EE Harrier ringtone too quiet even with volume settings on max, any suggestions

I have recently upgraded to a EE harrier and a Harrier mini for my wife.On both phones the ringtones are very quiet even with the volume settings set on maximum.This is causing us to miss calls and messages as the ringtones are just too quiet.Ive tried ringtone booster apps but have yet to find one that works.Any suggestions ?

Hi 
Welcome to the Community!
It might sound daft but have you tried a few of the different ringtones to see if any are louder?
How long have you had the devices for and where did you do the upgrades?
Thanks. 

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