Elements 10 Installation Freezes Booting of Computer

Ever since I installed Photoshop and Premiere Elelments 10 on my Windows 7 64-bit machine, the boot process freezes. I have to boot multiple times to make the system work. Any ideas to remedy this? Almost ready to reformat entire computer. Very frustrating.
Thank you.

Yes, it's very likely true. PSE10 is running fine here (and for other users) on Win7 x64, so it's not a question of compatablily between PSE10 and Win7.
Troubleshooting system problems can be complicated, but that MS document gives a logical step-by-step approach.
The only thing I'd add to the troubleshooting steps would be to do a full system virus scan with a good, reputable anti-virus program.
Ken

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Adobe Photoshop Elements 9 installation freeze

I was installing Adobe Photoshop Elements 9 S/N that I received with my Epson Scanner, and toward the end of my installation, my computer froze (connecting with other sites) I have Windows Vista on this computer. If I delete and reinstall then I have used up my Installations and cannot install this on my laptop.

Activations have nothing to do with installation. If it never went through, it never activated. In any case, activations can be reset by simply calling support. The rest is too vague. Without exact system information and crash details, nobody can even guess.
Working with your Operating System’s Tools
Mylenium

Photoshop Elements 8: Installer freezes while checking system profile at 80%-90% (Mac OS)

Hi All,
In the last two months, we have observed that due to OS upgrade issues and some java script issues, some of the PSE 8 Mac users were not able to go past "Checking System Profile" check initialization dialog after 80-90% progress and installer welcome screen never launched....we dubug the issue, found a workaround and have created a Tech doc for the same. It took some time because we wanted to make sure that this works in all the cases or not. Here is the link of the Tech Doc, please bookmark the same and help the users who have been running into such issues...
http://kb2.adobe.com/cps/825/cpsid_82532.html
Please get back to us, in case there are any queries/concerns related to the tech doc..
Regards,
Ankush

Hi,
Attached are the logs from \library\logs\Adobe\Installers
I cleared out the logs, ran PSE Setup until it hung then did Force Quit on
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Thanks for your attention,
Gary
From: Ankush Ved <[email protected]>
Reply-To: <[email protected]>
Date: Mon, 16 Nov 2009 07:33:58 -0700
To: Gary Nelson <[email protected]>
Subject: PSE 8 Setup hangs (80% complete) with checking
system profile message
Hi,
Can you please send in the log files which can be obtained from the below
location:
\Library\Logs\Adobe\
There must be log files for the PSE 8 installer. Delete them once and then
try to install PSE 8 again, if you are not able to then attach the newly
created log files in the forum.
Thanks & Regards,
Ankush

Every time I attempt to download the 64 bit version of iTunes it just freezes my entire computer right in the middle of installation. Anything?

Every time I attempt to download the 64 bit version of iTunes it just freezes my entire computer right in the middle of installation. Anything?

Same problem.

Adobe Reader 9 installation freezes computer

upon running the installation for adobe reader 9, setup gets to 99.90 percent, then a new window comes up, similar to the installation window. Estimated time remaining gets to 9 seconds, then the installation freezes, and so does everything else. A cold reboot is required...
I'm currently using foxit reader to read PDFs (Also, programs that print to PDF files cause a similar freeze.
Computer details:
Vista 32 bit Home premium.
3gb ram
300+gb hard disk space more than 50gb free
Dell inspiron 530 desktop
Spyware doctor - Avira antivir - and Threatfire installed
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Additional details:
Reader (at that time version 8)
Along with PDFcreator both worked perfectly on my system
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&I've tried installing using a new acc, same error.
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&All normal computer functions seem to work..(Although a video on Gamespot recently displayed buggy stuff, not related i think)
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&i've tried installing in a different directory
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Just restarted *cold reboot*
The system took a long time to shut down *held the power button for longer*
And the hard disk didnt stop spinning for a very long time...
It also took a very long time to start the computer
Also, running an installer makes me undo the changes made by the adobe reader 9 installation, since it was suspeneded.

Use the Microsoft Installer Cleanup to remove vestiges of any version of
Reader in your Registry. Then turn off all antivirus and spyware
programs. Then try to re-install
Mike

Installer freezes during boot with ATI Radeon card

System: Toshiba Satellite A305-S6916
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Posting for the sake of anyone else who might be having this same problem.

Same here:
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How can I delete my registration of a PS Elements 8 installation on a computer which is already sold (and formatted)?

How can I delete my registration of a PS Elements 8 installation on a computer which is already sold (and formatted)?

You can go to the Apple online store and purcahse a copy of Mountain Lion. This will give you a redemption code, which you can use to download Mountain Lion from the App Store. Unfortuantely, I'm not aware of any other way to legally purchase it. I have never seen Apple release Muontain Lion on DVD.
In terms of Apple Service, they just need the serial number of the machine to check the purcahse date. It is usually correct, to within a few weeks. A quick Google search should give you the correct number to dial.
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Solaris 10 installation freeze

hi, I'am triying to install solaris 10 on a set of new servers, installation goes smooth, screen shows perfectly, and graphics are apparently ok, however, on the first boot, the computer freezes on the login screen, we get a black screen with a thick pink line at the top and it freezes.
Also, I noticed that even if we change the driver, monitor and resolution to be used on the installation process, this is not the info that is used when booting the OS.
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Message was edited by:
ronnyromero
Message was edited by:
ronnyromero

x86, after the installation reboots the system, it goes trough all the starting process, but when loading X, it freezes with a thick pink line at the top.
I managed to solve the problem by breaking the process, changing the video frequency made it send an error and give me a prompt; after i got this prompt i used kdmconfig -u and kdmconfig -c and changet from xserver to xsun and rebooted. this worked preferctly.
however, it would be great if we were able to choose (simply) which x to use, from the beginning; also, the drivers and setup we chose during the installation process is ONLY for the installation process, as we noticed by checking the X config files that the drivers and setup we chose during the install was not the ones in those conf files.

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to u

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

You are allowed to have two activated installations. If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?). Talk to Adobe support thru chat. They might be able to resolve this with you:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

No option to reformat during Windows XP installation under Boot Camp

Ok, I just purchased Windows XP Professional SP2 to install on my Macbook Pro via Boot Camp. I first attempted to install it last night, and ran into a variety of issues.
I went into Boot Camp Assistant, printed out the instructions, and read them carefully. I continued on to designate the size of my Windows partition, which I adjusted to 45gbs. Then I created the partition with no difficulty whatsoever. After this I inserted my Windows installation disk and restarted the computer. Upon restart, however, the computer ejected the Windows disk before the computer even got past the grey screen. I reinserted the disk and the blue installation screen appeared successfully. It came to a screen that asked me what partition I wanted to use to install Windows, and I chose Partition C (titled something like "BOOTCAMP PARTITION FAT32"). The size of this partition was 45 gbs, so I know I chose the correct partition. Now this is where I ran into my biggest problem. *After I chose my partition, I am given no option to reformat the partition. It just skips that step entirely and continues on to the installation screen.* Windows installs and restarts the computer, only to bring my to the dreaded black screen with "Disk Error" on it. I know it brings me to this screen because I did not reformat my partition. The problem is, I'm never given the option to reformat the partition during the installation.
I have tried deleting my Windows partition and creating a new one (this time 32gb), and I get the same issue. It simply does not give me the option to reformat.
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I just went through the same problem you are experiencing right now. I bet you are trying to install OEM version of windows. I used an old windows upgrade and ran the repair, which brings you to the command prompt c:, run "FORMAT C: /FS FAT32" . Once this is done go back and reinstall your Windows XP OEM. Works like a charm.

Windows 7 installation freezes at "Completing installation"

Hi!
I'm trying to install Windows 7 on my mid-2010 Macbook Pro 13". I'm running Lion and have installed all avaliable updates.
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This is what I've tried:
* To burn several different Windows 7 iso file on DVD's with different speed (from the disk utilities).
* Remove all USB connections (which is none since I've a wireless mouse)
Then I've no idea what to do more
One thing that could be the reason is that I (before trying to install Windows 7) had to repair my hard drive (which I did from the disk utilities) and I might have done some sort of misstake there...
Please help!

No help needed anymore, finally managed to install it
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I upgraded my computer to 64bit. How can I transfer my Premiere Elements 8.0 (32bit) to new computer?

In October 2014, I purchased Adobe Premier Elements 8.0 (and the APE Templates 8.0) for my work computer (32bit Windows 7). Now they gave me a new computer which is 64bit (Windows 7). How can I get my Premier Elements program back on my new computer without having to purchase it all over again? I only had the program for a couple of months before they upgraded my computer to a 64bit I submitted my question through "Adobe Chat" and they said they couldn't help and I would need to check the forums. Thanks to anyone who can help! Jay
[Moved from Premiere PRO forum to Premiere Elements... Mod]

jaym
What did you have for installation...
a. installation files from a purchased download from Adobe
or
b. installation disc from boxed packaging of the product?
If you have an installation disc, then insert the disc into the burner tray and follow the instructions for the installation
that present sequentially. Remember that Premiere Elements 8 on Windows 7 64 bit is still going to be a 32 bit application.
It will be running in the 32 bit compatibility mode of the 64 bit computer and the 32 bit limitations would apply. But Premiere Elements
8 will install on Windows 7, 8, or 8.1 64 bit but not as a 64 bit application.
Now if you purchased an download, those downloads are typically specific to the operating system to which it was downloaded.
Whether or not installation files downloaded to a 32 bit computer will work on 64 bit computer is questionable. Best advice is to
try it. You will get an immediate message from the computer and program if it is a no go.
Please review and let us know the outcome.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR
Add On...Premiere Elements Windows is a 64 bit application only when it is version 10, 11, 12, or 13 run specifically on
Windows 7, 8, or 8.1 64 bit computer.

How do I move elements 9 from my old xp computer to my new windows 8 computer?

How do I move element 9 from my old xp computer to my new windows 8 computer?

If you have an installation disc for Elements 9, then I would suggest that you uninstall Elements 9 from your old computer, de-activate during the uninstallation. On Windows 8 computer, insert the disc and install Elements 9, activate it during installation. However, it is not tested, according to this document from Adobe: http://forums.adobe.com/message/4527508. Let me know how it goes.

Firefox only works after I re-boot my computer

I just got a new computer last week. It is running Windows 8 - 64 bit. I installed Firefox, used it for a week, set up my bookmarks, etc. and it worked fine. The other day when I logged in and opened Firefox, I couldn't click on anything - nothing would happen - it was like it was frozen. I went into Internet Explorer and also into Google Chrome and they both worked fine - I could click on things and it would do what it was supposed to do. So, I re-booted my computer and then Firefox worked fine. Same thing the next day, Firefox only worked after I re-booted my computer...and also today, same thing. Why is it frozen when I first go into it, but if I re-boot the whole computer, it works? Has me baffled. Any help would be appreciated, because it is my favorite browser. But if this keeps up, I won't be using it anymore. Thank you!
I have my home page set to Yahoo, so that's where it goes when I open it. When I get there, I can't click on my e-mail, nothing in the toolbar, it's totally frozen.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
:[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

IDVD 4 now freezes the entire computer during burning

Hello,
iDVD 4 now freezes my entire computer during burning somewhere around stage 3. I can't even force quit. This never happened before - it does so while burning a project that had been burned successfully many times in the past and also new projects. I did have a bad RAM problem weeks ago - which is fixed now. Tried fixing permissions and cleared out enough free space. This is wierd - it has been working for years.
Thanks very much,
NIck M.

Hi
*Not knowing the origin to Your problem - General approach when in trouble is as follows:*
• Free space on internal (start-up) hard disk if it is less than 10Gb should rather have 25Gb
• Hard disk is untidy: Repair Permissions, Repair Hard disk (Apple Disc Util tool)
• Delete iDVD pref file - *or rather start a new user/account* - log into this and re-try
iDVD pref file resides: Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences and is named:
com.apple.iDVD.plist
While iDVD is NOT RUNNING - move this file out to desk-top.
Now restart iDVD.
• Program miss-match: iDVD 5.0.2, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK - DON’T work under Leopard
• Program miss-match: iDVD 6.0.4, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• Program miss-match: iDVD’08 v. 7.0.1, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• iDVD (08) v7 Locate theme folder. Move out iDVD1, iDVD 2 and eventually iDVD4 folders to desktop - re-try
• Try a Cleaning CD/DVD that cleans the laser lens on the DVD burner/player
iDVD 6.0.4 and iDVD 7.0.1 are compatible with Mac OS X 10.5 Leopard
Last resort: from Craig: Solved the problem!! Finally!!
I deleted every iDVD application and folder from my boot drive,
emptied the trash and then installed iDVD 08 using the customize option
and I am up and running.
Yours Bengt W

Elements 10 Installation Freezes Booting of Computer

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