EIC  Error *nty_is_active* is undefined & Error: Object expected

Hello,
Installation Product Version ECC 6.0
We´re implemented Employee Interaction Center (EIC).EH 4 SP2
Component version: EHP 4 for SAP ERP 6.0 /7.0.
We have already installed the component EIC in the system and activated some services in SICF and Activation of Business functions in EIC in Transaction SFW5.
The problem is that when i launch the transactino "HREIC" the web explorer 7.0, launch an error about some configuration object:
ERROR: 
Line: 301
Char: 9
Error nty_is_active is undefined
Code:0
Line: 295
Char: 9
Error: Object expected
Code:0
Could you recomend me also some configuration guide with all the details that i have to configurate to EIC, please?
Thanks so much for your help!
Edited by: llello gomez on Jun 3, 2009 5:01 PM

Hi Ilello,
You said you activated "some" services via SICF.  Please make sure they are all activated as below and see SAP Note 1176990:
ICF services must be activated via transaction SICF:
/sap/bc/bsp/sap/hreic_vp,
/sap/bc/bsp/sap/ic_base,
/sap/bc/bsp/sap/hreic_rt_rep_vp,
/sap/bc/notify,
/sap/bc/bsp/sap/sam_notifying,
/sap/bc/bsp/sap/sam_sess_queue,
/sap/bc/bsp/sap/hrrcf_btf_edit.
/sap/bc/bsp/sap/crm_bm
We are in the middle of configuration of the EIC now.  Many parts to put together but we hope the final product will meet our expectations.
Paul
Edited by: Paul Davidson on Jun 4, 2009 11:03 AM

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    Link to this Captivate 8 Project file: http://iti.cscc.edu/drag_and_drop_bug.cptx
    It's pretty interesting how things react in this demo, please try the following actions to see some interesting happenings:
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    Hello,
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    Regards,
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    Please remember to mark appropriate posts as correct/helpful. For the long run, it will benefits us all.

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    Hi,
    I just got a new computer and I have Java 2 Runtime Environment SE v 1.4.2. I keep having problems with it. It says, "Microsoft JScript Runtime Error, Line:0, Error: Object Expected. I have no idea what to do or what is actually causing this. It shows up randomly when I have been using "Dell Jukebox by musicmatch" or even when I'm surfing. Can someone please help me fix the problem?
    "Jay"

    Hi,
    I just got a new computer and I have Java 2 Runtime
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    It shows up randomly
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    <%@ page import="com.wolterskluwer.eip.crn.MonitorManager" %>
    <%@ page import="com.wolterskluwer.eip.crn.TrackerSort" %>
    <%@ page import="com.wolterskluwer.eip.common.tools.log.Log" %>
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                             <dp:xmlParam name="CRNSearcherConst.URL.GLOBAL_NAV_LINK" value="<%= CRNSearcherConst.URL.GLOBAL_NAV_LINK %>" />
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                             <diag:paramCheck name="<%= CRNSearcherConst.DIAG.IGNOREACCESSRIGHTS %>" value="on">
                                  <dp:xmlParam name="ignoreaccessrights" value="true" />
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                                  %><option value="mytracker.jsp">My Trackers</option><%
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                             <dp:displayPage ifInPlaceThenDisplay="true" scope="page" documentProviderId="globalNavCategoryDocumentProvider" />
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                                       <jsp:param name="<%= CRNSearcherConst.URL.FORM_ACTION_URL %>" value="<%= CRNSearcherConst.JSPFILES.SEARCHRESULTS_PAGE %>" />
                                       <jsp:param name="<%= CRNSearcherConst.URL.SEARCHMASKFORM_HIDDEN_FIELD %>" value="<%= CRNSearcherConst.JSPFILES.SIMPLESEARCH_MODULE %>" />
                                  </jsp:include>
                                  <% monMan.stop("WSCRN.MyCRN.SimpleSearchDisplay-searcher.AllFile"); %>
                        </DIV>
                        <%-- modifed PM 1/4/2006 --%>
                      <DIV class=right-col
                           style="
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                           <%}else{%>
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                           <%}%>">
                             <% if (isContentViewerHeader){ %>                    
                                  <jsp:include page="../ssouserprofileproductaccess.jsp" />
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                           <% if (!(request.getParameter("doNotShowSearchHelp") != null && request.getParameter("doNotShowSearchHelp").compareTo("true") == 0)){ %>                      
                           <A href="<%= mycrn_helplink.toString() %>" target="_top" style="margin-left:3px;margin-right:3px;">Search Help</A>|<%}%><A href="advancedsearch.jsp" target="_top" style="margin-left:3px;margin-right:3px;">Advanced Search</A>|<A href="<%= CRNSearcherConst.JSPFILES.RULESEARCH_MODULE %>" target="_top" style="margin-left:3px;margin-right:3px;">Rule Search</A>|<A href="savedsearches.jsp" target="_top" style="margin-left:3px;">My Searches</A>
                      </DIV>   
                      <% } %>                                   
                    </DIV>       
              </DIV>
    <%--  main jsp--
    <%--
    <%@ page language="java" %>
    <%@ taglib uri="diag.tld" prefix="diag" %>
    <%@ page import="com.wolterskluwer.eip.crn.PortalHelper" %>
    <%@ page import="com.wolterskluwer.eip.crn.MonitorManager" %>
    <%
         MonitorManager monMan = new MonitorManager();
         monMan.start("WSCRN.ContentViewerTop.TotalTime");
         request.setAttribute("monMan",monMan);
    %>
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"  "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en">
    <HEAD>
    <TITLE>content-viewer-top.html</TITLE>
    <!-- characterset is set to ISO-8859-1 to match encoding in docview.xsl that generates document in ISO-8859-1 encoding -->
    <META http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
    <link rel="stylesheet" type="text/css"  href="../css/content-viewer_screen.css"/>
    <link rel="stylesheet" type="text/css" href="../css/global.css">
    <script language="javascript" type="text/javascript" src="../jscript/contentviewer.js"></script>
    <script type="text/javascript">
    var oImgExpand = new Image;
    oImgExpand.src = "../img/toc_expand.gif";
    var oImgCompact = new Image;
    oImgCompact.src = "../img/toc_compact.gif";
    function toggleExpand(){
         oFrameset = parent.document.getElementById("framesContent");
         oImg = document.getElementById("toc-button");
         oBut=document.getElementById("s_h_button");
         if (oImg.src.indexOf("img/toc_expand.gif")>-1){
              oImg.src = oImgCompact.src;
              oFrameset.cols = strTemp;
              oBut.value="Hide TOC";
         }else{
              strTemp = oFrameset.cols;
              oImg.src = oImgExpand.src;
              oFrameset.cols = "0,*"; //changed from 192 to 0 by artp
              oBut.value="Show TOC";
    function OpenWindow(strURL, strName, intWidth, intHeight,toolbar){
         objPopUp = open( strURL, strName, "toolbar="+toolbar+",width="+intWidth+",height="+intHeight+",scrollbars=yes,resizable=yes,menubar=yes,personalbar=yes,location=yes");
         //reSetTimerTop();
    function printContent(){
         parent.frameRight.print();
    </script>
    <script type="text/javascript" src="../jscript/minmax.js"></script>
    </HEAD>
    <BODY>
    <DIV id="content-viewer-top-stretch">
         <jsp:include page="../WEB-INF/jspinclude/mainparts/crn_mainheader.jsp" >
              <jsp:param name="contentViewerHeader" value="true"/>
         </jsp:include>
    </div>
    <div id="content-viewer-top">
         <% monMan.start("WSCRN.ContentViewerTop.ContentViewerHeader"); %>
         <jsp:include page="/WEB-INF/jspinclude/contentviewer/contentviewerheader.jsp" />
         <% monMan.stop("WSCRN.ContentViewerTop.ContentViewerHeader"); %>
    </div>
    </BODY>
    </HTML>
    <% monMan.stop("WSCRN.ContentViewerTop.TotalTime"); %>
    <diag:paramCheck notName="showtime">
    <%
         out.print("<!--");
         out.print(monMan.report("\n"));
         out.print("-->");
    %>
    </diag:paramCheck>
    <diag:paramCheck name="showtime" value="on">
    <%
         out.print(monMan.report("<br>"));
    %>
    </diag:paramCheck>Message was edited by:
    bobz

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