Efax "create new account" grayed out, unable to click

photosmart 6520, unable to open efax create account tab.
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Hi greysilver02,
Welcome to the HP Support Forums. I see that the eFax “Create a New Account” button is grayed out for your Photosmart 6520 printer.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
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