Elements 10 organiser... CRASHES when using photo mail
I select the photo, click next and program instantly crashes.
Further email attachments does not work. Brings up an email window which i've not seen before and says no email account assigned. Yahoo is my default client.
I’ve found it usually works best with web mail via Adobe after obtaining verification. I know some email services block bulk email completely and I’ve only tested it with Gmail which works fine. Should also work with other web mail e.g. Yahoo and Hotmail. Before you start it will help to check your internet security settings. If they are set to High, reduce the settings to Medium temporarily. Then follow these instructions.
1. Log in to your mail provider on the web and add the following email to your address/contacts book.
[email protected]
2. Open Organizer and on the menu click:
Edit >> Preferences >> Sharing
3. Choose Adobe Email Service from the client dropdown menu.
4. Add your name and email address to the fields provided and click OK
5. Test the system (first use only) by selecting a photo in organizer and choosing Share >> Photo Mail then click Next
6. Choose a contact then click Next
7. Click Next Step, then click Next - the sender verification dialog will open.
8. Check you have spelt your email address correctly and hit the Resend E-Mail button.
9. Go to your inbox (also check spam) and when the Adobe mailer message is received copy (Ctrl+C) the long verification code.
10. Return to the verification dialog and paste it (Ctrl+V) into the Sender verification field and click OK. Wait for validation confirmation then click OK to continue
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When using photo mail with PS12 I cannot write text on the mail page above the picture.
can not write text on top of picture when I use photo mail with PS12 after entering the email address
Why did you post this in a forum for Acrobat?
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I'm having trouble sharing with photo mail in Elements 11. When I click Next after checking my recipients Elements 11 crashes (locks up). My email address shows up correctly and has been verified. Any suggestions?
Hi,
Are you running on a Windows system?
If so, use the windows explorer to navigate to one of the following files according to your system.
64bit system: "C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe"
32bit system: "C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe"
Right click on that file and select Run as Administrator then try your email again.
You should only have to do this once.
Good luck
Brian -
Premiere Elements 10 crashing when using disk templates
Hi there
I have a really annoying problem when trying to use Premiere Elements 10 on my Mac
I can import and edit video ok but as soon as I try to build a disk using one of the pre-installed templates Premiere Elements 10 crashes with the following message 'Sorry a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project'. It doesn't seem to matter which template I choose the error always happens.
When I re-open the project all the video is missing and I have to start the project over again which is really frustrating.
Anyone have any idea as to why this is happening? I have tried uninstalling and re-installing Premiere Elements 10 but that hasn't helped.
I have included a screen shot and also info from a crash report (which includes the specs for my MacMini) below.
Any and all help is appreciated.
Jonty
Process: Adobe Premiere Elements [9447]
Path: /Applications/Adobe Premiere Elements 10/Adobe Premiere Elements.app/Contents/MacOS/Adobe Premiere Elements
Identifier: com.adobe.Adobe Premiere Elements.framework
Version: 20110902.B343.280460 (10.0)
Code Type: X86 (Native)
Parent Process: launchd [156]
Responsible: Adobe Premiere Elements [9447]
User ID: 501
Date/Time: 2013-11-03 17:20:39.900 +0000
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 610CE585-EE61-A1BD-EDC5-1DBB16EAE93D
Sleep/Wake UUID: 600284FD-46CB-4F6D-86BA-EA516767AD75
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type PSSLO::BadPointerException
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9a8a1952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x935cd167 pthread_kill + 101
2 libsystem_c.dylib 0x94af0340 abort + 155
3 libc++abi.dylib 0x93130869 abort_message + 169
4 libc++abi.dylib 0x93151597 default_terminate_handler() + 292
5 libc++abi.dylib 0x9314edd0 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x9314ea05 __cxa_rethrow + 103
7 com.adobe.Frontend.framework 0x06a3899e FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 78
8 com.adobe.dvaui.framework 0x005652b0 bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 160
9 com.adobe.dvaui.framework 0x005657ac bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 92
10 com.adobe.dvaui.framework 0x0066698a -[DVAMacWindowDelegate performDragOperation:] + 202
11 com.apple.AppKit 0x9a49f1c1 -[NSWindow(NSDrag) performDragOperation:] + 91
12 com.apple.AppKit 0x99f754db NSCoreDragReceiveMessageProc + 655
13 com.apple.HIServices 0x9b8ca72b DoMultipartDropMessage + 346
14 com.apple.HIServices 0x9b8ca3dc DoDropMessage + 66
15 com.apple.HIServices 0x9b8ca35e SendDropMessage + 43
16 com.apple.HIServices 0x9b8c642a DragInApplication + 555
17 com.apple.HIServices 0x9b8c51fd CoreDragStartDragging + 521
18 com.apple.AppKit 0x99f71026 -[NSCoreDragManager _dragUntilMouseUp:accepted:] + 1298
19 com.apple.AppKit 0x9a152bdc -[NSCoreDragManager dragImage:fromWindow:at:offset:event:pasteboard:source:slideBack:] + 1333
20 com.apple.AppKit 0x9a49f3da -[NSWindow(NSDrag) dragImage:at:offset:event:pasteboard:source:slideBack:] + 142
21 com.adobe.dvaui.framework 0x00661ff6 -[DVAMacPanelWindow dragImage:at:offset:event:pasteboard:source:slideBack:] + 118
22 com.adobe.dvaui.framework 0x00568589 dvaui::datatransfer::OS_SendData::DoDragAndDrop(int, int*) + 393
23 com.adobe.UIFramework.framework 0x013f15f7 UIF::DataSource::DoDragAndDrop(int const&, int*) + 119
24 com.adobe.HandlerProject.framework 0x0c2724dd HandlerProject::DVDTemplatesView::OnDragSelection(ASL::InterfaceRef<BE::ITreeItemSelectio n, BE::ITreeItemSelection>, UIF::DataSource*) + 765
25 com.adobe.HandlerProject.framework 0x0c272beb HandlerProject::DVDTemplatesView::ListenToMessage(ASL::Message const&) + 267
26 com.adobe.ASLMessaging.framework 0x0194cc9f ASL::Broadcaster::BroadcastMessage(ASL::Message const&) + 1487
27 com.adobe.ASLMessaging.framework 0x01958c8f ASL::StationUtils::BroadcastMessage(ASL::ImmutableString const&, ASL::Message const&) + 63
28 com.adobe.premiere-elements.HSL 0x0a4e1bc3 HSL::MediaContentViewBase::DragSelection(ASL::ParamPoint<int> const&, UIF::DataSource*) + 163
29 com.adobe.premiere-elements.HSL 0x0a52776a HSL::MediaListView::MouseMoveSelf(ASL::ParamPoint<int> const&, UIF::KeyModifiers const&) + 1386
30 com.adobe.UIFramework.framework 0x014c8511 UIF::WindowImplMouseCapture::DoMouseEvent(dvaui::ui::MouseEvent const&) + 305
31 com.adobe.dvaui.framework 0x005e3fa9 dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 969
32 com.adobe.dvaui.framework 0x005e60a6 dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 134
33 com.adobe.dvaui.framework 0x005e61b7 dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 71
34 com.adobe.dvaui.framework 0x00669bdf dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 687
35 com.adobe.dvaui.framework 0x00663751 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 209
36 com.adobe.dvaui.framework 0x00653adb dvaui::ui::OS_View::UI_DispatchPlatformMouseDragEvent(dvaui::ui::OS_Event const&) + 43
37 com.adobe.dvaui.framework 0x00664319 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 473
38 com.adobe.dvaui.framework 0x006538b1 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 33
39 com.adobe.dvaui.framework 0x0065a5a4 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 52
40 com.adobe.dvaui.framework 0x006503f7 boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf1<void, dvaui::ui::OS_View, NSEvent*>, boost::_bi::list2<boost::_bi::value<dvaui::ui::OS_View*>, boost::_bi::value<NSEvent*> > >, void>::invoke(boost::detail::function::function_buffer&) + 55
41 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
42 com.adobe.dvacore.framework 0x000999f1 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 17
43 com.adobe.dvacore.framework 0x00099b48 boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<int, int (*)(boost::function0<void>*, void*), boost::_bi::list2<boost::_bi::value<boost::function0<void>*>, boost::_bi::value<void*> > >, int>::invoke(boost::detail::function::function_buffer&) + 24
44 com.adobe.Frontend.framework 0x06a39499 boost::function0<int>::operator()() const + 41
45 com.adobe.Frontend.framework 0x06a38970 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 32
46 com.adobe.dvacore.framework 0x0009843f void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 159
47 com.adobe.dvacore.framework 0x0009b13c void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 92
48 com.adobe.dvaui.framework 0x0065db69 -[DVAMacContainerView mouseDragged:] + 201
49 com.apple.AppKit 0x99e5debc -[NSWindow sendEvent:] + 12064
50 com.apple.AppKit 0x99df9cad -[NSApplication sendEvent:] + 4034
51 com.adobe.dvaui.framework 0x00654e54 -[DVAMacApplication sendEvent:] + 196
52 com.apple.AppKit 0x99c3e3bc -[NSApplication run] + 823
53 com.adobe.Frontend.framework 0x06abf106 FE::MacApplication::RunSelf(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 214
54 com.adobe.Frontend.framework 0x06a24c77 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 1239
55 com.adobe.Frontend.framework 0x06ac1d6a AppMain + 298
56 com.adobe.Startup.framework 0x06d15dc0 (anonymous namespace)::LaunchFrontendFramework(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 176
57 com.adobe.Adobe Premiere Elements.framework 0x00003546 (anonymous namespace)::CallStartupFramework(int, char const* const*) + 246
58 com.adobe.Adobe Premiere Elements.framework 0x00003b59 main + 313
59 com.adobe.Adobe Premiere Elements.framework 0x000033ca start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a8a2992 kevent64 + 10
1 libdispatch.dylib 0x9a8478bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9a847556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x935d0fa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x15d6c900 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x15d65650 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x15d6c966 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
8 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.ASLFoundation.framework 0x0184a1de ASL::(anonymous namespace)::TaskProc(void*) + 94
7 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
8 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
10 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9a8a1b76 __semwait_signal + 10
1 libsystem_c.dylib 0x94b0f05b nanosleep$UNIX2003 + 219
2 ScriptLayer 0x0d2a05ab ScObjects::Thread::sleep(unsigned int) + 59
3 ScriptLayer 0x0d2892a3 ScObjects::BridgeTalkThread::run() + 163
4 ScriptLayer 0x0d2a06b8 ScObjects::Thread::go(void*) + 168
5 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
7 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x05200309 0x51c5000 + 242441
7 com.adobe.ACE 0x051ffd01 0x51c5000 + 240897
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x05200309 0x51c5000 + 242441
7 com.adobe.ACE 0x051ffd01 0x51c5000 + 240897
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x05200309 0x51c5000 + 242441
7 com.adobe.ACE 0x051ffd01 0x51c5000 + 240897
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9a8a2976 kevent + 10
1 com.adobe.dvatransport.framework 0x01a129c3 boost::asio::detail::kqueue_reactor<false>::run(bool) + 531
2 com.adobe.dvatransport.framework 0x01a13be9 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 489
3 com.adobe.dvatransport.framework 0x019f035e SkyConnectionEnv::MainLoop() + 94
4 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
5 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
7 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.dvatransport.framework 0x01a13ea2 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 1186
4 com.adobe.dvatransport.framework 0x01a14913 boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service<boost::asio ::ip::tcp>::work_io_service_runner>::run() + 51
5 com.adobe.dvatransport.framework 0x019f9567 asio_detail_posix_thread_function + 23
6 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
8 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x935cf042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x999e2b2d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
5 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
6 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
7 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
8 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
9 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
10 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
11 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
12 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
13 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 20:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ImporterFlash.framework 0x271964ba void boost::condition_variable_any::wait<boost::unique_lock<boost::recursive_mutex> >(boost::unique_lock<boost::recursive_mutex>&) + 106
4 com.adobe.ImporterFlash.framework 0x27192061 ImporterFlash::SingleThreadExecutor::ThreadProcedure() + 289
5 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
6 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
7 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
8 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.CameraRaw 0x2e3cf686 0x2e12b000 + 2770566
7 com.adobe.CameraRaw 0x2e3ce837 0x2e12b000 + 2766903
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.CameraRaw 0x2e3cf686 0x2e12b000 + 2770566
7 com.adobe.CameraRaw 0x2e3ce837 0x2e12b000 + 2766903
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.CameraRaw 0x2e3cf686 0x2e12b000 + 2770566
7 com.adobe.CameraRaw 0x2e3ce837 0x2e12b000 + 2766903
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 24:: cr_scratch
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.CameraRaw 0x2e19e2a8 0x2e12b000 + 471720
4 com.adobe.CameraRaw 0x2e57def4 EntryFM + 1063988
5 com.adobe.CameraRaw 0x2e28d50c 0x2e12b000 + 1451276
6 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
8 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 25:
0 libsystem_kernel.dylib 0x9a89cf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a89c16c mach_msg + 68
2 com.apple.CoreFoundation 0x93291f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x93291541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x93290d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x93353461 CFRunLoopRun + 129
6 com.adobe.dvacore.framework 0x000fc707 dvacore::threads::RunPlatformEventLoop() + 103
7 com.adobe.dvacore.framework 0x0010208a dvacore::threads::(anonymous namespace)::EventLoopExecutor::EventLoopMain(dvacore::threads::SyncPoint&) + 154
8 com.adobe.dvacore.framework 0x00101d67 boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf1<void, dvacore::threads::(anonymous namespace)::EventLoopExecutor, dvacore::threads::SyncPoint&>, boost::_bi::list2<boost::_bi::value<dvacore::threads::(anonymous namespace)::EventLoopExecutor*>, boost::reference_wrapper<dvacore::threads::SyncPoint> > >, void>::invoke(boost::detail::function::function_buffer&) + 55
9 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
10 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
11 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
12 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
13 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
14 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
15 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 26:
0 libsystem_kernel.dylib 0x9a8a1656 __open + 10
1 com.adobe.Frontend.framework 0x06a70106 FE::(anonymous namespace)::waitformsg(void*) + 86
2 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
4 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 27:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 lijonty1512
Thanks for the follow up.
I am strictly an Elements Windows user, so my information on the pros and cons of the Mac operating systems is second hand. From what I have read, there appears to be problems with that Mac OS x 10.9 (Mavericks).
But, let us clear away the basic setup first so we do not have to worry about those factors entering into the troubleshooting mix.
Project Preset should match the properties of your source media. Export choices do not have to be the same as the project preset. And, there appears to be an issue with your choice...
a. What do you have PAL DV Widescreen? If so you have 720 x 576 with a 16:9 flag to stretch the video for display after encoding. I am assuming that your 25 frames per second frame rate is interlaced. Is that correct?
If you have 720 x 576 16:9 at 25 interlaced frames per second, your pixel aspect ratio would be expected to be 1.4587 with Field Order = Lower Field First. If all that is so, then your project preset would be expected to be
PAL
DV
Widescreen.
The project preset needs to match the properties of your source media so that it can direct the program to set up the correct space in the Edit Mode monitor for editing purposes. It also directs that project as to which set of DVD template (.psd) files to offer you when you get to the disc menu section of the program.
So let us sort through the above versus the following...
a. Are you dealing with source media with frame size 1024 x 576 pixels with pixel aspect ratio of Square Pixels (1.0).
b. Is the Field Type, (None) Progressive
When you talk about 576p, to what specific export settings are you referring?
Let us review the above and get those details worked through.
The bottom line may be that Mac operating system. But, we will let the details define out troubleshooting strategy.
Thanks.
ATR -
PE6 & Outlook2003: Blurred embedded images when using Photo Mail function
Images/photos embedded with PE6 Photo Mail in Outlook 2003
emails are blurred/out of focus.
OS: Winxp Home, RAM 3Mb, Photo Elements, Nikon D70, NEF
files.
This problem suddenly started.
Any ideas how to correct it ?
Thanks,
J-JMeer10 wrote:
> Images/photos embedded with PE6 Photo Mail in Outlook
2003 emails are
> blurred/out of focus.
> OS: Winxp Home, RAM 3Mb, Photo Elements, Nikon D70, NEF
files.
> This problem suddenly started.
> Any ideas how to correct it ?
> Thanks,
> J-J
>
You might want to to try the Photo Elements forum...
Steve -
Elements 12 crashes when adding photos
I'm running win 7 64bit, Photoshop elements 12. I'm trying to add photos to a catalogue (using the get photos and videos -> from search, and then selecting all folders the search finds) in organiser and it keeps crashing. The error that's popping up in m event log is pasted below. Really grateful for any support or advice anyone can suggest. It looks like it might be linked to finding an MP4 file - is there anyway I can tell it to ignore those, and just find the pictures?
Log Name:
Application
Source:
Application Error
Date:
09/11/2014 22:28:23
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
Study-PC
Description:
Faulting application name: PhotoshopElementsOrganizer.exe, version: 12.0.0.0, time stamp: 0x524214b6
Faulting module name: mc_demux_mp4_ds.ax, version: 8.5.0.5184, time stamp: 0x4ff26d5b
Exception code: 0xc000000d
Fault offset: 0x00033b6b
Faulting process id: 0x1a30
Faulting application start time: 0x01cffc6c01126516
Faulting application path: C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe
Faulting module path: C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp4_ds.ax
Report Id: b6d5e055-685f-11e4-85e8-240a6434bca6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-09T22:28:23.000000000Z" />
<EventRecordID>3415</EventRecordID>
<Channel>Application</Channel>
<Computer>Study-PC</Computer>
<Security />
</System>
<EventData>
<Data>PhotoshopElementsOrganizer.exe</Data>
<Data>12.0.0.0</Data>
<Data>524214b6</Data>
<Data>mc_demux_mp4_ds.ax</Data>
<Data>8.5.0.5184</Data>
<Data>4ff26d5b</Data>
<Data>c000000d</Data>
<Data>00033b6b</Data>
<Data>1a30</Data>
<Data>01cffc6c01126516</Data>
<Data>C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe</Data>
<Data>C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp4_ds.ax</Data>
<Data>b6d5e055-685f-11e4-85e8-240a6434bca6</Data>
</EventData>
</Event>Oh, just updated to 12.1 and I get the same problem...
Log Name:
Application
Source:
Application Error
Date:
09/11/2014 22:46:31
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
Study-PC
Description:
Faulting application name: PhotoshopElementsOrganizer.exe, version: 12.0.0.0, time stamp: 0x5314d4d4
Faulting module name: mc_demux_mp4_ds.ax, version: 8.5.0.5184, time stamp: 0x4ff26d5b
Exception code: 0xc000000d
Fault offset: 0x00033b6b
Faulting process id: 0x10bc
Faulting application start time: 0x01cffc6ebde1c818
Faulting application path: C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe
Faulting module path: C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp4_ds.ax
Report Id: 3ef20b1c-6862-11e4-85e8-240a6434bca6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-09T22:46:31.000000000Z" />
<EventRecordID>3420</EventRecordID>
<Channel>Application</Channel>
<Computer>Study-PC</Computer>
<Security />
</System>
<EventData>
<Data>PhotoshopElementsOrganizer.exe</Data>
<Data>12.0.0.0</Data>
<Data>5314d4d4</Data>
<Data>mc_demux_mp4_ds.ax</Data>
<Data>8.5.0.5184</Data>
<Data>4ff26d5b</Data>
<Data>c000000d</Data>
<Data>00033b6b</Data>
<Data>10bc</Data>
<Data>01cffc6ebde1c818</Data>
<Data>C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe</Data>
<Data>C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp4_ds.ax</Data>
<Data>3ef20b1c-6862-11e4-85e8-240a6434bca6</Data>
</EventData>
</Event> -
Elements 11 crashing When using Process Multiple Files
When I use Process Multiple Files and click on the Browse button, the wheel turns and doesn't work anymore. It just stays there for awhile. I would reinstall, but I don't know where the product key is.
Hi csssaratoga,
Thanks for posting on Adobe forums.
Please find the download link for Elements 11
Download Photoshop Elements products | 11, 10
To find the Serial number please check the following aritcle
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Let us know if this helps.
Regards,
Sandeep -
Elements 11 Crashes when using filters
Elements 11 worked great for me until I installed Maverick OS now the comic, pen and ink and graphic novel filters cause the program to immediatley crash. Frustrating because the program worked great until this install. Any suggestions?? I have my options set to send crash reports.... but haven't seen any updates.
Thank you.Chipabirdee Images
Yours is a known issue.
What you present does not appear to be a new issue. Please see following Photoshop Elements 11 Mac (Maverick) thread which seems to go back 4 months ago....
http://feedback.photoshop.com/photoshop_family/topics/photoshop_comic_pen_and_ink_filters_ dont_work_anymore_since_updating_to_mavericks
This one goes back to October - November 2013 and was written by Barbara Brundage
http://barbarabrundage.com/2013/10/28/photoshop-elements-and-os-x-mavericks/
When your thread gets to the Photoshop Elements Forum, Barbara Brundage can give you an update on this matter.
ATR -
Anyone having problems with Elements organiser 13 when try to import photos from Mac photos which was an upgrade from Iphotos on 9th April 2015. Before when I was using Iphotos all was ok...
hi I have been trying to do this, but PE13 comes up with a fail message saying that file types are not supported, am only trying to import jpeg files so can't understand this. So far have been unable to use PE13 at all, any ideas anyone please!
-
ICloud keeps crashing my iPads when using photo stream
iCloud keeps crashing my iPad when using photo stream, photo stream has downloaded over 600 .png files to my photo stream which are mac icons - these are causing all 3 iPads on iCloud to crash and report .panic.plist error messages. Help? I have turned off iCloud for now which allows the iPad to work.these icons were on my iMac too on iphoto which I have deleted and on our iPhones again which I have deleted. Would like to use iCloud but not until I can fix this issue.
Hi elizabethfromfernhurst,
Welcome to the Apple Support Communities!
If you are getting the .panic.plist alerts on your iPad when using iCloud, I would suggest restoring the iPad back to its factory settings and using iCloud to sync your data back to the device.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Have a great day,
Joe -
Premiere elements 10 crashes when saving as DVD or DVD folder, etc.
Hi [me again!]
While awaiting resolution for PRE7 and PE7 'registered' licence 'not accepted' problems, my other Premiere elements 10 crashes when saving a Project as DVD 4.7Gb folder or direct to DVD or 'any other DVD way'.
The repeated windows error report I get is this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 10.0.0.0
Application Timestamp: 4e791009
Fault Module Name: wdmaud.drv
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c9f8
Exception Code: c0000005
Exception Offset: 000000000000f827
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: c1eb
Additional Information 2: c1eb94943c7b4efb7ee314d92a94924b
Additional Information 3: 7d3f
Additional Information 4: 7d3fe30533dcbba28d68d00b60422c7b
In the meantime I am evaluating the 'cheaper' and without installing / working / DVD problems and possibly send Adobe discs back for full refund.
My Laptop is fast enough and well kept - not other 'larger' programmes have any problems running or installing [Stenberg Cubase Pro, Flight Simulator X and so on] only Adobe programmes!
I am really getting tired now.
Regards
MobonHello
All problems are carefully separated - not all together, since I am a tidy person by default.
It is very simple and not confusing.
I actually have one main issue with PE7 and PPE7 [which I hope they will care of] and a series of small teething problems as many in these forums have on Premiere 10 since installation because Adobe programmes have 'basic' problems even loading / reading/ converting its own created files.
I looked up for Premiere Elements problems on-line [on external forums] and I can see so many problems and people opting for alternative programmes or getting 2 or 3 different programmes to do the job faster and better - that confirms my thoughts.
I am not here to stir things up [if by any chance you are thinking that], but I am merely trying to use a PAID and SUPPOSED to be GREAT program and it is clearly not my friend.
But if I get pushed up around and treated like a non-in-the-computer-field-person, then I might 'need to' stir things up with 'proves'!
I have been working with computers Hardware and Software since 1975 with the Sir Sinclair Spectrum .
So, I do know one thing or two by working 'manually' and without the 'easy' mouse clicking [!] and my main job these days is to actually fix People's messed up computers, recover data, erase data, etc. and often I find either Apple's or Adobe's programmes not working properly [being the main problem on slower computers] and users tried to fix them and messed things up!
Mainly is Apple programmes [ iTunes is one!] on Windows environment - just pure mess.
In fact I do not keep ANY Apple Programs on ANY my computers any-more and by adding the blooming QuickTime - it actually adds 3 'mostly not needed' applications that must be run in the background only slowing down 'most standard' computers and 'mostly' for no apparent reason but needed by Premiere Elements 10.
Adobe Acrobat Reader too is a kind of an offender in that sense, which I do not use any-more in favour of an alternative and very light program that does not invade your computer.
I could be talking about the above for days ...
The fact I do not know Premiere 10 very well and I am having some teething problems with 'Adobe Premiere Elements 10' does not make me a lower being or anything to the like or even put me aside the forums for being realistic and a human being most of all.
I simply am an Intermediate / Advanced / Professional Computer User / Repairer [depending on which subject] trying to fix this non-working-properly Adobe's program and get on with his life.
You as an employee perfectly know what I am talking about, the Adobe numerous problems with Elements and pro and the clever Marketing and money making tool Adobe has created around it and I do understand you must keep Adobe's side - of course and that is not a problem at all.
BACK TO THE ONLY PROBLEM THIS THREAD IS OPEN FOR:
Having said that, in the meantime I seem to have solved it myself [as I do most of the time], at least for now.
I am sure many other problems will arise.
My Solution that worked:
I simply clicked on the time-line [bottom] and then clicked on top menu TIME-LINE [if I am not wrong, it was late night and I might be wrong - do not crucify me please!] and MERGE CLIP and then I let the program do the job I purchased for.
Days ago using the Trial Version [before I purchased Premiere 10] I already read that Premiere does not like either large gaps [I did not have] or even simple clip cuts not merged and it did have 'loads' of problems, but most of them were solved by 'users' mostly.
Anyway, that seems to have done the trick, even thou it did take around 4/5 ours to do 3Gb ! Why?
My computer is fast.
But I have not checked or burned the files yet - so, I do not know100% - just yet, I will check later on today.
I believe Adobe must prepare a Service Pack with 'Loads' of fixing, there is no place to hide and that may convince users to even 'spend' and buy the PRO version - the ball is in your court now.
I cannot believe Premiere is having so many small teething problems and I am only doing a BASIC test and I can see the vast majority of users of Elements Programs going literally insane and only us, the more Techy ones coping.
Regards
M
PS the fact you see an avalanche of problems with my installation is actually normal.
That is because I am a 'fast' and organised Computer Technician which gets on with things and I usually do this with all new programmes to get rid of the possible initial several small hiccups, that other Companies usually fix with Patches - not Adobe, it seems - at least with Premiere elements.
In the last few years are mainly with Adobe Programmes. It is the only way to get the 'basic' program problems fixed straight away, so I do know the next time I run it actually works!
ADDITION:
IT WORKS!
Message was edited by: mobon -
On Mac, Firefox crashes when opening Yahoo Mail with attachment
On IMAC using OS 10.4 Firefox crashes completely when using Yahoo Mail to open email with attachment. Also crashes when attempting to attach photo to outgoing email. Email without attachments do not crash Firefox.
Installing a Flash plug-in took care of this problem
-
Premiere Elements 7 crashes when I start to edit clips
I have downloaded Premium Elements 7 and installed same. I have taken a small series of 12 clips to try the software, into "new project (all 12 clips).
I then took the clips into the editing mode, but after dragging the 3 clips the programme crashed.
This has happened several times. Each time a menu pops up and says "Adobe has stopped working. A problem has caused the programme to stop working correctly. Windows will close the programme and notify you if a solution is available. CLOSE."
I have Vista Home Premium, using a 2GB dual core intel with 160 GB harddrive. Can some one tell me what is wrong pleaseDear Steve,
Thanks for the prompt response. I am having major problems. As you suggested I activated quicktime and then updated this. Then my problems got worse as I was unable to find the clips which were originally stored in Adobe photoshop so could not obtain them. I decided to uninstall PREMIUM ELEMENTS and re-download after restarting my PC. Unfortunately it will not install. it aborts part way throughthe installation
Install shows, C:\Program files\Adobe\Adobe Premiere Elements 7.0\ then Next, then Install, which I click on.
Part way through this install procedure a menu appears
Menu Error 1311. Source file not found and C:\User\Admin\App Data\Local\Temp\wzde 24\data1.cab. Verify that file exists and that you can access it. Retry and cancel
Checking through the files the last one is wzde 24 but no data1.cab file.
So what else am I not doing or doing wrong.
Thanks for your assistance
Barry
PS I have 23 GB on C and a full 69 on D
Video is a Sanyo Xacti an MP4 system
Downloaded with still pictures to Adobe Photoshop and then Pics into one folder and videos into another folder and to sub folders
Date: Tue, 26 May 2009 09:42:35 -0600
From: [email protected]
To: [email protected]
Subject: Premiere Elements 7 crashes when I start to edit clips
1) What are you using for source files? Photo? Video? If video, what type of camcorder did the video come from and how did you get it into your computer?
2) How much free, defragmented space is on your hard drive?
3) Is your operating system up to date? (Manually going to Windows Update and adding the hidden or custom updates) Do you have the latest version of Quicktime -- which is critical for running this program with any stability (per the FAQs to the right of this forum)? This is particularly important when running Vista.
http://forums.adobe.com/thread/416585?tstart=0
> -
Premiere Elements 9 crashes when I try to open a project
Premiere Elements 9 was installed on my laptop when I bought it. I have only just tried to use it for the first time this week. When I choose 'create a new project' it opens but there's only a blank screen - no way to start editing, drag video in, etc. When I try to re-open a project, it crashes - saying there has been an error and it has to close.
I have uninstalled and re-installed from the discs that came with the laptop but this problem continues to happen.
Any ideas what I can do to fix this?
Thanks.Thanks for your suggestions. I'm working on a Windows 7 laptop.
When I try to download the 9.0.1 update I get an error message: "There was an error downloading this update. Please quit and try again later". It doesn't say what the problem is.
1. Yes
2. I've tried this and got the same blank grey screen as before (no work area) - tried to open a project/ create new and I got the error message: "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down." But then it doesn't shut down.
3. I'm not sure what kind of video card - how do I find this out?
Unless you have other suggestions, given my replies above, I'll try deleting the folder you suggest next.
Thanks
Emily
Premiere Elements 9 crashes when I try to open a project
created by A.T. Romano in Premiere Elements - View the full discussion
emilyw76
What computer operating system is your Premiere Elements 9 running on? For now I will assume Windows 7, 8, or 8.1 64 bit.
Have you installed the 9.0.1 Update and are trying to work from it? I suspect not. To do that, you can use Help Menu/Update within the project or, if that is not possible, you can do the update with the program closed. Use the download link
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
Then the usual
1. Do you have the latest version of QuickTime installed on your computer?
2. Are you running the program from a User Account with Administrative Privileges and have you applied Run As Administrator to the desktop icon of the program?
3. What video card/graphics card does your computer use? How many cards, 1 or 2? And, is the card driver version up to date according to the web site of the manufacturer of the card or the web site of the manufacturer of the computer?
An important troubleshooting scheme is to delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
After you determine that the video card/graphics card is up to date and the problems persist, the delete the BadDrivers.txt file.
Local Disk C
Program Data
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the BadDrivers.txt file that you delete. (After you close out of there and open a project, a new BadDrivers.txt file will be generated but the problem should be gone hopefully.)
Please review and consider the above and then we will decide what next as indicated.
Thank you.
ATR -
Photoshop CS2 crashes when editing photo on Mac OS 10.6.8
Photoshop CS2 crashes when editing photo on Mac OS 10.6.8.
What is the problem? I worked fine before.Provide the exact crash info and explain, what you are actually trying to do when the crash occurs. What tool or feature do you use? What kind of image are you working on?
Working with your Operating System’s Tools
Mylenium
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