Elements 10 won't create a new canvas or open a previously created document

Last month I purchased a new computer running on windows 7 and Elements 10. It worked fine when I installed it on the computer and then all of a sudden wouldn't allow me to create a new canvas or open a previously created document. Can someone help me???? Please????

When you open the Editor what happens when you click File à New à Blank File

Similar Messages

Elements 13 won't work with new camera, it won't update to raw 8.7.1

Elements 13 won't work with new camera, it won't update to raw 8.7.1. I have downloaded the patch, it is installed but the old version is this there in elements. Thanks, esther

OK I think the problem is probably related to the platform swap and you may need your account re-set. Only Adobe staff can do that. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number and previous case number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care

Help! My iweb app has just completely stopped working. It won't allow me to create a new site or open a previously built site. Please help, my deadline is fast approaching.

Help! My iweb app has just completely stopped working. It won't allow me to create a new site or open a previously built site. What should I do? Please help, my deadline is fast approaching.

What system and iWeb versions are you running? What happens when you double click on the iWeb application when trying to launch it?
OT

On os 10.7.5 '08 pages app tells me I need a newer app to open an '08 pages document

on os 10.7.5 '08 pages app tells me I need a newer app to open an '08 pages document

I notice you say you have something on iOS 7.1 which does not work with Pages '08.
Peter
As I recall, the dropdown menu had no option for os 10.6.8. The sending computer works on os 10.7.5 and the receiving computer operates on 10.6.8. Both iMacs. The Pages app was downloaded from the same CD some time ago. The CD purchase was for three computers and has worked well until recently. No recent upgrades. Are the OSystems above compatible? Frank

Elements 6 won't support my new Nikon 5300

Need guidance on what to do.
Is there a quick fix?
Or is purchase of Elements12 necessary?

We are not Adobe, we are just PSE users, and we don't have your serial number.
You might want to follow this advice to find your serial number: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Oh and one other thing, if you have a different question than the one that started this thread, put it in its own thread.

Adobe Acrobat CS6 won't create documents from my scanner

I am using Windows Vista 64-bit based Adobe Acrobat software from my CS 6 Creative Suite.
I can view pdf documents using Acrobat CS6 Pro but I cannot seem to create a pdf from my scanner as I have in the past with older Acrobat versions.
The scanned document appears and then Acrobat shuts down without any reccommendations.
Do I need to uninstall and reinstall? Is there a patch available?

You can follow the troubleshooting steps mentioned in the knowledge base document : http://helpx.adobe.com/acrobat/kb/troubleshoot-scanner-issues-acrobat.html

Why won't Mail won't look for new messages without opening up the app?

Mail doesn't automatically look for new emails until I open up the app. I don't get notifications and a badge doesn't show up. I always have to open the application for it to search for new messages even though I have it set to search every minute.

Mail>Preferences>General:
Check your settings.

The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message

Hello,
Please help me figure this out. I'm very unhappy at the moment. I'm fustrated and don't have any idea how to revert to the original version before the update was done on iMovie 10. I NEVER hated APPLE until NOW!! I love APPLE products and apps so please help me stay in that mindset. So I worked on some movie projects when I got my macbook pro 6 months ago. I update reguarly. I saw the update prompt and honestly, I did not think I would have ANY issuess with opening my previous files that I created only a few months ago with this updated version.The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message and the iMovie app closes. Last night I saw the file and tried to open it but no luck. Error message came up again. I reboot and turned off my laptop for the evening and tried again just now but nothing!! I need that video. My job depends on it! I worked so hard on this wedding video and now it's lost and won't open. I work another job and don't have much time. I really don't want to start all over again. Please help me. Thanks so much for your assistance.
Fustrated APPLE customer
Jolly A. Rupp

I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul

HELP! Updated to keynote 9...created a presentation (took me hours) and now it won't open and i'm being told I have to 'buy' the new keynote to open it

HELP! Updated to keynote 9...created a presentation (took me hours) and now it won't open and i'm being told I have to 'buy' the new keynote to open it

Keynote 6 is compatible with Mavericks only, your profile states you are using Snow Leopard, if thats the case use Keynote version 5 and all will work as before.

How to create new canvas at photoshop and apply a layer by layer name?

How to create new canvas at Photoshop and apply a layer by layer name ?
So simply what i want is
Create a new canvas certain size such as 150x40 pixels
Apply a layer to that canvas. Script will select the layer by layer name
How can i do that these 2 simple things with Photoshop scripting
CS6

JJMack wrote:
Something like var doc = app.documents.add(width, height, res);
When you write Apply a layer what do you mean Script will select layer by name. A new document will have a background layer or a normal layer do you want to rename that there is onle one layer. Or do you want to add a layer by name what kind?
thanks for answer. you know like background layer. for example when you are generating web buttons you are preparing background layers. it will select a layer like that.
also can you post full script here if possible ? thank you.
example : http://img12.imageshack.us/img12/844/examplepx.png
after this i will write a text on that canvas but i will ask that after learnt this 2 steps

Adobe Elements 9 won't open new project.

My version of Adobe Elements 9, bought in April 2011 for my PC with Windows 7, won't allow me to open a new project. All I get is a greyed out prompt that won't go anywhere. It will open a prior project. I haven't used the program in about 9 months. This is the video part of the pacage, not Photshop, which seems to function fine. (Although at the advice of a for pay tech advice forum I reinstalled it afater deleting several of it's directories.) I have reinstalled Elements, updated the flash player and run an Elements 9 update. Ideas?
Mike Nettleton

Hi Mike, you will find best advice over on the video forum. Most of us here are photographers.
Click on the link below and copy and paste your question again. Good luck.
Video questions: Click here for Premiere Elements Forum

My computer won't create new folders-only new briefcases

HP heard-1360t desk top running Win 7 64 bit
My computer won't create new folders. It creates new briefcases instead. It does not matter whether I use the New Folder link at the top or Right Click --> New-->New Briefcase . The New Folder option is not there.
Does anyone know how to get it back?

Hi,
You've posted few times in this forum already. Please check the following link:
http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-e-g-Windows-8-Software-Recovery/Windows-7-64-...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

.pse multi-page document created in Elements 6 won't open in Elements 12.

Recently upgraded to Photoshop Elements 12 from version 6 (Mac). When I try to open a .pse multiple page document created in 6, I get the error message "can not open this multiple page document".

The only workaround i can think of offhand is to open the individual files that make up the pse into photoshop elements 12.
Right click on the pse file and click on Show Package Contents
Then in the finder window that opens you should see a folder with the individual psd files inside.
Those psd files should then open in the pse 12 editor.

Adobe Premiere Elements Won't Start A New Project?

When I open up Premiere Elements and try to start a new project, all it shows is a black and purple line, then it just stops. I have already tried updating QuickTime, Windows 7, Nvidia Drivers, and Uninstalling and then Reinstalling Premiere elements. I am running it on a PC that has an AMD FX(tm)-6300 Six Core Proccessor, 8 GB of RAM, a Nvidia G-Force GTX 650, and i installed the program on a secondary hard drive with 761 GB of free space.

xXFIRE
What is this "secondary hard drive" on which you originally installed Premiere Elements 12? Internal or external and how formatted NTSC or FAT32?
I do not see where anyone has asked about "Scratch Disks" as they relate to your issues?
Please refer to Edit Menu/Preferences/Scratch Disks...
a. Where are the scratch disks directed and how much free hard drive space is at that location?
b. Do you have all the scratch disks categories directed to the same place? If not, do so and make sure there is lots of free hard drive space where you are pointing them to.
Please look for pile ups of preview files in the Adobe Premiere Elements Preview Files Folder and pile ups of conformed audio in the Media Cache Folder. Both these folders by default are in Documents/Adobe/Premiere Elements/12.0.
Please go to Edit Menu/Preferences/Media and hit the Clean button in the Media Cache Database in that area.
As for the matter of where Premiere Elements program should be installed. Interesting question and some interesting answers. Back in a 2010 thread here on this type of subject, Akshat B (Adobe Staff) wrote
Yes you can install Premiere Elements on any other drive. For that you need to follow these steps:
1. Uninstall current copy of Premiere Elements.
2. Start the installer of Premiere ELements.
3. Choose a location on d:\ drive after choosing the default TV format.
Please keep in mind, even if you select d: drive as the install location some amount of data will get copied to C: drive.
-Akshat
http://forums.adobe.com/message/3284673
Is your Local Disc C, a SSD drive? Why is there so little free space on your Local Disc C?
More later.
Looking forward to your follow up?
ATR

LP8: "Create New Auxilliary Channel Strips" won't create stereo

I have recently reloaded Logic Pro v8.0.2 onto a newly reformatted drive running OSX 10.5.8. I have opened a previous session, and brought Logic back out of Universal Track Mode. My mix busses had been converted to mono, so I deleted them and am attempting to recreate them. I'm having trouble creating stereo Aux channels to serve as stereo Bus channels. I try:
Mixer > Options > Create New Auxilliary Channel Strips
I choose these options:
Format: Stereo
Input: Bus 3-4 (for example), "Ascending" is checked
Output: Output 1-2
Upon clicking "Create" I get a mono track. In this example, a channel named Aux 3 which will only accept a mono input. I can therefore assign Bus 3 as the input on this Aux channel, but not Bus 3-4. There's no mono or stereo link-rings icon in the lower left of the Aux strip for me to toggle between stereo and mono.
Could someone explain what I'm doing wrong? Happy new year, all. - Jeff

I've got Core Audio going, and my interface is MOTU 828 mkII. My typical workflow has been with Universal Track Mode (UTM) deactivated. What I have seen is that when UTM is enabled on my sessions, the Aux channels switch from stereo to mono with the fader rotated all the way to the left.
That's what I saw when opening my session under the re-installed Logic, which defaulted to UTM enabled. So, I disabled UTM. But now, when creating new Aux strips, I get mono channels even when requesting stereo channels.
Also - typically, when I enable a bus send on an audio channel, the corresponding bus channel would appear in my Mixer. Now, that's not happening.
Thanks for your feedback thus far, Erik. - j

Elements 10 won't create a new canvas or open a previously created document

Similar Messages

Maybe you are looking for