Electronic Signature Password

We are currently using Adobe X and each employee has a digital signature with password set up on their computer.  I have one employee who tried to electronically sign a document and after entering his password it is saying that it is incorrect.  I verified his password and we haven't made any changes.  Is there a reason his password would just stop working?

Do you mean password on your signing credential (certificate) file, .pfx or .p12? The password on these files is not resettable, it is set by whoever created your credential (usually a Certificate Authority or yourself if you created a self-signed certificate). You can use the same signing credential many times as long as you remember the password. If you forget the password, then that's it, you lost access to your credential.

Similar Messages

  • Electronic Signature Password Reset?

    I have forgotten my password. how do I reset the electronic signature password.

    If you're asking about the password for a digital ID that you created in Acrobat, there is no way to reset it. You have to create a new one.

  • Electronic Signature/Validate Local Userid and Password

    Hi
    I have a requirement that during processing of an application a user should be prompted to enter userid/password to perform an "electronic signature". I need to validate this userid/password against the local passwords on the laptop. Does anyone know if there are API's that could be used to perform this validation?
    Thank you
    John

    Refer this thread -
    Make excel sheet password protected through ABAP codeu0085
    Regards,
    Amit

  • I have adobe Acrobat - I am trying to do a electronic signature and its is asking for a passwork

    I am trying to sign a document that is protected from an university. It is asking me for a password to put in my electronic signature.  I don't have that password and it isn't the one for my account

    Hi Estella,
    It sounds like the university has disallowed signing in this particular document, unless you have  Document Permissions password. You will have to ask the person who created the document what the password is, so that you can sign the document.
    I wish I had a different answer for you--but there's no way around that without the document password.
    Best,
    Sara

  • Troubleshooting Electronic Signature in Adobe X Standard

    Trying to assist a coworker in setting up an electronic signature with password.  When walking her through the screens, I noticed the "Add Digital ID" popup box does not show "Key Algorith" or "Use digital ID for" sections (mine does).  She does not get the prompt to make up a password and enter twice.  She says that she gets a box that wants her to enter a password but she has not created one.  Any assistance is greatly appreciated.  I am new to Adobe so I am limited in my knowledge.

    Employee states this solved the password problem but now her written signature is extremely small when placed on a document.
    Cheryl A. Henson
    Deputy Director
    Board of Review
    State Capitol Complex
    Building 6, Room 817-B
    Charleston, WV  25305
    Phone: 304-558-2019
    Fax:  304-558-1992
    Email:  [email protected] <mailto:[email protected]>    
    The information contained in this electronic message is legally privileged and confidential under applicable law and is intended for the use of the individual or entity named above.  If the recipient of this message is not the above-named recipient, you are hereby notified that any dissemination, copy or disclosure of this communication is strictly prohibited.

  • Electronic signature while approving documents

    Dear experts,
    I have a client who is validating its SAP B1 implemented system in compliance with FDA 21 CFR part 11 (electronic records and electronic signatures).
    Can any one please describe how SAP business one treats electronic signature while approving documents? because in FDA 21 CFR part 11, it requires electronic signature on approval of certain documents which must contain 'the name of the signer, 'time and date stamp' and the 'meaning (such as approve, review, verify) associated with the signature' plus the traceable record of electronic signatures.
    Furthermore, it also require a 'password' or user id of the signer'  at the time of signing the document. In B1, it does not ask for user id / password at the time of approval and simply rely on login id / password. If user is already logged in, B1 simply allow the approver to approve a document and does not prompt for user id / password again.
    Can we fulfill the signing requirement in SAP Business one? and modify or customize B1 in such a way that it starts prompting for user id / password at the time of approving the document too?
    Any help is highly appreciated>
    Thanks in advance,
    Farhan

    Closing it

  • Electronic signature options

    When setting up a new electronic signature do I choose:
    New PKCS#12 digital ID file (which sounds really confusing)
    or
    Windows certificate store
    What is the difference & what is an easy way to explain this to people who will be signing it why they are choosing a particular option?
    And how safe & secure is this electronic signature with adobe?  Is there any information from adobe stating its security gurantee?

    Hi Johnny,
    This can get complicate, not because it is that hard, but because there are a lot of little pieces when it comes to grasping digital signatures. With that in mind, please don't hesitate to tell me if what I write isn't clear.
    First, a bit of what is a digital ID (the thing you use to create a digital signature)? It consists of three pieces; 1) a public key, 2) the corresponding private key, and 3) certificate data such as your name and the validity period. When you create a digital ID it has to be protected because it contains your private key. How it's protected depends on where you store the digital ID.
    This brings us to your initial question. When you create a digital ID Acrobat has to know where you want to store it. The Windows Certificate Store (and "store" in this case means a storage location, not a place you buy something from) is managed by the Windows operating system and the concept is the private key is protected by your Windows logon password. Windows does allow you to set a security level where you may be prompted by Windows for  password every time you want to access the private key, or you could just go with if I've logged in that's good enough.
    The other place that Acrobat will allow you to save the digital ID is in a file. Like any other file, it's just a piece of data that gets saved to your hard drive (or some network drive) and it has a file extension (in this case .PFX). The big difference between a .PFX file and say a .TXT file is the .PFX  file has to be password protected (again, because it contains your private key and you don't want anybody else having access to that). Thus, as part of the file creation process Acrobat will ask you what password you want to use. The crux of the matter is the .PFX file is itself being encrypted using password security.
    As an aside, there are other places that Acrobat can access (read) a digital ID, but these are the only two place that it can save (write) a digital ID. The digital ID could reside in the Mac Keychain (its the Macintosh equvilent of the Windows Certificate Store), or on a smart card or USB token or even a specialized server, all of which Acrobat can access.
    Finally, you asked about where to get more info. A good place to stat is http://www.adobe.com/security/digsig.html where you can start to read up on the benefits of digital signatures.
    Steve

  • Capturing image with electronic signature.

    A new functionality of electronic signature is provided with webcenter content. We can create metadata for electronic signature but its type can only be text, int, checkbox, lontText etc. It does not allow capturing image.
    As per our requirement we want a process like
    1. System will allow every user to upload an image of his signature. (We can do it by normal check in so no problem here)
    2. Electronic signature should be configured to take image as a metadata. (Currently I believe signature can't take image)
    3. When user signs a document, image metadata should get automatically populated with users signature as checked in in first step. (Currently I believe we can't set default value for signature metadata)
    4. User should provide password and other metadata information and document should get signed. (No problem here)
    5. As part of water mark we should be able to show image of signature on document.
    How should we achieve it?
    Thanks
    Sanjeev.

    I believe there's a disconnect between what an official "electronic signature" is vs. other electronic signatures. There is a defined regulation that states what an official electronic record signature is: 21 cfr part 11 .
    putting an image isn't a 'real' esig.
    I do not believe that WCContent's new esig feature is what you're after.
    I'm not sure exactly what the last few lines of your previous post were after, but you might be able to get away with only using the PDF Watermark component if you just want to stamp specific content into the pdf.
    If you want to stamp images into pdfs, you'll have to create a custom component that does some custom image manipulation, I believe.
    If you have a requirement for 'real' electronic signatures. you should check if your requirement needs to follow 21 cfr part 11. if so, then you should use what WCContent offers out of the box.
    This document seems to cover the topic in very good detail:
    http://www.usdatamanagement.com/attachments/article/274/Oracle-ECM-Part-11-Certification-White%20Paper.pdf
    Does this help separate what UCM offers as an esig vs. stamping an ink-signature image into a pdf?
    -ryan

  • How to use touchpad to sign electronic signature on website form?

    how to use touchpad to sign electronic signature on website form?

    website is related to personal information i am completing for new job (background check). You will not be able to access site they provided user name/password. After completing the form the instructions are to hold left button on mouse in my case trackpad and sign the form ..no luck. I added microsoft mouse as another alternative to trackpad still no luck. Apple support is closed today. Any help is appreciated.

  • How do I set up electronic signature on my Mac?

    Hi, My name is Gigi.
    I have a Mac computer OSX version 10.8.5.
    Memory 16 GB 1600 MHZ
    I need help to set up the electronic signature. Could someone give me specific instructions on how to do this?
    Thank-you
    Gigi

    Hi,
    Pls try this one- this works if you don't have a wireless rourter...
    On Airport Menu: (signal icon on upper right side near time)
    Create Network
    Type a network name
    Channel (automatic 11)
    Leave password box blank (optional if cx wanted to enter password)
    Click OK
    Check if customer is connected to network created on Airport menu (should have a check mark on the newly created network)
    On Printer
    Access Wireless Setup Wizard
    Select network that was setup on Mac
    Network page should be printed if connected successfully (Adhoc should be the connection type)
    IP address should be 169.xx.xx.xx (either on display wireless summary or on the network page)
    Printing a document
    Enter ip address in Safari (or any web browser)
    Cx should be able to access EWS/printer server
    Open any document, should be able to print
    If not printing, check if printer is offline
    +/- printer from the list, should be able to print doc
    Hope this will help...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • Multiple electronic signatures in PDF portfolio

    I Have a PDF portfolio that has multiple PDFs in it each requiring 1 or more electronic signatures.  The problem is that after the first person signs one of the PDFs no one else is able to and they receive an error saying it's already open or they have read only access

    Which Acrobat version do you have? I've heard that there is a bug in this area in Acrobat 11.0.7. I do not have personal experience with it and I do not know how soon it will be fixed.

  • Can I open a Reader 9 Document with electronic signatures in Reader 10?

    I currently have an Adobe Reader 9 document with fields filled out and also with several electronic signatures.
    I need to be able to edit this document.
    My understanding is that I can only edit or add the typewritter tool only when using Reader 10.
    So couple of questions. First, will I be able to open this Reader 9 document using Reader 10?
    Second, will I be able to add the typewritter tool once I download Reader 10?
    Third, will I be able to make changes to existing form field data, once I add the typewritter tool?
    Fourth, will this process invalidate the digital signatures already authenticated?

    The "Typewriter tool" is only available in Acrobat Pro. Reader 11 DOES have the ability to "Add text comments" to a PDF but it isn't exactly the same thing. I'm unsure if "comments" will print or not.

  • I forgot my digital signature password. How do I create a new one with the same email.

    I can not remember my digital signature password. I've attempted to create a new one with the same email address. The message I receive is that i already have a digital signature with that email. I would like to use the same email address.

    You probably mean that you forgot your digital certificate password and I presume that this is a self-signed certificate that you yourself created, not a certificate that you received from a Certificate Authority (CA). If this is true then you can create a new self-signed digital certificate (Digital ID in Acrobat-speak) the same way you created the first one: In Acrobat XI it is Edit->Preferences->Signatures->Identities&Trusted Certificates->More. Then click on "Add ID" button and follow the prompts. You can create as many self-signed certificates with the same credentials (name, email, etc.) as you wish. You'd have to figure out how to distinguish them, though.

  • How do I add an electronic signature to a document?

    Hello and thanks in advance for your help.  How do I add an electronic signature to a document?

    Sergio
    Glad you stepped in and elucidated my inadequate explanation.
    Step by Step explanations of the problem will get Step by Step instructions, but its been a week and the O.P. hasn't elaborated on what they actually want.
    You may consider it a horrible answer, what was your opinion of the question?
    Peter
    PS I looked hard but couldn't find a reference to Preview in my post.

  • How do I add an electronic signature to a pages document

    how do I add an electronic signature to a pages document?

    Sergio
    Glad you stepped in and elucidated my inadequate explanation.
    Step by Step explanations of the problem will get Step by Step instructions, but its been a week and the O.P. hasn't elaborated on what they actually want.
    You may consider it a horrible answer, what was your opinion of the question?
    Peter
    PS I looked hard but couldn't find a reference to Preview in my post.

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