Elements 11 crashes/won't open!!!

Hello, since the big update on OSX (where iMovies and other programs where updated) Elements 11 can't open!! I bought this download in August 2013 and now it's a waste of money. Can someone please help me with this?? I donwloaded this directly from the Adobe site since I don't have a DVD on the iMac. Looked at all other forums or questions but no one seems to have find the problem.
Thank you!
KRD

Kard3drum
Typically Adobe supports only current version. So, I am not expecting you to get Adobe troubleshooting on your Premiere Elements 11 (non current version) issue. You can try, but....
Have you tried for another set of installation files and installation of them after an uninstall, ccleaner run through, reinstall using the new installation files?
https://www.piriform.com/mac/ccleaner
If you purchased from Adobe, you should be able to get another download of your purchased files from http://www.adobe.com and your Account/your Orders.
You can also download installation files from the following web site and insert your purchased serial number into them at installation.
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
Be sure to read very carefully "Note: Very Important Message" at that web site, otherwise you will get hit with an Access Denied message.
Please let us know the outcome.
Thanks.
ATR

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Kard3drum
Typically Adobe supports only current version. So, I am not expecting you to get Adobe troubleshooting on your Premiere Elements 11 (non current version) issue. You can try, but....
Have you tried for another set of installation files and installation of them after an uninstall, ccleaner run through, reinstall using the new installation files?
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Be sure to read very carefully "Note: Very Important Message" at that web site, otherwise you will get hit with an Access Denied message.
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Message was edited by: le LIBRE

I gather you use Windows.
I'm on a MacBook Pro.
When I or anyone buys an app on the AppStore there is no installation disc or file.
Apple installs the app directly in the Applications folder in Finder.
Normally I or anyone clicks on the newly installed app and it starts up.
I did not buy Premiere Elements 11 Editor on the Adobe site so I can not download it again from the site.
I did install it a second time from the AppStore.
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Normally when I have a problem with an app crashing I contact the developer by email.
Most developers except for Adobe let us contact them by email.
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The Adobe person just stopped the screen sharing and never contacted me after.
The person has my email address but didn't feel it was necessary to really help me.
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I Googled my problem.
Premiere Elements 11 Editor crashes while loading "ImporterQuickTime.bundle".
I'm not the only customer this happens too.
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I'm still learning.
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Tell me exactly what you think would fix my crashing problem.
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Please no links — tell me clearly what you think would fix the crashes.
Remembering that I'm on a Mac and I bought the app on the AppStore.
If you need more info just ask me.
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now living in the french speaking part of Belgium (which is in Europe).
My Mac is entirely in english as I don't know french well enough to use it on my Mac.
But I have a french Azerty keyboard.
I'm not into forums but as Adobe doesn't give a very good aftersales service,
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