Either iTunes or outlook is mixing contacts and calendars between two iphones

I've been having this problem for a while now and have endlessly combed the internet for an answer without a result. Either I can't find it or the answer isn't there.
I have an iPhone 5, my husband has an iPhone 4. We have a laptop running windows 7. Latest iTunes and Outlook 2007.
We have seperate user accounts on the computer and we have seperate apple ID. The only thing we share is the computer, the music and some apps.
The problem is that when we sync our phones to the computer it somehow mixes up our contacts and calendars, Thats it. Nothing else gets mixed. It is extremely frustrating. I'm almost certain it has something to do with Outlook but can't for the life of me figure out how to fix this problem. Every answer I have found says it should stay seperate if there are different accounts and ID. But this is not so. Can someone please please please help me. I'm really sick of getting his calendar alerts, and thinking its my mum ringing when its his mum (both stored as mum). The only thing I can do at the moment is go into my outlook, fix it all up and replace everything on my phone. But as soon as hubbys phone syncs with his user account it gets all mixed up again. Frustrated!!

Hi limelioness,
It is a known bug and there is not solution to date. The only option is to not use the same device in different social networks or applications that use contacts. Keep separated Outlook from Facebook or Linkedin.
There are problems of synchronization between Outlook and other applications that use contacts to sync to mobile devices. In our company we found that iPhone generates some processing of contacts at the time that synchronize with Outlook and other social networks. Mixes the contact data and generates corrupted contacts with other users data. The solution is to use the device only with Outlook, without social networks.
This problem has happened at least 10 phones and all of them have chosen to use only with Outllook . There is no way to solve this problem, at least so we are told technicians after reporting the problem several.
I hope this help you.
Best Regards
Adele.

Similar Messages

  • Why isn't it not possible to synchronize with itunes 11.1.4  the contacts and calendars of my iphone and ipad with outlook 2010 as it was possible with itunes 10?

    Why isn't it not possible to synchronize with itunes 11.1.4  the contacts and calendars of my iphone and ipad with outlook 2010 as it was possible before with itunes 10?

    Hello, Ran12345. 
    Thank you for visiting Apple Support Communities. 
    It is still possible to sync contacts and calendars from Outlook using iTunes.  If you are experiencing issues with this, here is the best article to go through. 
    Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
    http://support.apple.com/kb/ts2776
    Cheers,
    Jason H. 

  • HT1296 I updated my PC from Windows 7 to Windows 8. I can no longer sync my Contacts and Calendar between my iPhone and my computer.

    I updatedmy PC from Windows 7 to Windows 8. I can no longer sync my Contacts and Calendar between my iPhone and my computer.

    Windows 8 is not supported at this time.

  • How can I sync outlook 2007 subfolders, contacts, and calendar to iphone 6

    How do I setup to sync outlook 2007 subfolders, contacts, and calendar to iphone 6?
    Inbox messages will sync but not the sent box from either outlook or iphone.  Also, outlook subfolders are showing up on iphone. 

    Hi,
    you don't need MobileMe or anything fancy. I personally sync my Outlook calendar and my Outlook address book with three computers (two at the office and one at home)and besides I run Office 2003 on one, Office 2007 on the other and Office 2010 on the third, so it can't get more complicated than that, but it works 100%.
    First sync Outlook with iTunes on one computer, having done that when you try to sync it to another machine, iTunes will recognize that it is synced with another computer and ask you if you want to merge the data, say yes, That's all there is to it.
    It does not work for music as you rightly say but as far as Calendars and Contacts are concerned it's flawless and transparent.
    If you hit a snag talk back to me.
    Cheers.

  • TS1347 I had to get a new hard drive on my laptop PC.  Now I am unable to sync my contacts and calendar from my iphone to the outlook software on my PC.  Although they are backed up on icloud, I really want the information on my computer.

    I cannot figure out how to sync my contacts and calendar from my iphone with my windows PC.  The message during the itunes sync process is that information is being backed up to both the cloud and my PC.  However the Outlook software remains blank.  What can I do??

    Hi Stacey,
    Thanks for visiting Apple Support Communities.
    You may find the tips in this article helpful with resolving the error you're seeing:
    iTunes Store: "An unknown error occurred (-9808)"
    http://support.apple.com/kb/TS2753
    Best,
    Jeremy

  • My hard drive crashed, and I got a new one. How do I get my contacts and calendar from my Iphone back into outlook?, my hard drive crashed, and I got a new one. How do I get my contacts and calendar from my Iphone back into outlook?

    My hard drive crashed. I have all my contacts and calendar in my IPhone. I now have a new hard drive and am trying to get my contacts and calendar into the reinstalled outlook on my desktop but can't sync. Suggestions? Thanks

    Well, let's hope that nothing was jiggled out of place when you were installing the new hard drive. Your optical drive may just be out of alignment or the disc you have is "dirty." Get a lint-free cloth and some rubbing alcohol, then clean the disc as thoroughly as you can starting from the center and working outward in a concentric circlular motion. See if that helps. In particular clean the inner portion well.
    If this does not help, then you have a problem. You have opened the computer yourself. That action voids all support from Apple. If you take the computer in for service the store may refuse to service the computer. This is not related to your now expired warranty.

  • How do i transfer my contacts, messages, notes and calendars between my iphones?

    How do i transfer my contacts, messages, notes and calendars between my iphones?

    Hi,
    Contacts, Notes and Calendars can be done through iCloud or iTunes.
    Messages tend not to be transferable.
    However If you have linked your iPhone Number with an Apple ID in Messages AND start from a  position of no message ("history", old Messages) on the phones then the iMessages service will sync subsequent iMessages  (only the iMessages)
    iMessages are the ones that go to other iPhones, or iPads or some iPod Touches or the Messages beta on some Lion computers.
    Plain SMS messages to other type of Phone or apps are not synced.
    8:55 PM      Saturday; July 7, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Does iTunes 11.1 now sync with Outlook 2013 for Contacts and Calendar?

    Previously I could sync and iPhone 4/4S with Outlook 2010 Contacts and Calendar but it stopped working when I moved to Outlook 2013.
    Does anyone know if this has now been fixed with iTunes 11.1?
    Thanks.

    Hi and Welcome to the Community!
    Unfortunately, you have moved beyond the supported platforms...refer:
    http://us.blackberry.com/software/desktop/desktop-pc/system-requirements.html
    Outlook 2013 is not supported at this time.
    Sorry.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • When I synchronise my iphone 4 by itunes with my Mac, the contact and calendar aren't transfer in my Mac

    When I synchronise my iphone 4 by Itunes with my computer Mac, the contact and calendar aren't transfer in my Mac.
    How can I transfer these data.
    Thank you for your help

    Connect the phone, click on it in the list, then click on the Info tab and check the boxes to sync contacts and calendars.

  • ITunes won't sync my contacts and calendars

    Hello all,
    I'm having some trouble syncing my contacts and calendars to my iPod, because iTunes say's it doesn't have any available, and then it asks me to open that application.
    This started after I forcibly shut down my computer.
    I've tried replacing the information by deleting all of my contacts and calendars, and restoring using the Backup application, and I still got the same message asking me if I wan't to open iCal/Address Book.
    Any solution will be appreciated.
    DC
    2.0 GHz Intel Core Duo MacBook; 5.5G black iPod 30GB   Mac OS X (10.4.8)   Hard Drive: 60 GB; RAM: 512 MB

    The most likely solution is to launch iSync
    application ,and then in the preferences menu, click
    on Reset Sync History button. This resets
    configurations for the iTunes iPod sync process that
    is dependent on the iSync system database system.
    Is this the only way to do this? I am sic and tired of reseting my sync data as .Mac seams to have plenty of it's own issues. I use several computers Two for work and an extra at the office and one extra at home that I would have to then on the next sync accept all of the diolog boxes to get the most recent sync data on each computer. What a pain in the ... Not something that I want to do again as I have done it about 4+ times in the last month.

  • Transfering contacts and calendar info from iPhone to PC

    I inadvertently deleted my contacts and calendar from my Outlook. The info is still on my iPhone. Is there a way to transfer that info from my iPhone to Outlook. For some reason, it did not work when I synced the two.

    Create at least one contact and calendar entry in Outlook (make something up). Make sure that Contacts and Calendars are checked to sync (on the Info tab in iTunes with the iPhone connected). You should see a prompt to merge or replace data - choose MERGE. That will transfer your contacts from the phone to Outlook. If that doesn't work, reset your sync history (iTunes > Edit menu > Devices tab) then try syncing again.

  • Since upgrading to maverick I have had problems syncing contacts and calendar between devices

    After recent apple support ref:532791559 my macpro will exchange these items between icloud and macpro but now I find I cannot exchange data between my iphone (IOS7) and ipad (IOS7)
    In above apple support created new accounts etc to arrange connection but now I have lost the other two items. All three were working perfectly with icloud before updating. Sorry Apple but this is a blunder!!!

    Hi,
    Thank you for taking an interest in my problem.
    What actually transpired was my Macpro (contacts) would not update after I put changes in to contacts in either iphone or ipad. Apple checked and discovered that changes made in either macPro (contacts) and contacts(cloud.com) did not talk to each other so concentrated on this.
    The rep had me signout of my macpro user account, and create a temp new user to which I signed into my icloud account as normal. Then, changes in either macpro or cloud.com now worked. He then did some changes at his end and after exiting the temp user and resigning in as origal macpro user this now made changes to each other. OK. We then deleted the temp user and this worked! but since then I have discovered that iphone and ipad now do not change icloud.com contacts or calendar so would not of course change contacts on macpro!
    Other services on icloud (photo stream, mail, docs and data, find my ----, etc) all function with my iphone (so have to presume my ipad also, but this is not with me at this time)  so the problem is confined to just contacts and calendar.
    In summary, I do have only one icloud address but which appears to have two sets of data as the devices will communicate with something but not altogether!!
    I am thoroughly confused, especially as it was all fine until I upgraded from M\Lion to Mavericks on my shiny new macpro a few weeks ago. I  had moved from Windows to Apple to avoid just such problems.
    Not enamoured with Apple at the moment, but thank you for your assistance - hope this is a better explanation.
    Kind Regards

  • How can I sync my contacts and calendars from my iPhone?

    I know it seems like it should be a simple thing to do but I just got my iPad today and was trying to get my contacts and calendar that I have on my iPhone over to the iPad.  I then realized that none of my contacts and calendars that I have created on my phone are on my computer... So I went to iTunes>Devices>Info and checked to sync my calendars and contacts and also made sure the replaceinfo my my iphone with content on this computer was UNchecked... but nothing has shown up in my iCal or Contacts on the computer... I am unsure of what to do!

    I don't mean to sound silly, but after you checked to sync the info, did you do a sync?
    you do have the option to sync between devices via iCloud. however you may wish to back up the info if you can because iCloud ate all my contacts.
    Another more tedious way is to e-mail your contacts, one at a time, and open the e-mail on your iPad and computer and save it.

  • HT4759 If I have a late 2006 iMac is there any way to sync my contacts and calendar with my iphone

    If I have a late 2006 iMac is there any way to sync my contacts and calendar with my iphone

    Upgrade to 10.7.5. See:
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.

  • I changed the email address for my apple id and now I cannot sync the contacts and calendar with my iphone

    It is crazy but in the apple store they set up the icloud for me and then I started sync the iphone against the icloud and i had some photos in streaming because they recommended to do like that. After that, the space got not enough and they asked for more more to increase the space, so I decided to come back to the previous method and sync my iphone with itunes via usb. Well, the email address that i had for my apple id became unavailable so i had to create a new account this time with gmail and since then, i cannot sync my iphone. I have done it today and i have lost my contacts and the calendar is no ,onger sync. I am using outlook to manage my mail and when I look for the i cloud it asks me for the old email address which no longer exists and does not match with the current one.
    Can anyone help me?

    Nevermind, I figured it out!

Maybe you are looking for

  • How to sort an Internal table Based on a One Char Trans type in the rec?

    Meaning, ascending descending will not work, lets say itab_A has the order O-H-W-G-I-A, and I want it to write it to itab_B to the correct order, G-H-O-I-A-W. I know I can do loop at itab_A where for each one and write it, but is their a better way?

  • In which table we get latest finish date of operation

    Hello all, I have one report for planned order in which i have to display the latest finish date of all the operation in that particular plnned order. can you please tell me from which table i can get the latest finish date of the operation. I have u

  • Two status for one idoc while IDOC_STATUS_WRITE_TO_DATABASE, giving error

    Hi I am using a Z function module to process an incoming idoc (custom process code). While using the test tool WE19, I am trying to process an idoc. When I am using Inbound Function Module tab, the idoc is processing normally. But when I am using Sta

  • From validation got error don't understand??

    Hi every one! I got an error that I don't understand. http://www.globallingua.com.mx/idiomas.php http://validator.w3.org/check?uri=http%3A%2F%2Fwww.globallingua.com.mx%2Fidiomas.php&chars et=%28detect+automatically%29&doctype=Inline&ss=1&group=0&No20

  • When I try to upgrade Lightroom to 5.4, my entire system freezes

    The installation gets to the point where the files are unzipped and the installshield installer is just about to start the actual installation. Then the system locks up and I have to reboot. I'm unning Window 7 Professional 64bit. 16GB ram Plenty of