Elan Sayso/Tempo Multimedia TTS? - Ipod wont work with itunes

What does this mean?
I can put my itunes on fine and I can plug in my ipod nano 16gb...but seperately only. If I have itunes on and plug in my ipod then 'Elan Sayso/Tempo Multimedia TTS Server has stopped working' and I have to shut down itunes as it has froze.
Ive tried what apple have suggested so itunes has been uninstalled etc and my 3rd generation ipod nano works fine but it just wont work for my 5th generation.
Please help - also I am not that clever with computers so you may have to dumb it down! Many thanks

Where would I find any updates?
No idea since I don't have whatever software you are using but I'd probably start here -> http://www.acapela-group.com/

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