Electronic signature problems - documents are corrupting

I've been having periodic issues with people trying to electronically sign PDFs. Saving the document to a server, having the signatories open it (one person at a time!) and then trying to sign and then getting an error message "The document could not be signed". This corrupts the file in terms of signatures; once that error appears, nobody else can sign any other signature space, they get the same error message, and signatures are deemed "invalid".
Has anyone else experienced this issue, and if so, what are the possible solutions?

It's possible to automate the process. You can use a batch process (aka Action) that adds a digital signature field to each document in a collection and then signs it. The JavaScript methods you'd use include doc.addField and field.signatureSign:
http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/JS_API_AcroJS.88.435.html
http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/JS_API_AcroJS.88.758.html

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Java 45 electronic signature problems

Hi there
Im trying to apply for a job online and it is asking for an electronic signature. When i go through the steps to get one it checks my computer, browser and java. It failed on the java check because I had the latest version of java and it suggested that i have java hotspot(tm) 1.6.0_32 - 1.7.0_45 .
So i uninstalled my java and installed 1.7.0_45.
Now the check isnt detecting java at all. Ive been into the java control centre and played around with security settings but nothing seems to be working.
Any ideas?
I am on a windows 7 PC and using Internet Explorer (because Chrome fails the browser check for this particular job application website).

Hi,
You are correct that Adobe follows RFC 2560 when it comes to processing OCSP responses, but it's not section 2.2. that covers the issue you raise, rather section 4.2.2.2 - Authorized Responders. It's explained very clearly in section 4.2.2.2 what entity is authorized to sign the OCSP response. As you will note in this section one way to configure an application is to set up a local configuration and Acrobat being fully RFC 2560 compliant does allow you to do just that.
Your best bet is to review the Security Admin Guide which you can find at http://learn.adobe.com/wiki/download/attachments/52658564/acrobat_reader_security_9x.pdf?v ersion=1 specifically section 5.4.1.1 which has all of the setting you need to configure a local configuration.
Steve

Error message "The document could not be saved. This file is already open" when trying to complete an electronic signature.

Running Adobe Acrobat Professional 10.1.0. I cannot upgrade to newer version because several applications were already tested on this version.
When trying to complete an electronic signature, my users receive the error message ""The document could not be saved. This file is already open". When they close and open the file again to try to sign again they find a corrupted electronic signature. Instead of a clean signature with the box colored in light blue they see their signature with the embedeed message Click Here to Verify & Sign with the box colored in grey.
We turned off antivirus in the Sharefolder where the forms are stored and nothing. We turned off the antivirus on the client and nothing. We stored the files in another server and nothing. One workaround is saving the file in the desktop, signing it, and then back to the Sharefolder. Another is saving the file with a different file name.
I've searched and the only similar thing was caused by the Windows Preview Pane. See Information Transmogrification: Adobe Acrobat saving a file does not work, displays “File may be read-only”. No luck with this one too.
Is definitively an intermittent problem. The users that experience the problem experience it intermittently.
This started to happen when we move our computers to Windows 7.
Any ideas?

Correction on Question:
This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
Users began getting the error message:
'The document could not be saved. This file is already open.'
last Friday after having no problems prior to this. Some users can edit the editable .pdf forms on the website and save the file with the same name to the website. Some get the error mentioned in the subject.
We really need help getting this resolved.
Sandy Martin

I cannot place an electronic signature in a document with form fields?!

I have Acrobat Pro installed on a windows 7 and windows 8.1 machine. On both I have lost the ability to place an electronic signature (Draw my signature) and only have the option for a digital signature. The problem is remedied if I print to pdf but then I lose the form fields.
I'm an idiot and so are the people that I need to send this to. I just want to easily fill the necessary fields out, draw my signature and forward it to the next guy to do the same so that it can be printed and turned in. Digital signatures are severe overkill for this (and i'm not going to be able to teach everyone how to create one) and I need to know how to re-enable the ability to electronically sign and keep the form fields.

re: "Digital signatures are severe overkill for this"
Yep, I discovered that as well.
I rolled my own "signature" for a client...I just added a 3 character "initials" field and a "Certify" button.
The initials act as the signature and once they hit the certify button, all form fields are set to read-only....via custom javascript.
The only problem is that I am unable to SAVE the document via javascript because of Acrobat trusted functions....
which I don't have.
So I just prompt the user to Save the document at that time.
It's a little ugly, but it works..

My windows says i can't download firefox installer because file is corrupt, it does not have an electronic signature

after i donated 5dollars to become a member of firefox, i was given a file to download onto my laptop. this file is suppose to allow me to begin the process of setting up or installing firefox into my laptop that i may browse the internet. after i saved this file into my laptop i tried to open the file so i may start the process of setting up firefox into my laptop but my system says firefox file is corrupt it does not have an electronic signature. therefore i can't complete the firefox set up process that will allow me to have firefox installed in my system that i may browse the internet.

You should not be paying for firefox, delete whatever the file is and run malware checks on your computer.
Obtain a proper version of firefox from say getfirefox.com for free and install that.
* presumably you are using Windows (your system info, aside, suggests you are using IE ) see [[installing firefox on windows]]
* and [[is my firefox problem a result of malware]]
See also
* http://www.mozilla.org/en-US/legal/fraud-report/index.html
Which includes
Please use this form to report any websites or mobile app stores that are:
Distributing harmful products under Mozilla brands such as Firefox.
Charging for Firefox, Thunderbird, or any of the Mozilla products.

How do I add an electronic signature to a document?

Hello and thanks in advance for your help. How do I add an electronic signature to a document?

Sergio
Glad you stepped in and elucidated my inadequate explanation.
Step by Step explanations of the problem will get Step by Step instructions, but its been a week and the O.P. hasn't elaborated on what they actually want.
You may consider it a horrible answer, what was your opinion of the question?
Peter
PS I looked hard but couldn't find a reference to Preview in my post.

How do I add an electronic signature to a pages document

how do I add an electronic signature to a pages document?

Sergio
Glad you stepped in and elucidated my inadequate explanation.
Step by Step explanations of the problem will get Step by Step instructions, but its been a week and the O.P. hasn't elaborated on what they actually want.
You may consider it a horrible answer, what was your opinion of the question?
Peter
PS I looked hard but couldn't find a reference to Preview in my post.

Electronic signature - I am not able to sign it, it appears "cryptoghrapy problem code error 13" ?

Last week I was able to sign documents electronically. I got the version Adobe Distiller 9. My electronic signature is linked to a FIS certificate issued by Exostar. This is a corporate FIS certificate, work for Rolls Royce.
Everytime that I am going to sign it appears "cryptoghrapy problem code error 13".
I have no clue what is wrong. Any suggestion.
Thanks and regards,
Lucas

[discussion moved to Creating, Editing & Exporting PDFs forum]

Adobe X Std - Electronic Signatures and Flattening Document

We are experimenting with Electronic signatures using Adobe X std. Once a signature is added to a document, we want to flatten the document so that the signature and all other annotations can not be changed. I have found the javascript code needed to flatten documents and it works fine for all annotations, but not for the signatures. After adding a signature and choosing to flatten the document, I get the error:
NotAllowedError: Security settings prevent access to this property or method.
Doc.flattenPages:266:App FlattenPages:Exec
I don't know what security settings or other changes are needed to prevent the error. Help would be greatly appreciated!

Validating signatures is the normal and most important thing about them. That is how they work. This is fundamental stuff which you must explain to the users of the document as surely as they need to know how to use a pen for paper signatures.
Consider: if you come upon a PDF that is signed by your boss, how do you know it is signed by your boss? Because the signature has his name on it? Hardly the proof needed to fire a man or release a million dollars.
But if your boss sent his public key to you before, you can check the signature in the file against the public key, and this is absolute proof. Validating has to be done every single time, otherwise it is like sending a paper document with "trust me, this one's fine" written on a sticky note.
However, a group of people can share signatures and arrange that validation is automatic when files are opened. Don't know the details.

Electronic signature in about 100 documents at a single blow?

In our company we are not using Acrobat yet (except the reader), but thinking of buying it as we need to implement electronic signature for future processes. Now I need to know if it is possible to sign a large amount of documents electronically in one go e.g. maybe by using actions? Or is it necessary to open each single document to sign it.
The thing is we create measurement reports and some orders include up to 150 parts. For each part a seperate measurement report will be created which needs to be signed. If our technician has to open each report to sign it, it'll take him at least an hour to get all the refering documents signed.
Any idea to get this done efficiently?
THX.

It's possible to automate the process. You can use a batch process (aka Action) that adds a digital signature field to each document in a collection and then signs it. The JavaScript methods you'd use include doc.addField and field.signatureSign:
http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/JS_API_AcroJS.88.435.html
http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/JS_API_AcroJS.88.758.html

Having problems combining PDF files with electronic signatures...

I have Adobe Pro XI and I've been trying to combine numerous PDF files. They are each 2 pages and contain electronic signatures. When I attempt to combine them it appears to be working and then suddenly Adobe just closes with no error message or anything??

Think about it: You sign a document and then someone adds some pages to it
and pretends you signed those as well. You wouldn't what that to happen,
would you? Well, with digital signatures it can be prevented.
On Mon, Dec 8, 2014 at 10:39 PM, breeberry09 <[email protected]>

How do I sign a document in Adobe Reader w/electronic signature?

I'm trying to sign a tax form, its unclear from the Reader doc how to create a signature for use on the document.

Hi Matt,
Starting with the form you want to sign opened in Reader, select the Fill & Sign tool on the right side of the toolbar. This will open the right hand Fill & Sign panel. Next, open (expand) the Fill & Sign Tools pane.
There are three possible scenarios from this point...
The Place Signature tool is disabled (grayed out). This would be because the security setting on the file do not allow for changes.
The Place Signature tool is enabled, but when you select it and get the Place Signature dialog, the only option available is Use a certificate. This is because the document contains an existing signature field and the assumption is the document author requires a secure digital signature as opposed to electronic signature.
The Place Signature tool is enabled,and all of the radio buttons are enable on the Place Signature dialog.
Depending on which of the three scenarios you encounter drive what you can do next. Obviously with scenario 1 there is nothing else to do. With scenario 2 you have to have access to a valid digital ID to create a digital signature. With scenario 3 you have the option of creating either a digital signature using your digital ID, or you can create an electronic signature by placing a mark on the document. That mark can be your typed name, a signature you create with a mouse, or a scanned image of your wet-ink signature.
If you need to create a digital signature, then you need to have access to a digital ID. There are two options for procuring a digital ID; either you can buy one from a trusted Certificate Authority (CA) who will vet your identity, or, you can have Reader generated an untrusted digital ID for free. What you select to do depends on what the second party (you're the first party, the document recipient is the second party, and if a CA is involved they are the third party) requires, or more precisely, what agreement you and other party come to.
I hope this helps get your started.
Steve

Can I open a Reader 9 Document with electronic signatures in Reader 10?

I currently have an Adobe Reader 9 document with fields filled out and also with several electronic signatures.
I need to be able to edit this document.
My understanding is that I can only edit or add the typewritter tool only when using Reader 10.
So couple of questions. First, will I be able to open this Reader 9 document using Reader 10?
Second, will I be able to add the typewritter tool once I download Reader 10?
Third, will I be able to make changes to existing form field data, once I add the typewritter tool?
Fourth, will this process invalidate the digital signatures already authenticated?

The "Typewriter tool" is only available in Acrobat Pro. Reader 11 DOES have the ability to "Add text comments" to a PDF but it isn't exactly the same thing. I'm unsure if "comments" will print or not.

MacBook 2006 w/Snow Leopard; HP B210 printer; print problem; error message: One or more components of the HP printing software are corrupted or missing. Reinstalled software but Mac will not cause printer to print.

? MacBook 2006 w/Snow Leopard; HP B210 printer; print problem; error message: "One or more components of the HP printing software are corrupted or missing..." Reinstalled software but Mac will not cause printer to print. My MacBook Pro works fine with same wireless printer.

Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Electronic signature in merged documents?

I am trying to create a new document using multiple files. Some of these files contain electronic signatures. Can the electronic signatures be preserved in the merged document?

A digital signature applies to an entire document. If you somehow combine documents that contain digital signatures, any signatures cannot be verified since the document to which they apply has been changed.
You can add documents to a PDF as file attachments (aka embedded files), which is what you do when you create a portfolio. The individual documents can later be extracted and any signatures can be verified.

Electronic signature problems - documents are corrupting

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