Elements 10 works perfectly. In Elements 12, I cannot invoke "Levels"-- the choices under the 'Levels' icon on top row are greyed out.

My copy of Elements 10 works perfectly. I downloaded Elements 12 recently. THE PROBLEM: Once I transfer a photo from Lightroom 5, I cannot make any choices when I press "LAYERS" on top row. (e.g. Cannot make a choice to 'add duplicate layer'', etc. ALL the choices are 'blanked out' Something fundamental is going on. Any ideas? Tjanks, Bob Keefler.

Your photo is probably 16 bits/channel.
In pse 12 go to Image>Mode and click on 8 bits/channel and see if that works.

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In my Music Library the MPEG format files are greyed out and I cannot edit them, any ideas?

I have imported both ACC and MPEG files into my Itunes music library. On the ACC tunes I can edit information through Get Info command. On the MPEG tunes I cannot edit the information through Get Info command as all entries are greyed out. Any ideas?

Problem solved
Thanks I found the answer in other threads.
Regards

Mail suddenly marks as spam what is not and viceversa. It has worked perfectly until a few days ago. How can I restore the old junk "learnt" list? Where is it to be found?

Mail suddenly marks as spam what is not and viceversa.
It has worked perfectly until a few days ago. How can I restore the old junk "learnt" list, since it is marking as SPAM senders who have been my correspondants for years?? Where is the old junk pref file to be found?

Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread.

I have the "Hanvon 5040 drawing tablet",it was working perfectly with mac till last month.As soon as i plug the USB of my tablet into my macbook pro the computer is blocked and an error apears: "you need to restart your computer..."nothing works.Any help?

I have the "Hanvon 5040 drawing tablet",it was working perfectly with mac till last month.As soon as i plug the USB of my tablet into my macbook pro the computer is blocked and an error apears: "you need to restart your computer..."nothing works.Any help?

Check with the manufacturer for updated drivers for your tablet.

Some options are greyed out in Captivate 8.0.1 and my bullets do not work?

Hi, I am using Captivate 8.0.1 and am having trouble with 2 things:
1. The bullets and indents that I have formated for my responsive project appear very messed up and not as I have formatted when I view my project in Edge Inspect?
2. Some options in the TOC are greyed out (that I really need for my project). These option are to upload an icon and to align the position of the TOC (It wont let me align to the side of my project as the only option available is for 'overlay'.
Any ideas on how to fix these problems would be much appreciated.
Thanks!

Hi there
Captivate 8 introduced the first "Responsive" type of project. And in these types of projects, certain things simply won't work in the output. Henceforth, their options will often be disabled (or "grayed out"). The TOC appears to be one such item. The only option is to use an overlay TOC. I would suspect that this is because of "responsive design". Since the output will be adapting to differing screen sizes, I'm guessing that adding an additional 250 or so pixels for a TOC could prove troublesome and would likely throw off all the other design elements.
Where exactly are you finding you are not capable of uploading an icon? I see that I'm able to upload icons that represent the collapse and expand gizmos, but you may be in a different spot.
Cheers... Rick

Hi. After I have loaded a picture into Photoshop some of the menu tools are greyed out and I cannot use the keyboard short cut, for instance I cannot use Ctrl T to enter free transform mode. Also the toolbar is so small I cannot see the icons without ge

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Thanks
Derek

Are you working on a background layer? If so, Ctrl + T will not work. Press Alt and double-click your background layer to convert to a normal layer (or right-click BG layer and select Layer from Background) and try again.
If you're working in Photoshop CC 2014 you can go to Preferences > Experimental Features and tick "Scale UI 200% for high-density displays" to make your buttons and icons larger.

HT204406 Hello, I have songs that show they are "Waiting" for download from the cloud but they are greyed out. Some songs in one album are done others in the same album will not download. It is not a time function because i have been working on this for

Hello, I have songs that show they are "Waiting" for download from the cloud but they are greyed out. Some songs in one album are done others in the same album will not download. It is not a time function because i have been working on this for weeks. I have allowed my compter to run for days and the songs are still not accessible. I have a Match subscription and Match is working. If I click on the "Genre" link the greyed out songs show that they are ready for download from the cloud but I cannot download them. I have downloaded over 1500 other songs, so I am trying to understand what is going on here. I would appreciate any help anyone can give me.
Thanks

I did think about that and if I have to I will do that, however there are about 50 songs. I have closed and reopened iTunes several times and I am sure that I have the latest version. It fails right away but I can click on the cloud download icon and download the song that it failed on ... therefore it is not that song "or any one song" causing the issue. Any ideas?

When I want to organise my bookmarks most of the options are greyed out and cannot be used including create new folder! Help

'''''''''bold text'''''''''
When i want to organise my bookmarks most of the options on the organise bookmarks menu are greyed out and cannot be used - including create new folder etc. Help please.

Make sure you are not in the Private Browsing Mode:
File > Private Browsing is UNCHECKED.

New 6th generation ipod - loaded my library onto the iPod all songs are greyed out and I cannot add a playlist.

I have purchased a new 6th generation ipod and registered it with Apple- it has loaded all my library onto the iPod but when the library is displayed all songs are greyed out and I cannot add a playlist. Can anyone help me ?

The content that you are viewing on your Nano via iTunes is grayed out since your iPod is set up for automatic syncing with your iTunes library. If you want to be able to manually manage your contents (which is sounds like you are trying to do), you must enable the Manually manage music option from under your iPod's Summary tab in iTunes.
B-rock

My 3D is not working in Photoshop CS5. All of the options are greyed out

Hi,
I just installed the photoshop CS5 but find out my 3D is not working, all of the options are greyed out. I have checked on the openGL menu in preference but still not work. I have core i7 and intel HD graphics 3000 with up to 1760MB dynamic video memory. please help

Is the active document RGB?
Could you please post a screenshot with the pertinent Panels/Menus visible?

I had to change my Hard Drive, now I want to work on files in iWeb, but can't access Time Machine before yesterday. The dates are there on the right hand side but are greyed out before yesterday when I changed my HD. How do I access anything from before.

I had to change my Hard Drive, now I want to work on files in iWeb, but can't access Time Machine before yesterday. The dates are there on the right hand side but are greyed out before yesterday when I changed my HD. How do I access anything from before?

Start with B5/6 in the 1st linked article.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems

I reinstalled my plug-ins into Photoshop CC (2014) on Mac OSX 10.9.4, and they are greyed out in the Filters menu. How do I get them to work? I have tried everything including repairing permissions.

I reinstalled my plug-ins into Photoshop CC (2014) on Mac OSX 10.9.4, and they are greyed out in the Filters menu. How do I get them to work? I have tried everything including repairing permissions.

My apologies. Your post jogged my little grey cells to the point that I did a few experiments. In essence, you are right. My plug-ins do not work with 8-bit greyscale images. I like to deliberately shoot B&W and have a Wratten #12 minus-blue filter on the lens--as I used to do with film cameras.
The raw files ( Fujifilm's .RAF) were converted in Adobe CR by checking off "Convert to Grayscale" under the fourth tab. In the future, I will do the B&W conversion in Photoshop with either Nik or Topaz plug-ins.
Thanks for your input!

Since installing Mavericks on my MacBook Pro, I have many (not all) documents that cannot be opened in either Pages '09 or Pages 5. They show on my doc lists, but are greyed out so I can't try to change extensions or anything else. Some are PDFs.

Since installing Mavericks on my MacBook Pro, I have many documents, but not all, that cannot be opened in either Pages 5 or in Pages '09. The names show in my document lists, but are greyed out. They do not show any extensions, but I'm sure at seast some of them are PDFs. As I cannot open them, I am unable to try to experiment with any solutions - I am not tech savvy, but can sometimes fix things by trial and error. I have no issues with sharing documents as I have no other devices. I just want to be able to open my saved documents! Also, the documents I can open have to be persistently coaxed to open to a point that it is extremely aggravating. I am not so happy with this recent "upgrade." Any advice would be greatly appreciated.

You use Finder to find stuff. It is what you use to look at where your files are kept and to rename, move or trash them. If you double click on a file in Finder it finds the right software to open it for you.
To open particular files you use the right software for each type. Usually, but not always, the software that made the file.
Pages opens files ending in .pages. Also .txt, .rtf, and doc.
Pages 5 is the latest (but certainly not the greatest) version of Pages. It has trouble opening all sorts of files including the older Pages '09 files but it will still do it.
Unfortunately Apple has chosen for Pages 5 to also save its files as exactly the same file extension .pages despite it being a different format that can not be opened by the older Pages '09.
As we all know Apple is wise and great beyond belief and would not do something that on the face of it looks extraordinarily stupid and shortsighted. Therefore we know that it must be our fault and we are not holding the software right. Because we are bad users, we must be punished, by either having to use Pages 5 or jump through hoops to avoid using Pages 5.
If you have installed Pages 5 any .pages file (old or new) will be opened by Pages 5. If you then save the file, Pages 5 will change the file format. So don't open your files with Pages 5 and don't save them if you do.
To stop Pages 5 opening and resaving your old files, you need to drag it to the trash and empty it.
When it is no longer around to annoy you, you can go back to using Pages 09.
Peter

I tried to send a mail message to too many addees. when the rejection came back "cannot send message using the server..." the window is too long to be able to see the choices at the bottom of it. how can i see the choices at the bottom of that window?

I tried to send a mail message to too many addees. when the rejection came back "cannot send message using the server..." the window is too long to be able to see the choices at the bottom of it. how can I see the choices at the bottom of that window?

I tried to send it through gmail and the acct is a POP acct
I'm not concerned about sending to the long address list. I just can't get the email and window that says "cannot send emai using the server..." to go away. The default must be "retry", because although I cannot see the choices at the bottom of the window if I hit return it trys again... and then of course comes back with the very long pop up window that I cannot see the bottom of so I can tell it to quit trying...

I have a iPad mini, I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
Try the link above. Try to find a phone number for your country, call and ask for account security.

Elements 10 works perfectly. In Elements 12, I cannot invoke "Levels"-- the choices under the 'Levels' icon on top row are greyed out.

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