EHP 7 upgrade - Got stuck at Pre-processing - urgent help required

hi Everyone,
I am upgrading my current ECC 6 EHP 6 system to EHP7. I got stuck in the Pre-processing phase "imports included Add-on and Support Packages into the shadow tables and the new tables". there is no error but it is runnign for more than 15 hours now. i dont even see a latest log showing its progress. The logs got updated 14 hours ago and there is no update after that.
The shadow instance was down. Main instance is up and running and no Jobs running. I manually started the shadow instance and checked if that will help . but no use. so restarted the SUM tool. it gives a different problem now. I have listed out the current probelms below. please check and advise
1. SUM tool shows, "ABAP- Starting handshake" - SAPUP.Out erro message (ERROR in GUI communication: Error in network interface: NIEINVAL (0/53 written))
2.Shadow instance up and running but while trying to login from GUI,it says "rabax during SAPGUI logon". i can see all its WP in 'waiting' status at the OS level
3.in DB02, "oldest Open Transaction" shows Aug 15 2014 10:30 PM, which means this transaction is there at the DB level for more than 16 hrs now.
Please help trouleshoot and resolve this. useful inputs will be rewarded immediately
thanks,
Shiv

I have resolved the 1st issue, after killing the SAPup process at os level.
now, in the SUM tool, it gives the following info,
Type                    |Name                          |ProcessID|Description
=============================================================================
Operating system process|E:\usr\sap\<SID>\SUM\abap\exe\tp|5144     |
                        |"pf=E:\usr\sap\<SID>\SUM\abap\va|         |
                        |\SHDALLIMP.TPP"               |         |
                        |put <SID> "-Dmainimp_proc=2"    |         |
                        |"-Dparallel=2"                |         |
If additional processes are still running or background jobs are active, the
program *must* wait for them before it is able to continue.
Be careful with stopping any process. If a background job is scheduled but not
running, delete this job using transaction SM37.
01)  -  Exit program
02)  *  Check status again
03)  -  Processes do not exist, continue
04)  -  Wait for processes to finish
: Check status again
TP program is running at OS level. but as already said, no background job runnig in Main instance and the shadow instance was already down. shal i kill this TP process and try with option 03) ?
please advise
thanks,
Shiv

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    Hello Karthik
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    RB

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    Michael 
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    T.Jeyagopi.

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    Ravi
    Note : Please reward points for the posts that help you.

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    2. Fast Ethernet 0 /1 :-
    Description : connected to Second Network on second Building.
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    3. Serial Interface ( S 0 ).
    Description : connected to My Server Farm which is in another Network
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    Incident Identifier: BA2E5F3F-B211-449F-B498-084C30ED3C32
    CrashReporter Key:   87cf519f7dab9e92c7abf984b706eb930c1734cc
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    OS version: 10B350
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    Kernel text base: 0x96601000
    Epoch Time:        sec       usec
      Boot    : 0x5226165a 0x00000000
      Sleep   : 0x52385d57 0x000891aa
      Wake    : 0x52385efd 0x00000007
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    Task 0x8020e968: 275 pages, 3 threads: pid 1: launchd
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    Task 0x8020cb80: 282 pages, 2 threads: pid 22: iaptransportd
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    Task 0x8020b878: 863 pages, 2 threads: pid 29: fairplayd.N42
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    Task 0x808128c8: 750 pages, 7 threads: pid 52: BTServer
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                                      lr: 0x96689a63  fp: 0x968d8b44
                                      lr: 0x9668a3b5  fp: 0x968d8b70
                                      lr: 0x969d2087  fp: 0x968d8fc4
                                      lr: 0x970789af  fp: 0x968d8ff0
                                      lr: 0x96867213  fp: 0x968d8ff8
                                      lr: 0x96685bb8  fp: 0x80183f44
                                      lr: 0x966244b5  fp: 0x80183f70
                                      lr: 0x966281e9  fp: 0x80183fa8
                                      lr: 0x96685370  fp:

    Basics from the manual are restart, reset, restore from backup, restore as new.
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    System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)   at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)   at System.ServiceModel.Channels.ServiceChannel.Call(String
    action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
    message)Exception rethrown at [0]:    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)  
    at Microsoft.SqlAzureDataSync.ClientServerCommon.ISyncServiceContract.BeginSession(String scopeName, SyncTaskRequestInfo syncInfo, DssConflictResolutionPolicy conflictPolicy, String objectSchema)   at Microsoft.SqlAzureDataSync.AgentHostLib.RelationalProviderProxy.<BeginSession>b__0()
      at Microsoft.SqlAzureDataSync.AgentHostLib.SyncServiceProxy`1.ExecuteAndRetryServiceOperation(Action operation)Inner exception: The security timestamp is invalid because its creation time ('2014-10-27T20:43:13.669Z') is in the future. Current time is
    '2014-10-27T20:38:13.124Z' and allowed clock skew is '00:05:00'."    For more information, provide tracing ID ‘01b12bfd-1467-4fb2-ad8e-551a85fdd1da’ to customer support.
    And after that the Sync got stuck in the processing state, i try to stop it and resend it again but is still trying to stop it. I already fix the time settings in the server and restart the service of sync and nothing. Here are the info related to the Sync
    Group. 
    STATUS
    Processing
    LAST SYNC
    10/27/2014 4:24:00 PM
    SYNC GROUP ID
    045ac6f9-d27a-47ba-8194-7aadf8fc90de_East US
    LOCATION
    East US
    SUBSCRIPTION NAME
    Pay-As-You-Go
    SUBSCRIPTION ID
    399ba2d3-f357-4c7b-a52e-972bcb3cc2d7
    CONFLICT RESOLUTION
    Client Wins

    Hi,
    Thanks for you posting the subscription ID and Sync Group ID. The Microsoft support engineer will help to solve the problem from backend. Sometime delay might be expected. Your patience is greatly appreciated. Thank you for your understanding and support.
    Regards,
    Mekh.

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