Elements 10 backup / sync

I've had elements 10 installed for several months and had no problems with the online backup/snyc function. Recently this feature has stopped working. The sync showes as pending but will not finalize. Any thoughts?

Try Optimizing your catalog and then run the back-up again.
Make sure that Adobe Premiere Elements and the Photoshop Elements Editor are closed.
Open the Catalog Manager (Click File >>Catalog).
In the Catalog Manager, select the catalog that you want to optimize.
Click Optimize.

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Problems with Elements 7 Backup/Sync

I have PSE 7 and have previously loaded albums I created in PSE 7 up to Photoshop.com. Today I created a new album w/all JPEG files. My PSE 7 is set to automatically upload to Photoshop.com when a new album is created....but after 4 hours now, not one single picture from the album is on Photoshop.com, much less the album. The "backup/synchronization " function is reporting to be "operating normally". The pictures in the new album are marked as "backup/synchronization" pending. I'm a "Plus" member and still have plenty of space at my Photoshop.com account.
How can I get my new album to load up to Photoshop.com?
Thanks, Dave
PS: After reading the numerous previous posts, I am astounded that Adobe hasn't come up with a easy fix that is not as painful as the fixes offered in earlier posts (though they are appreciated). I don't see how Adobe can tout the safety of their easy back up of albums to preserve precious memories when this is such a PIA. I find the previous post about the free Picasa program compelling and now feel like to dork for re-upping the additional $$ for "Plus" membership.

I'm having the same problem in Elements 8, the Sync agent shuts itself down.
Additionally, I tried to launch it manually ElementsOrganizerSyncAgent.exe in the Elements Organizer 8 folder.
The agent appears in the system tray for about 5 seconds then disappears.
The Elements Organizer still says "Operating normally" but options such as "View Status" are shadowed. Albums continue to sit in the Pending state.
Here are the logs for the Elements team. Given all the issues people are having, I hope this has been escalated.
--Mark
[20100317T220202] Info   :SyncEngineCore:Sync Init: Sleep between sync cycles set to [300] seconds
[20100317T220202] Info   :SyncEngineCore:Starting new Sync Cycle...
[20100317T220202] Info   :AmocParticipant:Initialized sync database
[20100317T220202] Debug :EMSParticipant:Checking disconnect error
[20100317T220202] Info   :SyncEngineCore:Checking disconnect timeout :Timeout is::7200 min
[20100317T220202] Info   :SyncEngineCore:Checking error timeout Timeout is::10080 min
[20100317T220202] Info   :SyncSystemTray:Network change detected :: connected
[20100317T220203] Info   :EMSParticipant:EMS user account [[email protected]] LOGIN succeeded!!
[20100317T220203] Info   :EMSParticipant:Sleep between sync cycles set to [10] minutes
[20100317T220203] Info   :EMSParticipant:Maximum retry time is [360] minutes
[20100317T220206] Debug :AmocParticipant:Attaching amoc catalog
[20100317T220207] Debug :AmocParticipant:Getting media changes on Amoc side!!
[20100317T220207] Error :SyncEngineCore:Database Internal Error: An error was encountered in the sqlite database: constraint failed
[20100317T220207] Error :SyncEngineCore:[Non Retry able] DoOneSyncCycle: Database Internal Error: An error was encountered in the sqlite database: constraint failed
[20100317T220207] Info   :SyncEngineCore:Posted Quit Message to Main Thread.
[20100317T220207] Info   :EMSParticipant:Initializing pse database for import!!
[20100317T220207] Debug :EMSParticipant:Catalog name : C:\ProgramData\Adobe\Elements Organizer\Catalogs\PE5 Essentials\catalog.pse8db
[20100317T220207] Debug :EMSParticipant:Creating Connection

Hard drive crashed. How do I recover all photos/albums from backup/synced data to new HD? PSE8

Hard drive crashed. How can I recover all photos/albums from Elements 8 backup/synced data sitting on my acct on Photoshop.com
to a new hard drive?

You would need to sign in to Photoshop.com with your account and need to select the online album you want to download to your desktop.

How is backup/sync turned off in Elements 11?

How is backup/sync turned off in Elements 11?

This feature is no more available PSE11 onwards.
You need not to turn it on/off hence.
Thanks
Andaleeb

Adobe online backup/sync not working anymore

For several months now I have been unable to do the online backup/sync. I get a message that the system is "detecting changes" in either my online storage or Elements 10 on my PC. But nothing gets resolved. I have 136 Gb online, and about 15 Gb showing as "pending" but I can't get things to sync up. Please help....????!!!!

Reg1987...
Are you on a PC or a Mac?
When you launch Photoshop Elements, is the first thing you see a screen that looks like this?
[IMG]http://i50.tinypic.com/8vp1mb.jpg[/IMG]

PSE7 Backup/Sync Fails

Hello,
Backup/synch is no longer working on my PSE7 catalog. I have been using it for over a year, this just started this month. I have a few new photos to upload, and a bunch that just need to synch again due to a minor change (I renamed the Windows folder they are stored in).
When I launch PSE7, backup/sync starts. After about 20 minutes it dies. The icon in Element (the two arrows) turns black. No pictures synchronize or upload during that time. The icon in the Windows sys tray goes away.
When backup/sync starts, I can see in Task Manager that PhotoshopElementsSyncAgent.exe
PhotoshopElementsFileAgent.exe are running. Once it dies after about 20 minutes, the PhotoshopElementsSyncAgent.exe stops running.
I have purchased 40GB of storage on photoshop.com, and I have used 32GB.
I have Repaired, indexed, optimized my catalog.
I uninstalled Photoshop Elements, and Reinstalled
From photshop.com I can use Photoshop Express to Upload a photo into my library
I created a new catalog and uploaded a couple of photos with no problems, so it must be a problem with my catalog or synch db?
I'm not getting any messages about warnings or conflicts.
I am running PSE 7 on Windows Vista SP2. I have downloaded and installed patch 703. Now when I select "check for Updates" I get a message that there are updates available. However when the process starts, it stops and then says "there are no updates available."
I checked my sync log, and it indicates contains errors. The first section says:
[20101024T092858] Info   :SyncEngineCore:Sync Init: Sleep between sync cycles set to [300] seconds
[20101024T092858] Info   :SyncEngineCore:Starting new Sync Cycle...
[20101024T092858] Info   :AmocParticipant:Initialized sync database
[20101024T092858] Error :EMSParticipant:Database Error unsetting error staus :32
[20101024T092858] Debug :EMSParticipant:Checking disconnect error
[20101024T092858] Info   :SyncEngineCore:Checking disconnect timeout :Timeout is::7200 min
[20101024T092858] Error :EMSParticipant:Database Error unsetting error staus :4
[20101024T092858] Error :SyncEngineCore:Error notifying sync error timeout.
[20101024T092858] Error :EMSParticipant:Database Error unsetting error staus :2
[20101024T092858] Error :EMSParticipant:Database Error unsetting error staus :128
[20101024T092858] Error :EMSParticipant:Database Error unsetting error staus :256
[20101024T092858] Error :EMSParticipant:Database Error unsetting error staus :64
[20101024T092859] Info   :SyncSystemTray:Network change detected :: connected
[20101024T092859] Error :EMSParticipant:Database Error unsetting error staus :8
[20101024T092859] Info   :EMSParticipant:EMS user account [[email protected]] LOGIN succeeded!!
[20101024T092859] Info   :EMSParticipant:Sleep between sync cycles set to [600] seconds
[20101024T092859] Debug :AmocParticipant:Attaching amoc catalog
The last section says:
[20101024T093725] Info   :EMSParticipant:Time elapsed Getting ems tag info ::35257 MilliSec
[20101024T093725] Debug :EMSParticipant:Getting tag changes on EMS side!!
[20101024T093728] Info   :EMSParticipant:Time elapsed calculating ems side tag changes ::2854 MilliSec
[20101024T093728] Debug :EMSParticipant:Getting tag changes on EMS side DONE!! Count ::138
[20101024T093728] Debug :EMSParticipant:Getting media changes on EMS side!!
[20101024T095356] Debug :EMSParticipant:Got complete asset list from server ...
[20101024T095359] Error :SyncEngineCore:Unknown Faliure, Aborting Sync Loop...
[20101024T095359] Info   :SyncEngineCore:Posted Quit Message to Main Thread.
Help please!

Hi,
Sign out of your account. Stop sync and follow the steps mentioned at the following tech note http://kb2.adobe.com/cps/408/kb408660.html . Sign in and start sync again. See if it helps .
Also send us your Sync db : Navigate to your catalog location (catalog location can be viewed under Help>System Info)Zip the syncdb folder there and send to [email protected]
Thanks

Backup/sync

After installing a new larger hard drive on my Mac, I got an icon in my toolbar dealing with backup/sync. Checked is the line, "Backup/sync only when idle." (I don't know if I want to change this or not - do I?) I'm instructed to sign into photoshop.com through Photoshop Elements, but when I try to do that I get Error 400. I just learned that photoshop.com no longer exists - true? If this is nothing to worry about, how do I remove that icon from the toolbar? It has a lock symbol on it.

Yes, there is no more photoshop.com. Any photos you had there would have moved to adobe revel and you should have received several messages about this. Revel doesn't work the same way as photoshop.com did and you can't sync a catalog to it. On a mac you would want to go to the app store and download the revel application (free) to use with revel.
To remove the icon, go to organizer preferences>backup/sync and turn everything off. Then go to system preferences>users and groups>and look in the log-in items for your account and delete it there, if necessary.

After upgrading to iOS 5, I lost my contacts, calendar entries, and Notes on my iPhone 3GS (3 years old). How do I retrieve them? My last backup/sync to iTunes acct was Sept 18 but yesterday's backup bombed due to lack of space on my C: drive.

Yikes! After upgrading my iPhone 3GS to iOS 5, I lost my Contacts, calendar entries, and Notes (100+) on my iPhone (3 years old). How do I retrieve them? My last backup/sync to iTunes acct was Sept 18 but yesterday's backup bombed due to lack of space on my C: drive.

This happened to me too but it was really all there. Go to your calendar, click on calendar in the upper left hand corner, click on show all calendars, click done in the right upper corner. Everything should show up!!!
I was super thrilled. Hope this works for you!!

My laptop hard drive is full, I want to redirect my ipad backup sync to a seagate external drive. How do I change the drive location

how to change the drive in my laptop for backup syncing with iTunes?

If you want to change where your backups are stored then you can't do it directly in iTunes, that will use your main drive for backups. But if you are using windows then see if this post from turingtest2 helps : https://discussions.apple.com/message/22283073#22283073

I accidentally deleted an Application on my iphone 5 and with it lost important files. How do i get back these files. The last iphone backup sync was after this so I cant even access an older back up as I cannot find them. How do I get back my Lost files.

I accidentally deleted an Application on my iphone 5 and with it lost important files. How do i get back these files. The last iphone backup sync was after this so I cant even access an older back up as I cannot find them. How do I get back my Lost files.

On your iMac launch iTunes and at the top next to the Apple symbol click iTunes > Preferences > Devices and tell me what you see. You last sync should be there showing only a device name. If you have an older backup it will be there as well the difference is it will be the device name with a date and time stamp. Sync and backups are two different things and there is a chance iTunes made a backup the first time you hooked up your iPhone 5.

My backup/sync function doesn't run

I am running PSE 8 on a Windows 7 computer. I ran out of room online so I purchased more. I have 4 gig of photos awaiting backup. I try to run backup/sync. The icon appears in the task bar for a few seconds then disappears. Nothing gets backed up or synced with my online catalogue. Any ideas what's going on? It worked fine until I ran out of room. It sees the new available space.

Here is one link which talks about Preferences in detail...
http://photoshopelementsbyadobe.blogspot.com/2010/01/how-new-user-can-start-syncing-his.ht ml
I would suggest you to launch Sync Preferences, mark it on and then see what happens.
To check status of Sync refer http://photoshopelementsbyadobe.blogspot.com/2010/01/how-to-check-live-backupsynchronizati on.html
Ideally a log file should be there at mentioned path if Sync has ever worked on your machine. After doing above things, send log file which will give an idea about progress on your machine.

What can I do with Creative Cloud and Photoshop ELEMENTS besides backup my photos?

What can I do with Creative Cloud and Photoshop ELEMENTS besides backup my photos?

Umm, seriously? No offense, but what you are saying is basically "I just bought a Mercedes, but don't know how to drive." You can plenty of info what each program in Creative Cloud does by just typing the respective words into a web search...
Mylenium

PSE7 BACKUP/SYNC AGENT does not work.

Under the Preferences box , the Backup/Sync Agent does not open. I can't alter or change anything. When I sign in , my sign in and password are both accepted ,however where the Welcome is on top, it used to say Welcome, with my first name. It does not do this anymore. When I try to upload my pics to Photoshop.com it states I am not logged in. No one at Adobe has been able to help after 4 months .

Hi,
Can you please contact me on [email protected]
I would like to suggest few things offline...

Can I restore a Windows Elements 10 backup to an iMac running Elements 10 or 11? and how?

I have a 500GB backup of Elements 10 in one library. I'd like to switch from my Windows 8 PC to one of the new iMacs. Is there a process to do a restore on the Mac? Thanks for any guidance or link.

Install PSE on the mac, then restore your windows backup to the mac. (It must be a backup you made to a removable hard drive, incidentally.) Point the restore to the .tly file in the backup folder, not the whole folder.
http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html#ma in_Transfer_your_catalog_from_Windows_to_Mac_OS

Backup / sync icon remains red

Even when i login to PS.com when i launch Organizer, the backup/sync icon remains red.
When i click on icon for backup/preferences setting, it tells me to login again.

Hi,
Are you saying that you always get Sign-in Dialog whenever try to Sync.
Follow below mentioned steps and share about the results.
1. Stop SyncEngine running in your System-Tray.
2. Relaunch PSE-Welcome and Organizer
3. Log-in through PSE-Organizer
4. Start Sync through Sync-Preferences
Launch Sync-Status dialog and see if Sync is working... <<I assume that you are PSE8 user>>
Please get back what all happens during this?
+ ??

Elements 10 backup / sync

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