EDUCATION:  Updated to new iPad iOS - can no longer sync with computer

I recently updated all of my class iPads (36) to the new iOS.
Now I can no longer sync them with the ONLY computer they have ever been sync'd with.  I get a message that the iPad is "now associated" with another device (which it is NOT).  I have never used Absolute App Manager, etc, just used VPP to sync.
HELP please.
Thank you
=(

Hi KChanOHS,
Hmmm… that is strange. Are you using the latest version of iTunes on your computer? If not, update it. Did you restore any backups from iCloud on any of these? Maybe with a different account?
I would troubleshoot this iTunes similar to how I would troubleshoot Apple Configurator… on a Mac OS X computer I would confirm that I'm logged on to the computer (not just iTunes) with the same account used when I set up the iPads… I would check file and folder permissions in my home directory to make sure I had read/write access to everything under /Users/<yourusername>… maybe even run a permissions repair using Disk Utility to make sure everything with the OS is running properly… beyond that, I don't know what else to try. I'd be tempted to back everything up, wipe the iPads clean, and start over. I knot that's not a "good" option, but if I could no longer sync I'd be tempted to start over.
On another note, we are coming up on summer vacation for students which is a good time to reevaluate processes and make changes. I often make a list of things I want to change with my deployment and implement them during school breaks. I recommend using Apple Configurator instead of iTunes to manage your classroom set of iPads. It is designed to manage multiple iPads whereas iTunes is more designed for a single user/device. Here are some links:
Apple Configurator (free download)
https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12
Apple Configurator Guide
http://help.apple.com/configurator/mac/1.0/
Apple Configurator Video
https://www.youtube.com/watch?v=uVTyagtC8N8
Hope this helps!!
~Joe

Similar Messages

  • After upgrading to Imac updating Iphone and Ipad I can no longer sync in Itunes

    I have newly upgraded to IMac and love it! I also traded in my IPad to IPad Air and updated my IPhone from 4S to 5C. When I was using a Windows PC I had all my gadgets synced to ITunes (this includes a MacBook Pro and two IPods, Yes I'm hooked). Now I can no longer sync any of my gadgets to ITunes on the new IMac.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I just updated my iPad 3 to ios 7.02 and can no longer sync with iTunes on my computer running OS 10.5.8. I'm wary about updating to Lion, which may cause any number of apps on my computer to no longer work. Although I may consider purchasing a new laptop

    I just updated my iPad to IOS 7.02 and unfortunately can no longer sync with my MacBook running OS 10.5.8. I'm wary about updating to Lion as this may cause any number of apps on my Macbook not to work at all or malfunction. Also my MacBook is 5 years old, and I was thinking about purchasing a new computer. I would like to decide when rather than be forced though. Does anyone have any suggestions for a work around? At the moment I do not subscribe to the cloud, and it looks like that is the only way I can back up my iPad now.

    Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
    $19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

  • Got a new iPad and set up to sync with iCloud and now asking for password which I never set. How do I get on device if I don't know what it thinks password is?

    Help.  I just got a new iPad 2 and set up sync with iCloud and no password.  Now asking for a password and I never set one up.  What password does it want: iTunes, iPhone (no real password there either).  Tried as many passwords as I could think with the iPad locking me out since I don't have the password!  Would like to use the iPad but can't get on to try it.
    Thanks.
    Desparate

    So I guess it will only be new apps that I download that are allowed to give me their updates while 13 updates wait for me on an ID I can no longer access.
    Yes...  sorry.
    In the future, if need be, you can re download your purchases for free  >  Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Good rule of thumb is to back up your purchases regardless  >  Mac App Store: Backing up your app purchases

  • The calender on my iPhone 4 with iOS 6 no longer syncs with iCal 4.0.4 on my mac OS 10.6.8. However it is syncing with my iCloud account. Can someone help me with this?

    The calender on my iPhone 4 with iOS 6 no longer syncs with iCal 4.0.4 on my mac OS 10.6.8. However it is syncing with my iCloud account. Can someone help me with this?

    FYI: It seems it was a network problem with my WinXP PC. After complete deletion and new installation of XP and iTunes my iPhone will be recognized correctly, Wifi synchronization works (mostly) fine.

  • My iPad 2 will no longer Sync with iTunes on my computer.  It tells me to Restore which I don't want to do as I may lose valuable information from my iPad. My wife's iPad 2 and my ipod still Sync OK. How can I overcome this?

    My iPad 2 will no longer Sync with iTunes on my computer.  It tells me to Restore which I don't want to do as I may lose valuable information from my iPad. My wife's iPad 2 and my ipod still Sync OK. How can I overcome this?

    Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
    $19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

  • Just installed 11.0.5.5 and I can no longer sync with my iPhone 4 or my iPhone 5

    I just installed 11.0.5.5 and I can no longer sync with my iPhone 4 or my iPhone 5. Any thoughts? It went from accurately displaying my content to showing most of the content as "Other" and now says it can't sync because it can't determine the apps to sync.

    Hi,
    I have sync issue, too, but a bit different. When connecting my iPhone 4 and hitting the sync button in iTunes 11.0.5 (5), the synch process starts, gets stuck at step 5, then eventually finishes without any error message, but content (TV series / movies) are not updated on the iPhone.
    I already tried to power cycle my MacBook (Intel 13" running Mac OS X Lion) and my iPhone 4 (iOS 6.1.3).
    Was working perfectly before upgrading iTunes. Anybody has a solution to this yet?
    Thanks in advance.
    Martin

  • After reinstalling operating system Windows 7, I lost apps and can no longer sync with Outlook 2010?

    After reinstalling operating system Windows 7, I lost apps and can no longer sync with Outlook 2010?

    apps are stored in
    C:\Users\<your account name>\Music\iTunes\Mobile Applications
    their extensions are .Ipa  you can try doing a search on your harddisk
    unless you formattet it when you reinstalled
    but an app can only ever be bought 1 times on an appleID so if you try to buy them again it will give you a free download of the app and not charge you
    about sync then if you connect the ipad and click info tab and set it to sync your outlook data it should sync without any problems

  • After my ipad WIFI upgraded to 5.0.1, I can no longer sync with my PC?

    Recently, the new wireless upgrade worked wonderfully.  My ipad is correctly upgraded as of 11/13/11.  For the life of me, I can't figure out why my ipad will no longer sync with Itunes.  I realize that iCloud enables me to push various backups wirelessly, but I still want to sync with my iTunes in order to add playlists and content that will not reside on the cloud.
    When I say that it will no longer sync with itunes, I mean that I cannot get either an iPad or iPod Touch to show as being connected or synced with any number of apple USB cables conntected to my PC and iTunes.  Hard resets, computer reboots...since my upgrade, I can no longer connect these devices.  Can anyone tell me why I can't sync?
    Thank you in advance

    Minor update:  I have multiple PC's in my office.  This same iPad and other apple devices properly work and sync with their connection to this other computer.  Both computers are running the 64bit iTunes and both have Windows 7 64bit OS running on both machines.  I tried deactivating firewalls and even deleted the iTunes with a fresh installation with no avail.
    Something is keeping my Apple mobile devices (iPods, iPads) from being recognized within iTunes.  However, they all are properly recognized by my PC.

  • IPhone 4S (iOS 6) no longer syncing with iTunes

    Hi, this is my first post on Apple Support. I have several questions that I hope someone will be able to answer. Some regarding my iPhone, and some regarding my MBP.
    For starters, my iPhone 4S is running on iOS 6, and no longer syncs with iTunes. I am no longer able to add new music, I can only manage my photos through iPhoto. I updated to iOS 6 while at the Apple store and was told that everything transferred to my iPhone would now go through iCloud, which I wasn't too happy about. I thought that my phone was no longer syncing because of iCloud, and therefore deleted my iCould account (which didn't have anything important on it anyway), but that did not fix the problem. Rather than syncing, iTunes asks me to restore my phone back to factory settings. I considered doing that, but I don't have a back up on my MBP, so that is out of the question. Also, before restoring, iTunes does not give me the option to back up, which I thought it would.
    I would like to know how to make it so that my phone syncs with iTunes again so that I can manage my music etc. Does it have to do with iOS 6, iCloud, my MBP, or what? Is my iCloud still in the picture, even though I have deleted my account? If so, how do I disable it completely?
    Second question. On a different, older MBP (not mine, and probably running on old software), I burned a Maxell DVD-R containing just under 4GB of music. However, when I insert the disc in my MBP (running on 10.6.8), the disc reads as blank. I tried restarting with the disc in, as well as ejecting and inserting it several times, but nothing is doing the trick. I'm not sure if it's the brand, my MBP's optical drive, or the fact that it was burned on a computer that is running on earlier software than mine. I've read around on the internet with no luck. I have received two pop-ups, one that says it's blank and another that says it is not readable by my computer. Why?
    I've been a long time user of Apple, and rarely have any complaints, but my iPhone is really quite screwed up. The DVD-R issue is not a big deal, but I rely on my iPhone extremely (as most do), and not being able to manage it through iTunes is such a pain. I really hope someone can help!

    Wow. I never got back to this, I apologize. Today I started searching around online again randomly for a solution on Apple support. The message I am getting is "iTunes cannot read the contents of the iPhone. Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings." I've tried many different things both on my computer and my iPhone such as reseting networks, changing the cellular data options, restarting my modem and restarting the wifi on my computer. None of it seems to work. Even if anything were to work temporarily until iTunes 11, I would love that, but I can't seem to find a temporary fix.

  • TS4118 my refresh button disappeared from outlook so I can no longer sync with my icloud????

    I set up icloud last night to enable me to use my outlook calendar on my iphone. it worked. this morning, my refresh button on outlook disappeared and I can no longer sync the 2 calendars. help!

    crpomy wrote:
    Mine is showing in the innactive section.  Need to move active.  How to I do this?
    Go to Tools>Trust Center>Add-Ins, at the bottom next to "Manage:" choose "COM Add-Ins" from the drop-down list and click "Go".  In the next screen check "iCloud Outlook Add-In" and click OK.  You may need to close and re-open Outlook for the change to take place.

  • Help since updating to IOS6 IPad 2 will only part sync with ITunes over wifi and direct connect USB

    Since updating my iPad 2 it will only sync part of my iTunes library despite having the sync entire library box ticked for music and video
    I've tried restoring the iPad and iTunes but it still fails part way through the sync over wifi and USB this is the first time I've had any issues with my iPad
    Any ideas to solve this issue

    Hey there Nattinoo2003,
    Welcome to Apple Support Communities. 
    The article linked below provides a lot of great information and troubleshooting tips which you can use to resolve the Wi-Fi issues that you’re running into on your iPad since upgrading iOS.
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
    So long,
    -Jason

  • Brand new ipad- it won't auto sync with my PC

    I expected to pull out my brand new iPad and plug it into my laptop (windows) and it would be a simple automatic process to make them communicate. The iPad comes with this tiny card that makes it sound completely easy and automatic. That did not happen. I've re-booted my laptop and re-plugged in iPad. I've downloaded newest itunes. Nothing happens in my itunes to detect the iPad like it does when I plug in my ipod. The only thing on the iPad screen is a graphic of the USB cord pointing to and iTunes icon. then it goes black again.
    Help! I'm very disappointed that I'm wasting so much time searching for help on something I've spent so much money to invest in, hoping it would simplify my life. So far, not so good.

    Do you have any other iOS devices like an Iphone of ipod touch that connect to the computer?  Also make sure your computer meets the minimum requirements, and make sure you're connecting to a 2.0 usb port directly on the computer, not on a hub.

  • Updated to 10.6.3, can no longer sync iCal with Exchange Server

    My syncing with our exchange server used to work fine. I updated my 3 Macs and now they all have the same issue. They will not sync with the server and they all show 4 notifications that have not yet been responded to. When I view the notifications, they are all for old entries. I accept all 4, but doesn't seem to work - still shows iCal offline. Anyone else having this issue? Any suggestions? I tried removing the calendars cache file and plist files.

    I spent an hour on the phone with Apple today, got elevated to an engineer AND talked to a Server Guy at my University.
    The cause is still unclear, but the remedy has become painfully clear. To have a working copy of iCal, Mail, and AddressBook, one needs to remove all three accounts from the three client apps, and restart from Mail. This approach is the only way to preserve correct links among the three client apps.
    I got iCal working temporarily by deleting my Exchange account and rebuilding it. The problem is that by rebuilding an iCal account, it created duplicate accounts in Mail and AddressBook. Also, the Apple apps autodiscovered slightly different server names, which caused problems sending me and I was getting duplicate email messages as well as contacts and calendar events. I deleted the redundant mail and contact accounts, but continued to have problems with sending mail and I lost my ToDos in Mail. So, I bit the bullet and have blitzed all my exchange accounts on my MBP and am waiting for it to repopulate the 5+ GB of data. Then tomorrow, I will do the same on my iMac.
    Sheesh!

  • I'm trying to get all of my information from my iPhone to my new iPad and I have both synced with I could but I am unable to get my apps/music/photos ect on my iPad

    I am having trouble getting my apps/photos/music from my iPhone to my iPad. I have both synced to my I cloud but I cannot get anything to appear on my iPad

    What exactly did you try? You have to restore the iPad from the phone backup and download the apps again if you are using iCloud. If you are using iTunes, the process is basically the same but you have to sync the apps back to the iPad.

Maybe you are looking for

  • How do I fully Uninstall Creative Suite 4 from Windows 7?

    I recently purchased a new computer which has Windows 7.  I installed my CS4 software and it was running perfectly until additional software was installed and in the process of that we had a circuit breaker trip and the computer shut down.  In order

  • Transfering iTunes library/music to new comuter.

    I currently have an iMac G5 but have a new iMac on order. When it arrives, how do I move my iTunes library and all its music from the old iMac to the new one? I don't want to mess up any of the playlists.

  • Problem in using Materialized View in VO

    Hi i am trying to use Materialized View in my Vo, Sql+ i am able to run the View but i am not able to use the same view in View Object i am getting Invalid Table Name on Testing View Object. Thanks Babu

  • Processing Child form on parent window..

    Hi.. anyone here has any idea how to process a child form on a parent window.. like for example, i click on submit button on the child window, and the form directs to another JSP file which its results should be display on the parent window.. anyone

  • Instantclient linux installation fails

    Hi Guys, I want to use unixodbc with instantclient. <makipc> isql -v databasename [IM004][unixODBC][Driver Manager]Driver's SQLAllocHandle on SQL_HANDLE_HENV failed [ISQL]ERROR: Could not SQLConnect Segmentation fault tnsnames.ora should be okay, sin