Elements 10 and 11 and Windows 7

There have been a lot of questions regarding the launching of Elements 10 or 11 organizer in Windows 7 enviroment. For many users it simply won't launch. Myself, I've given up Elements 11. Neither the Welcome screen or direct launch of the Organizer as administrator works. So there must be something fundamentally wrong in the program. Thanks a lot to all of you who try to help. But why can't the manufactor of Adobe Elements solve these problems? Do they ignore them? If the programs run for the majority of users then they seem to be happy and do not mention launching problems at all in their help files. Can anybody try to make Adobe wake up? Øivind

Hi again! Still struggling to launch organizer 11. None of the suggestions I have found works for me. The 11 Welcome screen will not launch either. Elements 10 works as long as I launch the organizer directly as administrator. System: Win 7 64 bit, 8 Gb Ram.
In the \11.0\Organizer catalog there is a log file - very short:
0 Elements Organizer 11.0.0.0 Log (5) started 2013-04-17 15:20:24.791
       0 (+   0) Windows OS Version as reported by Qt: 0x30
      13 (+ 13) Desktop Resolution: 1920 x 1080 Depth: 32
      13 (+   0) Begin AMT Library calls
This is an example of the log file from Elements 10:
       0 Elements Organizer 10.0.0.0 Log (5) started 2013-01-24 09:37:03.175
       0 (+   0) Windows OS Version as reported by Qt: 0x90
       4 (+   4) Desktop Resolution: 1920 x 1080 Depth: 32
       5 (+   1) Begin AMT Library calls
     102 (+ 97) End AMT Library calls
     189 (+ 87) Primary Font: Myriad Web Pro
     189 (+   0) Loading Bitmaps...
     522 (+ 333) Loading Components...
     522 (+   0) Initializing BIB Host...
     524 (+   2) Initializing Bravo Components...
     524 (+   0) Initializing ACE
     525 (+   1) Initializing color settings
     812 (+ 287) Monitor color profile: Samsung - Natural Color Pro 1.0 ICM
     812 (+   0) Initializing XMP
     815 (+   3) Initializing Plug-in Host...
     821 (+   6) Initializing Photoshop Adapter...
     821 (+   0) Initializing AS Host...
     823 (+   2) Initializing Plug-ins...
    1228 (+ 405) BEGIN -> pse_util::add_mime_types
    1230 (+   2) END -> pse_util::add_mime_types
    1231 (+   1) Plug-ins found:
    1231 (+   0)   C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe (Sweet Pea 2 Adapter Plugin)
    1231 (+   0)   C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\Elements 10\File Formats\Camera Raw.8bi (Camera Raw)
    1231 (+   0)   Locales\en_us\Plug-Ins\File Formats\BMP.8BI (BMP)
    1231 (+   0)   Plug-Ins\Organizer Only\File Formats\Gif.8bi (CompuServe GIF)
    1231 (+   0)   Plug-Ins\File Formats\WBMP.8BI (Wireless Bitmap)
    1231 (+   0)   Plug-Ins\File Formats\Targa.8BI (Targa)
    1231 (+   0)   Plug-Ins\File Formats\Pixar.8BI (Pixar)
    1231 (+   0)   Plug-Ins\File Formats\PCX.8BI (PCX)
    1231 (+   0)   Plug-Ins\File Formats\FilmStrip.8BI (Filmstrip)
    1231 (+   0)   Plug-Ins\Organizer Only\PhotoshopAdapter.apl (Photoshop Adapter)
    1231 (+   0) File format plug-ins:
    1232 (+   1)   Camera Raw (R: tif crw nef raf orf mrw dcr mos raw pef srf dng x3f cr2 erf sr2 kdc mfw mef arw nrw rw2 rwl iiq 3fr fff srw)
    1232 (+   0)   BMP (R: bmp rle dib)
    1232 (+   0)   CompuServe GIF (R: gif)
    1232 (+   0)   Wireless Bitmap (R: wbm wbmp)
    1232 (+   0)   Targa (R: tga vda icb vst)
    1232 (+   0)   Pixar (R: pxr)
    1232 (+   0)   PCX (R: pcx)
    1232 (+   0) Initializing AGM
    1332 (+ 100) Initializing CoolType
    1344 (+ 12) System:
    1345 (+   1)   System Architecture: Intel CPU Family:6 Model:10 Stepping:7 with MMX, SSE Integer, SSE FP
    1345 (+   0) Driver versions:
    1345 (+   0)   Microsoft DirectX Version: 9.0
    1345 (+   0) Support application versions:
    1346 (+   1)   Adobe Acrobat Reader Version: 11.0
    1346 (+   0)   Adobe Acrobat Version: Not installed
    1349 (+   3) Initializing OLS
    1432 (+ 83) Cleaning up old email attachments
    1433 (+   1) Initializing Controller...
    1433 (+   0) Initializing Platform...
    1434 (+   1) Initializing Threads...
    1436 (+   2) Initializing Model...
    1437 (+   1) Begin Open Amoc Database
    1478 (+ 41) End Open Amoc Database
    1480 (+   2) Initializing Main Interface...
    1858 (+ 378) Main window visible
    1922 (+ 64) Finished UI init.
    3397 (+1475) reloadNavigatorAndView() initializing for a new Search
    6047 (+2650) App is now visible and ready for input...
    6199 (+ 152) Begin PtContentbgThread() construction
    6199 (+   0) End PtContentbgThread() construction
   52807 (+46608) BEGIN BackgroundPreprocessor::setupInitialRequests
   53474 (+ 667) END BackgroundPreprocessor::setupInitialRequests
   53474 (+   0) BEGIN WaldoPreprocessor::setupInitialRequests
   53964 (+ 490) END WaldoPreprocessor::setupInitialRequests
111279 (+57315) APD: received import message
113912 (+2633) reloadNavigatorAndView() initializing for a new Search
114697 (+ 785) App is now ready for input...
237008 (+122311) reloadNavigatorAndView() initializing for a new Search
237278 (+ 270) App is now ready for input...
738909 (+501631) reloadNavigatorAndView() initializing for a new Search
739157 (+ 248) App is now ready for input...
817382 (+78225) Begin TagSearch() inside PtFinder::addTagToLens()
817455 (+ 73) reloadNavigatorAndView() initializing for a new Search
818200 (+ 745) App is now ready for input...
818201 (+   1) End TagSearch() inside PtFinder::addTagToLens()
892978 (+74777) App is now ready for input...
1082011 (+189033) App is now ready for input...
1166990 (+84979) App is now ready for input...
1172033 (+5043) App is now ready for input...
1227191 (+55158) BEGIN PtSpecializedGridView::imagesLoaded()
1227191 (+   0) DONE specialized grid view reconnect
1227191 (+   0) DONE specialized grid view load
1227226 (+ 35) Main PrintDialog Time Taken in msecs = 407
1424573 (+197347) App is now ready for input...
1445102 (+20529) App is now ready for input...
Any clues? Why does the 11-log stop at "Begin AMT Licrary calls"?
Øivind
Message was edited by: [email protected]
Message was edited by: [email protected]

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