Elements 10 Premiere

i asked a question about the screwed up program with premiere elements 10 and I get a response that I'm not in the right section or something to ask my question. If you are not going to help me on this forum and suggest I ask it somewhere else, then why don't you tell me where I should go because I thought I was asking in elements.... which to me includes photoshop and premiere........but you obviously know so much and if I knew it all then I wouldn't have to ask why this program is screwing up..........

You will find best advice over on the video forum. Most of us here are photographers.
Click on the link below and copy and paste your question again. Good luck.
Video questions: Click here for Premiere Elements Forum

Similar Messages

  • I have just purchased photoshop elements and premiere package. I tried to download them but it tells me the serial numbers are inapplicable. I notice the platform says windows and I am using a mac book pro.  It didn't give me an option when purchasing. wh

    I purchased Photoshop Elements and Premiere package today.  I have been trying to download them but it tells me the serial numbers are inapplicable.  I am using a mac book pro and I have just noticed that the platform in my receipt says 'win" .  I don't remember being given an option for mac or windows  when purchasing.  what can i do now?

    Return, cancel, or exchange an Adobe order

  • What do i do with a very slow Photoshop Elements and Premiere Elements on a PC?

    I seem to be getting mixed opinions as to why my Adobe software gets so slow, despite efforts to avoid that, but my computer seems to be working just fine, it is only when in Adobe that the problems arise, like freezing, taking longer and longer periods of time to open the screen to edit a photo, or to compare two photos side by side.  Any process seems to take such a long time, and the freezing can last for several minutes, and then continue on.    I have had a computer person come to my house and examine my computer and though his knowledge of Photoshop is limited, he feels that it is NOT the computer but something with Adobe Photoshop.  I would tend to agree with him.   
    Several theories have been explained to me, such as Elements and Premiere Elements are a low end of the scale of Photoshop programs, so it is just not going to be able to process high definition large photos well and quickly.  Stating comments like i can only use 2 GB of my memory even though i have 8 GB, so unless i can use 64 bit this is what i have to deal with, and it is just a way for Photoshop to say you need to upgrade to the fancier programs.  I do not need fancier programs.  I am working hard to master these, and have accomplished 4 great blu rays in high definition thanks to recommendations from the Forum here, especially Steve with the help of his books. 
    Others say i need a solid state hard drive to solve the problem.  Others say the only way i will ever solve the problem is to switch to a MAC.  Others state is a mal-ware problem, but i have never had my hard drive so clean and uncluttered.  I supposedly have as good of PC as i could have as far as QUAD-core, 8GB memory, presently a 1 TB hard drive less than 1/2 full.   All suggestions involve big outlays of money, with no guarantee that things will be any better.  I have tried to contact different computer companies and computer 'nerds', and these are some of the suggestions, but no one really has a lot of knowledge of the Photoshop software. 
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    Adobe is rather worthless in trying to get help from them.  I have spent hours on the phone waiting and then talking to someone who says they understand English but they do NOT understand the question i am asking, which becomes very frustrating with repeat phone calls.  I gave up yesterday trying to do that challenging experience yesterday after i had spent 3 times the amount of time they said i would need to wait to get a reply, and i was at work, and my free time had come to an end.  So i am hoping you guys can give me some clues of the best thing to do.
    Is it true that Photoshop Elements and Premiere Elements are just such a lower end program that trying to do things in high definition, with 2000x1500 photos, making them into a blu ray disc is a major challenge with a PC?  I wish i had a greater computer knowledge, but i have struggled to achieve my goal, but the speed of it all gets very frustrating, though it is possible. 
    Another question asked which i don't think exists, is whether there is a program that could clean up Photoshop, or are there some clues that could accomplish that and thereby speed things up.
    Would appreciate any suggestions anyone has.  I am in the middle of another project so now is probably not the best time to consider any major changes.  But any comments would be appreciated.
    Ron

      Premiere Elements 10 is now 64 bit, but not PSE10.
    Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
    Click image to enlarge
    Turn off face recognition and the auto-analyzer to improve performance.
    When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed.

  • Need Help to re-download my Photoshop Elements 12+Premiere Elements 12 to a new laptop Win-8 64-bit

    When I purchased the special deal of Photoshop Elements 12+Premiere Elements 12, I owned a Windows Vista (32-bit) laptop. When I downloaded my purchase, all went smoothly, no problems w/Photoshop when I used the mouse's wheel-scroll feature, it helped me zoom in to specifically pinpoint areas in pictures t/b fixed, etc.
    I now have a NEW laptop ... Windows 8 (64-bit). I re-downloaded my Photoshop Elements 12+Premiere Elements 12 onto my new one. Options to download the Premiere Elements showed I should use the "bottom" option to download for Win-8/64-bit - did that w/no problem. There were NO OPTIONS showing that the Photoshop Elements 12 had to ALSO be using a specific way to be downloaded? Consequently, I think (?), the problem that I'm having in using the mouse's wheel-scrolling feature may have been affected by using the "normal" format to download???
    So here's my question:  Because I bought this combined deal, should I have ALSO used the bottom option showing installation for 64-bit Premiere Elements 12??? I WOULD APPRECIATE A TIMELY RESPONSE - NEED HELP ON GETTING MY PHOTOSHOP WORKING PROPERLY, NOW!
    Thank you in advance for any help/suggestions that can resolve my frustrating experience on this!
    Léona Buckner
    [email protected]

    Oops!!!! I accidentally found my answer within my Photoshop Elements 12 "Preferences" folder! Only one part of my question remains --- what about how to download it as a 64-bit option, or does it matter at all?
    Sorry to have panicked about this, but when I started using it, the cursor movements seemed unstable so I thought it was because of downloading for a 32-bit instead of my current OS-64bit!

  • Good Morning.  I'm having a problem using both my Photoshop elements and premiere programs.  I've installed the programs, redeemed my code and entered the serial numbers, and created the adobe log-in.  I am able to open up the organizer without problems,

    Good Morning.  I'm having a problem using both my Photoshop elements and premiere programs.  I've installed the programs, redeemed my code and entered the serial numbers, and created the adobe log-in.  I am able to open up the organizer without problems, but when I try to open up the photo editor (either by trying to open up the program from the main menu, or right-clicking on a photo in the organizer to edit in elements), the program asks me to sign in to adobe (which I can do and it doesn't give an an "incorrect password" or log-in ID error) then accept the terms and conditions.  When I click to accept the terms and conditions, nothing happens and the editor fails to open.  Everytime I click on the program, I get this same "loop" of signing in and accepting T&C's, but the program fails to open.  Any advice?

      Premiere Elements 10 is now 64 bit, but not PSE10.
    Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
    Click image to enlarge
    Turn off face recognition and the auto-analyzer to improve performance.
    When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed.

  • Adobe Photoshop elements 10 & Premiere elements 10

    I bought Adobe Photoshop elements 10 & Premiere elements 10 but I'm struggling to install it.  Please assist.  I have Windows 8.  Even if it is just to the download link.

    Please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ which discusses how to download your purchased Adobe software.

  • Adobe Photoshop Elements 10 & Premiere Elements 10 for Windows 7 64 bit install

    I have Adobe Photoshop Elements 10 & Premiere Elements 10 for Windows & Mac - Full Bundle Version.  It comes with 5 disk, to install on win 7 64 bit you use disk 2, what is disk #4 used for?
      No instuctions found with software and Adobe chat does not know.  Thank you

    It is the content disc for Windows.  You can find additional details at Install Premiere Elements, Photoshop Elements - http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements-photoshop-elements. html.

  • I have just got this error on my Windows 8.1 PC in Adobe Premiere Elements 13:"Premiere Elements has encountered an error" -- [c:\adobe\pre\main\mediacore\mediafoundation\api\inc\Keyframe/Keyframe.h-142]

    I have just got this error on my Windows 8.1 PC in Adobe Premiere Elements 13:"Premiere Elements has encountered an error" --> [c:\adobe\pre\main\mediacore\mediafoundation\api\inc\Keyframe/Keyframe.h-142]. I have found different solution on how to fix it, but it's still hard to find where to change "," to ".". When I try to change my .prel file to a .xml it all shows symbols, letters and numbers, not only numbers like a have seen others. I have a LLOOONNNGGG movie to fix. Can anyone help?

    Hoerup
    Thanks for the update. Sorry that the news was not better.
    There are several cases of keyframe error 142 being reporting, some for version 12 and some for version 13.
    In your case, we may be able to get some help from Adobe via its Adobe Chat since you have purchased, registered, latest version
    Premiere Elements.13. Let us see what Adobe Chat can do for us. Please click on the following link
    Contact Customer Care
    Premiere Elements
    Premiere Elements
    Adobe ID, Signing In
    Adobe ID, Sign In, Account Help
    Chat Panel
    If the link does not hold its set, then you will need to navigate to Chat Panel using the above links.
    As of a moment ago, the Chat Panel was seen to be active. The titles are not ideal, but they do lead
    to an active Chat Panel. I am hoping that the representative whom you reach can answer your question more
    fully or transfer you to an Adobe group which can.
    We will be watching for further developments.
    Best wishes
    ATR

  • Have to re install elements 11 & premiere elements 11. cause problem with upgrade windows 8.0 to 8.1

    have to re install elements 11 & premiere elements 11. cause: problem with upgrade windows 8.0 to 8.1.    Lost all software and data.
    how to re install elements11. (downloads purchased in your store 2013-05)
    [email protected]

    have to re install elements 11 & premiere elements 11. cause: problem with upgrade windows 8.0 to 8.1.    Lost all software and data.
    how to re install elements11. (downloads purchased in your store 2013-05)
    [email protected]

  • How do I uninstall Elements and Premiere 10 in Windows 8?(64bit)

    These are the steps I took to try to uninstall these programs.
    1st when to "Program and Features" it does not show either program, there only the newer version that I just install which was elements and premiere 13
    2nd I try using the cd which it gave me one option which is to uninstall try that but getting errors each time such as error 2343 Specified path is empty.
    3rd Try googling my concerns, couldn't find the answers that I require to uninstall.
    4rd this community in hopes you may have any suggestions.
    Thank-you

    use the cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Need help installing Photoshop Elements and Premiere Elements on MacBook Pro.

    I'm trying to reinstall Photoshop Elements and Premiere Elements on my MacBook Pro. The disc is appearing on my desktop, but when I go to use the installation system, it's telling me the program is not supported. Here is what I'm seeing when I open the disc:
    Any help is greatly appreciated! Thanks!

    Which version of mac os x are you using?
    That looks like the install files for a windows operating system.
    You would need the photoshop elements 6 disk for a mac operating system.

  • Getting ADOBE to recognize older software PS elements 6 &  Premiere Elements 4

    How do I get my older copies of Photoshop elements 6 & premiere elements 4 to be recognized by Adobe?  after re-install on a new computer it seems like the link to Adobe is no longer valid (for registration or update)
    After re-install on a new computer it seems like the link to Adobe is no longer valid (for registration or update) Says it can't update the updater??  OS = Windows 7

    Scroll down to chat:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#chat

  • I have bought elements 11 premiere and photoshop. can i install to both my computors, pc and mac

    I have bought elements 11 premiere and photoshop. I have two computors PC and a Mac. Can i install them into both computors. Do i use the same licience number.

    Yes.
    Photoshop Elements and Premiere Elements are two of the few Adobe products which come with a multi-platform serial number: Mac and/or Windows.
    You're allowed a maximum of two activations per license. So you can install them on Mac/Mac, Win/Win or Mac/Win.

  • Can Photoshop Elements 10 & Premiere Elements 10 be Installed on 3 Computers?

    Can Photosop Elements 10 & Premiere Elements 10 be Installed on 3 Computers

    For PSE you can have activated copies on two computers only. If you had it installed on a third computer you would need to deactivate one computer to be able to use it on the other two.

  • Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find!  Where to look?  Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere

    Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find!  Where to look?  Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere..when click on Install says Adobe already running...Really?  Where is it?

    restart you computer and use finder to check for downloaded/installed files.

  • Photoshop Elements 12 & Premiere Elements 12 serial number.

    Hi,
    The combined Photoshop Elements 12 & Premiere Elements 12 DVD package that I have bought does not have a serial number that will work to install the software. The serial number on the box does not have enough digits (it has 18), there is no insert card, and the envelopes containing the DVD's have no numbers at all.
    Can anyone help please?
    Thank you
    Tom

    It was an Amazon purchase - I checked the receipt but Amazon haven't supplied any kind of code for it. I was hoping it would be on a sticker on the DVD sleeves like the copy of Lightroom I bought, but these are just blank sleeves. Maybe a batch has got out without the numbers in there.
    I have talked to Amazon and they are sending me another box tomorrow, so I will see if that one has a serial number or code. If it does not I will have to return it and try a download instead.
    Thank you both for your responses, I will let you know how it goes ...

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