Eerror message when trying to bye/rent film in iTunes store..
Hi!
I got this error message when trying ti rent or bye a film in iTunes store just now, whats the problem, cant find out what the error code (-50) means!?
Ok, this ruined movie night but **** happens... I think its a little strange that they dont inform users, I have not seen any messages anywhere about this yet.
Similar Messages
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Error message when trying to make a purchase in iTunes store
I can connect to iTunes store fine, browse around etc but as soon as I try to do something eg make a purchase, download an app, log in etc I get an error message saying ;
"We could not complete your iTunes store request. An unknown error occurred (-9808).
There was an error in the iTunes store. Please try again later"
Been like this for days now, no change to PC setup so no idea what to do....
Any advice?I too am having this problem and have had, for about a week now.
I've found that by logging off itunes (if I can), closing it down, and then restarting it, sometimes allows it to work for one transaction (say downloading an updated app). After that it's back to the same error.
Really annoying. -
When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'. I can access my account on a different PC but not my own. Can you advise me as to what I should do please?
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen -
I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon a lockdisk or you do not have write permission on this file. How do I resolve this problem?
Repair iTunes Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
Repeat with the media folder if it isn't stored inside the main iTunes folder.
If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
tt2 -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help? Please??
You can try going to iTunes with your device connected, select your device, then click view, show duplicate items
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i get an error message when trying to download apps from the app store. "Safari can not oprn the page because the address is invalid"
You can't use Safari to download iPad apps. Only use iTunes/App Store.
Cheers, Tom -
When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am continually an error message when trying to up-date iPhoto and iTunes. Does anyone have any suggestions, please?
Hello Linc. These are the logs to the last attempts at up-dating iTunes.
Sep 8 18:10:59 iMac.local Software Update[1722]: SoftwareUpdate: Scan for client pid 1722 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:11:02 iMac.local Software Update[1722]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:11:04 --- last message repeated 1 time ---
Sep 8 18:11:04 iMac.local Software Update[1722]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7fd9a8cfae70 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:11:04 iMac.local Software Update[1722]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:11:17 iMac.local Software Update[1722]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:11:17 iMac.local Software Update[1722]: SoftwareUpdate: Scan for client pid 1722 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:11:19 iMac.local Software Update[1722]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:11:22 --- last message repeated 1 time ---
Sep 8 18:11:22 iMac.local Software Update[1722]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7fd9a98c2090 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:11:22 iMac.local Software Update[1722]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:11:39 iMac.local installd[1728]: installd: Exiting.
Sep 8 18:14:15 iMac.local Software Update[1751]: SUAppStoreUpdateController: found in cache: <none>
Sep 8 18:14:16 iMac.local installd[1757]: installd: Starting
Sep 8 18:14:16 iMac.local installd[1757]: installd: uid=0, euid=0
Sep 8 18:14:16 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:16 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:19 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:21 --- last message repeated 1 time ---
Sep 8 18:14:21 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f9391840bf0 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:22 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:14:22 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:22 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:25 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:27 --- last message repeated 1 time ---
Sep 8 18:14:27 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f93904b5c00 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:27 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:14:36 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:36 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:38 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:41 --- last message repeated 1 time ---
Sep 8 18:14:41 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f93904b7340 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:41 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Many thanks.
Cropper100. -
When I click on "rent" in the iTunes Store nothing happens.
When I click on "rent" in the iTunes Store nothing happens.
I am signed in with a current credit card number.
Any ideas what I should do?
Thanks!I ultimately decided to 'gift' the movie I wanted to watch to myself. This is not a great solution as you then have to purchase the video; no option to rent.
Still looking for solutions if anyone has ideas. -
When trying to restore or even contact itunes store my computer states the ipod softdate server could not be contacted. When I checked the setting everything look correct. I have just changed from using xp on my computer and now using windows 7 so I am a bit lost with the different layout
maybe:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
When trying to make a purchase from itunes store, I keep getting an error code, 42408. I'm connected to the internet so I'm not sure why. Anyone else? What does this code mean?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue. -
Error Messages when trying to install, uninstall or run iTunes 9
I get the following error message when trying to Install iTunes:
The path C:\DOCUME~1\Frank\LOCALS~1\Temp\IXP206.TMP\iTunes.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' in a folder from which you can install the product iTunes.
I search my entire computer for the file but it's not there.
Then, when I try to uninstall the iTunes and start the install from scratch I get another error:
"The feature you are trying to use is on a network resource that is unavailable"
Catch-22, I can't install or uninstall and when I try to run iTunes I get:
"The action is only valid for products that are installed"
Very frustrating but I'm stumped and I don't know how to proceed. Any help would be very much appreciated.wooooooooo!!! got it working again!! having spent the last 6 hours..no joke six f*cking hours trying to sort it ive finally got iTunes back!!
ok here is what you need to do:
go to the link below and download the Microsoft Windows Installer CleanUp Facility.
http://www.locksleynet.com/2009/06/09/missing-itunesmsi-problem-resolved/
once you have downloaded it, install it and run it from the start menu. once its up and running remove everything to do with iTunes (so iTunes itself, quicktime, bonjour......the lot). Dont worry about removing iTunes completely, all the music is still there when it works again trust me!!
ok once you have removed everything restart your computer, im not sure if this is a must but i did it.
next download quicktime from the apple website (go to the 'downloads' tab near the top. download and install quicktime and restart your computer so the new settings are put in to place ( i think it asks you to restart anyway).
go back to the apple website, 'downloads' tab and download iTunes itself. install that bad boy and you will be up and running with all your library intact!
Hope it works for you mate! -
"Entitlements are not valid" error message when trying to sync ipa file from iTunes to iPad
Is anyone else getting this error message, "Entitlements are not valid", when trying to sync .ipa file from iTunes to iPad?
The issue I'm having is getting the ipa file that was built by the 'Adobe Flash Packager for Iphone' installed into my iPad.
So, I have a swf file that works and was able to publish it into the Android Market. I then compiled and build the same flash project with the Packager for Iphone into an .ipa file. But when I try and install this .ipa file into my iPad to do my testings, i'm getting the error message.
I would like to test my ipa file in my iPad device before submitting it to the Apple Store.
Any help would be appreciated. thank you.Developing for iphone can be amazingly complicated and frustrating. (even before you start coding). The process of having to create a Certificate, to approving the Certificate, to Assigning the deviceIDs to the certificate, to creating the AppIDs, to creating the provisioning profiles and then creating the .p12 file... is just too tedious.
I solved the problem of the "Entitlements are not valid". The AppID i had set in the iPhone Developer Portal did not match that of the AppID i had set in the Adobe Flash CS5 -> Publish Settings. (ie. com.yourdomainname.yourappname). After I re-entered my AppID and compile, i was able to sync the .ipa file into my ipad.
I wish the error message had been a little more descriptive. Could have saved me a whole day.
I hope this helps others. But my guess is, if you don't set the 40 character device ID correctly, or the email in the signingcertificate correctly, you'll get this same generic error message. -
When I attempt to log into the iTunes store, I get an error message stating that my internet connection has timed out. I am able to access the internet otherwise. I am running on my home WiFi network from AT&T. I've removed iTunes and reinstalled it several times with the same outcome. Is there anything that I may be over looking, such as internet speed, etc? I've also check my firewall and pop up blocker and the program is allowed.
i've been having trouble for the last couple weeks, and after spending HOURS trying every solution i could find, i still can't get the store to load, or for itunes to stop hanging my computer. however, through the process of elimination, i did figure out that i had a router that died. got that going now, just wish i could get the itunes store to work.
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