Element entry against the employee and company

How do u check element entry against the employee and company? Don't we have to use Benefits tables. And what tables are we supposed to use.
Many Thanks

I got my phone in october, faxed in paystub at the same time. The store told me 1-2 billing cycles. When the first bill came it wasnt on there, I went into another verizon store and they told me its faster to bring them the paystub so they can take a picture of it and "instantly" get it in the system. Then the next bill came and it still hadn't been fixed so we called and then they gave us some "ticket number" and told me it should be on the next bill. This months bill is here and and its STILL not there.  This is ridiculous. customer service is TERRIBLE!  There is only one number for customer support and they are helpless.

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