EE have taken my credit when I tried adding texts on 453.

EE have taken my credit when I tried adding texts on 453. I tried adding "unlimited" texts via my usual method, dialling 453 and going through the steps. But what happened was, I got to the stage where I had confirmed my purchase, and suddenly, the voice said that there was an "error" and I recieved no confirmation that the payment had processed. However, the credit was deduced, leaving me with just over £2.50 credit (the texts were £7.50). It's been 3 hours, and with EE's helpline being closed, and the fact I now have no texts leaving me unable to contact anyone, I am stuck, and ripped off out of £10. Any help?

Hi ,
This can take 24 hours to activate.
Is this now working?
Thanks.

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