Ejecting dock problem - hp split x2

Question

not able to eject hp split x2 error ST500LT012-9WS142 some hard disk connected apps running how to handle this...

Answer 1

Hi,
Thank you for providing the screen shot. This really does clear up what's happening.
With the Notebook being the Split, when you go to turn it from "notebook mode" to "tablet mode", you have to "eject" it from the "docking station". The error your getting is stating this isnt' possible, due to applications that are active in the background running on the docking station. ( in these models the primary HDD is in the keyboard section).
A few things you can try:
Restart the notebook complete, then try to eject it from docking. See if the error occurs. If it does, then there's an application running on startup.
To check startup applications I would suggest doing an Msconfig: Using Microsoft System Configuration (Windows 8). That document can guide you on how to do this, you want to go into the Msconfig then on the Start up tab, disable all. Also, the services tab, check the box for hide all Microsoft services, then disable all. Apply, you should be prompted to restart.
Upon startup, only Windows services should be active, try ejecting from the docking station now. If you still get an error here let me know, you shouldn't at this point (if you do skip the rest and post). This will indicate that something turned off was causing the issue. Finding out what, is the "fun" part.
You'll have to go back into the Msconfig, and starting with the Startup tab, turn on blocks do like 5 - 10 at a time of programs. Note which down each block, this way once the issue re-occurs you can narrow it down.
Please let me know how that goes.
Thanks for your reply.
I worked on behalf of HP.