El display de mi BB Storm 9550 se apago, pero el touchscree​n funciona correctame​nte.
Hola, necesito su ayuda con una falla. El display de mi BB Storm 9550 se apago, pero el touchscreen funciona correctamente. Solo se apago mientras lo estaba usando y no volvio a encenderse. No fue golpeado ni nada y no se que puede ser el problema. Gracias por su ayuda.
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Storm 9550 -- Error Message during Synch Process
When Synch'ing my BlackBerry Storm 9550 with my PC Desktop Outlook, I get the following message:
Error Encountered.
Error Code - Ox80040fb3.
Check Documentation
This has happened several times, and it always seems to stop when about 1/4 way through synchronizing contacts. I have even re-downloaded the most recent software upgrade for the device, which completely re-sets the email setup etc. and programs I use. However, I get the same error message, nearly at the same point every time in the synchronization.
I cannot get through a synchronization now without this happening, and my device now has only a portion of the contacts database available to use for phone, email etc.
Any input on how to solve this "error" code is appreciated. Thanks for any suggestions.Hi and Welcome to the Community!
There are several public KB articles with that error code...to many to list. So, please go here:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
and search on the error code (note that the first character is a numeric zero rather than the alphabetic O that you provided).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I have been synching outlook, calendar, address book contacts, task and memos, to my blackberry storm 9550 using outlook 2003 for about 6 months. Somewhere along the line, MS Outlook on my PC no longer synchs with Blackberry contacts. I can still synch calendar, tasks and memos, but get a "not installed" for the address book contacts. I have installed the latest blackberry desktop 6.1.0B38 and tried to reconfigure. I still get "address book not installed" for the contacts. This is a wired synch and wireless is turned off. Any ideas how to fix? Davewi
Hello davewi,
The following article should help regarding the issue you are having:
http://bbry.lv/sxXPtE
Cheers,
-FB
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Blackberry Storm 9550 - **bleep** chargers!!
It's rediculous how many chargers I've had to buy in addition to buying this phone! I've now had this phone for 19 months and i've had to buy 3 chargers and it has been sent away to get fixed once. I didn't have my Blackberry for 4 weeks in which I got given a Nokia, thats greatest quality about it was that it had Snake!! They checked the battery of the phone and tested my calls (as I also wasn't able to hear anyone when they called) but yet they found nothing wrong and I was then told to buy YET another charger! Can't wait for my contract to end, definitely ditching Blackberry for Iphone if nothing gets sorted.
Using the 9550 Storm on tmobile, you will never get 3G data service.
The 9550 does not have the 3G bands which Tmobile uses.
Sorry.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Storm 9550 - Uncaught exception: java.langNullPointerException
I just started getting this error on restart. The most recent thing I have done is re-install app world (For the 900th time)
Please help its kind of annoying.
Uncaught exception:
java.langNullPointerException
K©
Storm 2 9550
v5.0.0.320Anyone else having this issue or know a solution?
K©
Storm 2 9550
v5.0.0.320 -
Replacement 9550 device having same issues as original storm 9550
I have just had the replacement 9550 two days and it is having the same issues that the original 9550 it replaced. Here's the issue: For an unknown reason, i can be using my phone or checking messages, even just picking it up and touching any button to wake up handset....it resets, red light stays on and it reboots itself. it has a new OEM battery never been dropped(if fact it has a OtterBox Defender case), never gotten wet or anything i can think of. Only have a few apps on device, the phone is more for work than for entertainment.
These are the same issues the original phone had, mostly unexplained resets. When I talked to VZW, the rep thought it was possibly a software or other issue since I have not dropped it or anything i did to it or any cosmetic marks, etc. They got me out this replacement overnight, but it is having the same issues 2 days from being unboxed. The original was still under warranty and I have total equipment coverage. Here's the issue...if I call for another replacement, and it has the same issues as this replacement and original, is this going to just be stuck with hoping i get a replacement that works? I am a year away from an upgrade and really don't have the $$$ for a switch to another type of smartphone. Any words of advice or ideas that could help me out? Thank you guys in advance! - scottsrrgolf wrote:
I have just had the replacement 9550 two days and it is having the same issues that the original 9550 it replaced. Here's the issue: For an unknown reason, i can be using my phone or checking messages, even just picking it up and touching any button to wake up handset....it resets, red light stays on and it reboots itself. it has a new OEM battery never been dropped(if fact it has a OtterBox Defender case), never gotten wet or anything i can think of. Only have a few apps on device, the phone is more for work than for entertainment.
These are the same issues the original phone had, mostly unexplained resets. When I talked to VZW, the rep thought it was possibly a software or other issue since I have not dropped it or anything i did to it or any cosmetic marks, etc. They got me out this replacement overnight, but it is having the same issues 2 days from being unboxed. The original was still under warranty and I have total equipment coverage. Here's the issue...if I call for another replacement, and it has the same issues as this replacement and original, is this going to just be stuck with hoping i get a replacement that works? I am a year away from an upgrade and really don't have the $$$ for a switch to another type of smartphone. Any words of advice or ideas that could help me out? Thank you guys in advance! - scott
Did you try not downloading any apps on the new one at first? It sounds like it could be a certain app you are downloading. Try deleting them one-by-one and seeing if that helps. If not, you could try to get another replacement sent. Just remember to send your original phone back once you receive the replacement within 30 days so as not to be charged full price. Unfortunately that is about as far as replacements go. Verizon only replaces them with the same model, unless they are out of stock. If you're the primary line on the account, you might be eligible for one last annual upgrade to use since you are 1 year into your contract. -
How to update os for storm 9550
Hi,
will any be able to help me out with the procedure to update my b storm9550.
I'm now living in India and do not have Verizon connection any longer...
And I'm using airtel bb servicesTry the steps at this link:
http://us.blackberry.com/support/installpc.jsp
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If your issue is resolved, please click the solution button on the resolution!
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BlackBerry Storm 2 9550 Email setup problem
I have a Tmobile BlackBerry curve 3g originally with a BlackBerry plan (BIS) that has an email, internet, and blackberry messenger working perfectly. My question is, I would like to use my older Blackberry Storm 2 9550 (unlocked) with my present Tmobile BlackBerry plan. However, after the "device change" I could not move my emails perfectly as I would get errors setting up on Storm although I was able to have internet access, use bbm and gps under EDGE signal.
To fully understand the problem, I tried doing the same procedure onto my other unlocked Bold 9650 device and was able to move and synchronize emails, together with internet access, gps and bbm. I just do not understand why I could not move my emails onto Storm 9550 just like on the Bold 9650 which are basically the same unlocked CDMA phone.
I have done the following:
-back up and restore (everything including service books from the present curve 3g to storm2)
-have done "register now" on host routing table on storm 2
-checked service books on storm2 and able to find "Email [CMIME]
-email setup would result to "The application has encountered an error and cannot continue"
-TCP/IP APN setting set to: epc.tmobile.com
-Storm 9550 has v5.0.0.1015 (Bundle 1656, Platform 4.2.0.442
If you could please help me step by step I would really appreciate it. Thanks
MarcHello marc1075 and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your Email setup application.
Backup your device and do a security wipe (click here) and before any data is restored, click on Email settings. Does the same error occur?
Could you send me a private message with the PIN? I can investigate further for you.
Thanks!
-HMthePirate
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Hello, I own a blackberry curve 8520 and use blackberry messenger but have a problem. That problem is that I cant see my friends display pictures and they can see mine. I have under 100 contacts and got the latest software and have tried reinstalling it. I have done everything obvious such as turning it off and on and removing the battery, can you please help me?
Hi... I got the same problem....
i;m using storm 9550. For the past three weeks, display picture of newly-added contacts did not appear...
can anyone help me please? I've tried diagnostic test but it did not work...
Thank you! -
My screen on my storm 9550 wont turn on the screen just stay black but some time it come on for a second and im able to press the SMS then it freezes three line pop ups then turns white or grey then back black but when I press the sleep button on the top of the phone the lights for the (phone, menu, back, and hang up) light up but the screen still black you can some time seen my screen at night or when you outside but the screen stays black and you can't do any thing. Does anyone know what to do.
If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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9550 locks up must pull battery
Hi,
I have a Storm 9550 on the verizon network. My phone will lock up a couple times a day and the only way to get it to work is to pull the battery. If someone calls the phone when locked up it rings to the caller as if the phone is on but I hear nothing.Look at Options > Security > Advanced > Memory Cleaning... and make sure that is DISABLED.
Do you notice when it locks up or after you've used a certain application?
To prevent freezing or lagging/slow response on any BlackBerry, the most important practice you can adopt is to be sure to CLOSE applications when you are finished using them.
If you just hit the red "end call" key to go back to the home screen the application actually stays open and running in the background. If you do this repeatedly you will have lots of apps open and consequently your memory will get used up. Lack of memory is the biggest reason your BlackBerry slows to a crawl or locks up. If you get into the habit of actually using the menu key to close the applications this will at least slow down this memory-clogging process. You still may have to do a battery pull or use the "Quickpull" app once in a while when things get slow.
To check what applications are running on your device in the background, press the Menu key then choose Switch Applications. You will see the icons of each application there.
So now, check your applications running in the background. There are commonly four or five applications that will always be running (Messages, Call Logs/Phone, BlackBerry Messenger, Homescreen, and the Browser; there are other third party applications such as BeeJive, and BlackBerry Alerts which will also run in the background which you cannot close if you want them to operate). Make certain that the browser is NOT on an active webpage (open the browser and choose Menu > Close). Close any other applications that do not need to be running (the camera or a game you were playing or Google Maps).
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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What to Look For when Buying a Used Storm to activate on Verizon Pre-Pay
Hi, I am looking to buy a Storm 9550 refurbished for use on Verizon Pre-Pay and am just wondering what all I need to look for.
Would something like this work:
http://www.ebay.com/itm/Great-BlackBerry-Storm2-9550-2GB-Black-Verizon-Smartphone-WIFI-GSM-Phone-/181217767463?pt=Cell_Phones&hash=item2a316bb027
Or is it more complicated than just finding a Verizon-branded phone?The lugs that hold the base onto the phone are not strong enough and the base often needs to be replaced. Give the base (the bit with the button on it) a tug to see whether it's broken.
-
I use a Blackberry Storm 9550 with T-Mobile but my Son, Have a Blackberry Torch 9810 that was working with AT&T that he change for Other Phone from diferent Manufactory. The 9810 is less about 6 months old.
He give the 9810 to me and I like to know if I have to Unloked the Phone to use the Sim card for T-Mobile, because was working with AT&T sim card, PLease Help with information about this to know what I should do.
Thanks very much For any info.???
Peteyes, in order for the AT&T phone to work with other carrier's SIM, it needs to be unlocked by AT&T
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Is there a new update for Blackberry Storm 2? Anybody know what the new update number is? And is this a good update with no problems?
Hi Jane,
Sorry for the delay in replying.
Since the web based loader is not working I will suggest doing the following:
1. Go to https://www.blackberry.com/Downloads/entry.do?code=02A32AD2669E6FE298E607FE7CC0E1A0
2. Download the device software for your BlackBerry Storm 9550 5.0.0.712
3. Install the software and press finish once it's done installing.
4. Navigate to the location where Loader.exe is installed. The
default location is C:\Program Files\Common
Files\Research In Motion\AppLoader.
5. Run Loader.exe. The Application Loader Wizard window
will open.
6. When the Communication Port
Selection window opens, select a PIN number for any one of the BlackBerry
smartphones connected to the personal computer. Click
Next.
7. The Application
Loader Wizard opens the Device Application Selection. Select any additional
languages or applications in the selection window and click
Next.
8. Click
Finish. The BlackBerry smartphone will be upgraded with the
appropriate software.
Let me know if you have any more questions.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
I just bought an unlock Verizon Blackberry storm 9550. I I tried to activate a data plan with Digicel Trinidad and i am getting a message stating that "Can not activate selected plan your device is incompatable with the service". Could you please help me in resolving this issue??
Check your Mobile Network and make sure you have it set to "Global"
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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