Elements 10 & Windows 8.1

HI, i want to use my Photoshop Elements and Premiere 10 on my new surfa pro 2 with Windows 8.1 Pro 64bit. System language is German and software the same. Actually i can install it smoothly, but if i hit the launch button it provides me an error message, that i need to deinstall it and install it again.
Lightroom 4 runs perfectly on the system. i used Elements 10 previously on the 8.0 RTM and 8.1 preview version without any issue.
Do you have any idea, where the problem is? I chatted already with an agent, but he didn't find the solution.
If you need more information I'd be more than happy to help. Thanks much.
EDIT: i tried the Elements 12 trialand this works perfectly. it seems that there is an issue with the DVD of Elements 10 or the installer.

Hello,
I am just a user and maybe I can help.
If you are installing EL10 on a new computer, make sure you deactivated EL10 on the old computer.
uninstalling the software will show a box(deactivate), so make sure the box is (X) marked.

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Hi hemanth,
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Hi
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SG
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Mike
This is not Adobe. Rather user to user. We are all visitors here.
Just a bit of history....back in the days of Premiere Elements 4, you could set a "poster frame" in what was called the Project area. You did this by right clicking a blank area there and, from the drop down menu that appeared, selecting View/Preview Area, and using the poster frame feature there.
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ATR
Add On...The Poster Frame feature appeared in versions 4, 7, 8, and 9 by my count.

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