more than a year ago.
Today I started to get the message that the serial number is invalid.
What shall I do?
Regards,
Ilya

I have just checked the ELO (Dutch for Enduser License Agreement that came with the product when I acquired it). It says: "Onder Licentie wordt verstaan het eeuwigdurend recht om een exemplaar van het Softwareproduct te installeren, te kopiëren of anderszins te gebruiken."
Or in English: "Licensing means the perpetual right to install a copy of the Software Product, copy it or otherwise use it". So in my opinion they are not allowed to just terminate my license all of a sudden. I will contact legal tomorrow about this and take action if needed.

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Richard, I tried "run as administrator" to no avail. However, I was able to get in touch with a adobe tech today. After getting passed to about 3 or 4 different techs, one was finally able to assist me.
The tech had me open Pre Pro CC and go to "help" and click "sign-out". When you do that a pop-up appears saying that: signing out will deactivate the following software on this computer unless you sign in again; following with the icon for each Adobe CC app i have installed.
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Next the tech had me close Pre Pro CS6 and open it again and check "help" to see if deactivate was still greyed out; and it was still greyed out.
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Education cs6 master serial number suddenly doesn't work

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