Elements 10 Crash on Stratup

I installed Photoshop Elements in March.  I have a 64-bit Win 7 installation, with two ATI video cards.
Elements worked fine for a couple of months.  I recently added a monitor to an unused video port.  Now, when I launch Elements, the software crashes immediately.  I double-click the Elements icon on the desktop and it looks like it's going to load, but then it crashes before I can even so much as open a file.
The problem details are as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version: 10.0.0.0
Application Timestamp: 4e5e8736
Fault Module Name: ScCore.dll
Fault Module Version: 4.13.2.13472
Fault Module Timestamp: 4d657b79
Exception Code: c0000005
Exception Offset: 00022d8c
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I uninstalled the software, then rebooted, then reinstalled.  That didn't remedy the problem.
I deleted the Photoshop Elements folder from the Appdata\Roaming folder in c:\users.  That didn't remedy the problem.
How can I get this software running again?

  This is not Adobe Tech support. We are only helpful users like you.
Try this troubleshooting knowledge base, otherwise contact Adobe directly as Ken suggests.
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
There is a contact link at the bottom of this page.
 

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    0   libsystem_kernel.dylib                  0x9a8a1952 __pthread_kill + 10
    1   libsystem_pthread.dylib                 0x935cd167 pthread_kill + 101
    2   libsystem_c.dylib                       0x94af0340 abort + 155
    3   libc++abi.dylib                         0x93130869 abort_message + 169
    4   libc++abi.dylib                         0x93151597 default_terminate_handler() + 292
    5   libc++abi.dylib                         0x9314edd0 std::__terminate(void (*)()) + 14
    6   libc++abi.dylib                         0x9314ea05 __cxa_rethrow + 103
    7   com.adobe.Frontend.framework            0x06a3899e FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 78
    8   com.adobe.dvaui.framework               0x005652b0 bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 160
    9   com.adobe.dvaui.framework               0x005657ac bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 92
    10  com.adobe.dvaui.framework               0x0066698a -[DVAMacWindowDelegate performDragOperation:] + 202
    11  com.apple.AppKit                        0x9a49f1c1 -[NSWindow(NSDrag) performDragOperation:] + 91
    12  com.apple.AppKit                        0x99f754db NSCoreDragReceiveMessageProc + 655
    13  com.apple.HIServices                    0x9b8ca72b DoMultipartDropMessage + 346
    14  com.apple.HIServices                    0x9b8ca3dc DoDropMessage + 66
    15  com.apple.HIServices                    0x9b8ca35e SendDropMessage + 43
    16  com.apple.HIServices                    0x9b8c642a DragInApplication + 555
    17  com.apple.HIServices                    0x9b8c51fd CoreDragStartDragging + 521
    18  com.apple.AppKit                        0x99f71026 -[NSCoreDragManager _dragUntilMouseUp:accepted:] + 1298
    19  com.apple.AppKit                        0x9a152bdc -[NSCoreDragManager dragImage:fromWindow:at:offset:event:pasteboard:source:slideBack:] + 1333
    20  com.apple.AppKit                        0x9a49f3da -[NSWindow(NSDrag) dragImage:at:offset:event:pasteboard:source:slideBack:] + 142
    21  com.adobe.dvaui.framework               0x00661ff6 -[DVAMacPanelWindow dragImage:at:offset:event:pasteboard:source:slideBack:] + 118
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    23  com.adobe.UIFramework.framework          0x013f15f7 UIF::DataSource::DoDragAndDrop(int const&, int*) + 119
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    58  com.adobe.Adobe Premiere Elements.framework          0x00003b59 main + 313
    59  com.adobe.Adobe Premiere Elements.framework          0x000033ca start + 54
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x9a8a2992 kevent64 + 10
    1   libdispatch.dylib                       0x9a8478bd _dispatch_mgr_invoke + 238
    2   libdispatch.dylib                       0x9a847556 _dispatch_mgr_thread + 52
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    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
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    8   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    9   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
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    11  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    12  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    13  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    14  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 3:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x935d0fa3 pthread_cond_wait + 48
    3   com.adobe.amt.services                  0x15d6c900 C_AMTUISwitchSuppressUpdates + 16864
    4   com.adobe.amt.services                  0x15d65650 C_EULA_SetState + 2164
    5   com.adobe.amt.services                  0x15d6c966 C_AMTUISwitchSuppressUpdates + 16966
    6   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    7   libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    8   libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
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    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.ASLFoundation.framework          0x0184a1de ASL::(anonymous namespace)::TaskProc(void*) + 94
    7   com.apple.CoreServices.CarbonCore          0x999af56e PrivateMPEntryPoint + 68
    8   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 5:
    0   libsystem_kernel.dylib                  0x9a8a1b76 __semwait_signal + 10
    1   libsystem_c.dylib                       0x94b0f05b nanosleep$UNIX2003 + 219
    2   ScriptLayer                             0x0d2a05ab ScObjects::Thread::sleep(unsigned int) + 59
    3   ScriptLayer                             0x0d2892a3 ScObjects::BridgeTalkThread::run() + 163
    4   ScriptLayer                             0x0d2a06b8 ScObjects::Thread::go(void*) + 168
    5   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
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    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.ACE                           0x05200309 0x51c5000 + 242441
    7   com.adobe.ACE                           0x051ffd01 0x51c5000 + 240897
    8   com.apple.CoreServices.CarbonCore          0x999af56e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.ACE                           0x05200309 0x51c5000 + 242441
    7   com.adobe.ACE                           0x051ffd01 0x51c5000 + 240897
    8   com.apple.CoreServices.CarbonCore          0x999af56e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.ACE                           0x05200309 0x51c5000 + 242441
    7   com.adobe.ACE                           0x051ffd01 0x51c5000 + 240897
    8   com.apple.CoreServices.CarbonCore          0x999af56e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.dvacore.framework             0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
    7   com.adobe.dvacore.framework             0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
    8   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    9   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    10  com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    11  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    12  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    13  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    14  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.dvacore.framework             0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
    7   com.adobe.dvacore.framework             0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
    8   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    9   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    10  com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    11  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    12  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    13  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    14  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.dvacore.framework             0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
    7   com.adobe.dvacore.framework             0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
    8   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    9   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    10  com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    11  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    12  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    13  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    14  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.dvacore.framework             0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
    7   com.adobe.dvacore.framework             0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
    8   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    9   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    10  com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    11  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    12  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    13  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    14  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.dvacore.framework             0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
    7   com.adobe.dvacore.framework             0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
    8   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    9   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    10  com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    11  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    12  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    13  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    14  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 14:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.dvacore.framework             0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
    7   com.adobe.dvacore.framework             0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
    8   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    9   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    10  com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    11  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    12  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    13  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    14  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 15:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.dvacore.framework             0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
    7   com.adobe.dvacore.framework             0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
    8   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    9   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    10  com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    11  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    12  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    13  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    14  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 16:
    0   libsystem_kernel.dylib                  0x9a8a2976 kevent + 10
    1   com.adobe.dvatransport.framework          0x01a129c3 boost::asio::detail::kqueue_reactor<false>::run(bool) + 531
    2   com.adobe.dvatransport.framework          0x01a13be9 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 489
    3   com.adobe.dvatransport.framework          0x019f035e SkyConnectionEnv::MainLoop() + 94
    4   com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    5   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 17:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.dvatransport.framework          0x01a13ea2 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 1186
    4   com.adobe.dvatransport.framework          0x01a14913 boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service<boost::asio ::ip::tcp>::work_io_service_runner>::run() + 51
    5   com.adobe.dvatransport.framework          0x019f9567 asio_detail_posix_thread_function + 23
    6   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    7   libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    8   libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 18:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x935cf042 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore          0x999e2b2d TSWaitOnConditionTimedRelative + 161
    4   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    5   com.adobe.dvacore.framework             0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
    6   com.adobe.dvacore.framework             0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
    7   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    8   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    9   com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    10  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    11  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    12  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    13  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 19:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.dvacore.framework             0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
    7   com.adobe.dvacore.framework             0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
    8   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    9   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    10  com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    11  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    12  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    13  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    14  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 20:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.ImporterFlash.framework          0x271964ba void boost::condition_variable_any::wait<boost::unique_lock<boost::recursive_mutex> >(boost::unique_lock<boost::recursive_mutex>&) + 106
    4   com.adobe.ImporterFlash.framework          0x27192061 ImporterFlash::SingleThreadExecutor::ThreadProcedure() + 289
    5   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    6   com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    7   com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    8   com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    9   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 21:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.CameraRaw                     0x2e3cf686 0x2e12b000 + 2770566
    7   com.adobe.CameraRaw                     0x2e3ce837 0x2e12b000 + 2766903
    8   com.apple.CoreServices.CarbonCore          0x999af56e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 22:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.CameraRaw                     0x2e3cf686 0x2e12b000 + 2770566
    7   com.adobe.CameraRaw                     0x2e3ce837 0x2e12b000 + 2766903
    8   com.apple.CoreServices.CarbonCore          0x999af56e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 23:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x999e2922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x999e2b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x999aef92 MPWaitOnQueue + 199
    6   com.adobe.CameraRaw                     0x2e3cf686 0x2e12b000 + 2770566
    7   com.adobe.CameraRaw                     0x2e3ce837 0x2e12b000 + 2766903
    8   com.apple.CoreServices.CarbonCore          0x999af56e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 24:: cr_scratch
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x935ced1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.CameraRaw                     0x2e19e2a8 0x2e12b000 + 471720
    4   com.adobe.CameraRaw                     0x2e57def4 EntryFM + 1063988
    5   com.adobe.CameraRaw                     0x2e28d50c 0x2e12b000 + 1451276
    6   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    7   libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    8   libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 25:
    0   libsystem_kernel.dylib                  0x9a89cf7a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x9a89c16c mach_msg + 68
    2   com.apple.CoreFoundation                0x93291f69 __CFRunLoopServiceMachPort + 169
    3   com.apple.CoreFoundation                0x93291541 __CFRunLoopRun + 1393
    4   com.apple.CoreFoundation                0x93290d5a CFRunLoopRunSpecific + 394
    5   com.apple.CoreFoundation                0x93353461 CFRunLoopRun + 129
    6   com.adobe.dvacore.framework             0x000fc707 dvacore::threads::RunPlatformEventLoop() + 103
    7   com.adobe.dvacore.framework             0x0010208a dvacore::threads::(anonymous namespace)::EventLoopExecutor::EventLoopMain(dvacore::threads::SyncPoint&) + 154
    8   com.adobe.dvacore.framework             0x00101d67 boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf1<void, dvacore::threads::(anonymous namespace)::EventLoopExecutor, dvacore::threads::SyncPoint&>, boost::_bi::list2<boost::_bi::value<dvacore::threads::(anonymous namespace)::EventLoopExecutor*>, boost::reference_wrapper<dvacore::threads::SyncPoint> > >, void>::invoke(boost::detail::function::function_buffer&) + 55
    9   com.adobe.dvacore.framework             0x0009ae69 boost::function0<void>::operator()() const + 41
    10  com.adobe.dvacore.framework             0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
    11  com.adobe.dvacore.framework             0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
    12  com.adobe.boost_threads.framework          0x0003b00d thread_proxy + 141
    13  libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    14  libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    15  libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 26:
    0   libsystem_kernel.dylib                  0x9a8a1656 __open + 10
    1   com.adobe.Frontend.framework            0x06a70106 FE::(anonymous namespace)::waitformsg(void*) + 86
    2   libsystem_pthread.dylib                 0x935cc5fb _pthread_body + 144
    3   libsystem_pthread.dylib                 0x935cc485 _pthread_start + 130
    4   libsystem_pthread.dylib                 0x935d1cf2 thread_start + 34
    Thread 27:
    0   libsystem_kernel.dylib                  0x9a8a17ca __psynch_cvwait + 10
    1   li

    jonty1512
    Thanks for the follow up.
    I am strictly an Elements Windows user, so my information on the pros and cons of the Mac operating systems is second hand. From what I have read, there appears to be problems with that Mac OS x 10.9 (Mavericks).
    But, let us clear away the basic setup first so we do not have to worry about those factors entering into the troubleshooting mix.
    Project Preset should match the properties of your source media. Export choices do not have to be the same as the project preset. And, there appears to be an issue with your choice...
    a. What do you have PAL DV Widescreen? If so you have 720 x 576 with a 16:9 flag to stretch the video for display after encoding. I am assuming that your 25 frames per second frame rate is interlaced. Is that correct?
    If you have 720 x 576 16:9 at 25 interlaced frames per second, your pixel aspect ratio would be expected to be 1.4587 with Field Order = Lower Field First. If all that is so, then your project preset would be expected to be
    PAL
    DV
    Widescreen.
    The project preset needs to match the properties of your source media so that it can direct the program to set up the correct space in the Edit Mode monitor for editing purposes. It also directs that project as to which set of DVD template (.psd) files to offer you when you get to the disc menu section of the program.
    So let us sort through the above versus the following...
    a. Are you dealing with source media with frame size 1024 x 576 pixels with pixel aspect ratio of Square Pixels (1.0).
    b. Is the Field Type, (None) Progressive
    When you talk about 576p, to what specific export settings are you referring?
    Let us review the above and get those details worked through.
    The bottom line may be that Mac operating system. But, we will let the details define out troubleshooting strategy.
    Thanks.
    ATR

  • Photoshop elements 3 crashes after opening on 10.7.6

    Kate Killebrew
    Posts: 3
    Registered: Aug 23, 2005
    My Photoshop Elements 3 won't open in 10.4.6, iBook, G3
    Posted: Aug 2, 2006 9:48 PM in response to: Pablo de ocampo
    Reply Email
    My Photoshop Elements 3 won't even open on my iBook G3 w/ OS 10.4.6.
    Previously I used it fine, but I don't recall what OS I was using, so it isn't a problems with my G3 iBook.
    any suggestions? should I update to 10.4.7?
    iBook G3 Mac OS X (10.4.6)
    Francine Schwie...
    Posts: 1,329
    From: Southern Calif
    Registered: Oct 12, 2001
    Re: My Photoshop Elements 3 won't open in 10.4.6, iBook, G3
    Posted: Aug 2, 2006 11:57 PM in response to: Kate Killebrew
    Reply Email
    ++++++++++++++++++++++
    Since this is a completely different issue and your post is appearing at the bottom of a very long thread that is already marked as solved, I suggest you start a new topic with your problem. Also when you post your problem more information would help: does the icon bounce then disappear, do you get an error message, how did you install it, was it installed before and you then updated the system, how are you launching it? The more detail, the more likely someone can help.
    Francine
    ++++++++++++++++++++++
    Good idea!
    Photoshop Elements 3 crashes during loading. The icon is in my dock, starts bouncing, stops bouncing. I bought and loaded PE a long time ago and have been using it without difficulty; I can't remember when the crashing started but it may have been after I downloaded 10.4.6. I have tried re-=installing PE wihtout trashing the original to no avail.
    There is an error-report to Apple message. The report is as follows:
    Date/Time: 2006-08-03 22:25:31.026 -0600
    OS Version: 10.4.6 (Build 8I127)
    Report Version: 4
    Command: Photoshop Elements 3
    Path: /Applications/Adobe Photoshop Elements 3/Photoshop Elements 3.app/Contents/MacOSClassic/Photoshop Elements 3
    Parent: WindowServer [59]
    Version: 3.0x199 (3.0)
    PID: 274
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000004
    Thread 0 Crashed:
    0 application 0x02a8edf0 0x2008000 + 11038192
    1 application 0x02a9d558 0x2008000 + 11097432
    2 application 0x02a8e900 0x2008000 + 11036928
    3 application 0x020eb95c 0x2008000 + 932188
    4 application 0x020ea730 0x2008000 + 927536
    5 application 0x02a39eb8 0x2008000 + 10690232
    6 application 0x02a39e08 0x2008000 + 10690056
    7 application 0x02a66090 0x2008000 + 10870928
    8 application 0x020a0950 0x2008000 + 624976
    9 application 0x02efe8bc 0x2008000 + 15689916
    10 application 0x029c7724 0x2008000 + 10221348
    11 application 0x02048408 0x2008000 + 263176
    12 application 0x02046714 0x2008000 + 255764
    13 application 0x02046340 0x2008000 + 254784
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x0000000002a8edf0 srr1: 0x000000000000f030 vrsave: 0x0000000000000000
    cr: 0x48004222 xer: 0x000000000000000c lr: 0x0000000002a8eeb8 ctr: 0x0000000090387610
    r0: 0x0000000002a8eea0 r1: 0x00000000bfffdb60 r2: 0x00000000013ae000 r3: 0x0000000000000000
    r4: 0x0000000000000000 r5: 0x0000000080000000 r6: 0x0000000000000002 r7: 0x000000007fffffff
    r8: 0x0000000090393574 r9: 0x00000000907186c0 r10: 0x000000009038761c r11: 0x00000000a177fe34
    r12: 0x0000000090387610 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
    r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
    r20: 0x00000000bffffbec r21: 0x00000000ffffffff r22: 0x00000000bffff9a0 r23: 0x0000000001638ea0
    r24: 0x0000000001664168 r25: 0x00000000016429f4 r26: 0x000000000164cf60 r27: 0x0000000004ca3770
    r28: 0x00000000bfffdca4 r29: 0x00000000015b97b8 r30: 0x0000000000000000 r31: 0x0000000004ca3770
    Binary Images Description:
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    0x405000 - 0x6091a2 AGMCarbonLib PEF binary: AGMCarbonLib
    0x60a000 - 0x6f736d FileInfo.dll PEF binary: FileInfo.dll
    0x6f8000 - 0x768b22 WebAccessUtils.dll PEF binary: WebAccessUtils.dll
    0x769000 - 0x7a19ec asn.ear.ca.dll PEF binary: asn.ear.ca.dll
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    0x130b3d0 - 0x13236bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
    0x1327000 - 0x13a5c6c iaccore PEF binary: iaccore
    0x17f1000 - 0x17f3fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x2008000 - 0x34d2ffd application PEF binary: application
    0x7ad6000 - 0x7ae1465 PPCCore PEF binary: PPCCore
    0x7aea000 - 0x7bc173c ADMCarbon Plugin PEF binary: ADMCarbon Plugin
    0x7be1000 - 0x7bec6bc ADM-PNGCarbon" PEF binary: ADM-PNGCarbon"
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    0x7d85000 - 0x7f247fd HP All-in-One Scan DS PEF binary: HP All-in-One Scan DS
    0x8fe00000 - 0x8fe51fff dyld 44.4 /usr/lib/dyld
    0x90000000 - 0x901bbfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
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    0x9021a000 - 0x9026dfff com.apple.CoreText 1.0.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x9029a000 - 0x9034bfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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    0x90ecb000 - 0x90f4bfff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x90f95000 - 0x90fd6fff com.apple.CFNetwork 129.16 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x90feb000 - 0x91003fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
    0x91013000 - 0x91094fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x910da000 - 0x91104fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x91115000 - 0x91123fff libz.1.dylib /usr/lib/libz.1.dylib
    0x91126000 - 0x912e9fff com.apple.security 4.3 (25966) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x913ec000 - 0x913f5fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x913fc000 - 0x91423fff com.apple.SystemConfiguration 1.8.2 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91436000 - 0x91441fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x91446000 - 0x91466fff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x9146c000 - 0x91474fff libbsm.dylib /usr/lib/libbsm.dylib
    0x91478000 - 0x914f3fff com.apple.audio.CoreAudio 3.0.3 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x91530000 - 0x91530fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x91532000 - 0x9156afff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
    0x91585000 - 0x91652fff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x916a7000 - 0x91738fff com.apple.print.framework.PrintCore 4.5 (177.10) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x9177f000 - 0x91836fff com.apple.QD 3.8.20 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x91873000 - 0x918d1fff com.apple.HIServices 1.5.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x918ff000 - 0x91923fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x91937000 - 0x9195cfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
    0x9196f000 - 0x919b1fff com.apple.LaunchServices 178 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
    0x919cd000 - 0x919e1fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x919ef000 - 0x91a2efff com.apple.ImageIO.framework 1.4.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x91a44000 - 0x91b0cfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91b5a000 - 0x91b6ffff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91b74000 - 0x91b91fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91b96000 - 0x91c05fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91c1c000 - 0x91c20fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91c22000 - 0x91c69fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91c6e000 - 0x91cabfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91cb2000 - 0x91ccbfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91cd0000 - 0x91cd3fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91cd5000 - 0x91cd5fff com.apple.Accelerate 1.2.1 (Accelerate 1.2.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91cd7000 - 0x91db7fff com.apple.vImage 2.3 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x91dbf000 - 0x91ddefff com.apple.Accelerate.vecLib 3.2.1 (vecLib 3.2.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x91e4a000 - 0x91eb8fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x91ec3000 - 0x91f57fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x91f71000 - 0x924f9fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x9252c000 - 0x92857fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x92887000 - 0x9290ffff com.apple.DesktopServices 1.3.3 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x92950000 - 0x92b7bfff com.apple.Foundation 6.4.5 (567.26) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92c99000 - 0x92d77fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x92d97000 - 0x92e85fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x92f38000 - 0x92f38fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92f3a000 - 0x92f4efff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x92f66000 - 0x92f76fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x92f82000 - 0x92f97fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x92fa9000 - 0x93030fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x93044000 - 0x9304ffff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x93059000 - 0x93086fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x930a0000 - 0x930b0fff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x930bc000 - 0x93122fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x93153000 - 0x931a2fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x931d0000 - 0x931edfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x931ff000 - 0x9320cfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x93215000 - 0x93522fff com.apple.HIToolbox 1.4.6 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x9415f000 - 0x94229fff com.apple.audio.toolbox.AudioToolbox 1.4.1 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x9427d000 - 0x9427dfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x946be000 - 0x946cdfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x946d5000 - 0x946e1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x94727000 - 0x9473ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x94746000 - 0x949fafff com.apple.QuickTime 7.1.1 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94abe000 - 0x94b2ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x96473000 - 0x96489fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0x9648b000 - 0x964abfff libKoreanConverter.dylib /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0x964b9000 - 0x964c7fff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x97fda000 - 0x97fe3fff org.twain.dsm 1.9.2 /System/Library/Frameworks/TWAIN.framework/TWAIN
    0x9a37b000 - 0x9a37cfff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
    Model: PowerBook4,3, BootROM 4.5.2f2, 1 processors, PowerPC 750 (2.2), 800 MHz, 256 MB
    Graphics: ATI Mobility Radeon 7500, ATY,RageM7, AGP, 32 MB
    Memory Module: DIMM0/BUILT-IN, 128 MB, built-in, built-in
    Memory Module: DIMM1/J12, 128 MB, SDRAM, PC133U-333
    AirPort: AirPort, 9.52
    Modem: MicroDash, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
    Network Service: Internal Modem, PPP (PPPSerial), ppp0
    Parallel ATA Device: IBM-IC25N030ATCS04-0, 27.94 GB
    Parallel ATA Device: TOSHIBA DVD-ROM SD-R2212,
    USB Device: PSC 2350 series, HP, Up to 12 Mb/sec, 500 mA
    USB Device: Apple internal modem, HCF USB V.90 Data/Fax Modem, Up to 12 Mb/sec, 500 mA
    USB Device: USB-PS/2 Optical Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
    thanks!
    [email protected]
    iBook G3   Mac OS X (10.4.6)  
    iBook G3   Mac OS X (10.4.6)  

    Francine, I reloaded Tiger, ran disk Utility and TechTool Pro and discovered no errors. So I'm currently 10.4. Photoshop Elements still won't load. Path is as follows:
    L''Date/Time: 2006-08-08 20:42:39.740 -0600
    OS Version: 10.4 (Build 8A428)
    Report Version: 3
    Command: Photoshop Elements 3
    Path: /Applications/Adobe Photoshop Elements 3/Photoshop Elements 3.app/Contents/MacOSClassic/Photoshop Elements 3
    Parent: WindowServer [61]
    Version: 3.0x199 (3.0)
    PID: 383
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000004
    Thread 0 Crashed:
    0 application 0x02a8edf0 0x2008000 + 11038192
    1 application 0x02a9d558 0x2008000 + 11097432
    2 application 0x02a8e900 0x2008000 + 11036928
    3 application 0x020eb95c 0x2008000 + 932188
    4 application 0x020ea730 0x2008000 + 927536
    5 application 0x02a39eb8 0x2008000 + 10690232
    6 application 0x02a39e08 0x2008000 + 10690056
    7 application 0x02a66090 0x2008000 + 10870928
    8 application 0x020a0950 0x2008000 + 624976
    9 application 0x02efe8bc 0x2008000 + 15689916
    10 application 0x029c7724 0x2008000 + 10221348
    11 application 0x02048408 0x2008000 + 263176
    12 application 0x02046714 0x2008000 + 255764
    13 application 0x02046340 0x2008000 + 254784
    Thread 0 crashed with PPC Thread State:
    srr0: 0x02a8edf0 srr1: 0x0000f030 vrsave: 0x00000000
    cr: 0x48004222 xer: 0x0000000c lr: 0x02a8eeb8 ctr: 0x90370af8
    r0: 0x02a8eea0 r1: 0xbfffdb60 r2: 0x013ae000 r3: 0x00000000
    r4: 0x00000000 r5: 0x80000000 r6: 0x00000002 r7: 0x7fffffff
    r8: 0x00000000 r9: 0x90680760 r10: 0x90370b04 r11: 0xa169aeb8
    r12: 0x90370af8 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0xbffffbec r21: 0xffffffff r22: 0xbffff9a0 r23: 0x01638ea0
    r24: 0x01664168 r25: 0x016429f4 r26: 0x0164cf60 r27: 0x04ca3658
    r28: 0xbfffdca4 r29: 0x015b97b8 r30: 0x00000000 r31: 0x04ca3658
    Binary Images Description:
    0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
    0xd1000 - 0xfb06e BIBCarbonLib PEF binary: BIBCarbonLib
    0x27f000 - 0x2ac76b AWSCommonSymbols.dll PEF binary: AWSCommonSymbols.dll
    0x2ac770 - 0x2ae4f1 pthread_bridge PEF binary: pthread_bridge
    0x2af000 - 0x2dff0c BIBUtilsCarbon PEF binary: BIBUtilsCarbon
    0x2e6000 - 0x2f048d AdobeOperaMgr PEF binary: AdobeOperaMgr
    0x315ac0 - 0x315b72 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
    0x315d80 - 0x315e35 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue
    0x316070 - 0x316113 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
    0x316190 - 0x316207 CFMPriv_System PEF binary: CFMPriv_System
    0x3164b0 - 0x316580 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
    0x316600 - 0x3166d3 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
    0x3167b0 - 0x31686b CFMPriv_Help PEF binary: CFMPriv_Help
    0x316870 - 0x31693a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
    0x3169c0 - 0x316a96 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
    0x316b10 - 0x316be3 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
    0x316c70 - 0x316d55 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
    0x316dd0 - 0x316ea6 CFMPriv_OpenScriptingMacBLib PEF binary: CFMPriv_OpenScriptingMacBLib
    0x316f80 - 0x31703e CFMPriv_Print PEF binary: CFMPriv_Print
    0x317060 - 0x31712d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
    0x3171b0 - 0x317292 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
    0x317310 - 0x3173e3 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
    0x317460 - 0x317533 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
    0x317610 - 0x3176d2 CFMPriv_AE PEF binary: CFMPriv_AE
    0x3176e0 - 0x3177a5 CFMPriv_ATS PEF binary: CFMPriv_ATS
    0x317820 - 0x3178f7 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
    0x317980 - 0x317a63 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
    0x317ae0 - 0x317bba CFMPriv_HIServices PEF binary: CFMPriv_HIServices
    0x317c30 - 0x317d10 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
    0x317da0 - 0x317e86 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
    0x317f60 - 0x318037 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
    0x318040 - 0x318102 CFMPriv_QD PEF binary: CFMPriv_QD
    0x318200 - 0x3182e9 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
    0x405000 - 0x6091a2 AGMCarbonLib PEF binary: AGMCarbonLib
    0x60a000 - 0x6f736d FileInfo.dll PEF binary: FileInfo.dll
    0x6f8000 - 0x768b22 WebAccessUtils.dll PEF binary: WebAccessUtils.dll
    0x769000 - 0x7a19ec asn.ear.ca.dll PEF binary: asn.ear.ca.dll
    0x1008000 - 0x10a3f45 ACECarbonLib PEF binary: ACECarbonLib
    0x10a4000 - 0x12bb482 CoolTypeCarbonLib PEF binary: CoolTypeCarbonLib
    0x12bc000 - 0x130b3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
    0x130b3d0 - 0x13236bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
    0x1327000 - 0x13a5c6c iaccore PEF binary: iaccore
    0x17f6000 - 0x17f8fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x2008000 - 0x34d2ffd application PEF binary: application
    0x6ee7000 - 0x6ef2465 PPCCore PEF binary: PPCCore
    0x7a7a000 - 0x7a856bc ADM-PNGCarbon PEF binary: ADM-PNGCarbon
    0x7a86000 - 0x7a9d8b0 ASDataStreamCarbonr PEF binary: ASDataStreamCarbonr
    0x7ba5000 - 0x7c7c73c ADMCarbon Plugin PEF binary: ADMCarbon Plugin
    0x8fe00000 - 0x8fe50fff dyld 43 /usr/lib/dyld
    0x90000000 - 0x901a6fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x901fe000 - 0x90202fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x90204000 - 0x90257fff com.apple.CoreText 1.0.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x90284000 - 0x90335fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x90364000 - 0x9069cfff com.apple.CoreGraphics 1.256.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x90727000 - 0x90800fff com.apple.CoreFoundation 6.4 (368) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x90849000 - 0x90849fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9084b000 - 0x9094dfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x909a7000 - 0x90a2bfff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90a55000 - 0x90ac9fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90ae3000 - 0x90af5fff libauto.dylib /usr/lib/libauto.dylib
    0x90afc000 - 0x90dc1fff com.apple.CoreServices.CarbonCore 10.4 (611.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x90e24000 - 0x90ea4fff com.apple.CoreServices.OSServices 4.0 (4.0.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x90eee000 - 0x90f2efff com.apple.CFNetwork 4.0 (80) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x90f43000 - 0x90f5bfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
    0x90f6b000 - 0x90fe9fff com.apple.SearchKit 1.0.3 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x9102e000 - 0x91055fff com.apple.Metadata 0.1 (121) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x91066000 - 0x91073fff libz.1.dylib /usr/lib/libz.1.dylib
    0x91076000 - 0x91238fff com.apple.security 4.0 (221) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9133a000 - 0x91343fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9134a000 - 0x91371fff com.apple.SystemConfiguration 1.8.0 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91384000 - 0x9138cfff libbsm.dylib /usr/lib/libbsm.dylib
    0x91390000 - 0x9140efff com.apple.audio.CoreAudio 3.0.0 (3.0) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9144c000 - 0x9144cfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x9144e000 - 0x91486fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
    0x914a1000 - 0x9156cfff com.apple.ColorSync 4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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    0x97c41000 - 0x97c4afff org.twain.dsm 1.9.2 /System/Library/Frameworks/TWAIN.framework/TWAIN
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    Model: PowerBook4,3, BootROM 4.5.2f2, 1 processors, PowerPC 750 (2.2), 800 MHz, 256 MB
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  • When I try to print, Photoshop Elements 10 crashes.  Please help!!!!

    When I try to print, Photoshop Elements 10 crashes.  Please help!!!

    did you download the installation files?
    if yes, what files (names/extensions) and what sizes?
    if no, copy your cd contents to a desktop folder and attempt to install from the desktop folder.

  • Just installed Adobe Premiere Elements 10 - Crashes upon opening a new Project

    I've just installed Adobe Photoshop & Premiere Elements 10 on one of our marketing user's PC, and while Photoshop works like a charm, Premiere Elements 10 crashes every time you try to create a new project.  I have done a total uninstall and reinstall, but get the same results.  Here is the crash report generated by Windows (7 Pro x64)
    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: Adobe Premiere Elements.exe
      Application Version: 10.0.0.0
      Application Timestamp: 4e791009
      Fault Module Name: dvacore.dll
      Fault Module Version: 8.0.0.0
      Fault Module Timestamp: 4e78f08f
      Exception Code: c0000005
      Exception Offset: 000000000000154e
      OS Version: 6.1.7601.2.1.0.256.48
      Locale ID: 1033
      Additional Information 1: 7a8f
      Additional Information 2: 7a8f433f52f6f9a5539b887f16e37397
      Additional Information 3: 9ca8
      Additional Information 4: 9ca8acafba7b6c4cf5e9fa78b17b0956

    Thank you for trying to help, Bill.
    I had read about the fingerprint problem in the forums and deactivated that before my first post.
    I am reasonably proficient with CS6 web/design, but I don't have a lot of tech knowledge.
    While working today, I had trouble with Acrobat X and had to uninstall/reinstall.  I have done more restarts in the last 36 hours!
    I uninstalled/reinstalled PrE ... in case something that I had done had helped!  Organizer opens but not PrE.
    I will put the EventViewer stuff at the end of the post.  I didn't know there was an EventViewer until today!
    It says something about PCI bus.  I went to control panel, etc., devices and there were two instances of PCI bus.  I asked Windows to update the driver for both and got a message that it had the most up to date driver.  Also indicated they were working properly.  When I sent the link at the bottom of the EventViewer info to Windows, I got a screen saying it was an unknown error.
    I bought PrE on Saturday ... to replace NERO.  I thought it would be more consistent with the other programs I use, but maybe I should cut my losses and go back to NERO???  What do you think?
    I really do appreciate the help.
    Log Name:      System
    Source:        Microsoft-Windows-WHEA-Logger
    Date:          14/08/2012 5:59:52 PM
    Event ID:      17
    Task Category: None
    Level:         Warning
    Keywords:     
    User:          LOCAL SERVICE
    Computer:      MaryRose-HP
    Description:
    A corrected hardware error has occurred.
    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)
    Bus:Device:Function: 0x0:0x3:0x0
    Vendor ID:Device ID: 0x8086:0xd138
    Class Code: 0x30400
    The details view of this entry contains further information.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
        <EventID>17</EventID>
        <Version>0</Version>
        <Level>3</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2012-08-14T23:59:52.830276300Z" />
        <EventRecordID>651021</EventRecordID>
        <Correlation ActivityID="{3D023B18-BA52-49EA-A02C-2DBEF2BA8D91}" />
        <Execution ProcessID="1796" ThreadID="7340" />
        <Channel>System</Channel>
        <Computer>MaryRose-HP</Computer>
        <Security UserID="S-1-5-19" />
      </System>
      <EventData>
        <Data Name="ErrorSource">4</Data>
        <Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
        <Data Name="FRUText">
        </Data>
        <Data Name="ValidBits">0xdf</Data>
        <Data Name="PortType">4</Data>
        <Data Name="Version">0x101</Data>
        <Data Name="Command">0x10</Data>
        <Data Name="Status">0x407</Data>
        <Data Name="Bus">0x0</Data>
        <Data Name="Device">0x3</Data>
        <Data Name="Function">0x0</Data>
        <Data Name="Segment">0x0</Data>
        <Data Name="SecondaryBus">0x0</Data>
        <Data Name="Slot">0x0</Data>
        <Data Name="VendorID">0x8086</Data>
        <Data Name="DeviceID">0xd138</Data>
        <Data Name="ClassCode">0x30400</Data>
        <Data Name="DeviceSerialNumber">0x0</Data>
        <Data Name="BridgeControl">0x0</Data>
        <Data Name="BridgeStatus">0x0</Data>
        <Data Name="UncorrectableErrorStatus">0x0</Data>
        <Data Name="CorrectableErrorStatus">0x40</Data>
        <Data Name="HeaderLog">00000000000000000000000000000000</Data>
        <Data Name="Length">672</Data>
        <Data Name="RawData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ata>
      </EventData>
    </Event>

  • Premiere Elements 12 crash, lost all saved data on a new project.

    I was working on a short project that had many video and audio clips. About 3 hours into the project Premier Elements 12 crashed. Now It will not open the saved data. It simply tells me "An unknown error occurred while opening the project"  Am I SOL? Is this what I should expect as a regular from Adobe? More importantly, is there a method to recover the project? I am a new user to Adobe Elements and video editing in general.
    Thanks,
    Jordan M-

    I've attempted to update the software. When I open the program up and go to the Help tab and Check for Updates, it tells me that it is already up to date. I've noticed through screen shots that other users' icons say 12.1 Mine does not and I still have performance issues while trying to render or upload.
    My computer runs high end games at max settings, so as far as I can tell, my computer works fine. I would like to understand these updates further before I continue to analyse the issues I am having.
    Also,
    I ran a  Program Compatibility Test and it tells me:
    Issues found:
    Program Compatibility:
    Incompatible Application (referring to Premiere Elements 12)
    Publisher Details:
    Make older programs run in this version of Windows,
    Package Version 1.5
    Publisher Windows.
    Make older programs run in this version of Windows,
    Package Version 1.0
    Publisher Microsoft Corp."
    Detection Details:
    "Windows Version 6.1
    Architecture x86"
    I don't want to flood you with to many questions. My priority is to just update the darn thing to see if that is my issue. I thought I would mention the test above as additional info that might be helpful.
    Thank you for your help thus far, It's been of great use.
    Jordan-

  • Adobe Premier Elements 7- crash-when burning says" Please insert a blank disk" and already a disk in

    I have a Adobe Premier Elements 7. I have had a lot of problems with it of crashing and not burning.. I just had my computer wiped out and installed everything back on like windows xp service pack 3..etc. First I have Windows XP service pack 3 with an Intel Core 2CPU ,6400 @213GHz, 2.13 GHz, 1.98 GB of RAM.  When I went into disk menus premier elements 7 crashes... why is that??? also I tried to burn a DVD and does the progress of burniing and almost done burning WHILE there is a dvd in the drive and says"Please insert a blank disk and click ok to burning" why doe sit do that also? I just had adobe reinstalled and my computer wiped out? Please respond and help.. I am using this program as a business of video editing and nee this solved.

    Along with Steve's questions, let's talk about the process of Burning a DVD-Video.
    From PrE, which is doing the authoring of the DVD-Video, the first thing that happens is a quick check of the Project and the Menu Set chosen. This happens in an instant. Next, the program must Transcode the Timeline to MPEG-2 that is fully DVD-compliant. This takes some time and is a very intensive process, stressing the computer, and also heating things up greatly. This process will often cause a poorly ventilated, or poorly cooled computer to crash with either a reboot, or a BSOD (Blue Screen of Death). Every component, save for the video card, will be stressed like few other programs can do. PrE uses a 2-pass Transcode, where it goes through the entire Timeline, and maps out sections with high motion, or great detail. It builds a "script" on how to proceed, and then goes back at the Timeline with that script, but also still looking for ways to improve things. This is about 90% of the entire Burn Disc process. Nothing has yet to be burned. Instead, files are created in the Scratch Disk folders. Now, the program takes those newly created MPEG-2 files, the Menus, and all navigation such as Markers, and assembles them into another working folder, in the full DVD structure of VIDEO_TS folder with the IFO, BUP and VOB's. When this is done, the actual physical Burn starts. This is quite a ways into the total process. It is at this point, that the program looks at the burner and the blank media, and not before.
    When the program cannot get the necessary info from the burner, or the blank media, it will throw an error message, similar to yours. Also, "SenseCode Errors" usually indicate a problem with the burner, or the media.
    Now, let's address this last bit. Is the firmware for your burner up to date? If not, update/flash the firmware. This will be available from your burner mfgr's. Web site. Next, what brand of blank media are you using? Verbatim and Taiyo Yuden are the most recommended brands. Memorex, TDK, newer Ritek and all store brands should be avoided at all costs. Last, is your burner a fully-certified multi-drive? If so, it should be able to handle +R, or -R media. What type are you using, and are you sure that this is blank media, and not a disc that you have already burned, or even attempted to burn?
    Hope that we can stop the crashes, and get you to burning.
    Good luck,
    Hunt

  • Premiere elements 10 crashes when saving as DVD or DVD folder, etc.

    Hi [me again!]
    While awaiting resolution for PRE7 and PE7 'registered' licence 'not accepted' problems, my other Premiere elements 10 crashes when saving a Project as DVD 4.7Gb folder or direct to DVD or 'any other DVD way'.
    The repeated windows error report I get is this:
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    Adobe Premiere Elements.exe
      Application Version:    10.0.0.0
      Application Timestamp:    4e791009
      Fault Module Name:    wdmaud.drv
      Fault Module Version:    6.1.7601.17514
      Fault Module Timestamp:    4ce7c9f8
      Exception Code:    c0000005
      Exception Offset:    000000000000f827
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    2057
      Additional Information 1:    c1eb
      Additional Information 2:    c1eb94943c7b4efb7ee314d92a94924b
      Additional Information 3:    7d3f
      Additional Information 4:    7d3fe30533dcbba28d68d00b60422c7b
    In the meantime I am evaluating the 'cheaper' and without installing / working / DVD problems and possibly send Adobe discs back for full refund.
    My Laptop is fast enough and well kept - not other 'larger' programmes have any problems running or installing [Stenberg Cubase Pro, Flight Simulator X and so on] only Adobe programmes!
    I am really getting tired now.
    Regards
    Mobon

    Hello
    All problems are carefully separated - not all together, since I am a tidy person by default.
    It is very simple and not confusing.
    I actually have one main issue with PE7 and PPE7 [which I hope they will care of] and a series of small teething problems as many in these forums have on Premiere 10 since installation because Adobe programmes have 'basic' problems even loading / reading/ converting its own created files.
    I looked up for Premiere Elements problems on-line [on external forums] and I can see so many problems and people opting for alternative programmes or getting 2 or 3 different programmes to do the job faster and better - that confirms my thoughts.
    I am not here to stir things up [if by any chance you are thinking that], but I am merely trying to use a PAID and SUPPOSED to be GREAT program and it is clearly not my friend.
    But if I get pushed up around and treated like a non-in-the-computer-field-person, then I might 'need to' stir things up with 'proves'!
    I have been working with computers Hardware and Software since 1975 with the Sir Sinclair Spectrum .
    So, I do know one thing or two by working 'manually' and without the 'easy' mouse clicking [!] and my main job these days is to actually fix People's messed up computers, recover data, erase data, etc. and often I find either Apple's or Adobe's programmes not working properly [being the main problem on slower computers] and users tried to fix them and messed things up!
    Mainly is Apple programmes [ iTunes is one!] on Windows environment - just pure mess.
    In fact I do not keep ANY Apple Programs on ANY my computers any-more and by adding the blooming QuickTime - it actually adds 3 'mostly not needed' applications that must be run in the background only slowing down 'most standard' computers and 'mostly' for no apparent reason but needed by Premiere Elements 10.
    Adobe Acrobat Reader too is a kind of an offender in that sense, which I do not use any-more in favour of an alternative and very light program that does not invade your computer.
    I could be talking about the above for days ...
    The fact I do not know Premiere 10 very well and I am having some teething problems with 'Adobe Premiere Elements 10' does not make me a lower being or anything to the like or even put me aside the forums for being realistic and a human being most of all.
    I simply am an  Intermediate / Advanced / Professional Computer User / Repairer [depending on which subject] trying to fix this non-working-properly Adobe's program and get on with his life.
    You as an employee perfectly know what I am talking about, the Adobe numerous problems with Elements and pro and the clever Marketing and money making tool Adobe has created around it and I do understand you must keep Adobe's side - of course and that is not a problem at all.
    BACK TO THE ONLY PROBLEM THIS THREAD IS OPEN FOR:
    Having said that, in the meantime I seem to have solved it myself [as I do most of the time], at least for now.
    I am sure many other problems will arise.
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    My computer is fast.
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    I believe Adobe must prepare a Service Pack with 'Loads' of fixing, there is no place to hide and that may convince users to even 'spend' and buy the PRO version - the ball is in your court now.
    I cannot believe Premiere is having so many small teething problems and I am only doing a BASIC test and I can see the vast majority of users of Elements Programs going literally insane and only us, the more Techy ones coping.
    Regards
    M
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    ADDITION:
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    Message was edited by: mobon

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