Ee tv fault
Absolute disgrace!
I signed up for ee tv and I received the Ee tv set top box on Thursday, plugged it all in and within 5 minutes it had switched itself off TWICE and continues to do so. Clearly a faulty box.
I called Ee and spent the next 2 HOURS speaking to a call centre, to be told an engineer must come to my house to check everything out yet "THIS IS A KNOWN FAULT ON THESE SET TOP BOXES" but "this is the process we must go through".
However, as an ex cable TV engineer, I knew this was a fault with the box but Ee insist their engineer had to come to see the box in situ and would bring another with them to replace if needed.
I don't understand the logic of this - it's clearly a faulty box - surely sending a replacement is the simplest option.
I was told an engineer MUST come to the house, which has been difficult for me to arrange upon EEs will.
I made a complaint on the call as I thought it was not good enough. I was then threatened that it would cost me over £250 if I cancelled!
I couldn't believe what I was hearing! I was being threatened with a big bill to shut up and do what the call handler wanted. DISGRACEFUL.
I shot this down instantly as I could lawfully cancel my contract within the first 14 days.
After speaking to the cancellation team, I gave ee an opportunity to redeem itself and arranged for the engineer.
After speaking to another call centre for the engineer, which again I explained the problem was a faulty box and they replied "THIS IS A KNOWN FAULT ON THESE SET TOP BOXES" an appointment was made - which was for today between 12 - 3.
The engineer arrived at 1pm and I explained the problem, he said "THIS IS A KNOWN FAULT ON THESE SET TOP BOXES".
He then said he hasn't got a replacement in his van! He said he would usually but hasn't as he was going on holiday(?!?!) and another appointment would need to be arranged!
I asked if a set top could be dropped off and I'll set it up etc. He said he was the only engineer in the area.
He was in the house less than 10 minutes.
So again. I have to arrange further time off to wait for Ee to come.
This is a disgrace - just send me a replacement box, with a return envelope so I can send the faulty one back to you. Simple.
This is a user forum. so you will have to speak to EE. Your 14 day cooling off is from the day you sign up with EE, not from the date you have broadband. You can complete a complaints form here:
http://ee.co.uk/help/safety-and-security/my-digital-life/ways-to-complain
https://explore.ee.co.uk/forms/we-are-listening
Similar Messages
-
Macbook Pro issues - can anyone tell if 'normal' or faults
I have some issues with my new 15" 2.66 unibody (non-removable batery) MBP. I'm told by the retailer that they are all normal/common - i'd like see if this is actually the case or they fobbing me off.
1.) Something 'lose' inside the case around hard drive area - ie if i move the mac around (vertically is worst - ie imagine holding it with two hands with hinge sitting downwards, closed) i can hear something fairly hefty clunking back and forth against the inside of the shell (hard drive moving about?)
2.) When i opn the lid for the first time after a period of the mac being closed, i get a reasonable creak/crack from the left side of the screen hinge.
3.) When i run the battery down and it goes to sleep 'to preserve the contents of memory' it doesn't take long at all before battery so low it goes into deep sleep (ie state where all RAM contents are written to disk - and then takes a min or so to come to life again when you open the lid - my old macbook pro could last a good few hours in sleep mode before dying completely and deep sleeping
I'd really like to know if anyone has noticed similar issues with their machines - or if indeed these are isolated issues to a few, aka faults.
Thanks in advance1.) Something 'lose' inside the case around hard drive area - ie if i move the mac around (vertically is worst - ie imagine holding it with two hands with hinge sitting downwards, closed) i can hear something fairly hefty clunking back and forth against the inside of the shell (hard drive moving about?)
The sudden motion sensor may make the appearance of something bouncing in there as it may activate while the drive is being moved around suddenly. However, if this does not appear to be the case, I'd ask an authorized service center.
2.) When i opn the lid for the first time after a period of the mac being closed, i get a reasonable creak/crack from the left side of the screen hinge.
Is the opening range different from other ones in the store?
3.) When i run the battery down and it goes to sleep 'to preserve the contents of memory' it doesn't take long at all before battery so low it goes into deep sleep (ie state where all RAM contents are written to disk - and then takes a min or so to come to life again when you open the lid - my old macbook pro could last a good few hours in sleep mode before dying completely and deep sleeping
The battery may need calibration at first:
http://www.apple.com/batteries/
If it is calibrated, and you aren't getting the life expected by that link for rudimentary usage, have the power manager looked at. -
BT can actually fix broadband faults! (no I'm not ...
Just had to post this for anyone to read who have encountered problems with BT Broadband. Its been put onto an old thread but incase your new or never saw it here it is.
Anyone else seen the flying pigs all covered in snow?
It's finally happened, after 14 months, hours upon hours spent on the phone to Broadband No Support India Division, emails back and for with moderators and BT, 4 engineer visits and 3 emails to the chairmans office my broadbands been fixed. Yes thats right its not a mistype my broadband has actually been fixed.
I did try the noise line test as recomended by another forum member but I had no noise on the line.
After my last attempt to email the chairmans office (that and the short but blunt voicemail message I left too) I had a call from a new person who works in the chairmans office. This lady couldn't have been more helpful. She'd actually looked into my account and problems dating back to the day I joined BT Broadband back in January 2009 and was shocked to see some of the crazy and down right ridiculous things I'd been told and had to put up with. I was even more shocked when she knew exactly what an external NTE was. She listed to what I had to say and the long long list of what I'd tried over the 14 months and how even with 2 replacement hubs sent out nothing changed. She decided that from what I'd described it was a faulty hub issue. I have to admit when I was told this I was a bit apprehensive and wasn't expecting anything new to actually happen. Wrong!
Instead of just winging me out a new bog standard Type A Hub 2.0 she sent me out a new Hub 2.0 Type B. She explained how it was made by a different manufacturer and how it had a different chipset in it and that there had been customers who had found it solved there problems. I was dubious but I agreed to having one to try. 2 days later it arrived. Looks exactly the same as the 3 other hub 2.0 I have had in the past. I set it all up, switched it on and hey presto it burst into life. When it did burst into life there was no annoying loud clicking noise like with the Type A hubs. I logged into the Hub Manager and it appears to be more user friendly and pretty quick. For some unknown reason all previous Hubs upon connection would start with an Actual Data Transfer Speed of 100 odd mbps then almost immediately this would decrease down to 54 mpbs. Right away its showing as being 130mbps.
Tried logging back into Hub Manager later on and I was astonished to see that the Actual Data Transfer Speed was still showing as being 130mbps. Then I looked at the connection speed of all joined PCs, Laptop and Netbook to find they were all at 100mbps. This is something which had never been achieved before. Now I started thinking is this actually going to work? Yes, it did. Using the internet now is quicker than its ever been. My download speed has increased from approx 6mb up to a now steady 7mb and the upload speed is slightly quicker too. The lovely lady from the chairmans office rang back a few times to see how things were going and apologised everytime for the way my broadband problems and the support lines have been of no help/use. I told her under no way was I ever ringing India again and she said hopefully next year it'll all be back in the UK. (Fingers crossed folks)
Its now been 13days, 2 hours, 17 minutes & 51 seconds since switching to the Hub 2.0 Type B and I've had no flashing orange lights, no disconnections and none of those annoying 'Theres a problem with your broadband messages' appearing on my monitor. This is unheard of. If I'm lucky may go for a week without frequent disconnects (it did happen in summer 2009) but certainly no longer than that.
Its both great and disgusting at the same time. Yes its great that I now have the broadband service I've been paying for but disgusting that its taken 14 months to get it. That and the fact that despite all the bull excuses and comments on how its the phone line inside and its the electrical interference and that its a fault with all my PCs, laptops and netbooks etc that it is in fact down to that bloomin Hub!
Compensation is being looked into and should be forthcoming. I do not want to curse it but if these great speeds/transfer rates remain and I continue to be able to use my Broadband without that blasted constant clicking noise, flashing orange broadband light and frequent disconnections (deep breath) I may stay with BT.
Thanks to everyone whos suggested or commented on things to try.
No disrespect to the Mods on here but I did contact yourselves numerous times on the old BT Forums and got nowhere. The usual thing was to be told a line test had been done, no faults found now ring BT Broadband helpline. In my case no it wasn't a line fault it was rubbish BT Hubs 2.0 type A fault!
All I can recommend for anyone whos sick to the back teeth ringing India and getting nowhere with there broadband problems try using Google and searching for BT Chairmans email address and fire an email to them with details of your problems/experiences.
Good Lucknice 1, i got my bb fixed today 2, after weeks of phone calls to india and 7 engieer visits and a letter to the chairman my bb its back up to 3.5 mbps, the only strange thing is my bb light gos orange every 2 hours im hoping this is just like the 10 days restart and not still a falut im just glad my dsl connetion rate is back up was at 1000 but now 4689 pls look at my home hub stats tell we what u see pls x oh im using the home hub 2.0 type A
Line state
Connected
Connection time
0 days, 0:11:54
Downstream
4,768 Kbps
Upstream
448 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Fast
Noise margin (Down/Up)
5.8 dB / 20.0 dB
Line attenuation (Down/Up)
53.0 dB / 31.5 dB
Output power (Down/Up)
19.3 dBm / 12.8 dBm
Loss of Framing (Local)
68
Loss of Signal (Local)
8
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
480 / 2147480000
HEC Errors (Down/Up)
nil / 7
Error Seconds (Local)
5 -
Adobe Bridge CS6 Stopped working. Fault Module Name: StackHash_0a9e
It's just typical. I'm up against a deadline and this happens.
If I try to open an image in Camera Raw, check the colour settings, get into the camera raw preferences this is the result:
Problem signature:
Problem Event Name: BEX
Application Name: Bridge.exe
Application Version: 5.0.2.4
Application Timestamp: 50d99f7a
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0018f890
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
Unable to capture fault for Invoke actrivity invoking OA Adapter
Hi,
I have invoke activity that invokes oracle applications adapter and i have catch all and catch for process. But when invoke adapter returns exception my catch and catch all doesn't capture the faults. But when i use some other adapter like database adapter then catch captures fault and work normally.
Is it a bug or there are some other way we need to capture the faults in case of oracle applications adapater.
Any suggestion?One more update i tried printing l_http_response.status_code and got 302.
Thanks,
PKV -
How to handle RunTime Faults which doesn't list under System Faults?
Hi,
I have a doubt regarding runtime faults in BPEL 1.1.In BPEL 1.1 some of the run time faults are categorised as system faults.So we can handle those run time faults
using the faultname or namespace(http://schemas.oracle.com/bpel/extension) of system fault itself.But 'SublanguageExecutionFault' is a run time fault which doesn't list under system faults.
So what namespace it belongs to?Can we use the same namespace of system fault for this kind of runtime faults ?
Are any other runtime faults existing which don't have the same namespace of sytem faults?So how can we identify and handle those run time faults?You can create a role menu as remote enabled remote menu.
The authority checks will happen on the remote side, also against objects which don't exist in the calling system as the music is on the other side.
On the RFC client system side, you only need the parameter transaction to start the remote transaction in the remote system.
See the documentation on SYST function module ABAP4_CALL_TRANSACTION.
This is however a rather antiquated technology... it is more popular to use a SAP Portal or webdynpro applications for this sort of thing (the user does not notice the difference) or later versions of such integration such as Fiori UIs or imbedded links within the Business Client.
I don't want to lean out the window too far, but the buggy phase of these new things is approaching an end and they are usable if you are on newer releases. Then you can pool the menu and use APIs for navigation and no more irritating S_TCODE checks.
Cheers,
Julius -
Application error happening at least twice a day. Faulting applicaiton name: wmiprvse.exe
We're experiencing an issue with one of our Windows Server 2008R2 Standard Edition SP1 servers where an Application error occurs at least twice, and sometimes up to 5 or 6 times per day. The following error is what we see. Any help would be greatly
appreciated, and I'll be checking back frequently to check for updates and provide more info whenever needed. Thanks!
General:
Faulting application name: wmiprvse.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d42
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x1bbc
Faulting application start time: 0x01cd5d65dbeb2e7c
Faulting application path: C:\Windows\system32\wbem\wmiprvse.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Details:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-07-09T08:34:39.000000000Z
EventRecordID
6812
Channel
Application
Computer
{FQDN}
Security
EventData
wmiprvse.exe
6.1.7601.17514
4ce79d42
ntdll.dll
6.1.7601.17514
4ce7c8f9
c0000374
00000000000c40f2
1bbc
01cd5d65dbeb2e7c
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\SYSTEM32\ntdll.dll
ebe1621c-c9a0-11e1-a1d4-5cf3fce8cef6
ETA: I also ran the wmidiag.exe tool from Microsoft. I saw it as a suggestion on another forum and ran it. I don't know if it has any bearing here, but this is the log in case it's helpful
show
06604 14:51:25 (0) ** WMIDiag v2.1 started on Tuesday, July 10, 2012 at 14:40.
06605 14:51:25 (0) **
06606 14:51:25 (0) ** Copyright (c) Microsoft Corporation. All rights reserved - July 2007.
06607 14:51:25 (0) **
06608 14:51:25 (0) ** This script is not supported under any Microsoft standard support program or service.
06609 14:51:25 (0) ** The script is provided AS IS without warranty of any kind. Microsoft further disclaims all
06610 14:51:25 (0) ** implied warranties including, without limitation, any implied warranties of merchantability
06611 14:51:25 (0) ** or of fitness for a particular purpose. The entire risk arising out of the use or performance
06612 14:51:25 (0) ** of the scripts and documentation remains with you. In no event shall Microsoft, its authors,
06613 14:51:25 (0) ** or anyone else involved in the creation, production, or delivery of the script be liable for
06614 14:51:25 (0) ** any damages whatsoever (including, without limitation, damages for loss of business profits,
06615 14:51:25 (0) ** business interruption, loss of business information, or other pecuniary loss) arising out of
06616 14:51:25 (0) ** the use of or inability to use the script or documentation, even if Microsoft has been advised
06617 14:51:25 (0) ** of the possibility of such damages.
06618 14:51:25 (0) **
06619 14:51:25 (0) **
06620 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06621 14:51:25 (0) ** ----------------------------------------------------- WMI REPORT: BEGIN ----------------------------------------------------------
06622 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06623 14:51:25 (0) **
06624 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06625 14:51:25 (0) ** Windows Server 2008 R2 - Service pack 1 - 64-bit (7601) - User {Username} on computer {ComputerName}.
06626 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06627 14:51:25 (0) ** Environment: ........................................................................................................ OK.
06628 14:51:25 (0) ** System drive: ....................................................................................................... C: (Disk #0 Partition #1).
06629 14:51:25 (0) ** Drive type: ......................................................................................................... SCSI (IBM ServeRAID M5015 SCSI Disk Device).
06630 14:51:25 (0) ** There are no missing WMI system files: .............................................................................. OK.
06631 14:51:25 (0) ** There are no missing WMI repository files: .......................................................................... OK.
06632 14:51:25 (0) ** WMI repository state: ............................................................................................... CONSISTENT.
06633 14:51:25 (0) ** AFTER running WMIDiag:
06634 14:51:25 (0) ** The WMI repository has a size of: ................................................................................... 90 MB.
06635 14:51:25 (0) ** - Disk free space on 'C:': .......................................................................................... 75295 MB.
06636 14:51:25 (0) ** - INDEX.BTR, 15818752 bytes, 7/10/2012 2:38:58 PM
06637 14:51:25 (0) ** - MAPPING1.MAP, 242388 bytes, 7/10/2012 2:33:33 PM
06638 14:51:25 (0) ** - MAPPING2.MAP, 242388 bytes, 7/10/2012 2:38:58 PM
06639 14:51:25 (0) ** - OBJECTS.DATA, 77570048 bytes, 7/10/2012 2:38:58 PM
06640 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06641 14:51:25 (2) !! WARNING: Windows Firewall: .......................................................................................... DISABLED.
06642 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06643 14:51:25 (0) ** DCOM Status: ........................................................................................................ OK.
06644 14:51:25 (0) ** WMI registry setup: ................................................................................................. OK.
06645 14:51:25 (0) ** INFO: WMI service has dependents: ................................................................................... 1 SERVICE(S)!
06646 14:51:25 (0) ** - Internet Connection Sharing (ICS) (SHAREDACCESS, StartMode='Disabled')
06647 14:51:25 (0) ** => If the WMI service is stopped, the listed service(s) will have to be stopped as well.
06648 14:51:25 (0) ** Note: If the service is marked with (*), it means that the service/application uses WMI but
06649 14:51:25 (0) ** there is no hard dependency on WMI. However, if the WMI service is stopped,
06650 14:51:25 (0) ** this can prevent the service/application to work as expected.
06651 14:51:25 (0) **
06652 14:51:25 (0) ** RPCSS service: ...................................................................................................... OK (Already started).
06653 14:51:25 (0) ** WINMGMT service: .................................................................................................... OK (Already started).
06654 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06655 14:51:25 (0) ** WMI service DCOM setup: ............................................................................................. OK.
06656 14:51:25 (0) ** WMI components DCOM registrations: .................................................................................. OK.
06657 14:51:25 (0) ** WMI ProgID registrations: ........................................................................................... OK.
06658 14:51:25 (0) ** WMI provider DCOM registrations: .................................................................................... OK.
06659 14:51:25 (0) ** WMI provider CIM registrations: ..................................................................................... OK.
06660 14:51:25 (0) ** WMI provider CLSIDs: ................................................................................................ OK.
06661 14:51:25 (2) !! WARNING: Some WMI providers EXE/DLL file(s) are missing: ............................................................ 18 WARNING(S)!
06662 14:51:25 (0) ** - ROOT/QLOGIC_CMPI, QLogic_NIC_Provider, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{28A5F598-F699-4A6B-B9F9-8C7EB9B7359F}:QLogic_NIC_Provider
06663 14:51:25 (0) ** - ROOT/QLOGIC_CMPI, QLogic_FCHBA_Provider, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{0AE588DD-D2E9-41EB-BCD1-8BF474187EC5}:QLogic_FCHBA_Provider
06664 14:51:25 (0) ** - ROOT/IBMSD, ADPT_Module, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{B007445E-6AF0-4CBD-9009-809F071FCE69}:ADPT_Module
06665 14:51:25 (0) ** - ROOT/IBMSD, IBM_PA_Providers, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{2244E0FA-D37A-4F6E-82FB-92F1DB78716D}:IBM_PA_Providers
06666 14:51:25 (0) ** - ROOT/IBMSD, EndpointRegistrationProviderModule, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{BF833E81-33AA-40ED-B74A-329F006DB4F8}:EndpointRegistrationProviderModule
06667 14:51:25 (0) ** - ROOT/CIMV2, SBLIM_Data_Gatherer, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{0D03AF80-A160-44EF-9E8B-318201F41693}:SBLIM_Data_Gatherer
06668 14:51:25 (0) ** - ROOT/ADPT, ADPT_Module, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{B007445E-6AF0-4CBD-9009-809F071FCE69}:ADPT_Module
06669 14:51:25 (0) ** - ROOT/PG_INTEROP, SBLIM_Data_Gatherer, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{0D03AF80-A160-44EF-9E8B-318201F41693}:SBLIM_Data_Gatherer
06670 14:51:25 (0) ** - ROOT/PG_INTEROP, LSIESG_SMIS13_HHR_ProviderModule, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{E21064DD-757A-4F2D-B798-81CDFF03B48C}:LSIESG_SMIS13_HHR_ProviderModule
06671 14:51:25 (0) ** - ROOT/PG_INTEROP, emulex_fc_provider_Module, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{27734403-1E6C-4BC7-B97D-1FE9657B35EC}:emulex_fc_provider_Module
06672 14:51:25 (0) ** - ROOT/PG_INTEROP, emulex_ucna_provider_Module, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{68D3C192-F517-41CC-B852-BA74A8D05A85}:emulex_ucna_provider_Module
06673 14:51:25 (0) ** - ROOT/IBMSE, emulex_fc_provider_Module, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{27734403-1E6C-4BC7-B97D-1FE9657B35EC}:emulex_fc_provider_Module
06674 14:51:25 (0) ** - ROOT/IBMSE, IBM_PA_Providers, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{2244E0FA-D37A-4F6E-82FB-92F1DB78716D}:IBM_PA_Providers
06675 14:51:25 (0) ** - ROOT/IBMSE, emulex_ucna_provider_Module, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{68D3C192-F517-41CC-B852-BA74A8D05A85}:emulex_ucna_provider_Module
06676 14:51:25 (0) ** - ROOT/LSI_MR_1_3_0, LSIESG_SMIS13_HHR_ProviderModule, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{E21064DD-757A-4F2D-B798-81CDFF03B48C}:LSIESG_SMIS13_HHR_ProviderModule
06677 14:51:25 (0) ** - ROOT/EMULEX, emulex_fc_provider_Module, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{27734403-1E6C-4BC7-B97D-1FE9657B35EC}:emulex_fc_provider_Module
06678 14:51:25 (0) ** - ROOT/EMULEX, emulex_ucna_provider_Module, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{68D3C192-F517-41CC-B852-BA74A8D05A85}:emulex_ucna_provider_Module
06679 14:51:25 (0) ** - ROOT/BROCADE, brcdprovider_Module, C:\Program Files (x86)\Common Files\IBM\icc\cimom\bin\wmicpa.exe /G{48898EFD-0F9A-4657-B03D-FF400A7D2CDE}:brcdprovider_Module
06680 14:51:25 (0) ** => This will make any operations related to the WMI class supported by the provider(s) to fail.
06681 14:51:25 (0) ** This can be due to:
06682 14:51:25 (0) ** - the de-installation of the software.
06683 14:51:25 (0) ** - the deletion of some files.
06684 14:51:25 (0) ** => If the software has been de-installed intentionally, then this information must be
06685 14:51:25 (0) ** removed from the WMI repository. You can use the 'WMIC.EXE' command to remove
06686 14:51:25 (0) ** the provider registration data.
06687 14:51:25 (0) ** i.e. 'WMIC.EXE /NAMESPACE:\\ROOT\BROCADE path __Win32Provider Where Name='brcdprovider_Module' DELETE'
06688 14:51:25 (0) ** => If not, you must restore a copy of the missing provider EXE/DLL file(s) as indicated by the path.
06689 14:51:25 (0) ** You can retrieve the missing file from:
06690 14:51:25 (0) ** - A backup.
06691 14:51:25 (0) ** - The Windows CD.
06692 14:51:25 (0) ** - Another Windows installation using the same version and service pack level of the examined system.
06693 14:51:25 (0) ** - The original CD or software package installing this WMI provider.
06694 14:51:25 (0) **
06695 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06696 14:51:25 (0) ** INFO: User Account Control (UAC): ................................................................................... DISABLED.
06697 14:51:25 (0) ** INFO: Local Account Filtering: ...................................................................................... ENABLED.
06698 14:51:25 (0) ** => WMI tasks remotely accessing WMI information on this computer and requiring Administrative
06699 14:51:25 (0) ** privileges MUST use a DOMAIN account part of the Local Administrators group of this computer
06700 14:51:25 (0) ** to ensure that administrative privileges are granted. If a Local User account is used for remote
06701 14:51:25 (0) ** accesses, it will be reduced to a plain user (filtered token), even if it is part of the Local Administrators group.
06702 14:51:25 (0) **
06703 14:51:25 (0) ** Overall DCOM security status: ....................................................................................... OK.
06704 14:51:25 (0) ** Overall WMI security status: ........................................................................................ OK.
06705 14:51:25 (0) ** - Started at 'Root' --------------------------------------------------------------------------------------------------------------
06706 14:51:25 (0) ** INFO: WMI permanent SUBSCRIPTION(S): ................................................................................ 2.
06707 14:51:25 (0) ** - ROOT/SUBSCRIPTION, CommandLineEventConsumer.Name="BVTConsumer".
06708 14:51:25 (0) ** 'SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99'
06709 14:51:25 (0) ** - ROOT/SUBSCRIPTION, NTEventLogEventConsumer.Name="SCM Event Log Consumer".
06710 14:51:25 (0) ** 'select * from MSFT_SCMEventLogEvent'
06711 14:51:25 (0) **
06712 14:51:25 (0) ** WMI TIMER instruction(s): ........................................................................................... NONE.
06713 14:51:25 (0) ** INFO: WMI namespace(s) requiring PACKET PRIVACY: .................................................................... 3 NAMESPACE(S)!
06714 14:51:25 (0) ** - ROOT/CIMV2/SECURITY/MICROSOFTTPM.
06715 14:51:25 (0) ** - ROOT/CIMV2/TERMINALSERVICES.
06716 14:51:25 (0) ** - ROOT/SERVICEMODEL.
06717 14:51:25 (0) ** => When remotely connecting, the namespace(s) listed require(s) the WMI client to
06718 14:51:25 (0) ** use an encrypted connection by specifying the PACKET PRIVACY authentication level.
06719 14:51:25 (0) ** (RPC_C_AUTHN_LEVEL_PKT_PRIVACY or PktPrivacy flags)
06720 14:51:25 (0) ** i.e. 'WMIC.EXE /NODE:"{ComputerName}" /AUTHLEVEL:Pktprivacy /NAMESPACE:\\ROOT\SERVICEMODEL Class __SystemSecurity'
06721 14:51:25 (0) **
06722 14:51:25 (0) ** WMI MONIKER CONNECTIONS: ............................................................................................ OK.
06723 14:51:25 (0) ** WMI CONNECTIONS: .................................................................................................... OK.
06724 14:51:25 (1) !! ERROR: WMI GET operation errors reported: ........................................................................... 30 ERROR(S)!
06725 14:51:25 (0) ** - Root/CIMV2, MSFT_NetInvalidDriverDependency, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06726 14:51:25 (0) ** MOF Registration: ''
06727 14:51:25 (0) ** - Root/CIMV2, Win32_OsBaselineProvider, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06728 14:51:25 (0) ** MOF Registration: ''
06729 14:51:25 (0) ** - Root/CIMV2, Win32_OsBaseline, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06730 14:51:25 (0) ** MOF Registration: ''
06731 14:51:25 (0) ** - Root/CIMV2, Win32_DriverVXD, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06732 14:51:25 (0) ** MOF Registration: ''
06733 14:51:25 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_GenericIKEandAuthIP, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06734 14:51:25 (0) ** MOF Registration: ''
06735 14:51:25 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_GenericIKEandAuthIP, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06736 14:51:25 (0) ** MOF Registration: ''
06737 14:51:25 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecAuthIPv4, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06738 14:51:25 (0) ** MOF Registration: ''
06739 14:51:25 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_IPsecAuthIPv4, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06740 14:51:25 (0) ** MOF Registration: ''
06741 14:51:25 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecAuthIPv6, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06742 14:51:25 (0) ** MOF Registration: ''
06743 14:51:25 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_IPsecAuthIPv6, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06744 14:51:25 (0) ** MOF Registration: ''
06745 14:51:25 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecIKEv4, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06746 14:51:25 (0) ** MOF Registration: ''
06747 14:51:25 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_IPsecIKEv4, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06748 14:51:25 (0) ** MOF Registration: ''
06749 14:51:25 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecIKEv6, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06750 14:51:25 (0) ** MOF Registration: ''
06751 14:51:25 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_IPsecIKEv6, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06752 14:51:25 (0) ** MOF Registration: ''
06753 14:51:25 (0) ** - Root/CIMV2, Win32_PerfFormattedData_TermService_TerminalServices, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06754 14:51:25 (0) ** MOF Registration: ''
06755 14:51:25 (0) ** - Root/CIMV2, Win32_PerfRawData_TermService_TerminalServices, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06756 14:51:25 (0) ** MOF Registration: ''
06757 14:51:25 (0) ** - Root/WMI, ReserveDisjoinThread, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06758 14:51:25 (0) ** MOF Registration: ''
06759 14:51:25 (0) ** - Root/WMI, ReserveLateCount, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06760 14:51:25 (0) ** MOF Registration: ''
06761 14:51:25 (0) ** - Root/WMI, ReserveJoinThread, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06762 14:51:25 (0) ** MOF Registration: ''
06763 14:51:25 (0) ** - Root/WMI, ReserveDelete, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06764 14:51:25 (0) ** MOF Registration: ''
06765 14:51:25 (0) ** - Root/WMI, ReserveBandwidth, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06766 14:51:25 (0) ** MOF Registration: ''
06767 14:51:25 (0) ** - Root/WMI, ReserveCreate, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06768 14:51:25 (0) ** MOF Registration: ''
06769 14:51:25 (0) ** - Root/WMI, SystemConfig_PhyDisk, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06770 14:51:25 (0) ** MOF Registration: ''
06771 14:51:25 (0) ** - Root/WMI, SystemConfig_Video, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06772 14:51:25 (0) ** MOF Registration: ''
06773 14:51:25 (0) ** - Root/WMI, SystemConfig_IDEChannel, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06774 14:51:25 (0) ** MOF Registration: ''
06775 14:51:25 (0) ** - Root/WMI, SystemConfig_NIC, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06776 14:51:25 (0) ** MOF Registration: ''
06777 14:51:25 (0) ** - Root/WMI, SystemConfig_Network, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06778 14:51:25 (0) ** MOF Registration: ''
06779 14:51:25 (0) ** - Root/WMI, SystemConfig_CPU, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06780 14:51:25 (0) ** MOF Registration: ''
06781 14:51:25 (0) ** - Root/WMI, SystemConfig_LogDisk, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06782 14:51:25 (0) ** MOF Registration: ''
06783 14:51:25 (0) ** - Root/WMI, SystemConfig_Power, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
06784 14:51:25 (0) ** MOF Registration: ''
06785 14:51:25 (0) ** => When a WMI performance class is missing (i.e. 'Win32_PerfRawData_TermService_TerminalServices'), it is generally due to
06786 14:51:25 (0) ** a lack of buffer refresh of the WMI class provider exposing the WMI performance counters.
06787 14:51:25 (0) ** You can refresh the WMI class provider buffer with the following command:
06788 14:51:25 (0) **
06789 14:51:25 (0) ** i.e. 'WINMGMT.EXE /SYNCPERF'
06790 14:51:25 (0) **
06791 14:51:25 (0) ** WMI MOF representations: ............................................................................................ OK.
06792 14:51:25 (0) ** WMI QUALIFIER access operations: .................................................................................... OK.
06793 14:51:25 (0) ** WMI ENUMERATION operations: ......................................................................................... OK.
06794 14:51:25 (2) !! WARNING: WMI EXECQUERY operation errors reported: ................................................................... 2 WARNING(S)!
06795 14:51:25 (0) ** - Root/CIMV2, 'Select * From Win32_PointingDevice WHERE Status = "OK"' did not return any instance while AT LEAST 1 instance is expected.
06796 14:51:25 (0) ** - Root/CIMV2, 'Select * From Win32_Keyboard' did not return any instance while AT LEAST 1 instance is expected.
06797 14:51:25 (0) **
06798 14:51:25 (2) !! WARNING: WMI GET VALUE operation errors reported: ................................................................... 5 WARNING(S)!
06799 14:51:25 (0) ** - Root, Instance: __EventConsumerProviderCacheControl=@, Property: ClearAfter='00000000000030.000000:000' (Expected default='00000000000500.000000:000').
06800 14:51:25 (0) ** - Root, Instance: __EventProviderCacheControl=@, Property: ClearAfter='00000000000030.000000:000' (Expected default='00000000000500.000000:000').
06801 14:51:25 (0) ** - Root, Instance: __EventSinkCacheControl=@, Property: ClearAfter='00000000000015.000000:000' (Expected default='00000000000230.000000:000').
06802 14:51:25 (0) ** - Root, Instance: __ObjectProviderCacheControl=@, Property: ClearAfter='00000000000030.000000:000' (Expected default='00000000000500.000000:000').
06803 14:51:25 (0) ** - Root, Instance: __PropertyProviderCacheControl=@, Property: ClearAfter='00000000000030.000000:000' (Expected default='00000000000500.000000:000').
06804 14:51:25 (0) **
06805 14:51:25 (0) ** WMI WRITE operations: ............................................................................................... NOT TESTED.
06806 14:51:25 (0) ** WMI PUT operations: ................................................................................................. NOT TESTED.
06807 14:51:25 (0) ** WMI DELETE operations: .............................................................................................. NOT TESTED.
06808 14:51:25 (0) ** WMI static instances retrieved: ..................................................................................... 2072.
06809 14:51:25 (0) ** WMI dynamic instances retrieved: .................................................................................... 0.
06810 14:51:25 (0) ** WMI instance request cancellations (to limit performance impact): ................................................... 1.
06811 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06812 14:51:25 (0) ** # of Event Log events BEFORE WMIDiag execution since the last 20 day(s):
06813 14:51:25 (0) ** DCOM: ............................................................................................................. 0.
06814 14:51:25 (0) ** WINMGMT: .......................................................................................................... 0.
06815 14:51:25 (0) ** WMIADAPTER: ....................................................................................................... 0.
06816 14:51:25 (0) **
06817 14:51:25 (0) ** # of additional Event Log events AFTER WMIDiag execution:
06818 14:51:25 (0) ** DCOM: ............................................................................................................. 0.
06819 14:51:25 (0) ** WINMGMT: .......................................................................................................... 0.
06820 14:51:25 (0) ** WMIADAPTER: ....................................................................................................... 0.
06821 14:51:25 (0) **
06822 14:51:25 (0) ** 30 error(s) 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found
06823 14:51:25 (0) ** => This error is typically a WMI error. This WMI error is due to:
06824 14:51:25 (0) ** - a missing WMI class definition or object.
06825 14:51:25 (0) ** (See any GET, ENUMERATION, EXECQUERY and GET VALUE operation failures).
06826 14:51:25 (0) ** You can correct the missing class definitions by:
06827 14:51:25 (0) ** - Manually recompiling the MOF file(s) with the 'MOFCOMP <FileName.MOF>' command.
06828 14:51:25 (0) ** Note: You can build a list of classes in relation with their WMI provider and MOF file with WMIDiag.
06829 14:51:25 (0) ** (This list can be built on a similar and working WMI Windows installation)
06830 14:51:25 (0) ** The following command line must be used:
06831 14:51:25 (0) ** i.e. 'WMIDiag CorrelateClassAndProvider'
06832 14:51:25 (0) ** Note: When a WMI performance class is missing, you can manually resynchronize performance counters
06833 14:51:25 (0) ** with WMI by starting the ADAP process.
06834 14:51:25 (0) ** - a WMI repository corruption.
06835 14:51:25 (0) ** In such a case, you must rerun WMIDiag with 'WriteInRepository' parameter
06836 14:51:25 (0) ** to validate the WMI repository operations.
06837 14:51:25 (0) ** Note: ENSURE you are an administrator with FULL access to WMI EVERY namespaces of the computer before
06838 14:51:25 (0) ** executing the WriteInRepository command. To write temporary data from the Root namespace, use:
06839 14:51:25 (0) ** i.e. 'WMIDiag WriteInRepository=Root'
06840 14:51:25 (0) ** - If the WriteInRepository command fails, while being an Administrator with ALL accesses to ALL namespaces
06841 14:51:25 (0) ** the WMI repository must be reconstructed.
06842 14:51:25 (0) ** Note: The WMI repository reconstruction requires to locate all MOF files needed to rebuild the repository,
06843 14:51:25 (0) ** otherwise some applications may fail after the reconstruction.
06844 14:51:25 (0) ** This can be achieved with the following command:
06845 14:51:25 (0) ** i.e. 'WMIDiag ShowMOFErrors'
06846 14:51:25 (0) ** Note: The repository reconstruction must be a LAST RESORT solution and ONLY after executing
06847 14:51:25 (0) ** ALL fixes previously mentioned.
06848 14:51:25 (2) !! WARNING: Static information stored by external applications in the repository will be LOST! (i.e. SMS Inventory)
06849 14:51:25 (0) **
06850 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06851 14:51:25 (0) ** Unexpected, wrong or missing registry key values: ................................................................... 1 KEY(S)!
06852 14:51:25 (0) ** INFO: Unexpected registry key value:
06853 14:51:25 (0) ** - Current: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\Logging (REG_SZ) -> 0
06854 14:51:25 (0) ** - Expected: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\Logging (REG_SZ) -> 1
06855 14:51:25 (0) ** From the command line, the registry configuration can be corrected with the following command:
06856 14:51:25 (0) ** i.e. 'REG.EXE Add "HKLM\SOFTWARE\Microsoft\WBEM\CIMOM" /v "Logging" /t "REG_SZ" /d "1" /f'
06857 14:51:25 (0) **
06858 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06859 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06860 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06861 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06862 14:51:25 (0) **
06863 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06864 14:51:25 (0) ** ------------------------------------------------------ WMI REPORT: END -----------------------------------------------------------
06865 14:51:25 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
06866 14:51:25 (0) **
06867 14:51:25 (0) ** ERROR: WMIDiag detected issues that could prevent WMI to work properly!. Check 'C:\USERS\{Username}\APPDATA\LOCAL\TEMP\WMIDIAG-V2.1_2K8R2.SRV.SP1.64_{ComputerName}_2012.07.10_14.40.25.LOG' for details.
06868 14:51:25 (0) **
06869 14:51:25 (0) ** WMIDiag v2.1 ended on Tuesday, July 10, 2012 at 14:51 (W:103 E:51 S:1).Following might help
A Wmiprvse.exe process crashes in Windows Server 2008 R2 when you use the WMI interface to query the hardware status on a computer that supports the IPMI standard
http://support.microsoft.com/kb/2280777
I do not represent the organisation I work for, all the opinions expressed here are my own.
This posting is provided "AS IS" with no warranties or guarantees and confers no rights.
I saw this in my googling. Listed as the cause on the hotfix page is the following: "This
problem occurs because the Ipmiprv.dll module leads the Wmiprvse.exe process to crash. This behavior depends on certain hardware sensor types when the sensor is enumerated." The
faulting module for that hotfix is ipmiprv.dll, and our faulting module is ntdll.dll. I'm thinking that this hotfix isn't applicable, but I'm open to hearing why I'm incorrect if I am.
Seth Johnson -
SOAP Fault Exception [Actor null]
Hi All,
Im trying to call a webservice from portal This web service is in ECC. When I try to call it, it throws the following error:
#1.5 #00E0ED0BA5EF005C000000C500001E350004532D85C22E36#1217354889571#com.sap.portal.SOAPLogger#sap.com/irj#com.sap.portal.SOAPLogger#TESTUSER#9868##n/a##4b8f60d05d9911dda9db00e0ed0ba5ef#SAPEngine_Application_Thread[impl:3]_4##0#0#Warning#1#/System/Server#Java###Call failed
[EXCEPTION]
{0}#1#SOAP Fault Exception [Actor null] : CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'ItItem'
<Host>undefined</Host>
<Component>APPL</Component>
<ChainedException>
<Exception_Name>CX_SOAP_CORE</Exception_Name>
<Exception_Text>CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'ItItem'</Exception_Text>
</ChainedException>
<ChainedException>
<Exception_Name>CX_SXMLP</Exception_Name>
<Exception_Text>XSLT exception</Exception_Text>
</ChainedException>
<ChainedException>
<Exception_Name>CX_ST_MATCH_ELEMENT</Exception_Name>
<Exception_Text>System expected element 'ItItem': Main Program:/1BCDWB/WSSC9FCD3336732797F332| Program:/1BCDWB/WSSC9FCD3336732797F332| Line: 11| Valid:X</Exception_Text>
</ChainedException>
#1.5 #00E0ED0BA5EF005C000000C700001E350004532D85C23109#1217354889572#System.err#sap.com/irj#System.err#BHARDWS#9868##n/a##4b8f60d05d9911dda9db00e0ed0ba5ef#SAPEngine_Application_Thread[impl:3]_4##0#0#Error##Plain###SOAP Fault Exception [Actor null] : CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'ItItem'
<Host>undefined</Host>
<Component>APPL</Component>
<ChainedException>
<Exception_Name>CX_SOAP_CORE</Exception_Name>
<Exception_Text>CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'ItItem'</Exception_Text>
</ChainedException>
<ChainedException>
<Exception_Name>CX_SXMLP</Exception_Name>
<Exception_Text>XSLT exception</Exception_Text>
</ChainedException>
<ChainedException>
<Exception_Name>CX_ST_MATCH_ELEMENT</Exception_Name>
<Exception_Text>System expected element 'ItItem': Main Program:/1BCDWB/WSSC9FCD3336732797F332| Program:/1BCDWB/WSSC9FCD3336732797F332| Line: 11| Valid:X</Exception_Text>
</ChainedException>
#1.5 #00E0ED0BA5EF005C000000C800001E350004532D85C231DF#1217354889572#System.err#sap.com/irj#System.err#BHARDWS#9868##n/a##4b8f60d05d9911dda9db00e0ed0ba5ef#SAPEngine_Application_Thread[impl:3]_4##0#0#Error##Plain###We are in Exception and got the message778: SOAP Fault Error (n.a) : CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'ItItem'#
Has anyone come across this? Please help by giving directions on how to fix this.
Thanks
SBHi Alex,
Please ignore the above bapi call, it is too complex since it is a custom BAPI that Im trying to call. For now, I am trying to call a very simple BAPI --> BAPI_CUSTOMER_GETDETAIL just to make sure that communication is happening.
Here is the WSDL:
<?xml version="1.0" encoding="utf-8" ?>
- <wsdl:definitions targetNamespace="urn:sap-com:document:sap:rfc:functions" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:http="http://schemas.xmlsoap.org/wsdl/http/" xmlns:mime="http://schemas.xmlsoap.org/wsdl/mime/" xmlns:tns="urn:sap-com:document:sap:rfc:functions">
- <wsdl:documentation>
<sidl:sidl xmlns:sidl="http://www.sap.com/2007/03/sidl" />
</wsdl:documentation>
- <wsdl:types>
- <xsd:schema attributeFormDefault="qualified" targetNamespace="urn:sap-com:document:sap:rfc:functions">
- <xsd:simpleType name="char1">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="1" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char10">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="10" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char130">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="130" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char16">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="16" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char2">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="2" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char20">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="20" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char220">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="220" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char3">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="3" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char30">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="30" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char31">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="31" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char32">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="32" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char35">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="35" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char4">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="4" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char5">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="5" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="char50">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="50" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="cuky5">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="5" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="date">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="10" />
<xsd:pattern value="\d\d\d\d-\d\d-\d\d" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="lang">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="1" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="numeric3">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="3" />
<xsd:pattern value="\d*" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:simpleType name="numeric6">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="6" />
<xsd:pattern value="\d*" />
</xsd:restriction>
</xsd:simpleType>
- <xsd:complexType name="BAPIRET2">
- <xsd:sequence>
<xsd:element name="TYPE" type="tns:char1" />
<xsd:element name="ID" type="tns:char20" />
<xsd:element name="NUMBER" type="tns:numeric3" />
<xsd:element name="MESSAGE" type="tns:char220" />
<xsd:element name="LOG_NO" type="tns:char20" />
<xsd:element name="LOG_MSG_NO" type="tns:numeric6" />
<xsd:element name="MESSAGE_V1" type="tns:char50" />
<xsd:element name="MESSAGE_V2" type="tns:char50" />
<xsd:element name="MESSAGE_V3" type="tns:char50" />
<xsd:element name="MESSAGE_V4" type="tns:char50" />
<xsd:element name="PARAMETER" type="tns:char32" />
<xsd:element name="ROW" type="xsd:int" />
<xsd:element name="FIELD" type="tns:char30" />
<xsd:element name="SYSTEM" type="tns:char10" />
</xsd:sequence>
</xsd:complexType>
- <xsd:complexType name="BAPIKNA101">
- <xsd:sequence>
<xsd:element name="FORM_OF_AD" type="tns:char30" />
<xsd:element name="FIRST_NAME" type="tns:char35" />
<xsd:element name="NAME" type="tns:char35" />
<xsd:element name="NAME_3" type="tns:char35" />
<xsd:element name="NAME_4" type="tns:char35" />
<xsd:element name="DATE_BIRTH" type="tns:date" />
<xsd:element name="STREET" type="tns:char35" />
<xsd:element name="POSTL_CODE" type="tns:char10" />
<xsd:element name="CITY" type="tns:char35" />
<xsd:element name="REGION" type="tns:char3" />
<xsd:element name="COUNTRY" type="tns:char3" />
<xsd:element name="COUNTRNISO" type="tns:char3" />
<xsd:element name="COUNTRAISO" type="tns:char3" />
<xsd:element name="INTERNET" type="tns:char130" />
<xsd:element name="FAX_NUMBER" type="tns:char31" />
<xsd:element name="TELEPHONE" type="tns:char16" />
<xsd:element name="TELEPHONE2" type="tns:char16" />
<xsd:element name="LANGU" type="tns:lang" />
<xsd:element name="LANGU_ISO" type="tns:char2" />
<xsd:element name="CURRENCY" type="tns:cuky5" />
<xsd:element name="CURRENCY_ISO" type="tns:char3" />
<xsd:element name="COUNTRYISO" type="tns:char2" />
<xsd:element name="ONLY_CHANGE_COMADDRESS" type="tns:char1" />
</xsd:sequence>
</xsd:complexType>
- <xsd:complexType name="BAPIRETURN">
- <xsd:sequence>
<xsd:element name="TYPE" type="tns:char1" />
<xsd:element name="CODE" type="tns:char5" />
<xsd:element name="MESSAGE" type="tns:char220" />
<xsd:element name="LOG_NO" type="tns:char20" />
<xsd:element name="LOG_MSG_NO" type="tns:numeric6" />
<xsd:element name="MESSAGE_V1" type="tns:char50" />
<xsd:element name="MESSAGE_V2" type="tns:char50" />
<xsd:element name="MESSAGE_V3" type="tns:char50" />
<xsd:element name="MESSAGE_V4" type="tns:char50" />
</xsd:sequence>
</xsd:complexType>
- <xsd:element name="BAPI_TRANSACTION_COMMIT">
- <xsd:complexType>
- <xsd:sequence>
<xsd:element name="WAIT" type="tns:char1" minOccurs="0" />
</xsd:sequence>
</xsd:complexType>
</xsd:element>
- <xsd:element name="BAPI_TRANSACTION_COMMITResponse">
- <xsd:complexType>
- <xsd:sequence>
<xsd:element name="RETURN" type="tns:BAPIRET2" />
</xsd:sequence>
</xsd:complexType>
</xsd:element>
- <xsd:element name="BAPI_CUSTOMER_GETDETAIL">
- <xsd:complexType>
- <xsd:sequence>
<xsd:element name="CUSTOMERNO" type="tns:char10" />
<xsd:element name="PI_DISTR_CHAN" type="tns:char2" minOccurs="0" />
<xsd:element name="PI_DIVISION" type="tns:char2" minOccurs="0" />
<xsd:element name="PI_PASS_BUFFER" type="tns:char1" minOccurs="0" />
<xsd:element name="PI_SALESORG" type="tns:char4" />
</xsd:sequence>
</xsd:complexType>
</xsd:element>
- <xsd:element name="BAPI_CUSTOMER_GETDETAILResponse">
- <xsd:complexType>
- <xsd:sequence>
<xsd:element name="PE_ADDRESS" type="tns:BAPIKNA101" />
<xsd:element name="RETURN" type="tns:BAPIRETURN" />
</xsd:sequence>
</xsd:complexType>
</xsd:element>
</xsd:schema>
</wsdl:types>
- <wsdl:message name="BAPI_TRANSACTION_COMMIT">
<wsdl:part name="parameters" element="tns:BAPI_TRANSACTION_COMMIT" />
</wsdl:message>
- <wsdl:message name="BAPI_TRANSACTION_COMMITResponse">
<wsdl:part name="parameter" element="tns:BAPI_TRANSACTION_COMMITResponse" />
</wsdl:message>
- <wsdl:message name="BAPI_CUSTOMER_GETDETAIL">
<wsdl:part name="parameters" element="tns:BAPI_CUSTOMER_GETDETAIL" />
</wsdl:message>
- <wsdl:message name="BAPI_CUSTOMER_GETDETAILResponse">
<wsdl:part name="parameter" element="tns:BAPI_CUSTOMER_GETDETAILResponse" />
</wsdl:message>
- <wsdl:portType name="YCUST">
- <wsdl:operation name="BAPI_TRANSACTION_COMMIT">
<wsdl:input message="tns:BAPI_TRANSACTION_COMMIT" />
<wsdl:output message="tns:BAPI_TRANSACTION_COMMITResponse" />
</wsdl:operation>
- <wsdl:operation name="BAPI_CUSTOMER_GETDETAIL">
<wsdl:input message="tns:BAPI_CUSTOMER_GETDETAIL" />
<wsdl:output message="tns:BAPI_CUSTOMER_GETDETAILResponse" />
</wsdl:operation>
</wsdl:portType>
- <wsdl:binding name="YCUST" type="tns:YCUST">
<soap:binding transport="http://schemas.xmlsoap.org/soap/http" style="document" />
- <wsdl:operation name="BAPI_TRANSACTION_COMMIT">
<soap:operation soapAction="" style="document" />
- <wsdl:input>
<soap:body use="literal" />
</wsdl:input>
- <wsdl:output>
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
- <wsdl:operation name="BAPI_CUSTOMER_GETDETAIL">
<soap:operation soapAction="" style="document" />
- <wsdl:input>
<soap:body use="literal" />
</wsdl:input>
- <wsdl:output>
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
</wsdl:binding>
- <wsdl:service name="service">
- <wsdl:port name="YCUST" binding="tns:YCUST">
<soap:address location="http://myportal:8040/sap/bc/srt/rfc/sap/ycust/040/ycust/ycust" />
</wsdl:port>
</wsdl:service>
</wsdl:definitions>
As you will see below in my portal component, Im populating the four fields that it requires:
public class WS_ECC_Service extends PageProcessorComponent {
public DynPage getPage(){
return new WS_ECC_ServiceDynPage();
public static class WS_ECC_ServiceDynPage extends JSPDynPage{
protected IPortalComponentRequest request;
protected IPortalComponentResponse response;
protected IPortalComponentSession session;
protected IPortalComponentContext context;
protected IPortalComponentProfile profile;
protected String userId;
// protected IUser epUser;
protected String sapSystem;
protected String fileName;
private DAO DAO = null;
// private FileUploadUtility FIU = null;
// private ReadExcelData RED = null;
private final static int SUCCESS_STATE = 0;
private final static int INITIAL_STATE = 1;
private final static int ERROR_STATE = 2;
private int state = INITIAL_STATE;
public void doInitialization(){
this.communicate();
// fill your bean with data here...
public void communicate()throws IllegalArgumentException{
try{
IPortalRuntimeResources runtimeResources = PortalRuntime.getRuntimeResources();
IYBAPI_Service myService = (IYBAPI_Service)runtimeResources.getService(IYBAPI_Service.KEY);
System.err.println("b4 passing object to service Anurag-"+IYBAPI_Service.KEY);
com.ybapi.BAPI_CUSTOMER_GETDETAIL param = new com.ybapi.BAPI_CUSTOMER_GETDETAIL();
com.ybapi.BAPI_CUSTOMER_GETDETAILResponse result1 = new com.ybapi.BAPI_CUSTOMER_GETDETAILResponse();
com.ybapi.Char10 custno = new com.ybapi.Char10();
custno.setValue("0000009702");
param.setCUSTOMERNO(custno);
com.ybapi.Char2 distr = new com.ybapi.Char2();
distr.setValue("12");
param.setPI_DISTR_CHAN(distr);
param.setPI_DIVISION(distr);
com.ybapi.Char1 buff = new com.ybapi.Char1();
buff.setValue("w");
param.setPI_PASS_BUFFER(buff);
com.ybapi.Char4 sorg = new com.ybapi.Char4();
sorg.setValue("0001");
param.setPI_SALESORG(sorg);
result1 = myService.BAPI_CUSTOMER_GETDETAIL(param);
System.err.println("message message dear message : - " + result1.getPE_ADDRESS().getNAME());
}catch (IllegalArgumentException ex){
System.err.println("Getting details2 " + ex.getMessage());
}catch (Exception e) {
e.printStackTrace();
System.err.println("We are in Exception and got the message778: " + e.getMessage());
}//end try catch
public void doProcessAfterInput() throws PageException {
public void doProcessBeforeOutput() throws PageException {
this.setJspName("uploadutility.jsp");
and this is what it is throwing the error, exactly the same that I got in my above post which I asked you to ignore.
#1.5 #00E0ED0BA5EF006E0000015A00001E350004533EB66A08B6#1217428720322#com.sap.portal.SOAPLogger#sap.com/irj#com.sap.portal.SOAPLogger#BHARDWS#17255##n/a##2aaa48605e4511ddbbf300e0ed0ba5ef#SAPEngine_Application_Thread[impl:3]_2##0#0#Warning#1#/System/Server#Java###Call failed
[EXCEPTION]
{0}#1#SOAP Fault Exception [Actor null] : CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'CUSTOMERNO'
<Host>undefined</Host>
<Component>APPL</Component>
<ChainedException>
<Exception_Name>CX_SOAP_CORE</Exception_Name>
<Exception_Text>CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'CUSTOMERNO'</Exception_Text>
</ChainedException>
<ChainedException>
<Exception_Name>CX_SXMLP</Exception_Name>
<Exception_Text>XSLT exception</Exception_Text>
</ChainedException>
<ChainedException>
<Exception_Name>CX_ST_MATCH_ELEMENT</Exception_Name>
<Exception_Text>System expected element 'CUSTOMERNO': Main Program:/1BCDWB/WSSB675FB6DBC9770445BC| Program:/1BCDWB/WSSB675FB6DBC9770445BC| Line: 19| Valid:X</Exception_Text>
</ChainedException>
#1.5 #00E0ED0BA5EF006E0000015C00001E350004533EB66A09BD#1217428720322#System.err#sap.com/irj#System.err#BHARDWS#17255##n/a##2aaa48605e4511ddbbf300e0ed0ba5ef#SAPEngine_Application_Thread[impl:3]_2##0#0#Error##Plain###$$$$$$$$$$$$$exex-SOAP Fault Error (n.a) : CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'CUSTOMERNO'#
#1.5 #00E0ED0BA5EF006E0000015D00001E350004533EB66A0B44#1217428720323#System.err#sap.com/irj#System.err#BHARDWS#17255##n/a##2aaa48605e4511ddbbf300e0ed0ba5ef#SAPEngine_Application_Thread[impl:3]_2##0#0#Error##Plain###SOAP Fault Exception [Actor null] : CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'CUSTOMERNO'
<Host>undefined</Host>
<Component>APPL</Component>
<ChainedException>
<Exception_Name>CX_SOAP_CORE</Exception_Name>
<Exception_Text>CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'CUSTOMERNO'</Exception_Text>
</ChainedException>
<ChainedException>
<Exception_Name>CX_SXMLP</Exception_Name>
<Exception_Text>XSLT exception</Exception_Text>
</ChainedException>
<ChainedException>
<Exception_Name>CX_ST_MATCH_ELEMENT</Exception_Name>
<Exception_Text>System expected element 'CUSTOMERNO': Main Program:/1BCDWB/WSSB675FB6DBC9770445BC| Program:/1BCDWB/WSSB675FB6DBC9770445BC| Line: 19| Valid:X</Exception_Text>
</ChainedException>
#1.5 #00E0ED0BA5EF006E0000015E00001E350004533EB66A0B93#1217428720323#System.err#sap.com/irj#System.err#TESTUSER#17255##n/a##2aaa48605e4511ddbbf300e0ed0ba5ef#SAPEngine_Application_Thread[impl:3]_2##0#0#Error##Plain###We are in Exception and got the message778: SOAP Fault Error (n.a) : CX_ST_MATCH_ELEMENT:XSLT exception.System expected element 'CUSTOMERNO'# -
Acrobat XI Pro crashing, faulting module: TOUCHUP.API
Acrobat XI Pro 11.0.4.63 (running on W7 Pro + SP1, 64-bit) has suddenly begun to crash when moving text fields in forms. I am now unable to add or edit any text in text fields of any PDF form. No updates, installations or system changes were made prior to, or at the onset of, this issue
I have attempted: Disable antivirus; use safe mode; repair install; remove faulting plugin from reference path and repair install; uninstall + CClean registry + full reinstall; and full reinstall without any updates. Acrobat software is unusable in its current state. I would appreciate some help!
Other Adobe products currently installed:
AIR 3.5.0.1060
Download Assistant 1.2.5
Flash Player 11 ActiveX 11.9.900.117
Flash Player 11 Plugin 11.9.900.117
Reader XI 11.0.05
Error from event logs:
Log Name: Application
Source: Application Error
Date: 11/15/2013 11:44:48
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: Acrobat.exe, version: 11.0.4.63, time stamp: 0x52288928
Faulting module name: TouchUp.api, version: 11.0.4.63, time stamp: 0x5228881c
Exception code: 0xc0000005
Fault offset: 0x00018640
Faulting process id: 0x16e0
Faulting application start time: 0x01cee221f2859d70
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\TouchUp.api
Report Id: 3d30639b-4e15-11e3-966b-1803732675a0I have the same problem with KERNELBASE.dll but the procedure is the same, I change into something thanks
Nome dell'applicazione che ha generato l'errore: Acrobat.exe, versione: 11.0.4.63, timestamp: 0x52288928
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 6.1.7601.18409, timestamp: 0x53159a86
Codice eccezione: 0xc06d007e
Offset errore 0x0000c42d
ID processo che ha generato l'errore: 0x18ec
Ora di avvio dell'applicazione che ha generato l'errore: 0x01cf833d351b70ed
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Percorso del modulo che ha generato l'errore: C:\Windows\syswow64\
Nome dell'applicazione che ha generato l'errore: Acrobat.exe, versione: 11.0.4.63, timestamp: 0x52288928
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 6.1.7601.18409, timestamp: 0x53159a86
Codice eccezione: 0xc06d007e
Offset errore 0x0000c42d
ID processo che ha generato l'errore: 0x18ec
Ora di avvio dell'applicazione che ha generato l'errore: 0x01cf833d351b70ed
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Percorso del modulo che ha generato l'errore: C:\Windows\syswow64\KERNELBASE.dll
ID segnalazione: 730f9cd2-ef30-11e3-a912-00269e8fad5f
ID segnalazione: 730f9cd2-ef30-11e3-a912-00269e8fad5f -
Incorrect fault status - why is it not possible to...
We have had a fault on our phone line since last week - VOL051-115******, initially it was a very noisy line which was also killing the meagre broadband speed we normally make do with. When the fault was reported a line test was run which was passed - I assume it just checks connectivity rather than line quality, and the fault was blamed on our internal cabling (which we don't have any of, it's all wireless from the master socket) plus the fault is still apparent when connecting directly to the test socket.
The line has now degraded so much that we do not even get a dial tone (none for the last 3 days) but the fault still blames our nonexistent internal wiring. How can I get this fault status corrected?, if it stays like this nothing is going to be done to fix the real fault. I can’t raise a new fault online because it says there is a fault already on the line which means the line test doesn't even get done so it looks like my only option is to sit in a phone queue for at least ¼ of a hour being charged by the minute because I am forced to use a mobile.Hi
I suggest that you get back to the Faults dept on 0800 800 151 and inform them that you now have no dial tone in the test socket, they should be able to change the fault location on their system which should progress to Openreach to attend.
Can I also suggest you remove the VOL number from your original post.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button. -
Issue in propagating the fault in BPEL
Hi,
I have an issue in propagating the fault in BPEL.
This is the scenario,
a) I have a BPEL process which inserts data to a table, where a column is a primary key.
b) I invoke this BPEL as a partner link in another BPEL process.
c) I have provided catch for primary key violation in the invoking BPEL process.
Here, it throws below remote fault:
When invoking locally the endpoint 'http://localhost:7777/orabpel/default/InsertExceptionGen/1.0', ; nested exception is:
com.oracle.bpel.client.delivery.ReceiveTimeOutException: Waiting for response has timed out. The conversation id is bpel://localhost/default/HandlingESBFaultInsert1~1.0/20502-BpInv0-BpSeq1.6-2. Please check the process instance for detail.
But In the case of ESB, I could able to handle the primary key violation fault.
ie)
a) An esb process inserts data into a table, where a column is a primary key.
b) A BPEL process invoke this esb as a partner link.
c) In the invoking BPEL process, provided catch for primary key violation.
Pls. someone throw some light on this.
Thanks
Jude.BPEL process should get a bindingFault for any application related errors.
since it received remote fault, may be some problem with connectivity.check the timeout values in the bpel configuration. -
When trying to update my i phone IOS 5.0 (connected by WLAN and USB to my computer) there is always "fault 1630" saying I`ve got no connection to the internet / network, which seems to be wrong to me (phone is online). What can I do?
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
Have just installed ios8 on our iPad. Can no longer send emails via Hotmail. BT email says that if can't work on this device.
When will these faults be fixed?does it error out or does it just not go through?
have you tried to delete and then re-add your hotmail address? Using the outlook preset -
Is my iMac or external audio interface at fault?
My hardware is as follows:
2010 21.5" iMac i3 3.06ghz, all standard.
Yamaha n8 Digital Mixing Studio
800-400 FireWire cable (of which I have tried two, now using a more expensive Belkin cable)
Since new which is nearly a month ago I've noticed stuttering in sound when using the Yamaha digital mixer on whichever program I am using. This would last for a while, perhaps half hour, and then disappear.
I after a while I noticed I could circumvent this problem by changing the Format in the Audio Midi Setup to something other than 44100 Hz, I would usually choose 96000 Hz.
However having an application open such as Garageband would revert this setting back to 44100Hz and I would have all sorts of problems, both terrible recording quality and playback whether from Garageband or any other source. (for instance iTunes)
Then I have installed Cubase and tested the audio quality recording at all the different Format values in Audio Midi Setup, 44100 Hz remains unusable, sounding like a very strong bitcrusher effect has been applied to recordings. And while the other frequencies are better, they still sound quite bad with many digital artifacts, crackles and slight bitcrusher type effect sounds.
I should note that this is a change of Mac's. Before I was using a Mac Pro, late 2006 2x 2.66Ghz model and never experienced any of these problems. The only difference is the cable, being an older Mac it had the older 400 type of FireWire port.
I have spoken to both AppleCare and Yamaha technical support. AppleCare suggested ringing Yamaha and implied that I would want to record at the higher sample rate than 44100Hz anyway, and I'd be better with Logic! Needless to say this isn't a solution that is acceptable, I think the support engineer struggled to understand this problem. However when I spoke to Yamaha the engineer there felt quite strongly the Mac was at fault with a faulty clock and offered to test the Yamaha unit with one of their Mac's. As I said though I have recently changed Mac's and only since doing so has this problem occured.
I'm not exactly sure what the next steps would be. I have tried to find ways that I can test the internal clock on the mac, but am at a loss as to how other than simply troubleshooting with recording experiments, using my ears. And it is worth noting perhaps that recording and playback using the iMac's internal mic and speakers works perfectly! I tried that in Garageband.
Is there any advice anyone could give before I pursue AppleCare for the fix?
Kind Regards
ChrisHi-
My first thought is that it's possible the way I use my desktop makes it more likely to develop instabilities
Based on your description, I would agree....
I don't do anything as far as 'taking care' of the system
You don't even let the system run automated maintenance scripts? For this to occur, they must be rescheduled, or the system left on overnight.
As you mentioned, the continual creation and deletion of large files creates a good environment for system error creation. I would suggest, in the least, booting to the OS X disc, and running Disk Utility at least once a month. Better yet, would be to buy DiskWarrior, and run it at least once a month, more often might be better. DW finds/repairs more than DU, and keeps your harddrive directory in top shape, helping to keep the system performing as it should.
There are also maintenance scripts that need to be run, either automatically, or manually. It is easy to run these scripts manually, and requires no third party software.
Open Terminal, and type *sudo periodic daily weekly monthly* and press Return. Enter your password, and press Return. When the command line prompt returns, the scripts are finished, and maintenance is done. If this has never been done, or the machine has never been left on overnight, it may take more than a few minutes.
Failure to run maintenance scripts, will result in a backlog of invisible files, and can greatly affect performance. The longer without maintenance, the greater the backlog.
There are other items that one may wish to include in their maintenance program. I find this article to be informative.
So, why does this keep happening? What should I do to make it stop?
Maintain your OS, and be kind to the Tiger! In In turn, it will be kind to you. -
Limitation on number of roles in oracle menu or segmentation fault in menu
Hi All,
Is there any limitation on the number of roles we can have in oracle menu? We are having around 300 roles created in our menu and after that if we try to add new role we are not able to compile the menu file. In the windows the form builder closes abruptly and in Linux it gives us segmentation fault error. Did anyone face the problem? Also if there is any solution then please provide the same.
Please let me know.
Thanks in advance!
AshishI just wonder how many forms do you have that you needed to create 300 roles. We normally create a role for one set of users. It means you've 300 different set of users for your application !!.
-
Case #0182844369 : faults with version 5.5 but who do I talk to?
Hiya
I have had extensive help from your support - but they still have not found the reason for the problem.
See the case notes at the bottom of the page
But I have inadvertantly found the reason the line breaks are being altered by Dreamweaver. See this resoponse from support working on Kaleidoscope:
Hi Colin,
Sorry for the confusion. When I said "editor", I meant the program that you're using to edit the files (BBEdit, TextEdit, etc.).
I've played around with the sample files and it looks like there's actually two problems. The first is the extra line breaks, as I mentioned before. I took a screenshot in TextEdit, so you could see a side-by-side (see screenshot-linebreak.png). As you can see, cw-product.php on the left has an extra blank line between every line, where cw-product-copy.php does not.
Switching over to TextWrangler, I removed the extra lines (do a grep Find/Replace All for ^\r) then saved the file. When I compared them in Kaleidoscope I got the same result as in your screenshot showing the entire file as different.
So I checked the files again in TextWrangler and found that it did a funny thing; it saved the document with "Windows (CRLF)" linefeeds, not "Classic Mac (CR)". Although these are hidden characters, Kaleidoscope sees them as different, so it ends up highlighting the entire file as one large diff set. I suspect whatever file editor you are using may have done the same thing.
I re-saved the file, making sure to set the linefeed property to Classic Mac (CR) and ran a new comparison. This time Kaleidoscope showed the single line change. (My modified files are attached.)
If you don't already have TextWrangler, I'd recommend grabbing a copy (it's free) to help with troubleshooting. I'm not sure that I would have been able to identify the linefeed type without it.
I hope that clears up the mystery for you. Let me know if there's anything else I can help you with.
Regards
Jack
Team Kaleidoscope
kaleidoscopeapp.com
@kaleidoscopeapp
Case #0182844369
Updated
Friday, February 3, 2012 5:16:20 AM PST
Opened
Thursday, December 8, 2011 8:54:04 AM PST
Status
Closed
Product
Adobe Design Premium CS5.5
Support contract
Adobe Support Program
Subject
FTP Connectivity Issue
NOTES & RESPONSES
Notes from Customer
Thursday, February 2, 2012 12:55:31 AM PST
This morning I have now found that 5.5 is back to it's original problem.
When I uploaded an edited PHP file using 5.5 NOTHING appears in the browser at all.
When I upload EXACTLY the same file in 5.0 the file displays perfectly in the browser.
The FTP problem is STILL there. I can't use 5.5.
Sorry. Problem not solved : (
Notes from Customer
Thursday, February 2, 2012 12:53:13 AM PST
I have found that when we rebuilt the SITE for Maison, I had accidentally put the ROOT DIRECTORY AS / instead of /web/ so in fact we
were not putting them to the website at all.
So the reason the file worked is because it was using the one previously uploaded from version 5 and NOT 5.5.
I have been trying to upload another file and found that the revisions weren't appearing in the browser.
I looked at the server using Fetch (see screen shot below). Which displayed the problem.
So I am afraid the problem is NOT SOLVED.
Please keep the case open. Sorry!
Notes from Customer
Thursday, January 19, 2012 1:42:46 PM PST
Hi again,
I have now installed ONLY a brand new download of DW 5.5 on my brand new MacBookAir.
As before I have tried uploading the file from Dreamweaver...
http://www.maisonhomeinteriors.com/ stores5-5.php
When the file is uploaded with Dreamweaver the button does NOTHING.
But when the IDENTICAL FILE is uploaded with FETCH the button works to display a hidden DIV.
So sadly the problem is NOT resolved still.
Notes from Customer
Wednesday, January 18, 2012 8:29:26 AM PST
Hiya,
I have been trying to connect to this website ALL DAY. Each time getting error messages or pages not found.
I have tried to phone you. The first time I was cut off, the second time kept me hanging on so long I gave up.
Can you give me a direct phone or email address please?
Anyway, Attached is the error I received when I first used DW 5.5 after installing on my new MacPro. I have now also bought a new ma
c book air, I had exactly the same error shown there.
To fix the problem on the MacPro I looked up the older version 5 and copied the file to version 5.5. Perhaps this is what has caused
the problem?
Notes from Customer
Monday, January 9, 2012 6:27:50 AM PST
Hi Ritesh,
I am not sure where you have left the voicemail but as before I have no missed calls. Are you sure you are calling the correct numbe
r? +44 7720 297795.
As I said in my previous reply the list of suggestions didn't make any difference. Dreamweaver 5.5 is STILL unreliable.
The problem seems to be in the FTP as I have uploaded the file through FETCH and it did NOT have any problems. I find it hard to ima
gine other people have not had the same problem!
I hope you can find a solution soon as it would appear I have wasted about £300 for nothing as I am still using the old version!
Notes to Customer
Monday, January 9, 2012 5:31:15 AM PST
Hi Colin ,
My name is Ritesh & calling from Adobe Technical Support. This
call is in regards to your to case number 182844369. We tried contacting
to you however not able reach you somehow so left a voice mail. However,
if the issue still persists, please feel free to call us back at 1-
800-833-6687 or 02073650735. We are open from Monday to Friday at 9 AM
to 5 PMT BST as you can reopen the case within 14 days for further
assistance.
Thank you for doing business with Adobe and have a nice day
Regards,
Ritesh
Adobe Support
Notes from Customer
Sunday, January 1, 2012 5:05:10 AM PST
Hiya,
Well I have tried everything you suggest and I am afraid it has made no difference.
Whichever file gets uploaded using version 5.5 does not work.
Interestingly I have uploaded the SAME two files using FETCH instead and both of them WORK.
So as you say the problem is something to do with FTP not working properly in 5.5...
To answer your specific questions... My ANSWERS IN CAPS AFTER YOUR QUERIES...
3) Since when you have this issue? has it ever worked right after the first installation.
EVER SINCE I INSTALLED 5.5 VERSION 5 WORKS FINE STILL
4) Is the issue happens in live View in Dreamweaver?
IN VERSION 5 CLICKING LIVE VIEW DOES NOTHING.
IN VERSION 5.5 CLICKING IT OFFERS TO UPLOAD THE FILES, BUT CLICKING THE BUTTON DOESN'T WORK
5) Please create a local web server using any of the third party server tools and test the issue on local machine.
I HAVE NEVER MANAGED TO DO THIS SO NOT TRYING AGAIN, IT NEVER SEEMS TO WORK FOR SOME REASON
6) Please make sure that all the dependent files are accessible and present while he uploads the “stores.php” files. IT seems that t
his issue is somewhere related to the JavaScript files incorrect path.
NOT SURE I AGREE. I THINK THERE IS A FAULT IN THE FTP UPLOAD WITH VERSION 5.5
I hope this all helps!
Thanks for your support!
Happy new year!
x
Notes to Customer
Thursday, December 29, 2011 4:48:03 AM PST
Hi Colin ,
My name is Ritesh & I am calling from Adobe Technical Support.
This call is in regards to your to case number 182844369. We tried
contacting to you however not able reach you somehow so left a voice
mail.
1) We were unable to reproduce the issue on test machine here at our
end. We have tried it with both WIN (stores5_5_win.php) and MA
C(stores5_5_mac.php) to upload the files using CS5.5 and have no issues viewing the page in any of the browsers.
Please follow these steps to resolve the issue:-
1) Please reset the preferences by deleting the files and folders listed
below.
• /Users/**username**/Library/Preferences/Adobe Dreamweaver CS5.5 Prefs
/Users/**username**/Library/Preferences/com.adobe.Dreamweaver.11.5.plist
• /Users/**username**/Library/Application Support/Adobe/Dreamweaver
CS5.5
• /Users/**username**/Library/Application Support/Caches/
com.adobe.Dreamweaver.11.5
• Macintosh /Library/Preferences/ Application Support/Adobe/Dreamweaver
CS5.5 Prefs (if any)
• Macintosh /Library/Preferences/com.adobe.Dreamweaver.11.5.plist
3) Since when you have this issue? has it ever worked right after the
first installation.
4) Is the issue happens in live View in Dreamweaver?
5) Please create a local web server using any of the third party server
tools and test the issue on local machine.
6) Please make sure that all the dependent files are accessible and
present while he uploads the “stores.php” files. IT seems that this
issue is somewhere related to the JavaScript files incorrect path.
However, if the issue still persists, please feel free to call us back
at 1- 800-833-6687 or 02073650735. We are open from Monday to Friday at
9 AM to 5 PMT BST as you can reopen the case within 14 days for further
assistance.
Thank you for doing business with Adobe and have a nice day
Regards,
Ritesh
Adobe Support
Notes from Customer
Tuesday, December 27, 2011 1:36:41 PM PST
Hi Nimish,
Thank you for your reply, but I really don't know wht I am meant to do with the response!
You say:
Please call us at 800 833 6687 ( Monday to Friday, from 0500 hrs till
1900 hrs PST.)
What is the code for where you are? If I dial this number all I get is number unobtainable.
PLEASE CALL ME +44 7720 297795
This number should work world wide unlike yours, I am afraid.
PLEASE REALISE THERE ARE PEOPLE IN THE WORLD OUTSIDE USA !!!!!
You keep saying you have phoned me and got through to my voicemail - but why have you not left me a message?
Frankly I don't think you have successfully contacted me at all !
Why can't you just email me with instructions about what I am mean to do?
Have you found a solution yet?
I am SERIOUSLY fed up with this.
Please endeavour to contact me properly!
Kind regards
Colin
Notes from Customer
Thursday, December 22, 2011 1:10:48 AM PST
Hiya,
I have heard nothing from you! what is happening?
Why have I been left with a BRAND NEW PRODUCT that does not work.
Where is the support?
You say you have phoned but I have NO missed calls. I think you are phoning the wrong number. If you got through to voicemail why no
t leave a message?
PLEASE HELP !!!!!
I Bought the upgrade in good faith expecting it to work, but I can't use it at all. This is hopeless!
I have done everything you suggested but it STILL uploads creating a non-working file!
If there is nothing you can do I would like my money back please.
Notes to Customer
Thursday, December 15, 2011 3:38:36 PM PST
Hello Colin,
Thank you for contacting Adobe Technical Support. We are responding in
reference to your case 182844369 regarding Dreamweaver We tried
contacting you however reached voice mail. Therefore I would like to
inform you that asper your feedback we are again escalating the case to
the higher level.
Please call us at 800 833 6687 ( Monday to Friday, from 0500 hrs till
1900 hrs PST.)
You can also visit www.adobe.com/go/supportportal for any assistance
regarding Adobe products. You may also visit www.forums.adobe.com as
it’s a useful resource for self-help.
Nimish
Adobe
Notes to Customer
Thursday, December 15, 2011 10:50:35 AM PST
Hello Colin,
Thank you for contacting Adobe Technical Support. We are responding in
reference to your case 182844369 regarding Launch issue with Flash Pro
We tried contacting you however reached voice mail. Therefore I would
like to inform you that asper your feedback we are again escalating the
case to the higher level.
Please call us at 800 833 6687 ( Monday to Friday, from 0500 hrs till
1900 hrs PST.)
You can also visit www.adobe.com/go/supportportal for any assistance
regarding Adobe products. You may also visit www.forums.adobe.com as
it’s a useful resource for self-help.
Nimish
Adobe
Notes from Customer
Thursday, December 15, 2011 2:49:14 AM PST
Hiya
Well I have tried all you suggest and the problem is still the same. The OLD version 5 uploads the file perfectly and clicking the b
utton reveals the div:
http://www.maisonhomeinteriors.com/stores.ph p
When I then upload the IDENTICAL file using 5.5 clicking the button does nothing.
To make it easier for you to see the effect I have duplicated the stores.php file so that there is one called stores5.php and one ca
lled stores55.php.
Each one is IDENTICAL no changes have been made. The one entitled stores5.php has been uploaded by version 5 and the one called stor
es55 has been uploaded by version 5.5
I hope you can see the problem!
I have found other problems with other sites too. I simply can't trust version 5.5 !!!!
I hope you can help further!
Out of interest I have sent via FTP two zip files of the prefs screen shots from both versions.
Notes to Customer
Wednesday, December 14, 2011 11:55:11 AM PST
Hello Colin,
Thanks for contacting adobe..!!!
we tried contacting you many times but reached voicemail.
Colin, we want you to follow instructions given below :
>> On your project please try to link <stores.php> page in place
of <stores.html>
>> Try to reset the preferences for both versions of Dreamweaver.
{follow:- http://kb2.adobe.com/cps/839/cpsid_83912.html }
>> Then try to compare preferences of both version on a New Document.(
create a new document, go to : Edit> preferences)
>> If there is any difference please let us know.
If this will not help you resolving your issue, you can call us back.
Nimish
Adobe
Notes from Customer
Tuesday, December 13, 2011 2:35:41 PM PST
I don't understand!!!
Your message says...
"Open - Pending Your Response"
Response to WHAT? you haven't asked me anything. Are you asking me to do something? please be specific as to what you want me to do!
Regards
Notes from Customer
Monday, December 12, 2011 11:49:40 PM PST
Er.. but you haven't said anything!
What are you asking for?
What am I meant to do?Hi Fastdak25,
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases". There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
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