Element 9 Inspiration Browser

I am using Element 9 and i don't know what happened but when i click on it and the welcome screen pops up, at the bottom of the screen it says "gathering user info..." and it doesn't gather anything. there was some other thing started happening so i uninstalled it and reinstalled and now i can't get the inspiration browser to download the update. it gives me a message that says, "download error has occured, try to download agin." and it still does not download. it also tell me before the download that "installing the application requires adobe air, which also downloads." but it doesn't download. does anyone know how to fix this problem. online chat with adobe they told me to call customer serves for job ticket

Moving this discussion to the Photoshop Elements forum.

Similar Messages

  • Elements 9 Inspiration Browser

    Question I uninstalled old elements 9 Inspiration Browser.  How can I install new Browser?

    There's no point to doing that, since there is nothing in the IB anymore. The tutorials are available at tv.adobe.com now.

  • Cannot log into account via "Elements 10 "Inspiration Browser"

    I did a "live chat" and they sent me here.
    Cannot log into account via “Elements 10 Inspiration Browser”
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    Free Memory: 3.3GB
    Important Drivers / Plug-ins / Libraries:
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    Apple QuickTime Version: 7.73
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    The IB is dead and gone, along with photoshop.com. The tutorials are now over at
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  • Elements 10 - Inspiration Browser Upgrade.

    After uninstlling Inspiration browser as instructed. I can not re-install the update. Other help areas said to unistall Adaboe Air and intall the lateast, which I did.  Inspiration still will not install.  All that happens is "Error Installing" "Retry"

    looking for solution to jeff's problem

  • Elements 9 inspiration browser update for Mac

    When I attempt to update the inspiration browser for my Mac, I get the following error message: " This  application cannot be installed because this installer has been misconfigured. Please contact the application author for assistance."
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      OK sorry you have problems.
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  • Why am I unable to log into Photoshop Elements 10 Inspiration Browser?

    When I attempt to log in the Inspiration Browser, log in just runs and never logs in.

    There is no inspiration browser anymore and there is no photoshop.com anymore.
    If you want videos then you need to go to this link:
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  • Photoshop elements inspiration browser update

    I am unable to install the update for Photoshop Elements 10 Inspiration Browser.  I followed the directions on the tutorials.  I uninstalled the browser from my programs, restarted the computer, and tried to install the update.  Every time I was connected to the link, the directions said to click on the install now button, but there is no button.  Please help as PE keeps crashing. 

      For transfer to a new PC, use the back-up and restore procedure starting in the Organizer on the old PC.
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  • Where are links (that work) to download Adobe AIR Photoshop Elements10 Inspiration Browser UPDATES?

    In updating Photoshop Elements 10, I was instructed to uninstall both the Photoshop Elements 10 Inspiration Browser and Adobe AIR software.  I did.  But now I don't have the weblink where I can download the suggested updates.  (They were uninstalled along with the software.)
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    RMP

    You can't get with out AIR.  you could uninstall it afterwards.
    i believe there is switch you could user when installing it to diable the AIR.  I have it disabled at work, but I'm also
    packaging it for mass deployment to 7000 machines.  Check out appdeploy.com
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  • Got message that installer was misconfigured when trying to install new Inspiration Browser on my Ma

    Tried to install  an upgrade to my Elements 9 Inspiration Browser on my Mac and got message that installer was misconfigured-- what can I do?

    Well, the first thing to do is to decide whether it's worth hassling with it at all, since the video tutorials are now available at tv.adobe.com.

  • Photoshop Inspiration Browser Error Update

    download error after many attempts to download Inspiration Browser. All I get is continue to try again: over and over.

    Which version of PSE?
    If it is the latest version (Elements 11), Inspiration Browser will not be available.
    Thanks
    Andaleeb

  • Download error for Inspiration Browser and AIR- Elements 9

    I have had Elements 9 for months but just installed it. I want to the the Inspiration Browser. It is not installed and asks if I want to install. I say yes and am taken to a downoad page saying I also need AIR, would i like to download both. I say yes and the process starts then I get "Download error" but no further explanation.
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    Thanks.

    Moving this discussion to the Photoshop Elements forum.  I believe you can access the same content as available for the Inspiration Browser at http://tv.adobe.com/.

  • In photoshop elements 10, I followed instructions to update the Inspiration Browser. Nothing happens

    I started Photoshop Elements 10 and followed instructions to update the Inspiration Browser.  After clicking download and install nothing happens.

    I installed Photoshop Elements today and ran into the same problem following the instructions to update the Inspiration Browser---nothing happened after clicking "Install Now" on the installation link. Updating Adobe Air to the latest version got around the problem for me. I was offered to update after running Adobe Commmunity Help for the first time. The update took my already installed version two to version three, and after that clicking on "Install Now" began an installation process that insalled the Inspiration Browser. Hope this helps.

  • Updating the inspiration browser in Photoshop Elements 10

    Why do I see alot of unanswered questions about the obvious problem with "updating" the inspiration browser for Elements 10?  Nice work...
    How does one go about FINDING the answer to this problem?

    Hi,
    I updated the title to make it more relevant to this discussion. Can you try the solution mentioned in this doc and let us know if you still have problems?
    http://helpx.adobe.com/photoshop-elements/kb/tutorials-displayed-inspiration-browser-photo shop.html
    Thanks,
    Preran

  • I am unable to access Elements Inspiration Browser in Elements 10 Editor

    Does anyone know why I can't login (using my Adobe Id) when trying to access Elements Inspiration Browser from the Editor?

    Photoshop.com and the IB are dead and gone, have been for well over a year. There is nothing to log in to anymore.

  • Photoshop Elements 10 and Inspiration Browser installation help needed.

    Photoshop Elements 10 said delete Inspiration Browser, then reinstall.Keep getting "download error". Was able to install Adobe AIR. Now what do I do?

      If you are using the welcome screen try updating directly from the Organizer but first open your web browser and make sure you are logged in to Photoshop.com on-line.
    Then launch Photoshop Elements Organizer
    On the menu bar click Help >> Elements Inspiration Browser
    Enter your ID and password
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