Elements 10 Edit won't load, Organize does. Error 213:5

I had to reload my Mac from scratch and now Edit will not load but Organize does. I have a Case No. sent to escalation but have not received any answer.
Has anyone had this problem and can help me?

Trying renaming your contacts.xml file. To access the file, you need to go - Macintosh HD/Library/Application Support/adobe/elements organizer/organizer/settings I just named it "renamedfile.xml". A new contacts file will appear after you reopen the program.
I've had this problem a few times and renamed this file (after a support person from Adobe told me to the first time). It opens after I remaned it.
The contacts function of the organizer doesn't seem to be a stable. It always deletes entries that I want to add in.
Hope this helps

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We are trying to install elements 11 but the program will not run error 213:11

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http://helpx.adobe.com/creative-suite/kb/error-store-does-not-allow.html

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Racer_C
If your program is Photoshop Elements 11, you have posted in the wrong forum. Somehow your thread has been posted in the Adobe Premiere Elements Forum (video editing).
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While you are deciding on your direction on this, please check out to determine if any of that applies to you...what is your computer operating system?
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Elements 10 Edit won't load, Organize does. Error 213:5

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