Elements 11 - new install Faulting module

Hi,
I have recently purchased 2 licenses for my school of Elements 11 but they won't start. Looking at the other thread relating to the event log below it talks about the location of the start menu being wrong and pointing to a MS fix but I have tried that and it still doesn't work.
I am using mapped drives for everyones home folders. When I startup Elements I get 2 event log as listed below.
I have the latest drivers for my graphics card and mb. Can anyone offer some advise please.
Faulting module name: UIFramework.dll, version: 11.0.0.0, time stamp: 0x5041cd7b
Exception code: 0xc0000005
Fault offset: 0x0007a3be
Faulting process id: 0x638
Faulting application start time: 0x01cdf7d085ba03da
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Adobe Premiere Elements.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 11\UIFramework.dll
Report Id: c5365442-63c3-11e2-9249-00270e2fe1d0
Fault bucket 3177383960, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Elements.exe
P2: 11.0.0.0
P3: 5041d27e
P4: UIFramework.dll
P5: 11.0.0.0
P6: 5041cd7b
P7: c0000005
P8: 0007a3be
P9:
P10:

If this is being installed on a network, you will need to talk Adobe Tech Support and speak to a manager.
Network installations require  some special settings.

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    In searching the net for solutions, I see that a similar runtime error has occured for other versions of PSE, but the solutions I have come across don't seem to be applicable because in this instance PSE has not actually been run successfully.
    Any help would be greatly appreciated.
    Brian

    The computer has an Intel Core2 Quad Processor on a DP35DP Motherboard
    I see some similar errors over in one of the CS5 forums and some people suggest it is due to the Quad Core processor.
    Also, below is some additional info from event viewer:
    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date:  10/20/2010
    Time:  11:37:44 AM
    User:  N/A
    Computer: JSB-CW
    Description:
    Faulting application photoshop elements 9.0.exe, version 9.0.0.0, faulting module msvcr90.dll, version 9.0.30729.4137, fault address 0x0005bea4.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 70 68 6f   ure  pho
    0018: 74 6f 73 68 6f 70 20 65   toshop e
    0020: 6c 65 6d 65 6e 74 73 20   lements
    0028: 39 2e 30 2e 65 78 65 20   9.0.exe
    0030: 39 2e 30 2e 30 2e 30 20   9.0.0.0
    0038: 69 6e 20 6d 73 76 63 72   in msvcr
    0040: 39 30 2e 64 6c 6c 20 39   90.dll 9
    0048: 2e 30 2e 33 30 37 32 39   .0.30729
    0050: 2e 34 31 33 37 20 61 74   .4137 at
    0058: 20 6f 66 66 73 65 74 20    offset
    0060: 30 30 30 35 62 65 61 34   0005bea4
    0068: 0d 0a                     ..    

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