Education discount on Creative Cloud

I'm currently not a official student nor a teacher but member of an association to promote non-directive education in Spain. We plan to produce a non-for-profit documentary about education next year that will be released on CC license and will need to use video, audio and photo editing software. I'd like to know whether this would apply as an educational license or not. Thank you.

Hi Groundcontact,
Association and non-profit organization are not eligible for the Education Discount.
Thank you.
Arnaud.

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Pro discount for Creative Cloud if I am using Final Cut Express currently?

Can I get the Pro discount for Creative Cloud if I am using Final Cut Express currently?

Hi Allvideo,
I was looking at the promo here:
http://www.adobe.com/products/premiere/switch.html
I also looked over the terms and conditions here:
http://www.adobe.com/store/en_us/popup/offer/save30_cs6_prodprem.html
It appears that it only applies to Final Cut Pro not Express, sorry
-Dave

I am an educator does the creative cloud include presenter and captivate?

I am an educator does the creative cloud include access presenter and captivate? Currently have licences for CS4, e-learning suite and Lightroom 5. Becoming a deal breaker as department wants me to move to Storyline.

when virtually everything else is.
It might seem like that but really the Cloud contains the same as the Master Collection in the perpetually licensed days - which has never included Presenter nor Captivate.
Are there any plans to integrate these in further editions?
I don't work for Adobe and Adobe never reveals their future plans before they have something just about ready to ship.
However I would be surprised if they do include these titles in the Cloud any time soon.
Feel free to add your vote for Captivate though'Include Captivate with Creative Cloud Membership

Is there an educational plan for Creative Cloud outside the US?

I am a university professor at PUC-Rio, Brazil. Some years ago I bought CS4 Master at educational price. Is there an educational Creative Cloud plan for me?

Hi Simdjb,
Educational plans are available outside of the US but not in your location unfortunately. I copied the list of countries the educational version is available from the Creative Cloud FAQ:
Education membership is available in the following countries:
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Ireland
Italy
Japan
Luxembourg
Netherlands
New Zealand
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
United States
-Dave

Existing adobe CS customer discount on creative cloud

Hello, I just signed up for the creative cloud monthly plan of $49/mo. Right after I did I saw an ad for existing CS customers saving 65%. I have Photoshop CS 4, am I elligable? Thanks

Hi big wave dave
Could you please register your CS4 product to your account and then we can advise further - see Register your product
If you have any problems with this, send me a private message with your serial number.
Thanks
Bev

Can I get the education offer on Creative Cloud if I already have a membership?

Hi:
Can I get the reduced rate of $19.99/month if I am a teacher and am paying $29.99/month already?

Hi Aynex,
Please contact our customer service to department for assistance regarding your options.
US
800-833-6687
Monday-Friday, 5am-7pm PST
...or live chat with an agent: http://tinyurl.com/8kquhso
-Dave

Will the $19 per month education offer for Creative Cloud expire at 11:59PM EDT on June 25th, 2013?

I'm a student and am excited to begin my subscription by taking advantage of that offer. I just wanted to know when exactly the offer will expire. Thank you for clarification.

In My Opinion end of day 25th June, Should be it, I recommend you ordering it one or two days prior of its ending.
Cheers
LP

Creative Cloud (education) Subscription

I recently purchased an education subscription to Creative Cloud CS6 and downloaded several tools. My subscription was just approved and the link to activate the subscription is again asking me to download the programs that I have already downloaded. Is this necessary?
Is there a way to activate my CS6 subscription without re-downloading everything.
Thank you,
Jim

May be the selected language in Adobe Application Manager to download the software is diffrent from the language in which software is already installed on your computer.
There is no need to download the software again you just need to activate the subscription.
If software is presently running in trial mode then launch the software, you will get an option to license the software then enter your Adobe ID and password on which you have purchased the subscription. It should work now.
If software is already activated with some serial numnber then Launch any software of creative cloud and deactive the Serial number from the Help menu by selecting Deactivate option. After deactivating launch the software and license the software with Adobe ID and password.

What documentation and what email do I send my educator ID to get the educational discount?

Please help. When I purchased my Creative Cloud license last week, I was told that I would be sent an email of what ID was needed and an email address of where to send the documentation for my education discount for Creative license. I've been on the phone for over an hour several times today and never get connected. Heard that your response time was over 2 hours.
Please contact me at [email protected] Thanks.

Sign in at http://icloud.com with the new ID and password and confirm that your data is still all there.
Then sign out in System Preferences>iCloud then sign back in with the new ID and password. Your data will disappear from your Mac when you sign out, but will reappear when you sign back in.

Creative Cloud and existing Business Catalyst partners - FAQ

This FAQ will cover topics related to Creative Cloud, for existing Business Catalyst users.
How can I signup for Creative Cloud?
     Your Business Catalyst account should have been already updated right now with your Adobe ID. If you haven’t updated it yet, visit the Adobe ID – Business Catalyst account update FAQ.
What benefits do I get with Creative Cloud ?
     In addition to acccess to all Creative Suite programs, Lightroom and others in one place, a Creative Cloud membership enables you to host up to five Business Catalyst websites. These sites will be webBasics sites. For a full comparison between plans, see this page. If you purchase Muse or Dreamweaver as individual products in Creative Cloud, you can host one Business Catalyst website for each of them.
My web design shop has several employees, each with their own Business Catalyst login with access our Partner Portal. Do we need Adobe IDs for each of our employees?
    Yes. Since these users are partner users, they need to use an Adobe ID. Visit the Adobe ID – Business Catalyst account update FAQ for more details
I have a paid website that I want to host using my Creative Cloud subscription. Can I do this?
     This is not possible. You need to create a new webBasics temporary website in Business Catalyst and push it live.
Can I move a trial/live Creative Cloud site under a different Creative Cloud subscription?
      This is not possible right now.
Do I get any discount if I upgrade a Creative Cloud website to a higher Business Catalyst plan such as webMarketing or webCommerce?
      Currently there are no upgrade discounts for Creative Cloud members.
What are the limitations of the webBasics websites that come with Business Catalyst and Creative Cloud membership?
     You will be limited to 100 MB of storage and 1 additional user (such as your customer). You will not get email, SMS or newsletters for this web plan.
Can I buy more users? Can I buy more space? Can I buy email?
     We are working on creating this workflow but at this point we don’t have an exact release date for this feature.
How can I upgrade the webBasics websites that come with Creative Cloud to a higher Business Catalyst plan?
     We are working on creating this workflow but at this point we don’t have an exact release date for this feature.
Do I get any discount for purchasing more websites if I am a Creative Cloud subscriber?
     Right now there is no discount for Creative Cloud members.
If I am an existing Paid Partner and I have a few employees for whom I paid Creative Cloud subscriptions, how many websites can I claim?
     You will have 5 websites for each employee. However, you will pay different licenses for all of them. Before purchasing these licenses, please contact Adobe Support to add these users to your partner portal. After you have added users to your partner portal, you will be able to access all the websites from it.
*NOTE: If you have already add employees to your partner portal, then everything will work automatically.
If you don’t want to access all your websites from the same Partner Portal, you don’t have to do anything.
How can I set permissions for my employees regarding these websites? What permissions can I set?
      This will be part of a later Creative Cloud that will be launched this year.
What happens if I cancel or stop paying my Creative Cloud subscription?
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     After 30 days, your website will enter in temporary mode. When entering the temporary mode, your custom domain name will be removed from the website. In order to reactivate it, pay for your website directly with Business Catalyst.
     If you are inactive on a temporary website, it will automatically be deleted.
=== Dreamweaver CS6 FAQ ===
I have logged in on Dreamweaver CS6 and I cannot see my partner site. How can I edit it?
This is a known issue. For paid partners (Standard or Premium) you can use the workaround described below:
export one of your sites as an .ste file
Open the .ste file in another text editor, and modify it
Replace the :
httpaddress with your partner's site URL address
secureURL with your partner site secure URL
siteid with the site ID of your partner site
Save the .ste file with another name
Import this .ste file into Dreamwaver, choose a local root folder
Please take a look at Brad's blog post here for more detailed steps on how to import your partner site in Dreamweaver.
I'm trying to login to Dreamweaver CS6 with my Business Catalyst credentials, and it doesn't work. What credentials do I need?
     You can login to Dreamweaver CS6 with your Adobe ID. If you haven't merged your BC account with an Adobe ID account, you'll need to merge it and then you should be able to login.
How do I access sites in Dreamweaver with an Adobe ID other than the one linked to my Creative Cloud or Dreamweaver subscription?
      Dreamweaver defaults to using the Adobe ID from your subscription to avoid the inconvenience of logging in multiple times. To use a different ID, just click the "Logout" button in the lower-right hand corner of the Business Catalyst panel and log in with a different Adobe ID:
You'll need to have a file open in an existing BC site for the "Logout" button to be visible. Logging out will not affect the Adobe ID used in conjunction with your Dreamweaver subscription. To change the Adobe ID for your subscription, click Help -> Deactivate.

At this point the upgrade workflow is not functional just yet, as mentioned here: http://forums.adobe.com/docs/DOC-2153
So the webBasics Creative Cloud cannot be upgraded directly to the webBasics+ level for now.
But a workaround for this case would be to re-publish your Dreamweaver/Muse project (I suppose you've used one of these solutions to build the site in the first place, right?) in a new trial/temporary site -> let us know what is the URL of that site (don't push it live) -> we will change the site plan from our backend to webBasics+ -> you will be able to publish it using the webBasics+ site plan.
Please note that this is going to be a separate charge, besides your Creative Cloud subscription. The monthly fee for webBasics+ will be $12.21/month, as mentioned here: http://www.adobe.com/products/business-catalyst/buying-guide-subscriptions.html
Another way to use the webBasics+ plan would be to simply trigger a new trial site here: https://syd.worldsecuresystems.com/PartnerPortal/FreeTrialSignup.aspx#splash with the same Adobe ID as the one used to buy the Creative Cloud subscription and take that site live separately.

Buying Education version of creative suite.

I am trying to buy the Education version of Creative Cloud, but nothing happens when I hit "continue" on the screen https://creative.adobe.com/join/edu.
I am logged in with an Adobe account.
Thank you.
Richard.

Sign in or activation errors
Education FAQ
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Creative Cloud availability?

Hi,
Iam currently working in Hong Kong and I would like to start using Creative Cloud service,
unfortunately after I signed in and it tell me my country is not available, after checking the Forum and the FAQ page,
http://www.adobe.com/products/creativecloud/faq.html#availability
My Country, Hong Kong is available inside the list, please advice what should I do to start using this service.
thanks.

Hi Kevin,
Please check if your Adobe account shows Hong Kong as the country name. Once you login to your Adobe account at adobe.com, navigate to "My Adobe"> "My Information" to check the complete address. If the country name different and if that country doesn't have the Creative Cloud, then you will face this issue. Hence you can create a new Adobe account with a different email address and purchase the product.
Secondly, if the address and the country name shows Hong Kong and still if you are unable to purchase, then you might be in an incorrect Store(Education Store where Creative Cloud for Students are not available in Hong Kong).
Regards,
Jairaj

If i have a swiss adress & credit card can i get Hebrew enabled creative cloud and work globaly?

if i have a swiss adress & credit card can i get Hebrew enabled creative cloud and work globaly?
also... can i use my CS3 discount for creative cloud?
Thanks.
DAVID.

Hi David,
Products which support Hebrew have to be installed in this language from Adobe Application Manager.
Please see the instructions here:
http://forums.adobe.com/message/4881433#4881433
I believe Photoshop, InDesign, and Illustrator have right to left text support now.
I don't know about your CS3 discount, you can typically upgrade for a CS3 owned product.
-Dave

How do I swap my individual creative cloud license for the educational discounted cloud license

How do I swap my individual creative cloud license for the educational discounted cloud license?

Hi Josh,
I checked under your account and found that the subscription which was purcahsed has been cancelled,
Please purchase a new subscription with the lower princing from the below link
https://creative.adobe.com/join/edu
^Ani

Can I buy CS6 with educational discount? My home is to far away from the masts to receive any broadband worth mentioning. so Creative Cloud is not an alternativ.

Can I buy CS6 with educational discount? My home is to far away from the masts to receive any broadband worth mentioning so Creative Cloud is not an alternativ. In the schools where I work I have of course access to the net but that excludes doing any work at home.

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