Efax unable to sending complete document

No matter what I do efaX always fails to send the a document , it timeouts with a message " Unable to complete the fax"
Note  your setup instructions do onot match my printers app.  ( HP 7510)
Secondly my efax app is showing "active" and has provided me with a number.  However if I do into settings and try to "relogin" with the number and PIN , If always fails to log me in , yet I can log in fine  on www.efax.com
The printer is on the network and can receive eprints etc.
SHeesh what a service..
Dave 

Let me fill in for the folks here the amazing run-around .  Buy a All-in -one at your peril folks
Seemingly to get efax running I have to set a specific DNS of 8.8.8.8. and a secondary of 8.8.4.4  ( as a computer engineer , of course Id have to say the smell of male cow manure is very high here).
 Seemingly this has to be done via the embedded web server.
using the supoort "chat" service I was told that they couldnt tell me how to do a "semi-full "reset , they can only do that over the phone. ( funny I subsequently found that on a Dutch HP website)now read on
Unfortunately and yes i screwed up.  Ive lost the password of the the EWS that I set up when I got the printer
So after many hours and days ( im at this over 2 weeks) and Ive spent over 50 euros on premium suppoort numbers, including the US support number which is toll free ( from Ireland even) refusing to answer me and transferring me to the UK support number ( which is an international premium rate number), I then get charged 10-15 euros just to get to the point where they have verified my contact details 
This is all for a printer within  warranty.
I complained about the cost and they did ring me back ( only after I rang angain three times) , that took 4 days alone.
So we agreed a semi-full reset was needed to reset the EWS password
SO here it is folks The thing HP will not tell you in print
press the "top left" ( home button) , followed by Bottom Left, then bottom right and then bottom left ) even if the icons arnt lit up.
You get into a manufacturing menu, and then into the Service menu , Have FUN,  of course you can brick your printer if you dont know what you are doing, buy Hey its "YOUR" printers not HPs anymore.
BTW, the funny thing-   Doing this famous "semi-reset" DIDNT reset the EWS password
what a hoot, HP completely stumped by their own product. 
PS: Solution, find the 7510 all-in-one product engineers, especially the software people AND FIRE THEM.

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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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