Elements 10: No Mac Finder drag & drop in OS X Lion (v.10.7.x)?

PS Elements 10, v.10.0 (20110831.m.17215)
27" Mid-2011 2.7 GHz Intel Core i5, 12 GB RAM, Mac OS X Lion 10.7.4
Sorry if this is a double-post; had problem finding correct forum (and don't even know if THIS is the correct one). I've just wasted 45 minutes digging through "help" searches for Photoshop Elements 10. I have a very simple question, for which I can find NO answer: since I upgraded my Mac OS to Lion, I can no longer grab an image -- or, most importantly, several images from several locations on my several drives -- then drag and drop them on the PS Elements 10 icon in my Dock, or on the PS Elements 10 icon in my Applications folder, and have PS Elements 10 automatically boot open, and load these images into the Editor workspace. I try it, and PS Elements 10 just sits there and refuses to open. I could do this in Snow Leopard, and I can do this in Lion with EVERY other app I have (providing I'm dragging and dropping files that the apps recognize). As I have many images in many files, this is, obviously, a huge PITA. How do I fix this?
Thanks
Bart Brown

And THAT, of course, WAS the problem. Thank you very much for figuring it out. It's pretty remiss of Adobe to NOT make this extremely NON-intuitive-to-Mac-users fact clear. This is, in fact, the first time since the Dock was created that I've come across an app that WASN'T obviously in the Applications folder, the REAL app instead skulking -- with no explanation of the fact from the company that produced the app -- in a support files folder. I would have assumed that, considering their long association with Apple, Adobe knows the App-to-Dock drill by now; this failure on the part of Adobe to clearly state that the file named "Adobe Photoshop Elements Editor," hidden inside the Support Files folder, and NOT the obvious choice, "Adobe Photoshop Elements 10," sitting right there naked to the world inside the "Adobe Photoshop Elements 10" Application folder, is the one that needs to be put in the Dock, is extremely poor communication of absolutely essential information. Since, during a normal installation of PSE 10, you end up with an "Adobe Photoshop Elements 10" folder, which is inside the "Applications folder," and the "Support Files" folder, which is inside the "Adobe Photoshop Elements 10" folder (like one of those nesting Russian dolls), and the "Support Files" folder, in just about any "View" mode you select, is normally closed,... well, how many people have enough time on their hands or idle curiosity, to open an app's "Support Files" folder? Even if they should be so inquisitive, what would they surmise about the item named "Adobe Photoshop Elements Editor" in that ""Support Files" folder? Maybe I'm just dense, but if I found an item in a "Support Files" folder, placed there by the installer, I would assume that item to be a Support file. That's just crazy talk, I know, but that's pretty much the way every Mac application I've ever installed works (and I've installed, literally, thousands): support files are actually support files, and the visible icon inside the "Adobe Photoshop Elements 10" folder IS THE APP. What Barbara B. said is spot on:
"If you made a dock icon from the obvious [empasis mine -- Bart Brown] file in the PSE 10 folder in Applications you used the wrong file."
So, Mac boys and girls, what is the obvious file in the PSE 10 folder as shown below that, if you didn't know better (and how would you?), you would be habitually inclined to think was the actual Application, and which you would then drag to the Dock?
Maybe I'm just terminally stupid, but that "Adobe Photoshop Elements 10" application icon inside the "Adobe Photoshop Elements 10" folder, which is inside the "Applications folder," looks like an App to me. If Adobe's going to change the rules, they need to make it plain during the installation process:
I cannot think of a single App whose folder inside the System's Applications folder is set up as misleadingly as PSE 10's App folder is set up. I think Adobe should, at the very least, include a "READ THIS FIRST" doc in the install, explaining that the little gem you want in your dock is NOT the obvious one inside the "Adobe Photoshop Elements 10" App folder, but the darling little gem coyly hidden inside the normally closed "Support Files" folder. ADOBE NEEDS TO CHANGE THIS. I'm an old retired Graphic Designer and photgrapher, and, of course, my time doesn't count for much in Adobe's eyes, but I did not appreciate wasting essentially an entire day trying to figure out this PSE 10 problem myself, first with Adobe's truly miserable online troubleshooting resources, and then on this forum. My time may not mean anything to Adobe, but it means everything to me, as time is all I have left, and at my age, you know you don't have another 25 years of productive life ahead of you.
Last Barbara B. question first: "Did you repair permissions after installing PSE?"
Yes, of course.
Second point, and this is a loooong-standing pet peeve topic:
Barbara B. wrote:
"I'm not sure from the way this is phrased that you understand what 99jon was telling you. If you made a dock icon from the obvious file in the PSE 10 folder in Applications you used the wrong file. The one in Support Files is the real editor.
No offense to you, 99jon, but "I'm not sure from the way this is phrased" that 99jon understood what he was telling me, and it took even you a while to realize the solecistic and incomplete info 99jon had given me:
<<1. 99jon,
Sep 9, 2012 12:10 PM in reply to bartbrn
Hi Bart
Make sure you have the actual application located in support files.
You may need to reveal hidden system files - see link.
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html
2. Barbara B.,
Sep 9, 2012 2:15 PM
I can confirm that this should work in 10.7.4.>>
Well, the "reveal hidden system files," while a mildly interesting, but pointless, exercise in learning three ways to "reveal hidden system files" -- all three methods of which I performed, restarting after each of the 3 methods -- was a red herring, and took MORE of my time, leading to MORE consequent frustration.
99jon almost had it here:
but he never made the necessary connection that you, Barbara B. did:
"If you made a dock icon from the obvious [empasis mine -- Bart Brown] file in the PSE 10 folder in Applications you used the wrong file. The one in Support Files is the real editor:"
How much effort would it have taken for Adobe to make this absolutely vital fact obvious to Mac users?
And this brings me to the peroration in my pronunciamento of my pet peeve topic, and please, 99jon, this is no rebuke to you: it happens in every forum, and, most disastrously, in Apple's so-called "Discussion" groups.
In most forums, members are ranked by the number of their posts, and/or the number of their posts voted "helpful" by other members. Again, ,99jon, please don't misunderstand me: I'm not picking on you, nor do I include you in the class of people I'm about to describe -- I know you made an honest effort to help, and I thank you for it -- I'm simply using your post as a clear (and convenient) literary example; I certainly don't put you in the class of people I'm about to describe)
There's a certain mindset among some members of most forums -- and Apple Discussions is the worst of the lot, so I'll use that as an example -- where certain members try to rack up "posting points," as if they were vying for a "letter" for their high-school sweater in some interscholastic competition. No matter what their expertise -- or, most typically, utter lack of same -- regarding a question you may ask on Apple Discussions, they have their email notifications set so they can try to be the first to answer. Their object -- unlike 99jon's and Barbara B.s -- is NOT to help someone; it's simply to rack up more points. Since Apple Discussions rates "Discussion" members by the number of posts they make, NOT the quality or efficacy of those posts, these "remora fish" answer as many posts as they can. Well, they're having their simple-minded fun, and no harm, right? WRONG. When another Discussions member, who actually knows what he's talking about, sees that a "high-number" member has posted to your question, they automatically assume -- quite erroneously, in most cases -- "Well, this poor sap is being helped by someone who has high numbers, and therefore must know his/her stuff; no sense sticking MY nose in. And there the thread dies. Thinking, because of their "numbers," that some "Genius" (and is that not the stupidest term for a soldier in the Apple Store ranks who's maybe had a week's training?) is helping you out, no one else -- any one or several of whom may be able to help you out of your difficulty -- jumps into the discussion. It has happened to me, and many people I know, countless times. Apple doesn't care: they make no money off "Discussions," if you want putatively reliable technical help, buy Apple Care.
That's why it's important, in a forum like this, to always click your answer to the "Was this helpful" voting button at the bottom of the message.
99jon and Barbara B., thank you both for your efforts.
Adobe, wise up and fix this, or at least give the innocent installer a heads-up about "the App in the Support folder."
Many thanks
Bart Brown

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