Elements 10 is not recognizing my camcorder

Elements 10 is not picking up my camcorder, however the computer shows it connected.

With flash memory, and USB connections, you will want to Copy your flash memory card's full folder structure to your internal HDD, and then use Get Media to Import (not Capture) the files into a Project. Capture is only for a tape-based camera, connected via FireWire/IEEE-1394a/iLink cable.
Good luck,
Hunt

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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