Eject key not working - Tried another keyboard

Suddenly my eject key is not working. I have tried holding it for several seconds. The eject logo shows up on my desktop. Itunes can open the drive, toast can open the drive, eject menu can open the drive. A second aluminum keyboard will also not open the drive.
Since the drive can be opened by software, I need to know what system file to open and what code to look at so I can fix this thing I have read lots of temporary fixes in the forums here (use iTunes or the menu extras eject script) but I want a real solution. It used to work and I want to know why it stopped.
Is there a way to examine keyboard mapping or something??
Thanks
Message was edited by: Peter Mars

Apple authorized service provider has replaced the logic board due to various weird problems including sudden loss of startup chime, freeze on waking from sleep and memory issues.
During the repair event (it was an event let me assure you!) the service people noticed the Superdrive was plugged into the number 2 position on the ribbon and since there was nothing in the number one spot, the eject key didn't work. I had tried holding the option key while pressing eject (for drive position 2) but that didn't work either so not sure if switching to connector #1 or new logic board solved this problem, but the DVD tray now opens and closes using the Media Eject Key!!!

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