Elements 10 Local Content not Downloading

Hi
I've recently installed Elements 10 and am trying to find my feet. I'm able to view the help online, but the local content shows as not available. When I'm offline it shows as pending download, but when I connect again this does not happen. I've also tried signing in via the help app, but this had no effect. How can I download the local help? I'm in the UK if that makes a difference.
Many thanks.

Help downloaded now. Must have been linked to search issue. Thanks.

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