Ehp4 downtime in HA ( windows 2008)

Hello gurus ,
Before the downtime phase , we got the message at node2 where the ehpi tool is running
"You are running a so-called High-availibility setup.To enter the downtime it is necassary to stop the ASCS instance manually on the remote host. In addition also the sapstartsrv and saposcol processes on the remote host must be stopped."
1. We have set the node1 to pause state in failover cluster management tool in windows 2008 .
2. we have stopped the SAPSID cluster instance at node1 . ( However the Dialog Instance goes yellow after this , disp+work : running but message server unavailable)
3. we have stopped the saposcol server at node1.
Is that enough or do we need to perform more steps.
Please suggest.
Regards
Regards

Should i stop all the instances on node1....Any thoughts .... ?
I stopped all application servers on node1 , including ASCS cluster SAPSID and moved ahead with the installation. The node1 is still in pause state at the failover cluster management tool
Regards
Edited by: Tech GCCIA on Oct 18, 2010 1:38 PM
Edited by: Tech GCCIA on Oct 18, 2010 1:47 PM

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Edited by: Eric Brunelle to delete html tag on Feb 19, 2010 1:47 PM

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Here is the error log:
Error log:
INFO: Loading data from: jar:file:/C:/Users/setupc/AppData/Local/Temp/OraInstall2011-10-10_04-13-35PM/ext/jlib/installcommons_1.0.0b.jar!/oracle/install/driver/oui/resource/ConfigCommandMappings.xml
INFO: Loading beanstore from jar:file:/C:/Users/setupc/AppData/Local/Temp/OraInstall2011-10-10_04-13-35PM/ext/jlib/installcommons_1.0.0b.jar!/oracle/install/driver/oui/resource/ConfigCommandMappings.xml
INFO: Restoring class oracle.install.driver.oui.ConfigCmdMappings from jar:file:/C:/Users/setupc/AppData/Local/Temp/OraInstall2011-10-10_04-13-35PM/ext/jlib/installcommons_1.0.0b.jar!/oracle/install/driver/oui/resource/ConfigCommandMappings.xml
INFO: Verifying target environment...
INFO: Checking whether the IP address of the localhost could be determined...
INFO: Completed verification of target environment.
INFO: Inventory exists: false
INFO: Registering setup bean
INFO: Building Flow
INFO: Building the flow graph
INFO: Loaded state init
INFO: Loaded state clientInstallType
INFO: Loaded state productLanguage
INFO: Loaded state getOracleHome
INFO: Loaded state prereqExecutionDecider
INFO: Loaded state checkPrereqs
INFO: Loaded state postPrereqs
INFO: Loaded state summary
INFO: Loaded state clientCustomInstall
INFO: Loaded state schedulerAgent
INFO: Loaded state mtsDialog
INFO: Loaded state setup
INFO: Loaded state finish
INFO: Linking states
INFO: State[checkPrereqs]: route=success; to=summary
INFO: State[clientCustomInstall]: route=TO_ENDCUSTOM; to=prereqExecutionDecider
INFO: State[clientCustomInstall]: route=TO_ORAMTS; to=mtsDialog
INFO: State[clientCustomInstall]: route=TO_SCHEDULERAGENT; to=schedulerAgent
INFO: State[clientInstallType]: route=ic_no; to=productLanguage
INFO: State[clientInstallType]: route=ic_yes; to=getOracleHome
INFO: State[getOracleHome]: route=INVENTORY_NO; to=prereqExecutionDecider
INFO: State[getOracleHome]: route=INVENTORY_NO_CUSTOM_YES; to=clientCustomInstall
INFO: State[getOracleHome]: route=INVENTORY_YES; to=prereqExecutionDecider
INFO: State[getOracleHome]: route=INVENTORY_YES_CUSTOM_YES; to=clientCustomInstall
INFO: State[init]: route=success; to=clientInstallType
INFO: State[mtsDialog]: route=success; to=prereqExecutionDecider
INFO: State[postPrereqs]: route=CUSTOM; to=clientCustomInstall
INFO: State[postPrereqs]: route=NON_CUSTOM; to=summary
INFO: State[prereqExecutionDecider]: route=executeprereqs; to=checkPrereqs
INFO: State[prereqExecutionDecider]: route=ignoreprereqs; to=summary
INFO: State[productLanguage]: route=productlanguage_yes; to=getOracleHome
INFO: State[schedulerAgent]: route=TO_ENDCUSTOM; to=prereqExecutionDecider
INFO: State[schedulerAgent]: route=TO_ORAMTS; to=mtsDialog
INFO: State[setup]: route=success; to=finish
INFO: State[summary]: route=success; to=setup
INFO: Successfully built the flow
INFO: Opening bean stores from which the beans can be loaded
INFO: Loading beanstore from a given input stream
INFO: Translating external format into raw format
INFO: Registering the flow data beans
INFO: [INS-07001] Value for property 'INSTALL_TYPE' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_WindowsSystemDirectory' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_LaunchNetCA' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_NoMigration' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_RACInstall' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_ConfigurationType' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_InstallType' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_InstallEdition' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_CustomComponents' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_OraMTSPortNumber' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_SchedulerAgentHostName' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_SchedulerAgentPortNumber' not found in the bean store.
INFO: [INS-07001] Value for property 'ORACLE_HOME' not found in the bean store.
INFO: [INS-07001] Value for property 'FROM_LOCATION' not found in the bean store.
INFO: [INS-07001] Value for property 'ORACLE_BASE' not found in the bean store.
INFO: [INS-07001] Value for property 'TOPLEVEL_COMPONENT' not found in the bean store.
INFO: [INS-07001] Value for property 'TopLevelComponentVersion' not found in the bean store.
INFO: [INS-07001] Value for property 'UNIX_GROUP_NAME' not found in the bean store.
INFO: [INS-07001] Value for property 'INVENTORY_LOCATION' not found in the bean store.
INFO: [INS-07001] Value for property 'SELECTED_LANGUAGES' not found in the bean store.
INFO: [INS-07001] Value for property 'COLLECTOR_RESPONSE_FILE' not found in the bean store.
INFO: [INS-07001] Value for property 'MYORACLESUPPORT_USERNAME' not found in the bean store.
INFO: [INS-07001] Value for property 'MYORACLESUPPORT_PASSWORD' not found in the bean store.
INFO: [INS-07001] Value for property 'DECLINE_SECURITY_UPDATES' not found in the bean store.
INFO: [INS-07001] Value for property 'PROXY_HOST' not found in the bean store.
INFO: [INS-07001] Value for property 'PROXY_PORT' not found in the bean store.
INFO: [INS-07001] Value for property 'PROXY_USER' not found in the bean store.
INFO: [INS-07001] Value for property 'PROXY_PWD' not found in the bean store.
INFO: [INS-07001] Value for property 'SECURITY_UPDATES_VIA_MYORACLESUPPORT' not found in the bean store.
INFO: [INS-07001] Value for property 'COLLECTOR_IGNORE_FAILURES' not found in the bean store.
INFO: [INS-07001] Value for property 'COLLECTOR_IGNORE_CONFIGURATION' not found in the bean store.
INFO: [INS-07001] Value for property 'ORACLE_HOSTNAME' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_WindowsSystemDirectory' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_LaunchNetCA' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_NoMigration' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_RACInstall' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_db_ConfigurationType' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_db_InstallType' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_db_InstallEdition' not found in the bean store.
WARNING: [INS-07001] Value for property 'FROM_LOCATION' not found in the bean store.
WARNING: [INS-07001] Value for property 'TOPLEVEL_COMPONENT' not found in the bean store.
WARNING: [INS-07001] Value for property 'TopLevelComponentVersion' not found in the bean store.
WARNING: [INS-07001] Value for property 'OCMSettings' not found in the bean store.
INFO: Set value for bean ClientSetupBean
INFO: [INS-07001] Value for property 'INSTALL_TYPE' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_WindowsSystemDirectory' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_LaunchNetCA' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_NoMigration' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_RACInstall' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_ConfigurationType' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_InstallType' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_InstallEdition' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_CustomComponents' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_OraMTSPortNumber' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_SchedulerAgentHostName' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_SchedulerAgentPortNumber' not found in the bean store.
INFO: [INS-07001] Value for property 'ORACLE_HOME' not found in the bean store.
INFO: [INS-07001] Value for property 'FROM_LOCATION' not found in the bean store.
INFO: [INS-07001] Value for property 'ORACLE_BASE' not found in the bean store.
INFO: [INS-07001] Value for property 'TOPLEVEL_COMPONENT' not found in the bean store.
INFO: [INS-07001] Value for property 'TopLevelComponentVersion' not found in the bean store.
WARNING: Failed to load bean oracle.install.ivw.client.bean.ClientInstallSettings. Reason: [INS-07001] Value for property 'ClientInstallSettings' not found in the bean store.
INFO: Closing bean stores from which the beans can be loaded
INFO: Registering the flow views
INFO: Adding View[type: oracle.install.commons.base.interview.common.view.PrereqGUI viewId: null uiType: null]
INFO: oracle.install.commons.base.interview.common.view.PrereqGUI added to View Type Registry with the key as [PrereqUI]
INFO: Adding View[type: oracle.install.commons.base.interview.common.view.SummaryGUI viewId: null uiType: null]
INFO: oracle.install.commons.base.interview.common.view.SummaryGUI added to View Type Registry with the key as [SummaryUI]
INFO: Adding View[type: oracle.install.commons.base.interview.common.view.SetupGUI viewId: null uiType: null]
INFO: oracle.install.commons.base.interview.common.view.SetupGUI added to View Type Registry with the key as [SetupUI]
INFO: Adding View[type: oracle.install.ivw.common.view.ProductLanguageGUI viewId: ProductLanguageUI uiType: null]
INFO: oracle.install.ivw.common.view.ProductLanguageGUI added to View Type Registry with the key as [ProductLanguageUI]
INFO: Adding View[type: oracle.install.ivw.client.view.CustomInstallGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.CustomInstallGUI added to View Type Registry with the key as [CustomInstallUI]
INFO: Adding View[type: oracle.install.ivw.client.view.SchedulerAgentGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.SchedulerAgentGUI added to View Type Registry with the key as [SchedulerAgentUI]
INFO: Adding View[type: oracle.install.ivw.client.view.OraMTSGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.OraMTSGUI added to View Type Registry with the key as [OraMTSUI]
INFO: Adding View[type: oracle.install.ivw.client.view.InstallLocationGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.InstallLocationGUI added to View Type Registry with the key as [InstallLocationUI]
INFO: Adding View[type: oracle.install.ivw.client.view.InstallTypesGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.InstallTypesGUI added to View Type Registry with the key as [InstallTypesUI]
INFO: Adding View[type: oracle.install.ivw.client.view.FinishGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.FinishGUI added to View Type Registry with the key as [FinishUI]
INFO: Initial values of Setup Properties :
PROPERTY VALUE
COLLECTOR_IGNORE_CONFIGURATION false
COLLECTOR_IGNORE_FAILURES false
COLLECTOR_RESPONSE_FILE
DECLINE_SECURITY_UPDATES false
FROM_LOCATION C:\Dev Citrix Tools\Oracle Tools\Oracle 11g client Releas
e 2\client\install\../stage/products.xml
INSTALL_TYPE InstantClient
MYORACLESUPPORT_PASSWORD Protected value, not to be logged
MYORACLESUPPORT_USERNAME
ORACLE_BASE
ORACLE_HOME
ORACLE_HOSTNAME mndwg068cs.rad.afpaa.r.mil.uk
PROXY_HOST
PROXY_PORT
PROXY_PWD Protected value, not to be logged
PROXY_USER
SECURITY_UPDATES_VIA_MYORACLESUPPORT true
SELECTED_LANGUAGES {"en","en_GB"}
oracle_install_LaunchNetCA false
oracle_install_NoMigration true
oracle_install_RACInstall false
oracle_install_WindowsSystemDirectory
oracle_install_client_OraMTSPortNumber 49155
oracle_install_db_ConfigurationType
oracle_install_db_InstallEdition EE
oracle_install_db_InstallType
INFO: Launching Oracle Client Installer
INFO: Started executing the flow in INTERACTIVE mode
INFO: Waiting for completion of background operations
INFO: Finishing all forked tasks at state init
INFO: Waiting for completion all forked tasks at state init
INFO: All forked task are completed at state init
INFO: Completed background operations
INFO: Executing action at state init
INFO: Completed executing action at state <init>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <init>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Validating view at state <init>
INFO: Completed validating view at state <init>
INFO: Validating state <init>
WARNING: Validation disabled for the state init
INFO: Completed validating state <init>
INFO: Verifying route success
INFO: Get view named [InstallTypesUI]
INFO: size estimation for InstantClientinstall is 199.0705451965332
INFO: size estimation for Administratorinstall is 1068.0003070831299
INFO: size estimation for Runtimeinstall is 751.6538038253784
INFO: View for [InstallTypesUI] is oracle.install.ivw.client.view.InstallTypesGUI@2398dc19
INFO: Initializing view <InstallTypesUI> at state <clientInstallType>
INFO: InstallTypesPane installType is: InstantClient
INFO: Completed initializing view <InstallTypesUI> at state <clientInstallType>
INFO: Displaying view <InstallTypesUI> at state <clientInstallType>
INFO: Completed displaying view <InstallTypesUI> at state <clientInstallType>
INFO: Loading view <InstallTypesUI> at state <clientInstallType>
INFO: Completed loading view <InstallTypesUI> at state <clientInstallType>
INFO: Localizing view <InstallTypesUI> at state <clientInstallType>
INFO: size estimation for InstantClientinstall is 199.0705451965332
INFO: size estimation for Administratorinstall is 1068.0003070831299
INFO: size estimation for Runtimeinstall is 751.6538038253784
INFO: Completed localizing view <InstallTypesUI> at state <clientInstallType>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state clientInstallType
INFO: Completed executing action at state <clientInstallType>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <clientInstallType>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Client Install Type set in InstallTypeUI is : Runtime
INFO: Validating view at state <clientInstallType>
INFO: Completed validating view at state <clientInstallType>
INFO: Validating state <clientInstallType>
WARNING: Validation disabled for the state clientInstallType
INFO: Completed validating state <clientInstallType>
INFO: In Transition of InstallTypesAction:
INFO: Verifying route ic_no
INFO: Get view named [ProductLanguageUI]
INFO: View for [ProductLanguageUI] is oracle.install.ivw.common.view.ProductLanguageGUI@1875a340
INFO: Initializing view <ProductLanguageUI> at state <productLanguage>
INFO: Completed initializing view <ProductLanguageUI> at state <productLanguage>
INFO: Displaying view <ProductLanguageUI> at state <productLanguage>
INFO: Completed displaying view <ProductLanguageUI> at state <productLanguage>
INFO: Loading view <ProductLanguageUI> at state <productLanguage>
INFO: Completed loading view <ProductLanguageUI> at state <productLanguage>
INFO: Localizing view <ProductLanguageUI> at state <productLanguage>
INFO: Completed localizing view <ProductLanguageUI> at state <productLanguage>
INFO: Fetching Available Languages...
INFO: Waiting for completion of background operations
INFO: Finishing all forked tasks at state productLanguage
INFO: Waiting for completion all forked tasks at state productLanguage
INFO: All forked task are completed at state productLanguage
INFO: Completed background operations
INFO: Executing action at state productLanguage
INFO: Completed executing action at state <productLanguage>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <productLanguage>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: The languages in which the product will be installed are [en, en_GB]
INFO: Validating view at state <productLanguage>
INFO: Completed validating view at state <productLanguage>
INFO: Validating state <productLanguage>
INFO: Using default Validator configured in the Action class oracle.install.ivw.common.action.ProductLanguageAction
INFO: Completed validating state <productLanguage>
INFO: Verifying route productlanguage_yes
INFO: Get view named [InstallLocationUI]
WARNING: Active Help Content for InstallLocationPane.cbxOracleBases do not exist. Error :Can't find resource for bundle oracle.install.ivw.client.resource.ContextualHelpResource, key InstallLocationPane.cbxOracleBases.conciseHelpText
WARNING: Active Help Content for InstallLocationPane.cbxSoftwareLoc do not exist. Error :Can't find resource for bundle oracle.install.ivw.client.resource.ContextualHelpResource, key InstallLocationPane.cbxSoftwareLoc.conciseHelpText
INFO: View for [InstallLocationUI] is oracle.install.ivw.client.view.InstallLocationGUI@15837e8
INFO: Initializing view <InstallLocationUI> at state <getOracleHome>
INFO: inventory location isC:\Program Files\Oracle\Inventory
INFO: Completed initializing view <InstallLocationUI> at state <getOracleHome>
INFO: Displaying view <InstallLocationUI> at state <getOracleHome>
INFO: Completed displaying view <InstallLocationUI> at state <getOracleHome>
INFO: Loading view <InstallLocationUI> at state <getOracleHome>
INFO: Completed loading view <InstallLocationUI> at state <getOracleHome>
INFO: Localizing view <InstallLocationUI> at state <getOracleHome>
INFO: Completed localizing view <InstallLocationUI> at state <getOracleHome>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state getOracleHome
INFO: Completed executing action at state <getOracleHome>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <getOracleHome>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Validating view at state <getOracleHome>
INFO: Completed validating view at state <getOracleHome>
INFO: Validating state <getOracleHome>
INFO: custom prereq file name: oracle.client_Runtime.xml
INFO: refDataFile: C:\Dev Citrix Tools\Oracle Tools\Oracle 11g client Release 2\client\stage\cvu\oracle.client_Runtime.xml
INFO: isCustomRefDataFilePresent: false
INFO: InstallAreaControl exists: false
INFO: Checking:NEW_HOME
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:ORCA_HOME
INFO: Reading shiphome metadata from C:\Dev Citrix Tools\Oracle Tools\Oracle 11g client Release 2\client\install\..\stage\shiphomeproperties.xml
INFO: Loading beanstore from file:/C:/Dev Citrix Tools/Oracle Tools/Oracle 11g client Release 2/client/install/../stage/shiphomeproperties.xml
INFO: Translating external format into raw format
INFO: Restoring class oracle.install.driver.oui.ShiphomeMetadata from file:/C:/Dev Citrix Tools/Oracle Tools/Oracle 11g client Release 2/client/install/../stage/shiphomeproperties.xml
INFO: inventory location isC:\Program Files\Oracle\Inventory
INFO: inventory location isC:\Program Files\Oracle\Inventory
INFO: size estimation for Runtimeinstall is 751.6538038253784
INFO: PATH has :==>C:\Users\setupc\AppData\Local\Temp\OraInstall2011-10-10_04-13-35PM\jdk\jre\bin;.;C:\Windows\system32;C:\Windows;D:\ORADEV10g\jdk\jre\bin\classic;D:\ORADEV10g\jdk\jre\bin;D:\ORADEV10g\jdk\jre\bin\client;D:\ORADEV10g\jlib;D:\ORADEV10g\bin;D:\ORADEV10g\jre\1.4.2\bin\client;D:\ORADEV10g\jre\1.4.2\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\CA\SharedComponents\ScanEngine;C:\Program Files\CA\SharedComponents\CAUpdate\;C:\Program Files\CA\SharedComponents\ThirdParty\;C:\Program Files\CA\SharedComponents\SubscriptionLicense\;C:\Program Files\CA\eTrustITM;C:\Program Files (x86)\Citrix\system32\;C:\Program Files (x86)\Citrix\System32\Citrix\IMA;C:\Program Files (x86)\Citrix\System32\Citrix\IMA\Subsystems;C:\Windows\System32\Citrix\IMA;C:\Program Files (x86)\Citrix\system32;C:\Program Files (x86)\Common Files\Citrix\System32\
INFO: Completed validating state <getOracleHome>
INFO: InstallLocationAction to INVENTORY_NO
INFO: Verifying route INVENTORY_NO
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state prereqExecutionDecider
INFO: Completed executing action at state <prereqExecutionDecider>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <prereqExecutionDecider>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Validating view at state <prereqExecutionDecider>
INFO: Completed validating view at state <prereqExecutionDecider>
INFO: Validating state <prereqExecutionDecider>
WARNING: Validation disabled for the state prereqExecutionDecider
INFO: Completed validating state <prereqExecutionDecider>
INFO: Verifying route executeprereqs
INFO: Get view named [PrereqUI]
INFO: View for [PrereqUI] is [email protected]2ac
INFO: Initializing view <PrereqUI> at state <checkPrereqs>
INFO: Completed initializing view <PrereqUI> at state <checkPrereqs>
INFO: Displaying view <PrereqUI> at state <checkPrereqs>
INFO: Completed displaying view <PrereqUI> at state <checkPrereqs>
INFO: Loading view <PrereqUI> at state <checkPrereqs>
INFO: Completed loading view <PrereqUI> at state <checkPrereqs>
INFO: Localizing view <PrereqUI> at state <checkPrereqs>
INFO: Completed localizing view <PrereqUI> at state <checkPrereqs>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state checkPrereqs
INFO: custom prereq file name: oracle.client_Runtime.xml
INFO: refDataFile: C:\Dev Citrix Tools\Oracle Tools\Oracle 11g client Release 2\client\stage\cvu\oracle.client_Runtime.xml
INFO: isCustomRefDataFilePresent: false
INFO: Completed executing action at state <checkPrereqs>
INFO: Waiting for completion of background operations
INFO: Finishing all forked tasks at state checkPrereqs
INFO: Waiting for completion all forked tasks at state checkPrereqs
INFO: Creating PrereqChecker Job for leaf task Physical Memory
INFO: Creating CompositePrereqChecker Job for container task Free Space
INFO: Creating PrereqChecker Job for leaf task Free Space: mndwg068cs:C:\Users\setupc\AppData\Local\Temp
INFO: Creating PrereqChecker Job for leaf task Architecture
INFO: Creating PrereqChecker Job for leaf task Environment variable: "PATH"
INFO: CVU tracingEnabled = false
INFO: Nodes are prepared for verification.
INFO: *********************************************
INFO: Physical Memory: This is a prerequisite condition to test whether the system has at least 128MB (131072.0KB) of total physical memory.
INFO: Severity:IGNORABLE
INFO: OverallStatus:SUCCESSFUL
INFO: -----------------------------------------------
INFO: Verification Result for Node:mndwg068cs
INFO: Expected Value:128MB (131072.0KB)
INFO: Actual Value:3.9996GB (4193848.0KB)
INFO: -----------------------------------------------
INFO: *********************************************
INFO: Free Space: mndwg068cs:C:\Users\setupc\AppData\Local\Temp: This is a prerequisite condition to test whether sufficient free space is available in the file system.
INFO: Severity:IGNORABLE
INFO: OverallStatus:SUCCESSFUL
INFO: -----------------------------------------------
INFO: Verification Result for Node:mndwg068cs
INFO: Expected Value:130MB
INFO: Actual Value:26.0185GB
INFO: -----------------------------------------------
INFO: *********************************************
INFO: Architecture: This is a prerequisite condition to test whether the system has a certified architecture.
INFO: Severity:CRITICAL
INFO: OverallStatus:SUCCESSFUL
INFO: -----------------------------------------------
INFO: Verification Result for Node:mndwg068cs
INFO: Expected Value:64-bit
INFO: Actual Value:64-bit
INFO: -----------------------------------------------
INFO: *********************************************
INFO: Environment variable: "PATH": This test checks whether the length of the environment variable "PATH" does not exceed the recommended length.
INFO: Severity:CRITICAL
INFO: OverallStatus:SUCCESSFUL
INFO: -----------------------------------------------
INFO: Verification Result for Node:mndwg068cs
INFO: Expected Value:1023
INFO: Actual Value:791
INFO: -----------------------------------------------
INFO: All forked task are completed at state checkPrereqs
INFO: Completed background operations
INFO: Moved to state <checkPrereqs>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Validating view at state <checkPrereqs>
INFO: Completed validating view at state <checkPrereqs>
INFO: Validating state <checkPrereqs>
INFO: Using default Validator configured in the Action class oracle.install.ivw.client.action.PrereqAction
INFO: Completed validating state <checkPrereqs>
INFO: Verifying route success
INFO: Get view named [SummaryUI]
WARNING: Failed to load the view [SummaryUI] . Reason: .
Refer associated stacktrace #oracle.install.commons.flow.ViewManager:367
INFO: Terminating all background operations
INFO: Terminated all background operations
SEVERE: [FATAL] [INS-08802] Unable to instantiate the View class referred by View ID 'SummaryUI'.
CAUSE: The given class do not represent a valid View class or an unexpected error occured while instantiating it.
ACTION: No additional information available.
SUMMARY:
- java.lang.NullPointerException.
Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:370
INFO: Advice is ABORT
SEVERE: Unconditional Exit
INFO: Adding ExitStatus FAILURE to the exit status set
INFO: Finding the most appropriate exit status for the current application
INFO: Exit Status is -1
INFO: Shutdown Oracle Client Installer
INFO: Unloading Setup Driver

Hi;
Please see below note than Please see:
Master Note For Oracle Database Client Installation [ID 1157463.1]
*+<Moderator edit - MOS Doc content deleted - pl do not post contents of MOS Docs>+*
If notes not help than i suggest rise SR
Regard
Helios

Ehp4 downtime in HA ( windows 2008)

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