Element doesn't recognize my camcorder

I have a custom built computer. When I try to use the capture feature of Elements, I get a message that my camcorder (Canon Vixia HF300) is not connected. After searching the manual I found a statement that said that the "Transfer Utility" software does not work with a custom built computer. I have to download all the files on the camcorder's memory stick to Organizer in order to access the video files. It is a long and tedious procedure. I have another older digital camcorder that records on tapes, and I have not trouble capturing video from it. Is there something I can do to have Elements recognize my camcorder? John H.

No need to dismount your external firewire drives.
Have you tried opening iMovie 08, then plugging in the camera to the firewire?
Camera should be plugged into electric power (not batteries).
Make sure your camera is turned on and in the right mode according to your owners manual. This is probably PC mode or playback mode.
I can't think of a reason that this camera would not work. It sounds like a vanilla miniDV camcorder.

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From: bridge_mastero <[email protected]>
To: David Gross <[email protected]>
Sent: Wednesday, February 18, 2015 9:09 AM
Subject: Photoshop elements 13 doesn't recognize my Epson scanner
Photoshop elements 13 doesn't recognize my Epson scanner
created by bridge_mastero in Photoshop Elements - View the full discussionHi , Please see in network that your scanner is present in the network list or not ?type Network on file explorer. https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-7206081-729762/900-234/networ k.png If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7206081#7206081 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7206081#7206081 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
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Hi,
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Best Regards,
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Finland
2014-10-13 8:52 GMT+03:00 andaleebfatima1 <[email protected]>:
Photoshop Elements 13 doesn't recognize Samsumg images not jpeg
images even created by andaleebfatima1
<https://forums.adobe.com/people/andaleebfatima1> in Photoshop Elements
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<https://forums.adobe.com/message/6818793#6818793>

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