Elements 11, crashing when editing, saving a file

Ever since upgrading to Mavericks - running 10.9 plenty of memory and space - I have had problems editing files or even saving a file as another format. Size of the file nor format of the file matters.
Anyone else having this problem or know how to fix? I have product labels I need to make, and haven't been able to work for several days.

A wacom tablet is a pad that you can draw on with a pen-like stylus instead of using a mouse.
Can you post a screenshot of what is going on? To do that press command+shift+3 and the file will appear on your desktop. To upload it you must come to the forum and start a reply, then click the little camera icon above the message composition area:
Here's a direct link to this thread:
http://forums.adobe.com/thread/1325055?tstart=0

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Photoshop Elements 8 crashes when "EDIT" opens from Welcome screen

When Photoshop Elements 8 is launched from the shortcut on the desktop, welcome screen opens and at the bottom it shows "gathering user info....". It keeps doing it as long as I don't click on edit button. When I click on edit button, the edit windows opens with my name and soon it crashes and closes the program. After the program closes, it opens a crash report window which I submitted to Adobe three days ago. I am still awaiting for the response. Sometimes, instead of closing the program, it crashes my computer and a blue screen shows up. In this case, I have to shut down the computer and restart again.
I thought I can reinstall the proram but this software would not allow me uninstall either. When I click on "remove" button on the program in the control panel, a window pops up with a message " this action is only valid for products that are currently installed".
Any help from Adobe technician is highly appreciated. Thanks in advance

Following could be the possible workarounds :
1)      On the drive on which you have installed PSE,on my machine it is on C:
         Go to c:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
            Now launch PSE and check if it works.
2) Try resetting the PSE preferences by
   1. Close Elements.
   2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Edit.
   3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
3) In case any network printer is attached try to launch without network or printer uninstall.

Elements 11 crashing When using Process Multiple Files

When I use Process Multiple Files and click on the Browse button, the wheel turns and doesn't work anymore. It just stays there for awhile. I would reinstall, but I don't know where the product key is.

Hi csssaratoga,
Thanks for posting on Adobe forums.
Please find the download link for Elements 11
Download Photoshop Elements products | 11, 10
To find the Serial number please check the following aritcle
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Let us know if this helps.
Regards,
Sandeep

Premiere elements 10 crashes when saving as DVD or DVD folder, etc.

Hi [me again!]
While awaiting resolution for PRE7 and PE7 'registered' licence 'not accepted' problems, my other Premiere elements 10 crashes when saving a Project as DVD 4.7Gb folder or direct to DVD or 'any other DVD way'.
The repeated windows error report I get is this:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Adobe Premiere Elements.exe
Application Version:    10.0.0.0
Application Timestamp:    4e791009
Fault Module Name:    wdmaud.drv
Fault Module Version:    6.1.7601.17514
Fault Module Timestamp:    4ce7c9f8
Exception Code:    c0000005
Exception Offset:    000000000000f827
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    2057
Additional Information 1:    c1eb
Additional Information 2:    c1eb94943c7b4efb7ee314d92a94924b
Additional Information 3:    7d3f
Additional Information 4:    7d3fe30533dcbba28d68d00b60422c7b
In the meantime I am evaluating the 'cheaper' and without installing / working / DVD problems and possibly send Adobe discs back for full refund.
My Laptop is fast enough and well kept - not other 'larger' programmes have any problems running or installing [Stenberg Cubase Pro, Flight Simulator X and so on] only Adobe programmes!
I am really getting tired now.
Regards
Mobon

Hello
All problems are carefully separated - not all together, since I am a tidy person by default.
It is very simple and not confusing.
I actually have one main issue with PE7 and PPE7 [which I hope they will care of] and a series of small teething problems as many in these forums have on Premiere 10 since installation because Adobe programmes have 'basic' problems even loading / reading/ converting its own created files.
I looked up for Premiere Elements problems on-line [on external forums] and I can see so many problems and people opting for alternative programmes or getting 2 or 3 different programmes to do the job faster and better - that confirms my thoughts.
I am not here to stir things up [if by any chance you are thinking that], but I am merely trying to use a PAID and SUPPOSED to be GREAT program and it is clearly not my friend.
But if I get pushed up around and treated like a non-in-the-computer-field-person, then I might 'need to' stir things up with 'proves'!
I have been working with computers Hardware and Software since 1975 with the Sir Sinclair Spectrum .
So, I do know one thing or two by working 'manually' and without the 'easy' mouse clicking [!] and my main job these days is to actually fix People's messed up computers, recover data, erase data, etc. and often I find either Apple's or Adobe's programmes not working properly [being the main problem on slower computers] and users tried to fix them and messed things up!
Mainly is Apple programmes [ iTunes is one!] on Windows environment - just pure mess.
In fact I do not keep ANY Apple Programs on ANY my computers any-more and by adding the blooming QuickTime - it actually adds 3 'mostly not needed' applications that must be run in the background only slowing down 'most standard' computers and 'mostly' for no apparent reason but needed by Premiere Elements 10.
Adobe Acrobat Reader too is a kind of an offender in that sense, which I do not use any-more in favour of an alternative and very light program that does not invade your computer.
I could be talking about the above for days ...
The fact I do not know Premiere 10 very well and I am having some teething problems with 'Adobe Premiere Elements 10' does not make me a lower being or anything to the like or even put me aside the forums for being realistic and a human being most of all.
I simply am an Intermediate / Advanced / Professional Computer User / Repairer [depending on which subject] trying to fix this non-working-properly Adobe's program and get on with his life.
You as an employee perfectly know what I am talking about, the Adobe numerous problems with Elements and pro and the clever Marketing and money making tool Adobe has created around it and I do understand you must keep Adobe's side - of course and that is not a problem at all.
BACK TO THE ONLY PROBLEM THIS THREAD IS OPEN FOR:
Having said that, in the meantime I seem to have solved it myself [as I do most of the time], at least for now.
I am sure many other problems will arise.
My Solution that worked:
I simply clicked on the time-line [bottom] and then clicked on top menu TIME-LINE [if I am not wrong, it was late night and I might be wrong - do not crucify me please!] and MERGE CLIP and then I let the program do the job I purchased for.
Days ago using the Trial Version [before I purchased Premiere 10] I already read that Premiere does not like either large gaps [I did not have] or even simple clip cuts not merged and it did have 'loads' of problems, but most of them were solved by 'users' mostly.
Anyway, that seems to have done the trick, even thou it did take around 4/5 ours to do 3Gb ! Why?
My computer is fast.
But I have not checked or burned the files yet - so, I do not know100% - just yet, I will check later on today.
I believe Adobe must prepare a Service Pack with 'Loads' of fixing, there is no place to hide and that may convince users to even 'spend' and buy the PRO version - the ball is in your court now.
I cannot believe Premiere is having so many small teething problems and I am only doing a BASIC test and I can see the vast majority of users of Elements Programs going literally insane and only us, the more Techy ones coping.
Regards
M
PS the fact you see an avalanche of problems with my installation is actually normal.
That is because I am a 'fast' and organised Computer Technician which gets on with things and I usually do this with all new programmes to get rid of the possible initial several small hiccups, that other Companies usually fix with Patches - not Adobe, it seems - at least with Premiere elements.
In the last few years are mainly with Adobe Programmes. It is the only way to get the 'basic' program problems fixed straight away, so I do know the next time I run it actually works!
ADDITION:
IT WORKS!
Message was edited by: mobon

Premiere Elements 7 crashes when I start to edit clips

I have downloaded Premium Elements 7 and installed same. I have taken a small series of 12 clips to try the software, into "new project (all 12 clips).
I then took the clips into the editing mode, but after dragging the 3 clips the programme crashed.
This has happened several times. Each time a menu pops up and says "Adobe has stopped working. A problem has caused the programme to stop working correctly. Windows will close the programme and notify you if a solution is available. CLOSE."
I have Vista Home Premium, using a 2GB dual core intel with 160 GB harddrive. Can some one tell me what is wrong please

Dear Steve,
Thanks for the prompt response. I am having major problems. As you suggested I activated quicktime and then updated this. Then my problems got worse as I was unable to find the clips which were originally stored in Adobe photoshop so could not obtain them. I decided to uninstall PREMIUM ELEMENTS and re-download after restarting my PC. Unfortunately it will not install. it aborts part way throughthe installation
Install shows, C:\Program files\Adobe\Adobe Premiere Elements 7.0\ then Next, then Install, which I click on.
Part way through this install procedure a menu appears
Menu Error 1311. Source file not found and C:\User\Admin\App Data\Local\Temp\wzde 24\data1.cab. Verify that file exists and that you can access it. Retry and cancel
Checking through the files the last one is wzde 24 but no data1.cab file.
So what else am I not doing or doing wrong.
Thanks for your assistance
Barry
PS I have 23 GB on C and a full 69 on D
Video is a Sanyo Xacti an MP4 system
Downloaded with still pictures to Adobe Photoshop and then Pics into one folder and videos into another folder and to sub folders
Date: Tue, 26 May 2009 09:42:35 -0600
From: [email protected]
To: [email protected]
Subject: Premiere Elements 7 crashes when I start to edit clips
1) What are you using for source files? Photo? Video? If video, what type of camcorder did the video come from and how did you get it into your computer?
2) How much free, defragmented space is on your hard drive?
3) Is your operating system up to date? (Manually going to Windows Update and adding the hidden or custom updates) Do you have the latest version of Quicktime -- which is critical for running this program with any stability (per the FAQs to the right of this forum)? This is particularly important when running Vista.
http://forums.adobe.com/thread/416585?tstart=0
>

Premiere Elements 9 crashes when I try to open a project

Premiere Elements 9 was installed on my laptop when I bought it. I have only just tried to use it for the first time this week. When I choose 'create a new project' it opens but there's only a blank screen - no way to start editing, drag video in, etc. When I try to re-open a project, it crashes - saying there has been an error and it has to close.
I have uninstalled and re-installed from the discs that came with the laptop but this problem continues to happen.
Any ideas what I can do to fix this?
Thanks.

Thanks for your suggestions. I'm working on a Windows 7 laptop.
When I try to download the 9.0.1 update I get an error message: "There was an error downloading this update. Please quit and try again later". It doesn't say what the problem is.
1. Yes
2. I've tried this and got the same blank grey screen as before (no work area) - tried to open a project/ create new and I got the error message: "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down." But then it doesn't shut down.
3. I'm not sure what kind of video card - how do I find this out?
Unless you have other suggestions, given my replies above, I'll try deleting the folder you suggest next.
Thanks
Emily
Premiere Elements 9 crashes when I try to open a project
created by A.T. Romano in Premiere Elements - View the full discussion
emilyw76
What computer operating system is your Premiere Elements 9 running on? For now I will assume Windows 7, 8, or 8.1 64 bit.
Have you installed the 9.0.1 Update and are trying to work from it? I suspect not. To do that, you can use Help Menu/Update within the project or, if that is not possible, you can do the update with the program closed. Use the download link
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
Then the usual
1. Do you have the latest version of QuickTime installed on your computer?
2. Are you running the program from a User Account with Administrative Privileges and have you applied Run As Administrator to the desktop icon of the program?
3. What video card/graphics card does your computer use? How many cards, 1 or 2? And, is the card driver version up to date according to the web site of the manufacturer of the card or the web site of the manufacturer of the computer?
An important troubleshooting scheme is to delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
After you determine that the video card/graphics card is up to date and the problems persist, the delete the BadDrivers.txt file.
Local Disk C
Program Data
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the BadDrivers.txt file that you delete. (After you close out of there and open a project, a new BadDrivers.txt file will be generated but the problem should be gone hopefully.)
Please review and consider the above and then we will decide what next as indicated.
Thank you.
ATR

Premiere Pro CC crashes when editing audio- any solutions?

Adobe Premiere Pro CC crashes nearly every time I try to edit audio, keyframe it in certain spots, etc, etc, with the error message that there has been an "unexpected problem" and the program must "force quit." Sometimes my work is saved, sometimes it isn't. And then I have to re-name my saved file, so I often end up with upwards of 15 different project files because I cannot edit audio without this program crashing. I see I'm not the only one--what is Adobe doing to fix this bug-riddled program? It's impossible to get anything done!
I'm using this program on a MAC, 6-Core Intel Xeon Processor. MAC OS X Lion 10.7.5.
I'm ready to lose my mind.

I am having a very similar experience.....I have been working in Adobe Premiere Pro for well over 8 years and have always had issues with crashes when working with audio files, keyframing, transition placement, trimming and so on. I have had nightmares with some projects that I am having crashes every change I do and it seems once you get an issue with a project it only gets worst. I have worked on a number of different systems in regards to hardware and get the same issues, OS has been Windows 7 64bit for number of years. I would have expected Adobe to have been able to smooth this out by now but it just keeps rearing its ugly head when I`m on a deadline crunch.
I try to never work with Mp3s and always request wav but it doesn't seem to matter in the long run.
Just wanted to let you know you are not the only one and I am having a serous issue with this problem once again!
Please help Adobe....audio is an issue with Premiere Pro for a lot of us....thanks!

Why does IE crash when opening a pdf file ?

Why does IE crash when opening a pdf file ?

I think this is done by the browser when it is saving a temporary file and there's already a file with that exact name in the temp folder.

Help - Photoshop Elements 8 crashes when trying to start Organizer

Photoshop Elements 8 crashes when trying to start Organizer. Funny, that starting the Photoshop Editor is not a problem and works fine.
I deinstalled the software and then installed it again, but had no effect.
What can I do?
Nick

The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start.
Close Elements.
Click the Start Button and then your user name (in place of mine) and navigate to:
C: Users >> 99Jon >> AppData >> Roaming >> Adobe >> Elements Organizer >>8.0 >> Organizer
Delete the PSA file (with key symbol) and delete Status.dat
After deleting these two files re-start the program
AppData may be a hidden system file. See the link to reveal hidden files.
http://windows.microsoft.com/en-GB/windows-vista/Show-hidden-files

Premiere Pro CS5 crashing when exporting (only certain file types)

Hi
I have found that when I try and export media in Premiere Pro CS5, it often crashes during the export. It says
It's only certain file types. For instance, Vimeo HD seems okay but Vimeo SD always crashes mid-export. MPEG is okay too, but MPEG2-DVD always crashes.
Sometimes it says this: "Error Compiling Movie - Unknown Error" but doesn't throw me out of Premiere altogether.
Other times it crashes altogether and Windows gives me this error message: "Display driver NVIDIA Windows Kernel Mode Driver, Version 258.96 stopped responding and has successfully recovered". Premiere Pro then stops responding so I have to re-open it and start exporting again.
I have checked there are no gaps in my timeline and I have rendered the whole work area. Besides, I doubt it's anything that I'm doing wrong with the project itself because it's exporting fine in some formats.
I am also experiencing random crashes when editing too. Not that often, but occasionally it throws me out - and twice it has made the whole screen go crazy, with weird dotting across the screen (it's scary, it looks like the monitor itself has broken!).
Any help would be appreciated!
Nick
PS I have a pretty decent new PC - Dell Studio XPS, 8GB, 2x1TB drives, etc. Premiere itself is working great, except for these crashes.

Some drivers do not work well in some systems... so go to nVidia and try a different (usually newer) driver for your card
These notes are for Encore, but they MAY also work in Premiere
Long File Names or odd characters Cause Crashing http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0

PS CC crashes when editing panoramas or HDR made in LR CC from pictures taken by iPhone 5c.

PS CC 2014 crashes when editing panoramas or HDR made in LR CC from pictures taken by iPhone 5c. It is consistent. I have tried several different settings but does not get this to work. Seems like the import from LR to PS is not working as good as it did with LR 5 and CC2014. Anyone else seen anything like this? / Ola

Hi again,
I have deinstalled all versions of PS and reinstalled CC 2014. Updated the Graphic driver to the latest version. The system configuration is given below, processor etc. After reinstallation I have tried several combinations of import from LR to PS. It does not matter if it is a dng or a NEF raw file PS keeps crashing when I try to edit the imported file. See attached screen dump. Stressful… I have now tried everything I can think of and nothing has improved the situation so far. / Thanks Ola
Windows 7 64-bit SP!
Intel Core i7-3930K CPU @ 3,20Hz
64.0Gb RAM
NVIDIA GeForce GTX 680

Iphoto crashes when editing scans

Hi,
I have scanned some old family photos and I am now trying to edit them (they are jpeg files). I've read many of the posts here and have followed every advice (newest iphoto version, rebuilt library, etc.....) Then I built the new library with a few of the scans imported and a few "regular" photos. Iphoto still crashes when trying to edit scans, but seems to be doing ok when editing the "regular" photos. Any advice?

As a test launch iPhoto with the Option key held down and create a new, test library. Import some photos or each, both the b/w and color scans and test to see if the same problem persists. Does it? It you don't crash when editing in the test library then your current library is damaged.
If that's the case apply the two fixes below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

Frequent crashes when editing master pages in FM 11

I've been creating new templates in FM 11.0.1.382, and am getting a lot of crashes when editing master pages. Like after every few edits, FM crashes either when I make an edit or save the file. Usually, it's the "FrameMaker 11 has stopped working" crash. Browsing the web I see that others are having this trouble too, and some have sent Adobe information about their crashes.
Just wondering if there's any way to fix this at my end. I'm on Windows 7.
Thanks,
Tami

A couple things to check. First, your patches aren't up to date -- current
rev is .384 I think, so you may want to roll that latest patch on board.
And second, it's possible there's a network permissions issue. I'd suggest
copying the template files locally and making sure that you own the files
with full permissions.
FM often crashes when it encounters an unusual network or permissions
problem where it doesn't know what to do, and from the symptoms you're
reporting, I think that may be a factor -- just a WAG.
Cheers,
Art
Art Campbell
          [email protected]
"... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358
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On Wed, Aug 7, 2013 at 11:41 AM, Tami Settergren

My iPad mini crashes when editing mail.

IPad mini crashes when editing mail happens when trying to delete multiple emails. Any suggestions。

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
 Cheers, Tom

Illustrator CC 17.1.0 crashes when editing preferences, user interface. Running on MacBook Pro i7 OSX 10.9.5

Illustrator CC 17.1.0 running on MacBook Pro i7 OSX 10.9.5 - crashes when editing preferences, user interface. Also crashes when quitting application. Anybody any ideas?

While 2 GB is the absolute minimum to install Mavericks, if you want to do anything with the Mac you need more then that. Upgrade your RAM.
Until you upgrade the RAM seriously consider shutting down the Mac nightly. You should also seriously review the items in the User Login Items to see if there are any there that you really don't need to have startup with your login to reduce the amount of RAM you are using.

Elements 11, crashing when editing, saving a file

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